Charlotte , North Carolina Direct Hire Oct 21, 2024 Payroll Payroll Manager
About the Job: Our client, a $1B manufacturer of waste and recycling equipment, is headquartered in Charlotte, NC and has an extensive manufacturing footprint across North America. This organization is strongly committed to producing quality products that minimize negative environmental impacts, making it a leader in sustainability among its competitors. As the company continues to innovate and shape the waste management industry, it is offering exciting opportunities for growth, collaboration, and meaningful work. They are currently looking for a Payroll Manager to join their team. In this role, you will be responsible for managing the processing of US Payroll, leading payroll related projects, GL reporting, and compliance. The ideal candidate for this role will be a self-starter with previous Payroll, Accounting, and HRIS experience as well as knowledge of multi-state and federal regulations. The Payroll Manager is based in Charlotte, NC.
About the Company: Our client, a $1B manufacturer of waste and recycling equipment, is headquartered in Charlotte, NC and has an extensive manufacturing footprint across North America. This organization is strongly committed to producing quality products that minimize negative environmental impacts, making it a leader in sustainability among its competitors. As the company continues to innovate and shape the waste management industry, it is offering exciting opportunities for growth, collaboration, and meaningful work.
Compensation: $120,000-125,000
Opportunity: Direct Hire
Location: Charlotte, NC (South Park area - 100% on site)
Responsibilities:
Oversee and audit weekly payroll processing for approximately 2000 employees in the US working with third party managed services.
Communicate with HR team members and line management to ensure the integrity of the payroll data including data related to new hires, job changes, terminations, transfers and accurate employee tax setups.
Research and resolve questions from managers and employees as they relate to the processing of payroll information such as direct deposit, garnishments, retroactive pay calculations, tax questions, and other changes.
Oversee tax filings by third party, and new State and Local tax registrations.
Ensure payroll system configuration is consistent with internal policy and relevant multi-state labor laws and regulations.
Work with HR team to monitor and resolve timekeeping errors and exceptions when needed.
Design, develop and prepare payroll related reports from UKG Pro and TimeClock Plus for use by Finance and HR.
Prepare weekly and monthly payroll journal entries, perform payroll GL account reconciliations and monthly report analysis.
Prepare and disseminate GL reports to business units.
Generate ad hoc reports as requested by Finance and HR.
Lead annual and quarterly audit activities including Worker’s Compensation.
Assist with year-end closure.
Qualifications:
Corporate and Multi-State payroll experience.
General Ledger/Accounting or Finance background -Some type of general ledger experience (understanding debits and credits and how liabilities work and balancing).
Knowledge of Tax registrations and the process.
UKG Pro, ADP or WorkDay- any large HRIS systems.
Category Code: JN007
Charlotte , North Carolina Direct Hire Oct 21, 2024 Customer Service Customer Service Team Leader
Our client, a chemical distribution company that is headquartered in Germany is looking for a Customer Service Team Leader to join their team in their new Charlotte office. This person will be responsible for communicating with logistics and warehouse service providers, collaborating with the customer service and facilities business manager, and working closely with the sales team. They are looking for someone with industry experience, relevant customer service and management experience, and someone that can work well in a fast-paced environment.
Opportunity: Direct Hire
Location: Charlotte, NC
Schedule: Monday – Friday 8am-5pm (HYBRID)
Salary: $70,000 + discretionary bonus
Benefits:
Health and Dental Insurance
Eligible for 401k after 1 year of employment
20 PTO days + flexible federal holidays
Responsibilities:
Responsible for overseeing the operation of the Customer Service function which includes communication with logistics and warehouse service providers.
Collaboration with the Customer Service & Facilities Business Manager to ensure consistent and best practice within the company.
Work closely with the sales team to ensure customer order fulfilment; ensure that all customer enquiries / complaints are dealt with in a timely manner.
Ensure team members understand customer needs and deliver expected outcomes.
Motivate, coach, develop, train new team members, monitor team performance and recommend areas for improvement.
Retain responsibility for a number of customer accounts to keep abreast of current processes and procedures.
