Charlotte , North Carolina Contract Jul 26, 2024 Information Technology Functional Analyst
Location: Remote
Duration: 6-month contract w/ potential to convert.
Pay: $30+/hr
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
The Functional Analyst provides system analysis, configuration, development, QA, and support for Enterprise level in-unit and reporting applications.
RESPONSIBILITIES
Bachelor’s degree required (Finance, Accounting, MIS)
2 years of experience in finance or functional analysis a plus.
Intermediate to Advanced Excel skills including, but not limited to: Pivot tables, more advanced formulas (IF, SUMIF, VLOOKUP, etc.)
Excellent organizational and time management skills, ability to multi-task
On time development of user stories, application requirements, and/or process flow diagrams
UI design and/or mockups, with detailed requirements
The ability to work independently and in a team environment.
Creative problem-solving skills.
Very detailed approach to tasks assigned.
Managing conflicting priorities and gaining consensus across multiple user groups
Committed and enthusiastic approach to supporting business customers and end users.
Excellent written and verbal communication skills
QUALIFICATIONS
Bachelor’s degree required (Finance, Accounting, MIS)
2 years of experience in finance or functional analysis a plus.
Intermediate to Advanced Excel skills including, but not limited to: Pivot tables, more advanced formulas (IF, SUMIF, VLOOKUP, etc.)
Excellent organizational and time management skills, ability to multi-task
On time development of user stories, application requirements, and/or process flow diagrams
UI design and/or mockups, with detailed requirements
The ability to work independently and in a team environment.
Creative problem-solving skills.
Very detailed approach to tasks assigned.
Managing conflicting priorities and gaining consensus across multiple user groups
Committed and enthusiastic approach to supporting business customers and end users.
Excellent written and verbal communication skills
NICE TO HAVE
Experience with financial systems, forecasting, and budgeting.
Experience with a formal software development life cycle.
experience working in an Agile/Scrum environment.
Experience with Jira or a similar tool.
Experience with reporting tools (Power BI) and data analysis.
Experience with SAP and/or Hyperion.
Category Code: JN008
Charlotte , North Carolina Contract Jul 26, 2024 Information Technology Database Architect
Location: Remote; must work EST hours and 1 on call rotation per month
Duration: 6-month contract w/ potential to convert.
Pay: $70+/hr
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
RESPONSIBILITIES
Create standards and recommend database features that can be leveraged for performance and scalability.
Proactively review databases and identify areas of improvement in current systems (optimization of views, stored procedures, indexes, fragmentation etc.)
Work with application development teams to optimize slow performing queries.
Design, install, monitor, maintain, and performance tune production, test/development, and QA database environments while ensuring high levels of data availability.
Define database development standards and work with application development teams to plan implementation.
Review functional and maintenance jobs and recommend and drive for improvements.
Review database settings and work with System DBA to make sure the settings are optimal.
Work with System DBA and Architect on defining and standardizing security best practices.
Monitor and Audit databases regularly to maintain quality.
Engage with development teams on database design and review database changes to make sure they align with architecture standards.
Recommend efficient tooling for development, monitoring, and troubleshooting.
Create roadmap for database patching and upgrades and utilize new technology/features available with upcoming database versions.
Provide technical leadership to drive and ensure adoption/consistency of best practices across multiple teams.
Collaborate with IT Security Architecture to ensure the Dev team follows standards and best practices.
Participate in Incident triages & on-call rotations.
Work with Technical Managers, Optimization experts in reviewing performance bottle necks and system quality issues impacting the end user experience.
Work with Technical Managers and Senior Developers in proposing system designs, system blueprints and development road maps for one or more systems areas.
Attend regular Manager and Team Lead status meetings and be engaged in meeting discussions and strategic planning.
Ensure that Service Requests are completed within defined SLAs.
Set expectations with the customers and communicate progress or blockers.
Actively participate in cross team collaborations and triage sessions.
Collaborate with IT teams, project teams, and institutional leadership teams in root problem analysis, solution identification, implementation, and delivery activities.
Collaborate with IT teams and internal and external customers to understand project requirements and recommend sustainable solutions that meet defined business needs.
Communicate clearly to technical and non-technical users.
Plan and execute activities assigned by the Team/Manager.
Monitor alerts and ensure appropriate actions.
Keep leadership informed of work status/progress.
Demonstrate attention to detail.
Actively identify and communicate opportunities to automate repetitive manual processes.
Independently mana Participate with management and technical teams to establish appropriate project timelines to deliver sustainable solutions within approved time and budget parameters.
QUALIFICATIONS
Expertise in Performance Analysis & Tuning of MySQL databases.
Expertise in System & Dev DBA responsibilities of MySQL, Postgres, Document DBs
Experience with AWS
Experience in using database performance monitoring tools, those built in as well as other vendor tools, to analyze and isolate issues.
Experience with backups, restores and recovery model.
Bachelor’s degree in computer science, or combination of education and experience
A Minimum of 8 years of experience with relational database technologies is required.
Strong verbal and written communication skills (English)
Strong critical thinking and problem-solving skills
Ability to communicate technical concepts to both technical and non-technical audiences.
NICE TO HAVE
Well Versed in Windows and Linux operating systems.
Experience with administration of several of these databases: MySQL, Postgres, Aurora/RDS, Document DB, MongoDB.
Category Code: JN008
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Davidson , North Carolina Direct Hire Jul 25, 2024 Bookkeeper - Full Charge Bookkeeper| Part-Time
Job Summary: Our client in Davidson, NC is seeking a skilled and detail-oriented Bookkeeper to join their advisory firm on a part-time, as-needed basis with varying hours. The ideal candidate will have extensive experience in bookkeeping with excellent communication and interpersonal skills, and the ability to work independently with minimal supervision. This position will be responsible for overseeing all aspects of bookkeeping for the company’s small $5-50M clients. This includes maintaining financial records, reconciling accounts, and processing invoices and payments in QuickBooks.
Opportunity: Direct-Hire
Location: Davidson – 100% onsite
Hourly Compensation: $25-30 / hour
Work Schedule: Part-time, hours may vary depending on business needs.
Responsibilities:
Maintain accurate and up-to-date financial records in QuickBooks.
Process accounts payable and accounts receivable transactions, including invoicing, payments, and collections.
Reconcile bank statements and credit card transactions to ensure accuracy.
Prepare and submit monthly, quarterly, and annual financial reports as required.
Assist with payroll processing and ensure timely payment of employee salaries and benefits.
Monitor and track expenses, including categorizing transactions and managing receipts.
Assist with budgeting and forecasting activities as directed by the finance team.
Support year-end audit and tax preparation processes by providing necessary documentation and information.
Maintain confidentiality of financial information and adhere to company policies and procedures.
Qualifications:
5+ years of experience with AP, AR, and Payroll
2+ years of experience working with $5-50M small businesses
Strong Excel skills
QuickBooks experience preferred
Category Code: JN001, JN005
Charlotte , North Carolina Contract To Hire Jul 25, 2024 UI/CX UI Developer
Location: Remote
Duration: 6-month contract w/ potential to extend or convert.
Pay: $60/hr
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
At this company we're on a mission to revolutionize data management and analysis. This candidate needs to be able to leverage cutting-edge technologies and methodologies. We strive to unlock actionable insights and offer a unified data view across our internal systems. Our team is a blend of creativity, expertise, and passion for technology, working together to achieve excellence in our projects. We’re looking for a motivated, go-getter Front-End Developer with a strong background in JavaScript/Typescript and Angular to help us build the Front-End for an MDM platform.
RESPONSIBILITIES
Develop feature-rich web applications using JavaScript/TypeScript and Angular, focusing on a seamless user experience.
Emphasize clean, maintainable code and apply robust object-oriented programming techniques.
Utilize your UX experience to guide the architectural and aesthetic aspects of the application design, ensuring an engaging user experience.
Employ HTML5 and CSS3 to implement responsive, visually appealing user interfaces.
Optimize applications for maximum speed, scalability, and reliability.
Engage in proactive problem-solving, debugging, and performance tuning to ensure high-quality end products.
Keep abreast of the latest trends in front-end development and UX design to continually enhance our offerings.
QUALIFICATIONS
3+ years of experience in front-end development, showcasing a strong portfolio of production-level projects.
Expertise in JavaScript or TypeScript, with a strong command of Angular.
Proficient in HTML5 and CSS3, with a keen eye for visual design and user experience.
Solid understanding of object-oriented programming principles and clean code best practices.
Experience with RESTful APIs and asynchronous request handling.
Experience with NGRX or other state management tools.
Demonstrated UX design experience, with the ability to incorporate user feedback into design decisions.
Exceptional problem-solving abilities, meticulous attention to detail, and the capacity for independent work.
Excellent communication skills, underscored by a collaborative team spirit.
Category Code: JN008
Charlotte , North Carolina Contract Jul 25, 2024 Information Technology Junior ServiceNow Developer
EST Hours
100% Remote
12+ Month Contract
$45- $55/hour W2
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
Responsibilities:
Gather and analyze end user requirements, ensuring a comprehensive understanding of business needs.
Design, develop, and customize ServiceNow applications and modules based on business requirements.
Collaborate with stakeholders and vendors to gather requirements and translate them into technical specifications.
Translate requirements into clear and concise user stories within the ServiceNow platform.
Implement and configure ServiceNow modules such as Incident Management, Change Management, and CMDB.
Develop custom workflows, UI policies, business rules, and scripts to automate and enhance platform functionality.
Conduct quality assurance (QA) testing to ensure the accuracy and functionality of implemented solutions.
Work closely with both US and European teams to ensure alignment and consistency in platform development efforts.
Utilize Jira to track and manage tasks, and user stories.
Stay up-to-date with ServiceNow releases, features, and best practices.
Conduct unit testing, integration testing, and performance testing to ensure the stability and reliability of developed solutions.
Qualifications:
Bachelor’s Degree related field
3-5 years of experience working with the ServiceNow platform
Strong understanding of IT Service Management (ITSM) processes and best practices
Proven ability to gather and document requirements, create user stories, and develop solutions within ServiceNow
Previous experience with the HAM and SAM modules
Experience using Jira
Excellent communication skills with the ability to collaborate effectively with cross-functional teams.
Experience working in an Agile environment is preferred.
ServiceNow certification(s) is a plus.
Category Code: JN008
Remote Contract Jul 25, 2024 Information Technology Sr. Microsoft Dynamics CRM Developer
Location: Remote (Monthly travel to Greensboro, NC)
Employment: 1+ year contract
Pay: $90+ /Hour
Responsibilities
Gather, assimilate and analyze relevant data to help surface and support solutions
Articulate ideas and thoughts in a clear, structured and compelling way
Be result oriented, assuming responsibility for assigned work and reviewing for accuracy and quality.
Collaborate effectively across teams, supporting your teammates and maintaining a positive and proactive approach even in challenging situations.
Participate in technical analysis and create specification document
Develop technical architecture, strategy and guidelines document
Track Development progress and project deliverables
Effectively articulate not only technical and design/implementation concepts but also the potential solutions.
Technical Qualifications
Minimum 8 years of experience implementing, configuring and developing solutions using Dynamics 365 Customer Engagement in a leadership role
Experience working with Cloud Azure, Power Platforms
Knowledge of Waterfall / DevOps / Agile methodologies
Strong knowledge of Object Oriented Programming languages like C#
Knowledge of Visual Studio or any other IDE
Good knowledge of SQL and Relational Database management systems
Solid and in-depth knowledge of CRM processes gained within complex projects.
Skills on the Microsoft Dynamics 365 CRM platform
Skills on CRM processes in Manufacturing (helpful)
Skills on at least two modules of the CRM suite (Sales, Customer Service, Field Service, Marketing)
Experience in PowerPlatform native components, and Software Delivery
Educational Requirements
Bachelor’s Degree in Computer Science, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
Microsoft certification on one or more Microsoft Dynamics 365 CE modules and Azure
Category Code: JN008
Quincy , Massachusetts Contract Jul 25, 2024 Information Technology Scrum Master/Project Manager III
Location: Remote
Duration: 6+ Months, Contract
Pay: $60-65/hour W2
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
RESPONSIBILITIES
Responsible for all aspects of the development/implementation of a systems project or program involving department or cross-functional teams focused on the delivery of a computer-based system from the design process through a finished state for internal/external customers.
Provides a single point of contact for projects.
Takes projects from original concept through final implementation.
Interfaces with all areas affected by the project including end users, computer services, and client services.
Defines project scope and objectives.
Oversees/coordinates all aspects of project and serves as project manager between clients, systems, line management and other departments.
Plans and directs schedules as well as project budgets.
Monitors the product/program/project from initiation through delivery, interfacing with customer on technical and non-technical matters.
Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals.
Develops detailed work plans, schedules, project estimates, resource plans, budgets, and status reports.
Conducts project meetings and is responsible for project deliverables.
Manages the integration of vendor tasks, and tracks and reviews vendor deliverables.
QUALIFICATIONS:
Experience as a Scrum Master leading teams going from Waterfall to Agile, but also experience as a Project Manager, handling artifacts, discussing with different stakeholders and other teams to drive results.
Experience handling directly Financials in a Corporate environment.
Experience working with Cloud teams, Azure is a plus!
Category Code: JN008
Charlotte , North Carolina Contract Jul 25, 2024 Software Developer Software Developer
Location: Remote, but preference will be given to local Charlotte, NC candidates
Duration: 12-month contract w/ potential to convert.
Pay: $60/hr
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
This company is seeking a talented and experienced developer who not only excels in coding and software development but also demonstrates strong leadership capabilities. The ideal candidate will be able to take charge of projects, provide guidance to the development team, and contribute to the overall strategic direction of our technology initiatives. The ability to mentor junior developers, make informed decisions under pressure, and communicate effectively with cross-functional teams is essential. We encourage candidates who are proactive, solution-oriented, and eager to take on responsibilities.
RESPONSIBILITIES
Full stack developer using Microsoft technologies.
Ability to develop enterprise cloud-based solutions using AWS.
Work closely with business analysts throughout the analysis and design phase to create design deliverables.
Develop software solutions based on stated system requirements. Unit test your resulting work to ensure smooth transition to QA phase.
Communicate regularly with technical team lead concerning status of existing work and issues encountered.
Assess performance and supportability requirements of new and existing systems and recommend design alternatives.
Create system support documentation for software deployed to production.
Develop high quality software on time while keeping technical debt low.
Implement proactive monitoring and alerting to ensure operational stability and supportability.