To be a positive influence and contribute to the Customer Service management team culture.
Ensure compliance with company policies and procedures.
Keep key stakeholders informed of any potential concerns at all times.
Report to management and make suggestions for improvements.
Qualifications:
Bachelors Degree required.
1-2 years of management experience in client success or similar role.
Experience with SAP and CRM software.
Experience within the chemical, distribution, logistics, or manufacturing industry.
Category Code: JN003, JN037
Contract Oct 21, 2024 Information Technology Technical Project Manager IV
Location: Remote
Duration: 6-month contract with high likelihood of extension or conversion
Pay: $70+/hour
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
RESPONSIBILITIES
Handling artifacts, discussing with different stakeholders and other teams to drive results.
Responsible for all aspects of the development/implementation of a systems project or program involving department or cross-functional teams focused on the delivery of a computer-based system from the design process through a finished state for internal/external customers.
Provides a single point of contact for projects.
Takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services.
Defines project scope and objectives.
Oversees/coordinates all aspects of project and serves as project manager between clients, systems, line management and other departments.
Plans and directs schedules as well as project budgets.
Monitors the product/program/project from initiation through delivery, interfacing with customer on technical and non-technical matters.
Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals.
Develops detailed work plans, schedules, project estimates, resource plans, budgets, and status reports.
Conducts project meetings and is responsible for project deliverables.
Manages the integration of vendor tasks, and tracks and reviews vendor deliverables.
May provide technical/analytical guidance to project team.
Recommends/takes action to direct the analysis of and solution to problems.
QUALIFICATIONS
7+ years of experience as a Project Manager.
Experience with: Power Point, Jira, Excel.
Retail Experience a Must.
Experience with Data Projects - preferably large-scale data integration project.
Good communication skills.
Experience with process improvements for PMOs.
Category Code: JN008
Remote Contract Oct 21, 2024 Information Technology Scrum Master IV
Location: Remote
Duration: Contract
Pay: $60+/hour
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with modern technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
Seeking a Scrum Master who has experience collaborating with offshore teams, delivering coaching / training, and being a servant leader with a deep focus on enabling the teams to continuously improve their ways of working. This role initially runs through end of 2024 and will extend through end of 2025 as the 2025 projects are approved (this is a high priority initiative).
RESPONSIBILITIES
Overseeing the scrum and development team.
Knowing Agile methodology and scrum and educates others on those processes.
Acting as a buffer between the scrum team and product owner and maintain a safe working environment for the team by helping with conflict resolution.
QUALIFICATIONS
Is an experienced senior Agile Project Manager / Scrum Master who has led 2+ agile teams.
Category Code: JN008
Loxley , North Carolina Contract Oct 21, 2024 Customer Service Customer Service Representative
Our transformative logistics client is searching for a Customer Service Representative in Loxley, Alabama! This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. They have reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Opportunity: 16-Week Contract
Schedule: Monday – Friday 9am–5:30pm
Location: Loxley, Alabama
Compensation: $15/hour
Responsibilities:
Assist customers and business partners via telephone and email.
Handle customer complaints in a calm, professional manner.
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes.
Scan haul-away pods and verify stamps.
Process changes or cancellations to delivery orders.
Qualifications:
Experience with Microsoft Office programs
High school diploma or equivalent
1-year related experience preferably within a call center environment
Category Code: JN003
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Winston-Salem , North Carolina Direct Hire Oct 21, 2024 Payroll Global Payroll Manager
Our long-standing consumer products client headquartered in Winston Salem is seeking a Global Payroll Manager to join their team. You will be responsible for overseeing end-to-end international payroll operations across multiple countries with primary focus on ensuring accurate and compliant payroll processing US employees working internationally and Canadian payroll through SAP SuccessFactors Employee Central Payroll (ECP), maintaining payroll data integrity, and coordinating with internal teams (Global Mobility) and external vendors (Ernst & Young). You will partner with EY for tax reconciliations for employees assigned to work in other countries and will ensure proper pay components, gross up calculations, non-cash payment imputations, shadow payroll entries. You will play a vital role in collaborating with the team and implementing new processes to support the company's global workforce. This is an opportunity to impact a dynamic organization that values innovation, growth, and global leadership.