QUALIFICATIONS
5+ years of experience as a developer or similar role and the following qualifications
Microsoft .NET – ASP.NET, C#; JavaScript, Angular 2/4/5, NodeJS
REST services, Microsoft ASP.NET Web API
Experience working in AWS
Ability to develop stored procedures in MS SQL Server
MS Visual Studio/Azure DevOps
Knowledge of CI/CD deployment practices
Experience with Agile Development (SCRUM)
Excellent critical thinking and problem-solving skills
Good communication skills (presentations, documents, emails)
The ability to work independently and in a team environment.
Category Code: JN008
Salisbury , North Carolina Contract Jul 25, 2024 System Analyst ServiceNow Analyst
Location: Remote
Duration: 6+ Month Contract
Pay: $60+/hour
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees is searching for a ServiceNow Analyst to join the team. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
REQUIREMENTS
4-5 years of experience within ServiceNow
Good understanding of CMDB (Configuration Management Database), including discovery, Service mapping, troubleshooting items when discovering, troubleshoot within CMDB, map business application
CSA certification
Certified in Service Mapping and Discovery
Familiarity with JavaScript- able to read/understand it
NICE TO HAVES
Familiar with CSDM (Common service data model) 4.0 methodology for service delivery
Mid server application troubleshooting
Hardware and software access mgmt.
WMI and SNMP protocol skills
Category Code: JN008
Direct Hire Jul 25, 2024 Business Analyst Director of Business Development
Our long-standing client, one of the largest automobile and equipment manufacturers in the world, has been steadily growing for almost 100 years. With over 100,000 employees in 18 countries, this $47B company has a worldwide reputation for being an excellent company to work for. Having supported various teams with long-tenured employees, the organization has a history of low turnover, offering an impressive benefits package, great work-life balance, and promotional opportunities to grow with a multinational leader.
In this role, you will be responsible for the research and development of new sales opportunities with government and federal agencies both domestically and internationally.
Opportunity: Direct-Hire
Location: Remote - Preferably based in Michigan
Compensation: $160,000-$170,000 + 20% bonus potential
Responsibilities:
Researches and develops strategies to identify emerging segments and target customers for new business development
Drives growth by expanding relationships with new governmental agencies and growing market share for existing channels
Develops short-term strategies and sales tactics to negotiate and secure new business opportunities
Assists in developing partnerships both domestically and internationally, where applicable, to support business expansion
Serves as the primary point of contact and relationship manager for senior defense and government officials
Leads negotiations and executes potential opportunities with existing and potential customers to ensure successful outcomes
Develops strategic initiatives to establish a sales platform aimed at achieving established annual targets
Collaborates with other governmental sales groups within the organization to sustain relationships and share insights
Identifies revenue growth opportunities for regions and plays a lead role in working with internal team members to capitalize on them
Attends and manages trade show activities as needed, representing the company at select events
Travels up to 50% of the time to fulfill job responsibilities effectively and build strong customer relationships
Qualifications:
Bachelor’s Degree or higher in a relevant field; advanced degree preferred
Extensive background in sales, with 6+ years of experience specifically in the Tactical Wheeled Vehicle industry, demonstrating a deep understanding of market dynamics and customer needs
Minimum of 6 years of prior US Department of Defense (DoD) service with a focus in international programs development or Foreign Area Officer experience preferred
Experience working with other federal agencies such as the DoD, Department of Homeland Security (DHS), and Department of State (DoS) is highly desirable
Working understanding of International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) policies to ensure compliance with export control laws
Proven ability to create and sustain strategic customer relationships, fostering trust and loyalty among key stakeholders
Demonstrated success in accurately forecasting sales opportunities and consistently achieving or exceeding sales targets aligned with company objectives
Benefits:
Comprehensive medical Coverage through Blue Cross Blue Shield – Two Plan Options
Dental and Vision Plan
FSA and HSA
Competitive PTO – 24 days (increasing to 30 days based on length of service) + 8 bank holidays
Life and Accident Insurance – Basic life insurance equals two times your base salary up to $1,000,000 – at no cost to you
Pet Health Insurance
Paid Parental Leave, Paid Caregiver Leave, Adoption Assistance Program
Education Reimbursement
401(k) for every dollar you contribute, up to 5% of pay
Discounted gym memberships plus gym onsite
Category Code: JN011, JN029
Charlotte , North Carolina Contract To Hire Jul 25, 2024 Information Technology Technical Manager (IDAM and Cloud Operations)
Location: Charlotte, NC preferred but open to remote
Assignment type: 12-month contract w/ potential to hire
Pay Rate: $60+ W2 or 1099
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
RESPONSIBILITIES
Provide technical expertise and act as a subject matter expert that can mentor and guide the Cloud Operations and IDAM teams in cloud, infrastructure, automation, and identity practices.
Function as primary liaison with leadership, product teams, and other technical teams across the company.
Connect with stakeholders and portfolio owners to create and validate features, execute system and solution demos, and ensure business value delivery.
Define and prioritize backlog items that guide the Cloud Operations and IDAM teams to ensure work focuses on maximum value that aligns with the department’s needs and strategy.
Partner with Epic owners and Architects to contribute to the product vision and strategic roadmap.
Lead agile teams to maximize value delivered, adhering to Agile best practices.
Maintain a current view of people supply versus demand, aligning this to departmental need.
Access Management Oversight– facilitate the identification and implementation of a next-generation solution for our current and future systems and ensure support of existing RBAC and user access solutions.
Resource and Cost Management Oversight - ensure that cloud infrastructure is appropriately managed and that monthly cost reviews are performed to validate efficiency of provisioned resources.
Security and Risk Management Oversight - interface with security team to maintain appropriate security posture, ensure vulnerabilities are appropriately addressed, proper audit logging is available, certificates are appropriately managed, and password rotations are completed efficiently.
Monitoring and Alerting Oversight - ensure all monitoring and logging solutions (infrastructure, endpoint, and user access) are resilient and appropriately managed.
Site Reliability Engineering Oversight - promote the use of automation to provision (or reclaim) cloud resources, update/upgrade platforms, and ensure that infrastructure, operating systems, and platforms are current, monitored, and secure.
Source Code and Deployments Oversight - engage with development teams to ensure pipeline support is provided as needed in accordance with security practices, and that source code is properly managed across solutions.
Business Continuity Oversight – ensure annual disaster recovery exercises are performed, backup and recovery practices are properly managed, and annual data refresh activities for non-prod environments are performed.
QUALIFICATIONS
Bachelor’s degree required.
5+ years of experience in cloud operations or similar role and the following qualifications:
Extensive knowledge of core computing concepts (compute, networking, security, platforms, cloud)
Extensive knowledge of identity and access concepts (authentication, authorization, RBAC)
Experience planning, designing, and implementing large-scale technology rollouts
Experience working with CI/CD pipelines (preferably Microsoft Azure DevOps)
Experience working with orchestration toolsets (preferably AWS Systems Manager)
Experience writing and understanding PowerShell and/or Bash scripting languages
Experience leading team(s) in an Agile / Scrum environment
Experience writing AWS CDK projects or CloudFormation (desired, but not required)
Creative problem-solving skills
Managing conflicting priorities
Committed and enthusiastic approach to supporting business and internal customers
Excellent written and verbal communication skills
Excellent organizational and time management skills
Category Code: JN008
Charlotte , North Carolina Contract To Hire Jul 25, 2024 Information Technology Microsoft 365 Security Engineer
Location: Remote
Duration: 6-month contract-to-hires.
Pay: $65+ W2 or 1099
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
Reporting directly to the Sr. Manager of Security Engineering, the M365 Security Engineer will be responsible for and play a crucial role in assessing and advising on the infrastructure security of our Microsoft cloud environment as well as related platforms, software, and configurations. This position will be held within the CISO Office. The M365 Security Engineer will work with internal departments, security vendors, and security staff to enhance the overall security strategy to support company goals of reducing risk, ensuring compliance with industry and company standards, best practices, and alignment with security control frameworks.
RESPONSIBILITIES
Act as a trusted advisor for security related questions and concerns. Must be able to perform advisory functions and support a wide range of Security technologies including, but not limited to: Entra ID, Defender, Active Directory, PowerApps, Microsoft Exchange, Intune, Microsoft Endpoint Manager, Autopilot, Sharepoint Online, OneDrive, Teams, Zscaler, Proofpoint, Crowdstrike, and SIEM.
Provide guidance and configuration best-practices for Microsoft 365-related services and configurations.
Enhance security for networks, applications, and cloud-based systems.
Assist with mitigation strategies for identified vulnerabilities and threats.
Document security configurations and processes, including existing controls and potential enhancements.
Integrate, maintain, and continuously improve security toolsets to maximize performance, visibility, alerting and monitoring.
Perform regular audits of security configurations, controls, and adherence to cloud architecture standards.
Develop processes and procedures to ensure compliance with organizational and industry standards and best practices.
Provide general guidance and subject matter expertise on security controls and best practices.
Participate in incident response activities as needed.
Participate in projects sponsored by Security, technology, and business teams.
Collaborate with security team members as well as other teams as needed to assess and address security requirements for cloud projects and initiatives.
Continually stay informed of evolving security standards, industry knowledge, actively share knowledge, and foster exchange of skills and information.
Responsibility for any other tasks as directed and at the discretion of management.
QUALIFICATIONS
4+ years of technical engineering experience within cybersecurity and information technology. Relevant certifications (e.g. Microsoft SC-100, CISSP) are a plus.
Proven experience as a Security Engineer with a focus in Microsoft technologies, including designing, implementing, and securing Microsoft 365 environments and related services including Entra ID, Active Directory, Defender (Endpoint, Identity, O365, and Cloud Apps), Exchange Online, Sharepoint Online, and Teams
Strong knowledge of cloud security principles, best practices, and industry standards (e.g. NIST, ISO 27001, CIS)
Experience with Microsoft 365 security tools and services, such as Entra, identity and access management (IAM), conditional access, Azure Security Center, Defender suite, federation, mobile device management (Intune, MEM)
Experience with security monitoring and logging tools (e.g. Graph API, Microsoft Sentinel, Azure Security Center, Splunk)
Experience working in a large global organization.
Familiarity with scripting languages such as Powershell, Python
Strong analytical and problem-solving skills, with the ability to assess risks and develop effective security solutions.
Ability to multitask and prioritize tasks effectively to meet project deadlines.
Ability to work independently as well as part of a team-oriented environment.
Excellent verbal and written communication skills, with the ability to collaborate with cross-functional.
Category Code: JN008
Charlotte , North Carolina Contract To Hire Jul 25, 2024 Information Technology SAP S/4 Hana OTC Analyst
Location: Charlotte, NC- Hybrid
Duration: 6-month contract potential to hire.
Pay: $50+/hr
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
The world’s leading contract foodservice company is searching for an SAP S/4 HANA C2C Senior Functional Analyst for a project located at its North America headquarters in Charlotte, NC. This opportunity is for specialists with experience with SAP S/4 HANA, specifically in the Order to Cash functional area.
RESPONSIBILITIES
Analyze fit/gap for business processes, translating requirements into specs, writing business process documents, and maintaining the BPML.
Assist with providing impact/solution option assessments to offer workable, efficient technical/business solutions.
Work with other functional teams to ensure various components work together to meet the operational goals of the solution keeping in mind, the integration, quality, and performance of the deliverables.
Work with the SAP Master Data Lead to provide functional support for Master Data Governance and Master Data troubleshooting and will need to understand the touch points for Sales & Distribution execution with Site Master, Customer Master Data, Billing, and Financial Postings
Participate in project and design reviews and ensure that these meet design principles and standards.
Assist in driving, prioritizing, and managing scope changes, along with defect management.
Assist with defining testing strategy within the C2C area to ensure the functionality and accuracy and quality of the product.
Assist with project management; communication with stakeholders, users, and developers; functional unit tests; user acceptance tests; cutover tasks, and ongoing support.
QUALIFICATIONS
Analyze fit/gap for business processes, translating requirements into specs, writing business process documents, and maintaining the BPML.
Assist with providing impact/solution option assessments to offer workable, efficient technical/business solutions.
Work with other functional teams to ensure various components work together to meet the operational goals of the solution keeping in mind, the integration, quality, and performance of the deliverables.
Work with the SAP Master Data Lead to provide functional support for Master Data Governance and Master Data troubleshooting and will need to understand the touch points for Sales & Distribution execution with Site Master, Customer Master Data, Billing, and Financial Postings
Participate in project and design reviews and ensure that these meet company design principles and standards.
Assist in driving, prioritizing, and managing scope changes, along with defect management.
Assist with defining testing strategy within the C2C area to ensure the functionality and accuracy and quality of the product.
Assist with project management; communication with stakeholders, users, and developers; functional unit tests; user acceptance tests; cutover tasks, and ongoing support.
7 years’ experience
Working on Agile team
Will be rolling up to pm team for guidance.
Working with the system implementation partner on the features and stories and delivering what the business needs in a timely manner.
C2C experience- very straight forward role
Category Code: JN008
Winston-Salem , North Carolina Direct Hire Jul 25, 2024 Marketing E-Commerce Manager
A CRG client, who Is known as a trusted brand in the residential and commercial market in the Triad area, is looking for an E-Commerce Manager. As they continue to grow, they have over 1500 employees while offering a hybrid schedule and competitive benefits. The E-commerce Manager will be responsible for managing digital marketing programs for dealers and developing strategies for digital programs to increase sales.
Location: Winston-Salem, NC – HYBRID Schedule
Compensation: $90k-$120k + 9% bonus
Schedule: Monday – Thursday 7:30-5:30; HALF DAY Friday 7:30-11:30
Responsibilities:
Manage the digital marketing programs for dealers.
Analyze website traffic, conversion rates, online purchase behavior, and develop action plans to optimize web content, and grow eCommerce sales.
Analyze customer demographics and eCommerce transaction data.
Develop strategies for digital programs to increase dealer participation, and engagement.
Provide expertise on current eCommerce industry best practices and actively review analytics to ensure KPIs are being met.
Partner with the internal and external IT team for design enhancements for improved ecommerce user journey and shopping experience.
Manage customer service issues that arise for all digital dealer programs.
Collaborate with IT, content developers, digital and website managers, product managers, sales teams, and customers to advise on strategic, impactful approaches for key opportunities.
Qualifications:
Bachelor’s degree in business or marketing or communications
5+ years of relevant e-commerce work experience at a brand, retailer, or agency.
B2B2C marketing experience preferred.
Must have experience with Magento, Google Analytics, and Microsoft Office applications.
Knowledge and understanding of eCommerce performance benchmarks.
Excellent analytical and reporting skills.