Compensation: $115,000 with 15% annual bonus
Location: Winston-Salem, North Carolina
HYBRID Schedule: M/T/W In-office & Th/F Remote
Direct-Reports: None
Relocation Package: Yes! For homeowners and renters, including Household Goods Movement, Lump Sum Allowance (to help with house hunting, temporary living, travel expenses), Homeowners can receive one month's salary, Assisted Home Sale Program, Home-Sale Incentive Bonus, Destination Assistance, Cost of Living Allowance, and more.
Environment: Tight knit hardworking team in a laid-back, stress-free environment
Benefits: 26 Holidays/Vacation Dyas + Unlimited Sick Days, On-site Health Center and 24/7 Fitness Center, Parental leave plan with 16-weeks paid leave and up to 8-months of a reduced work schedule, 401K, starting immediately with 6% match and 3% employer contribution, Tuition reimbursement and student loan support, Employee Assistance Program (EAP) offering 8 FREE counselling sessions, per issue, each calendar year for employees and their dependents, and more.
Job Duties:
Oversee end-to-end international payroll operations across multiple countries with primary focus on ensuring accurate and compliant payroll processing, maintaining payroll data integrity, and coordinating with internal teams (Global Mobility) and external vendors (Ernst & Young).
Prepare end-to-end monthly US payroll for International Assignees and semi-monthly Canadian payroll.
Review and validate data imports for expected pay components that align with individual arrangements.
Navigate complex payroll scenarios and develop best solutions.
Focus on ensuring accurate treatment of taxation between the home and host country.
Collaborate with local and end market payroll teams, external payroll service providers, and HR teams to ensure seamless payroll delivery.
Review statements from employees assigned to work in other countries and guarantee proper payroll entries including accurate pay components, gross up calculations, non-cash payment imputations, shadow payroll entries, etc.
Partner with Compensation team to guarantee proper tax treatment of equity transactions for current and former expatriates/inpatriates.
Communicate with international employees regarding pay statement inquiries and gross to net calculations.
Lead recurring meetings with Ernst & Young to ensure compliance and best practices are understood and followed.
Research and respond to questions/inquiry in a timely fashion and provide supporting documentation.
Coordinate year-end payroll processes, including W-2 reconciliations, amendments, issue W-2cs. Investigate and respond to tax jurisdiction notifications.
Track, communicate, and update International Assignee tracker for payments due to employee, tax equalization (TEQ) payments due from employee and refunds/assessments from tax agencies.
Make corresponding payroll journal entries/adjustments.
Continually look for opportunities to drive efficiencies, data accuracy, and employee satisfaction.
Ensure compliance with company policies, industry regulations, tax, and deduction laws.
Conduct periodic payroll audits to ensure data accuracy, identify discrepancies, and resolve any payroll-related issues.
Demonstrate a strong understanding of global payroll regulations, tax laws and compliance requirements and the aptitude to stay up to date with new and modified rules.
REQUIREMENTS
7-10+ years of overall corporate payroll experience
3-5 years in corporate Global payroll environment with multiple countries
Extensive experience implementing new processes
Experience with SAP SuccessFactors Employee Central Payroll (ECP) preferred
Strong interpersonal skills – will be working with outside accounting firm and employees
Bachelor’s degree or equivalent experience
Category Code: JN001, JN007
Aurora , Colorado Contract Oct 21, 2024 Customer Service Customer Service Representative
Duration: 26-week contract
Location: Aurora, Colorado
Schedule: Monday-Friday 8-4:30pm
Compensation: $18.00/ hourly
Summary: Our client is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will play a vital role in delivering exceptional service to customers and business partners. You will work closely with the local office to schedule services and communicate effectively with offshore teams via Microsoft Teams. Your proactive approach will help ensure smooth daily operations, including route monitoring and issue resolution with contractors.
Responsibilities:
Assist customers and business partners via telephone and email.
Handle customer complaints calmly and professionally.
Diagnose, assess, and resolve problems or issues efficiently.
Monitor the progress of delivery routes to ensure timely service.
Scan haul-away pods and verify stamps for accuracy.
Process changes or cancellations to delivery orders as needed.
Qualifications:
Proficiency in Microsoft Office programs (MS Project, Word, Excel, PowerPoint).
High school diploma or equivalent.
1+ years of related experience, preferably in a call center environment.
Strong customer service skills with a proven ability to resolve issues.
Excellent multitasking and organizational skills.
Ability to thrive under pressure while delivering solutions that exceed customer expectations.
Category Code: JN003
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Charlotte , North Carolina Contract Oct 21, 2024 Payroll HRIS Analyst
Opportunity: 6-month contract with potential to extend or convert permanently
Pay: $34+/hour
Location Charlotte, NC (Airport area)
Schedule: Hybrid - 2 days remote!
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
Responsibilities:
Apply the payroll business rules to the time and attendance solution
Ensure that the system meets the required functionality set forth by the business
Develop test scenarios/scripts to test functionality
Document test steps, expected results, pass criteria and fail criteria
Create process documentation
Create supporting documents for training, facilitate meetings and provide application demos for all audience levels
Provide end user support through all phases of implementation
Liaison with key customers in related departments
Perform root cause analysis in order to identify gaps in existing solutions and assist in developing new preventive solutions
Consolidate multiple sources of analysis to determine root cause and what action to take related to special project work for payroll
Perform analyses and special project work related to payroll, recommend solutions based on analysis
Develop plans as needed to resolve an issue and achieve deadlines
Qualifications:
3+ years business experience
At least 1 year of HR/Payroll related experience
Proficiency in Microsoft Office programs
Strong analytical and communication skills
Proven ability to self-manage multiple tasks and deadlines in a project environment
Bachelor’s degree preferred
SAP Payroll experience preferred
Strong testing skills preferred
Benefits:
All W2 Employees who work an average of 30+ hours per week at CRG are offered the following benefits options after 90 days of employment with CRG!
Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance.
We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions.
CRG offers a 401K plan, with open enrollment quarterly (January, April, July, and October).
CRG matches 100% of the first 3% of employee contributions to the 401K plan, plus 50% for the next 2% of contributions!
Category Code: JN007, JN001
Archdale , North Carolina Contract To Hire Oct 21, 2024 Other Area(s) Quality Investigator
A CRG client in the Triad area is searching for a Quality Investigator to join their team! Our client is a globally recognized, multi-million-dollar international manufacturing company. They operate in over 150 countries and provide high-quality products and exceptional customer service to various industries. The Quality Control Specialist is responsible for conducting investigations of open service requests, reviewing, and closing approved quality notices, and performing inspection for service.
Opportunity: Contract-to-Hire
Pay: $20-$23/hour
Location: High Point, NC - 100% on site
Schedule: Monday-Friday, 8:00am-5:00pm
Responsibilities:
Conduct investigations of open service requests and respond timely to customer service team with investigation results.
Review and close approved quality notices in a timely manner.
Ensures that nonconforming products related to quality notices are quarantined in a timely manner, and affected personnel is notified.
Respond to inquiries pertaining to service requests, non-conforming products, and/or spare part requests.
Collect and maintain assigned quality records and metrics.
Periodically reviews quality notices in SAP, and inform management when trends occur.
Process RMA’s including receiving, preparation for storage, and put-away.
Perform first piece inspection for service including Bill of Material checks and item verification.
Perform additional inspections and audits throughout the distribution process.
Qualifications:
High school diploma or equivalent
1-3+ years of related quality control experience
Strong critical thinking, problem solving, and self-management capabilities.
Excellent communication skills.