Highly motivated self-starter with ability to drive for results and work without direct supervision.
Must be available to participate in overnight and extended travel – approximately 2-3 nights per quarter.
Category Code: JN009
Winston-Salem , North Carolina Direct Hire Jul 25, 2024 Accounting Clerk Junior Accountant
One of the largest local CPA firms in the Triad area, established over 70 years ago, is seeking a Staff Accountant to join their team! This individual will participate in both audit and tax responsibilities including the compilation and review of engagements and reviewing financial statements, as well as the preparation of federal and state tax income tax returns for businesses.
Location: Winston-Salem, NC (Hybrid schedule!)
Hours: Monday-Friday, 8am-5pm
Benefits:
Health, Dental, FSA, and Life insurances
Long Term Disability
401(k) with match
Reimbursement for a gym membership
Responsibilities:
Participate in the compilation and review of engagements, including planning, fieldwork, and reporting phases.
Conduct reviews of financial statements in accordance with GAAP and GAAS.
Assess internal controls and recommend improvements.
Prepare workpapers and document findings.
Assist in the preparation of audit reports and presentations for clients.
Communicate audit findings and recommendations to clients and senior management.
Prepare federal and state income tax returns for business clients.
Conduct tax research and stay current with changes in tax laws and regulations.
Maintain accurate and organized tax records.
Collaborate with other team members on tax projects and initiatives.
Qualifications:
Bachelor's degree in Accounting or Finance
1+ years of experience in public audit and/or tax
Strong understanding of GAAP, GAAS, and tax regulations.
Proficiency in accounting software and Microsoft Office Suite.
Excellent analytical, problem-solving, and organizational skills.
Strong verbal and written communication skills.
Ability to work independently and as part of a team.
CPA or CPA candidate preferred.
Category Code: JN001
Winston-Salem , North Carolina Direct Hire Jul 25, 2024 Tax Tax Associate | REMOTE
One of the largest local CPA firms in the Triad area, established over 70 years ago, is seeking a REMOTE Tax Associate to join their team! This individual will review and analyze federal, state, and local tax returns for corporations, partnerships, fiduciary and nonprofit returns. They will also identify and resolve discrepancies in tax returns and conduct research on tax issues.
Location: Winston-Salem, NC (fully REMOTE, must live within local NC area)
Hours: Monday-Friday, 8am-5pm
Benefits:
Health, Dental, FSA, and Life insurances
Long Term Disability
401(k) with match
Reimbursement for a gym membership
Responsibilities:
Review and analyze federal, state, and local tax returns for corporations, partnerships, fiduciary and nonprofit returns for accuracy and compliance.
Conduct research on tax issues relevant to business entities and stay updated with the latest tax laws and regulations.
Identify and resolve discrepancies in Tax Return or documentation.
Communicate with business clients to gather necessary information and provide updates on tax matters.
Assist with tax planning and advisory services to minimize tax liabilities for business clients.
Support Senior Tax Associates and Managers with special projects and audits related to business taxation.
Review and resolve error messages generated by Ultra Tax software on rejected electronically filed tax returns.
Work with preparers to provide guidance for correcting issues.
Offer feedback to staff to help improve their tax knowledge.
Maintain organized and up-to-date client files and documentation.
Qualifications:
Bachelor’s degree in Accounting, Finance, or Taxation
Prior experience in a Tax-related role or internship focused on business tax returns.
Strong understanding of Tax laws and regulations, specifically related to business taxation.
Proficient in Tax preparation software and Microsoft Office Suite.
Excellent analytical, organizational, and communication skills.
Ability to work independently and collaboratively in a team environment.
Detail-oriented with a high degree of accuracy in work.
CPA or Enrolled Agent certification is preferred.
Category Code: JN001, JN024
Winston-Salem , North Carolina Direct Hire Jul 25, 2024 Tax Tax Manager
One of the largest local CPA firms in the Triad area, established over 70 years ago, is seeking a Tax Manager with individual and business income tax filing and compliance experience to deliver a full range of tax services in compliance laws and regulations. The Tax Manager will build relationships and interact with clients to provide excellent planning, consulting, and expertise regarding tax planning and complex income tax returns and have the opportunity to possibly move into a partner role in the future!
Compensation: $110,000 - $120,000
Location: Winston-Salem, NC – Hybrid Schedule
Benefits:
Health, Dental, FSA, and Life insurances
Long Term Disability
401(k) with match
Reimbursement for a gym membership
Responsibilities:
Manage the department by coordinating staff and assessing their performance.
Deliver a full range of tax services in compliance with laws and regulations within timeframe
Build relationships and interact with clients to provide excellent planning, consulting and expertise
Provide innovative tax planning and review complex income tax returns.
Manage the tax provision and tax compliance processes.
Manage and coordinate tax audits.
Maintain tax balances on the general ledger.
Prepare tax papers on a regular basis and handle all information data requests.
Oversee the extensions preparation process.
Implement procedures for the tax department.
Qualifications:
CPA certification
Bachelor's degree in Accounting or Taxation
5+ years of tax experience at a CPA firm
UltraTax, PPC Software, and Advanced Flow software experience preferred
Category Code: JN001, JN005
Charlotte , North Carolina Contract Jul 25, 2024 Payroll Part Time Payroll Specialist
Summary: CRG’s rapidly growing Transportation client in Southwest Charlotte is seeking a analytical and detail-oriented professional to join their team! As a Payroll Specialist you will be responsible for processing bi-weekly payroll, maintaining timesheet records, and preparing all payroll reports. If you are seeking the opportunity to grow your skills and experience with a prestigious company, I encourage you to apply.
Opportunity: Contract (indefinite)
Compensation: $25.00-30.00/hour
Schedule: 10-20 hours a week (flexible schedule)
Location: Charlotte, NC
Responsibilities:
Process biweekly payroll, off-cycle payroll, and bonuses for 500+ employees
Prepare and verify all post-payroll reports
Ensure all new hires have a direct deposit set-up prior to processing payroll
Pull 401k contribution changes and loan reports
Set up garnishments and tax levies for employees
Assists with payroll orientation for new hires
Maintain referral bonuses, boots reimbursements, and active severance files for payroll purposes
Ensure there are no punches on hourly employee timesheets
Researches, resolves, and responds to employee-related payroll questions and problems
Qualifications:
Bachelor's' degree in Human Resources, Business Administration, Finance, Accounting, or related field
2+ years of full-cycle payroll processing experience
UKG Pro experience preferred
Advance experience with Microsoft Office Suite
Category Code: JN007
Cornelius , North Carolina Direct Hire Jul 25, 2024 Bookkeeper - Full Charge Bookkeeper
Summary: CRG is seeking a detail-oriented and experienced Bookkeeper for a CPA firm in Cornelius, NC. The ideal candidate will have a background in tax and general ledger management, with the ability to handle a variety of accounting tasks. If you are ready to join a respected, dedicated team at a CPA firm, apply today!
About Our Client: This long-standing CPA firm is one of the leading firms in northern Charlotte, known for high standards, personalized service, and committed staff. The team provides services including tax consulting, business start-ups, and compliance and has dedicated clients from industries varying from construction and real estate to medical and technology, as well as many others in between.