Category Code: JN026
Lawrence , Kansas Direct Hire Oct 21, 2024 Recruiter Recruiter
About the Role: CRG is partnering with a large manufacturing company to find a Recruiter for their team in Lawrence, KS. In this role, you will work alongside the team at their large facility and the corporate team to recruit for manufacturing positions as well as more management and corporate level roles. If you are an experienced high-volume recruiter with strong ability to build relationships as well as excellent communication skills and follow-through, you will be a great fit for the role!
About the Company: This well-established manufacturing and distribution company has been a leader in innovation, design quality, and sustainability for over 70 years, with all products proudly made in the USA. The team fosters a family-oriented, supportive culture that prioritizes employee growth and development, while maintaining a strong commitment to work-life balance.
Opportunity: Direct Hire
Location: Lawrence, KS (Onsite)
Schedule: Monday-Friday, may include nights and weekends as necessary
Salary: $53,000 – $70,000
Benefits:
Health, Dental, & Vision Insurance Options, plus HSA & FSA
Life and AD&D Insurance provided
Additional Options for Life, AD&D, Hospital Indemnity, Critical Illness Insurance, Short-Term and Long-Term Disability
Virtual Visits and Wellness Program
Employee Assistance Program (EAP)
401(k) Retirement Plan + Company Match
Tuition Reimbursement
Gym Membership plans, Discount Program, Team Member Loan Program, Charitable Contribution Match, and more!
Responsibilities:
Manage full recruitment cycle for high volume of requisitions, from sourcing candidates to conducting interviews, ensuring timely completion of all recruitment activities.
Use and maintain the Applicant Tracking System (ATS) and Human Resources Information System (HRIS), ensuring accuracy and compliance in all recruiting steps.
Develop and execute strategic recruiting plans for various roles, including manufacturing, skilled labor, and corporate positions.
Coordinate new hire orientation and work with the onboarding team to ensure a smooth transition for new employees.
Collaborate with staffing partners, managing vendor relationships and performance, ensuring appropriate staffing levels, and tracking conversions to direct hire roles.
Track and report recruitment metrics, identifying opportunities to streamline processes and improve efficiency.
Participate in recruitment events such as job fairs and open houses, representing the company and promoting career opportunities.
Maintain accurate documentation, including job descriptions, interview questions, and training materials for hiring managers.
Balance multiple open positions and adjust priorities based on changing business needs.
Assist with streamlining processes, seeking to create the most efficient and effective procedures.
Qualifications:
2+ years of high-volume recruiting experience, preferably in manufacturing/distribution environment
Associate’s or Bachelor’s Degree in Business or Human Resources, or equivalent work experience
Experience working with ATS and HRIS systems (ADP and/or SuccessFactors strongly preferred)
Bilingual in Spanish strongly preferred
Ability to travel nationwide with extended overnight travel as needed (up to 20%)
Category Code: JN007
Charlotte , North Carolina Contract To Hire Oct 21, 2024 Financial Analyst Financial Analyst
Our client, a global Fortune 500 company with U.S. headquarters in North Carolina, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. They are seeking a REMOTE Financial Analyst to join their team.
Opportunity: 12 month Contract with potential to hire
Location: REMOTE (must be based in Charlotte, NC or the surrounding area)
Pay: $30-31/hour
Responsibilities:
Maintain, manage, and support technology leasing, including preparing and organizing lease schedules and creating lease and commission commitment schedules
Analyze, scrub, and organize data from various sources and vendors, and research and escalate billing errors
Research backup and support against vendor invoices, orders, and requests
Create and maintain cost center and employee information on IT equipment
Ensure business spend is with approved vendors and seek out potential cost savings
Provide detail for project costing, budget, and cost controls for management, strategic projects, assets, and auditors, including backup and support for invoices, recoveries, and transfers
Evaluate and report on deviations and trend analyses, and research and evaluate rates for recoveries and outside services
Utilize various data sources in the preparation of analyses and evaluation
Assist in the formulation of departmental budget requests, including documentation, investigation, and related budget impact studies
Receive against purchase orders and reconcile invoices, allocate and pay IT expenditures across the company, and accrue missing delayed invoices during the monthly close process
Create, validate, and process recoveries, charge-out uploads, project expenses, and transfers between cost centers, and set up recurring entries to spread maintenance or prepaid invoices evenly over the fiscal or calendar year
Make payments via P-card and submit reconciliation and receipts
Assist in application testing to ensure functionality and document processes and procedures
Maintain data and configuration within multiple SQL and application servers
Support and troubleshoot front-line and second-level connectivity issues with applications
Qualifications:
Bachelor's and/or Master's degree in Accounting/Finance OR
5+ years accounting/finance/reporting experience for a large corporation
Experience utilizing large ERP systems
Proficiency in all Microsoft Office programs
Knowledge of recording financial aspects of various IT equipment within a company's accounting records
Strong communication, analytical, and interpersonal skills
SAP and MS Access experience a plus
CRG Benefits
CRG Contractors are eligible to elect benefits through CRG after 90 days of employment
Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
401K - CRG matches up to 4%!
Life and AD&D Insurance
Long-Term & Short-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
Category Code: JN005
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Charlotte , North Carolina Contract To Hire Oct 21, 2024 Executive Assistant Senior Executive Assistant
Our client, a humanitarian organization that works with regional, national, and local communities to support disaster relief and climate change. They are committed to working with communities and leveraging their talents and capabilities with an innovative mindset. They are seeking a Senior Executive Assistant to join their team. This person would provide support to the executive team and ensure efficiency of daily office operations.
Opportunity: Contract-Hire
Location: Charlotte, NC
Schedule: Monday – Friday flexible hours
Compensation: $30-$32/hour
Responsibilities:
Anticipate Executive team administrative needs based on knowledge of organizational priorities and objectives, schedules, and plans.
Proactively and independently manage and deconflict schedules and activities in a dynamic environment.
Ability to discern and manage information flow, providing the right information at the right time to the right people (e.g. senior executives).
Prepare executive and senior leadership agendas and materials for Chief of Staff review.
Prepare, reconcile, and submit expense reports on behalf of the executive team.
Coordinate all domestic and international executive travel through the Logistics Department. This includes securing accommodations, transportation, and meals.
Prepare introduction letters, memos, guidance, and similar documents.
Support team communications and plan organizational events, both internal and off-site.
Assist with coordination and communication of projects and strategic initiatives led by Chief of Staff and as needed, the broader executive team.
Execute special projects including presentations, spreadsheets, and reports.
Maintain professionalism, discretion, and strict confidentiality as applicable with all materials and matters.
Prompt and action the company’s core values of accountability, humility, and integrity in all work we conduct.
Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact.
Qualifications:
7+ years of relevant experience as an executive assistant to a senior leadership position.
Experience supporting in-office and remote staff.
Bachelors Degree in Business Administration or relevant.
Experience working and/or traveling domestically and internationally.
Expense reconciliation experience.
Experience using Google Workspace.
Category Code: JN018, JN002
Charlotte , North Carolina Contract Oct 21, 2024 Customer Service Customer Service Specialist (Part-Time)
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
Opportunity: 6-month contract (with likely extensions)
Location: Remote (must sit in NC)
Schedule: Monday - Friday
11:00am - 4:00pm OR 9:00am-2:00pm
Responsibilities:
Answer incoming calls according to established procedures and performance standards.
Create work orders and capture structured data for each issue in order to provide audit trails and statistical analysis.
Process and respond to emails according to standard procedures.
Perform other team-specific tasks as assigned.
Qualifications:
Bachelor’s degree preferred.
Effective oral and written communication skills.
Payroll processing knowledge preferred.
SAP experience preferred.
Category Code: JN003
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Charlotte , North Carolina Contract To Hire Oct 18, 2024 Information Technology Data Center Technical Services Specialist
Location: Charlotte, NC (The associates will work 3 days @ 36 hours one week and then 4 days @ 48 hours the following week. The expectation is that the associate will be at the office due to some job responsibilities that must take place at the office.)