Opportunity: Direct Hire
Location: Cornelius, NC (onsite)
Salary: $55,000 – $60,000
Schedule: 8am – 5pm (flexible)
Responsibilities:
Prepare and provide monthly financial statements and reports, ensuring compliance with applicable laws and regulations
Manage accounts payable and accounts receivable functions, ensuring timely payments and collections
Enter and reconcile clients' monthly bookkeeping, maintaining accurate records for all transactions, journal entries, and invoices
Conduct weekly and month-end reconciliations of the general ledger, ensuring accuracy, resolving any discrepancies promptly, and ensuring all accounts are balanced
Monitor and manage all journal entries, adjustments, and accruals, maintaining the integrity of financial records
Prepare sales tax reports, and well as weekly reports to provide insights into financial standing and performance
Communicate directly with owners and staff to ensure all accounting practices are in compliance
Assist with payroll-related inquiries and ensure accurate payroll reporting
Collaborate effectively with CPAs to generate necessary reports and maintain accurate financial records
Qualifications:
5 years of experience in tax or bookkeeping
Associate’s degree
QuickBooks or Sage preferred
**Know someone who could be a fit for the role? Send their resume to amartyn@getcrg.com and receive a $250 referral bonus if they are hired in the role!**
Category Code: JN001
Myrtle Beach , South Carolina Direct Hire Jul 24, 2024 Staff Accountant Staff Accountant
Summary: Our client is seeking a meticulous and highly organized Staff Accountant to join their team in Myrtle Beach. This full-time role centers on comprehensive bookkeeping duties, ensuring accurate month-end close processes, sales tax compliance, and providing crucial support for Tax and Audit teams. The ideal candidate will adeptly manage the financial records for multiple clients across diverse industries, ensuring adherence to all relevant regulations.
About the Company: Our client, a CPA Firm headquartered in the South End neighborhood in Charlotte, NC, has been providing their advisory and accounting services for over 30 years to a variety of privately held businesses. They offer some great benefits to their team and a strong, vibrant culture with team outings and community service opportunities!
Position Type: Full-Time
Salary: $60,000 - $67,000
Location: Myrtle Beach, SC (Hybrid)
Benefits:
19 holidays (including a full week each for the 4th of July, Thanksgiving, and Christmas!) + 4 extra floating holidays
3 weeks PTO in Year 1, and increasing PTO in subsequent years
Medical, Dental, and Vision paid for by employer
Disability and Life Insurance Options
401K: 100% match up to 3% of employee contributions, then 50% of the next 4-5%
Parental Leave of Absence Plan and Family School Partnership Leave
CPA Prep and Exam Benefits
Responsibilities:
Maintain precise and current financial records for various clients, including recording daily transactions and ensuring proper posting.
Prepare and post month-end journal entries, conduct reconciliations for all balance sheet accounts, and generate financial statements and management reports.
Reconcile bank and general ledger accounts and oversee accounts payable and receivable processes.
Identify and report discrepancies in financial statements and provide essential documentation and support for tax preparation and filing.
Calculate and file sales tax returns on a monthly, quarterly, and annual basis, ensuring adherence to state and local sales tax laws, and assist clients with sales tax audits and related inquiries.
Assist in compiling audit schedules and necessary documentation, collaborating with Tax and Audit teams to ensure projects are completed accurately and on time.
Act as the primary contact for client inquiries concerning bookkeeping, sales tax, and financial reporting, delivering exceptional customer service and fostering strong client relationships.
Educate clients on the use of accounting software and financial tools.
Qualifications:
Bachelor’s degree in Accounting, Finance, or a related discipline.
3-5 years of bookkeeping or accounting experience, preferably in a public accounting setting.
Proficiency in accounting software (e.g., QuickBooks, Xero) and MS Office Suite.
Ability to manage multiple client accounts and deadlines effectively.
CPA certification or progress towards CPA designation is advantageous.
Category Code: JN001
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Winston-Salem , North Carolina Direct Hire Jul 24, 2024 Information Technology IT Project Manager
Compensation: $90,000+
Location: Winston Salem, NC (onsite)
Schedule: 8am-5pm
Summary
The IT Project Manager is responsible for overseeing the successful planning, execution, and delivery of complex IT projects. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of project management methodologies, including Agile and Waterfall. The IT Project Manager will work closely with stakeholders, team members, and external partners to define project scope, goals, and deliverables, while ensuring that projects are completed on time, within budget, and to the highest quality standards. The successful candidate will have a proven track record of managing multiple projects simultaneously, optimizing resource allocation, and delivering results in a fast-paced, client-facing environment. Key responsibilities include managing project plans, schedules, and budgets, identifying and mitigating project risks, facilitating Agile ceremonies, and ensuring that project deliverables align with client requirements and company objectives.
Responsibilities
Develop and manage comprehensive project plans, including scope, timeline, budget, and resource allocation. Break projects into tasks and milestones, assign tasks, and ensure timely completion within budget and quality standards.
Create and maintain detailed project schedules, monitor progress, and make necessary adjustments. Address potential delays or bottlenecks proactively and communicate updates to stakeholders.
Engage with key stakeholders, communicate project status and updates regularly, manage expectations, and address concerns. Build positive relationships with clients and external partners.
Identify, assess, and manage project risks with mitigation strategies and contingency plans. Communicate risk status and efforts to stakeholders.
Implement Agile methodologies (e.g., Scrum, Kanban), facilitate Agile ceremonies, and ensure adherence to Agile principles. Continuously improve Agile processes and adapt to project changes.
Optimize resource allocation, monitor team workload, and adjust as needed. Collaborate with project managers and department heads to balance resource demands and address conflicts.
Establish quality standards for deliverables, conduct regular quality checks, and ensure compliance with client requirements and company standards. Implement process improvements to enhance quality.
Prepare project status reports, maintain accurate documentation, and document lessons learned. Ensure compliance with company policies and industry regulations.
Minimum Qualifications
Bachelor’s degree or equivalent work experience preferred
4+ years of Project Management experience preferred
Basic knowledge of and/or interest in insurance, third party administration (TPA), preferred
Experience with custom data ingestion from multiple sources, preferred
Category Code: JN008
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Charlotte , North Carolina Direct Hire Jul 24, 2024 Project Coordinator Event & Space Planning Coordinator
A CRG client is seeking an experienced corporate event planning professional to join their team! In addition to planning corporate event functions, this person will also be responsible for planning and coordinating with vendors and other internal departments to ensure events are successful and have all needed arrangements! This client offers a welcoming environment and positive company culture, with room to grow and learn new skills!
Opportunity: Direct Hire
Benefits: FULL benefits while on contract, and PTO offered when converted permanent!
Compensation: $55,000 + BONUS
Schedule: Monday-Friday 8am-5pm on-site in South Park area
Responsibilities:
Provide event planning services to all levels of the organization for campus events
Ability to understand vision for events and manage delivery expectations
Maintain corporate services events calendar
Monitor conference room calendars for upcoming events
Set-up and maintain Microsoft Planner events and small projects
Work with corporate services teammates to coordinate furniture set-up, food & beverage and housekeeping activities
Be accountable for delivering events on time & on budget
Maintain preferred vendor listing
Qualifications:
Experience working in corporate environment in regard to event and space planning
2+ years of corporate event planning required
Experience interfacing with all levels of an organization
Strong attention to detail
Ability to multi-task and pivot projects as needed.
Category Code: JN002
Charlotte , North Carolina Direct Hire Jul 24, 2024 Tax Senior Tax Associate | CPA
Our client, a CPA firm headquartered in Charlotte, NC, has been providing their advisory and accounting services for over 30 years to privately held businesses. They service a wide range of clients throughout the Carolinas and beyond, specializing in tax planning, consulting, and compliance for individuals, businesses, and non-profit organizations. They are seeking a Senior Tax Associate to join their team! They will be responsible for managing multiple tax engagements, providing exceptional client service, and mentoring junior staff members.
Salary: $85,000 - $95,000 DOE
Location: Charlotte, NC
Schedule: Hybrid (2 days on-site per week)
Responsibilities:
Prepare and review complex individual, corporate, partnership, and fiduciary tax returns.
Conduct tax research and provide technical expertise to ensure compliance with federal, state, and local tax laws and regulations.
Develop and maintain strong client relationships through effective communication and exceptional client service.
Assist clients with tax planning strategies to minimize tax liabilities and maximize tax benefits.
Manage multiple tax engagements, ensuring timely and accurate completion of all deliverables.
Supervise and mentor junior staff, providing guidance and training to enhance their professional development.
Stay current on industry trends, tax law changes, and emerging issues through continuing education and professional development opportunities.
Collaborate with other departments within the firm to provide comprehensive and integrated services to clients.
Qualifications:
Bachelor's degree in Accounting, Finance, or Taxation
CPA certification, or progress towards CPA certification
Minimum of 3-5 years of experience in public accounting with a focus on tax.
Strong knowledge of federal, state, and local tax laws and regulations.
Proficiency in tax preparation software and Microsoft Office Suite.
Excellent analytical, organizational, and communication skills.
Category Code: JN001, JN024
Greensboro , North Carolina Contract Jul 24, 2024 Information Technology IT Support Specialist
Compensation: $20.00/hour
Location: Greensboro, NC (onsite)
Schedule: Monday-Friday, 10am-7pm
Duration: 6+ month
Core Responsibilities
Deliver and Support infrastructure solutions required by the business and according to Group IT service and product standards
Become a well-rounded member of the onsite team by being able to perform multiple functions within the group
Perform delivery and support work according to standard methods and processes
Collaborate with global support technicians in troubleshooting and resolving infrastructure and end-user problems, in addition to using all available resources such as personal skills, vendor documentation, and online knowledge bases
Use delegated authority from global operations teams to manage local infrastructure solution
Working knowledge of IP Telephony and convergences of technology as related to voice and data communications
Provide constant communication/feedback to end-users to understand their requirements and setting the appropriate expectations
Install and configure Client systems (Hardware, software, applications, communications, printers, and peripherals
Have good understanding of LAN connectivity (wired & WiFi) in support of existing infrastructure and multiple sites, locally and remote
Assist PC Users in utilizing PC applications for office & factory automation and to solve business problems
Perform scheduled/unscheduled upgrades to machines in order to maintain a safe & secure network due to O/S vulnerabilities and virus outbreaks.
Qualifications
2+ experience in a Help Desk and support environment
Additional IT certifications preferred
Experience working in a highly matrixed organization
Ability to work in a team environment, manage multiple clients, and provide consultative skills throughout the process.
Education Required
Bachelor’s Degree in Computer Information Systems, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
Category Code: JN008
Greensboro , North Carolina Contract Jul 24, 2024 Information Technology IT Support Professional
Compensation: $20.00
Location: Greensboro, NC (Hybrid, onsite M/T)
Schedule: 10am - 7pm M-F (Saturday 8am- 5pm every 4-5 weeks)
This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes and tools to achieve the end results. The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.
Requirements:
Excellent Customer service skills
Excellent written and oral communication skills
Strong organizational skills
Strong interpersonal skills
Strong analytical ability to troubleshoot complex problems
Solid Microsoft environment knowledge
Solid understanding of TCP/IP and networking principles
Category Code: JN008
Charlotte , North Carolina Contract To Hire Jul 24, 2024 Information Technology Senior Product Designer
Location: Charlotte, NC
Duration: 6 month contract to potential hire
Compensation: $70+/hour
Overview:
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
We are seeking an experienced Senior Product Designer to join our design team, focusing on enhancing user workflows on SAP software for enterprise tasks like sales, invoicing, and financial reporting. You will collaborate closely with end-users and a cross-functional agile team to shape product strategy and improve user experience.
Key Responsibilities:
Understand user contexts and internal processes to identify challenges and opportunities.
Streamline workflows on SAP S4/Hana, integrating offline activities.
Create low-fidelity mock-ups using SAP Fiori to convey design intentions.
Adapt and finalize UIs with existing components or create new ones as needed.
Conduct user testing using tools like SAP's Build Me and Figma.
Refine UI designs based on feedback from stakeholders and user studies.
Promote consistent user experiences across the product suite.
Develop strong relationships with Design, Product Management, and Engineering teams.
Qualifications:
7+ years in UX and product design, working with cross-functional teams from concept to launch.
Strong portfolio demonstrating UX/UI design skills and problem-solving capabilities, proficiency in tools like Figma and Miro.
Experience with SAP/Fiori or other ERP/SaaS products.
Product-focused designer who considers operational implications and scalability.
Advanced knowledge of user experience research and testing methodologies.
Self-starter who thrives in ambiguity and uses lo-fi mock-ups for quick alignment.
Thorough consideration of downstream operational implications.
Effective in presenting and justifying design solutions to stakeholders.
Document UI component libraries and specifications, refining them as necessary.
Category Code: JN008
Greensboro , North Carolina Contract Jul 24, 2024 Information Technology IT Business Analyst
Location: Greensboro, NC (Hybrid)
Compensation: $35.00 Hourly
Duration: 5+ month contract (likelihood of extension!)
The IT Business Analyst will support applications, working closely with users to maintain system integrity and optimize functionality. This role requires strong communication, analytical, and problem-solving skills to identify and resolve application issues. Serving as the primary contact for various solutions to business or system challenges, the analyst will bridge the gap between 1st line and 3rd line support teams. The candidate must be well-versed in system details and capable of creating and directing team members to appropriate documentation. This documentation includes procedural guides, overview materials, field-specific definitions, explanations of reporting functions, and training resources. Additionally, the analyst is responsible for compiling internal documentation to track system changes.
Responsibilities:
Provide our customers the support that is agreed upon within the agreed SLA
Serve as technical support resource supporting the business products and services
Ensure that all alerts, incidents and/or emails are logged and tracked in the Case Management system correctly and accurately
Determine and assign correct priority on created or received cases and act according to given instructions
Work with Information Technology team members to develop and maintain application support documentation for the suite of applications
Work to support internal IT policies and procedures including Problem Management and Change Management programs
Utilize technology within the department to document, track and measure for continuous improvement
Prioritize tasks and stick to deadlines established
Have the ability to take ownership of tasks and deliver without supervision while using their discretion to seek help when necessary
Look for opportunities and implement measures to control risks within the business applications framework
Has the ability to understand complex business requirements and systems
Required Competencies
Experience with SQL queries and tools
Ability to work with various departments and foster teamwork.
Ability to work independently with minimal supervision.
Must be able to identify and resolve problems in a timely manner.
Knowledge and understanding of telematics systems a plus
Category Code: JN008
Charlotte , North Carolina Contract Jul 24, 2024 Information Technology Product Designer
Location: Ideally sits in Charlotte (Onsite 1 x a week) or if they are remote and open to travel.
Duration: 12-months, Contract with possibility of extension
Pay: $30+
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture. We are a team of high-performing problem solvers with the same vision: to drive the digital future in hospitality. As digital experts, we are focused on building a diverse set of products and solutions for our consumers. Our core products include mobile apps and cloud-based platforms. We also invest in areas like AI, IoT and frictionless retail. to evolve, explore and develop the future of hospitality and technology.
As a Senior Product Designer, you will play an important role in creating exceptional designs for our products. You will elevate the healthcare experience by designing for a wide range of users including patients and healthcare providers.
RESPONSIBILITIES
Care deeply about the intended user experience of the product.
Need to be thought partners with other product managers, designers, and engineers.
Navigate complex discussions with product managers and engineers.
Quickly visualize concepts in sketches or lo-fi wireframes to guide conversations.
Occasionally go on-site to immerse yourself in the real-world operations of our business, to gain a better understanding of pain points in actual day-to-day operational workflows.
Quickly iterate based on feedback from multiple stakeholders and user studies.
QUALIFICATIONS
Go-getter attitude and a passion for your work
Creativity and resourcefulness to gather any information that is not fed to you.
Thinks through questions to engage stakeholders to validate product decisions.
Excellent storytelling and communication
Have no problems working in a fast-paced environment.
Over 3 years of experience in product design
Experience in problem-identification and solving with Product Managers Knowing if and when to sparingly use which tools (e.g. Figma or hi-res designs from the get-go)
Build user flows, wireframes, prototypes, and polished designs.
Translate design decisions into style guides, patterns, and reusable components for other platforms.
Experience with enterprise products.
Fluent in the architecture of site maps
Expertise in Interaction Models or UX Patterns
Proficiency with the full stack of design tools, (Figma and other design tools)
Knowledge in translating information through visualization and design.
Expert at creating user flows and building design systems.
Good aesthetic and accessibility sense
Advanced English
NICE TO HAVE
Experience in Food Industry or Healthcare Digital Products industry.
Category Code: JN008
Statesville , North Carolina Direct Hire Jul 24, 2024 Information Technology Cloud Engineer
A CRG client is currently seeking a highly skilled Cloud Engineer to join their innovative team. This role will be pivotal in managing cloud solutions that enhance our clients infrastructure and service delivery. This is an exciting opportunity for a forward-thinking professional to contribute to a company that is growing!
Location: Statesville, NC, Hybrid 2 days a week onsite (Mondays & Thursdays)
Duration: Direct-Hire
Salary: $100,000+ yearly
Responsibilities:
Work with the Manager to identify projects and schedules for the improvement of IT infrastructure.
Provide engagement with the company’s community to enhance the user experience.
Assist with implementation, maintaining, and execution of enterprise-wide security measures.
Assist in providing enterprise infrastructure guidance and direction to team members.
Encourage their development.
Review enterprise infrastructure requirements, make improvement recommendations, and ensure enterprise systems installations receive ongoing maintenance including security patches.
Assist with the design, creation, and maintenance of an inventory for enterprise hardware/software and assist in disaster recovery planning and execution.
Perform operating system and core software installations and upgrades.
Keep current with technology trends and maintain skill set to implement new technology.
Work with technology vendors on hardware and software issues.
Work with representatives of various departments in assessing departmental needs, evaluating new IT projects, enhancing efficiencies and re-engineering system processes.
Enforce all copyright laws as stated in software license and electronic media policies.
Maintenance and support of the core systems infrastructure.
Provide input for maintenance and support of the telecommunication network.
Assist end users with the implementation of new equipment within the department and procedures related to the use of the new hardware or software applications.
Keep abreast of current cloud and on-premises technologies and offer recommendations on updated technology.
Qualifications:
Bachelor’s degree in an IT or related field.
Experience and/or industry-recognized certifications may be considered in lieu of education. AZ-900 (Azure Fundamentals) Certification Required with AZ-104 (Azure Administrator) certification preferred.
Must have 5-10 years of experience working in an IT role supporting enterprise-class infrastructure and assisting users.
Experience with telecommunications including cloud-based call routing systems and Microsoft Teams.
Advanced knowledge of software and cloud technologies including O365, M365, and Azure.
Advanced knowledge of networking technologies including routing, switching, firewall configuration, IPS/IDS, and 802.11x wireless in a multisite intranet installation.
Advanced knowledge of VDI and hyper-converged technologies, and cybersecurity concepts.
Advanced knowledge of physical and virtualized systems utilizing VMWare
Working knowledge of PC applications including O365 products, MS Project, Visio, MS SQL, and Windows server and client platforms.
Advanced knowledge of P2V migration strategy and execution involving Microsoft Azure
CiscoPrime, Solarwinds, and other network monitoring and management tools.
Advanced experience with on-premises Active Directory and Microsoft Entra, Group Policy, Microsoft Server and Client operating systems.
Familiarity with Linux operating systems.
Maintain and improve our IT knowledgebase for your areas of responsibility according to the predefined standard.
Category Code: JN008
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Charlotte , North Carolina Direct Hire Jul 24, 2024 Controller Corporate Controller
Our rapidly growing client, a national Real Estate company headquartered in Charlotte, has been thriving for nearly 15 years. They are seeking a Corporate Controller to join their team! This organization fosters a culture of collaboration, open communication, teamwork, and the opportunity to build a successful and meaningful career in Real Estate. The Corporate Controller is a strategic leadership role responsible for overseeing the financial and accounting functions of multiple business units within the organization. They will provide guidance and expertise to an accounting team of Controllers, Accounts Payable, and Treasury management to ensure accurate financial reporting and effective management of financial resources across all entities.
Compensation: $225,000 - $260,000 + bonus
Location: Charlotte, NC (South Park area)
Schedule: Hybrid (4 days on site, 1 day remote)
Responsibilities:
Oversee month-end closing process for each entity including bank reconciliations, supporting all balance sheet accounts, recording accruals, adjusting journal entries, and analyzing results.
Present company financials and operating results to executive leadership team and investors.
Provide financial inputs to the company’s Net Equity Value and manage the valuation of common threshold interests including multiple share classes, private-equity partner warrants, distributions, and accrued returns.
Assist with creating and implementing policies and procedures, and identify, resolve, and document accounting and operational issues.
Manage consolidated annual audit and tax matters.
Manage the formulation of budgets and forecasts and preparation of variance analyses.
Assist CFO in developing and performing timely analysis and reporting on operational performance as it relates to the business activities and trends.
Manage network of accounting systems and partners that scale with the growth of the brand.
Interface with external auditors/internal stakeholders to execute and lead year-end consolidated external audits.
Manage centralized Treasury division to control company liquidity, manage a wide network of banking relationships, and implement a system of cash management controls.
Partner in acquisition/divestiture of subsidiaries by providing expertise on financial implications of the transaction.
Drive maturation process of post-acquisition integration function by developing integration playbooks across multi-department and function groups.
Build scalable integration function to continue M&A growth.
Qualifications:
Bachelor's degree in Accounting or Finance
CPA certification
10+ years progressive accounting experience within the Commercial Real Estate industry
Experience in private equity backed environments with vertical integrations
Strong proficiency with Yardi Software
Advanced Excel skills, including the ability to design, develop, and utilize effective spreadsheets and financial models
Tax Preparation experience for investor relations
Experience with Loan Boss, Vendor Café, P2P, Service Channel, and/or Concur a plus
Category Code: JN001, JN057