Shift: 7am – 7pm
Duration: 3-month contract w/ potential to hire
Pay: $18-20 per hour
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
The Data Center Technical Services Specialist position is responsible for systems support, monitoring, maintenance, and problem escalation for systems, applications, and networks that are a part of this company’s core infrastructure. The Technical Services Specialist works as a member of the User Support Services team and is charged with understanding the goals/objectives of that team and how it supports those of the Enterprise Architecture & Shared Services Technology team
RESPONSIBILITIES
Set up system and service monitoring according to established standards and processes.
Monitor systems, service statuses, scheduled jobs, and scripts in real time, logging incidents and alerts per defined standards.
Provide Tier 1 support, troubleshooting, and escalate issues as needed following escalation protocols.
Communicate shift logs to stakeholders and ensure smooth handoff at shift changes.
Manage and execute job actions, including starting, stopping, pausing, and forecasting job schedules.
Print weekly and off-cycle checks, adhering to payroll processing standards.
Provide after-hours support, conduct Data Center walk-throughs, and ensure security and system integrity.
Collaborate with IT teams and end users to understand project requirements and recommend sustainable solutions.
Actively identify opportunities to automate manual processes and enhance organizational efficiency.
Build trust through open communication and problem-solving across teams.
Independently manage tasks, align work with team priorities, and meet deadlines.
Maintain accurate documentation, update project statuses, and communicate progress clearly to stakeholders.
Participate in team meetings, contribute to strategic planning, and promote a positive and collaborative work environment.
Ensure project security and continuity, identifying risks and providing technical expertise to maintain operational reliability.
Acknowledge and resolve support tickets efficiently, providing timely updates and escalating issues as necessary.
QUALIFICATIONS
Typically, 1-5 years of experience
Data Center and/or Network Operations Center.
Monitoring tools such as AlertBot, SolarWinds, Splunk, Zabbix.
Job scheduling tools such as UC4 and SAP
Bachelor’s degree in Management Information Systems, Computer Science, Computer Information Systems or equivalent combination of education and experience.
Excellent verbal and written communication skills.
Excellent critical thinking and problem-solving skills.
Positive attitude and solutions-oriented thinking.
Excellent customer service skills.
Ability to communicate technical concepts to both technical and non-technical audiences.
Ability to work in a fast-paced environment and adapt to change.
Category Code: JN008
Rock Hill , South Carolina Direct Hire Oct 18, 2024 Human resources Director of Talent Acquisition
Our client, a global technology company within the additive manufacturing industry, has been in business for nearly 40 years. Focusing on sustainability and social responsibility, this company brings innovation, performance, and reliability to all they do, creating new individualized solutions for their wide variety of customers. They are searching for a Director of Talent Acquisition to join their team!
The Director of Talent Acquisition will design and implement effective programs focused on retention, promotion, and succession planning, while managing the full-cycle recruitment process to source top talent. This role will involve close collaboration with internal teams, providing them with the necessary tools and resources to support business leaders and employees from a talent management perspective.
Compensation: $150,000 - $170,000 + 20% bonus
Location: Rock Hill, SC
Schedule: Monday-Friday, 8am-5pm – HYBRID
Benefits/Perks:
Comprehensive Suite of Benefits
Generous Parental and Bereavement Leave
Industry Leading PTO Plan
Paid Volunteer Days
401k + Match Program
Responsibilities:
Refine sourcing and hiring strategies to secure a diverse, highly talented workforce, scaling to support company growth.
Oversee campus recruiting efforts, including managing summer internship and onboarding programs.
Continuously improve the selection process with updated tools, interview guides, and interview training.
Ensure an exceptional end-to-end candidate experience that reflects the company's brand, from sourcing to onboarding.
Collaborate with HR on initiatives such as onboarding, benefits, compensation, and employee engagement to ensure smooth transitions for new employees.
Develop a proactive recruitment strategy to identify both passive and active candidates through university programs, diversity organizations, and strategic agency partners.
Define, implement, and oversee talent management programs to achieve business growth and build a pipeline of top talent.
Lead talent programs, including performance management, high-potential development, succession planning, and promotion processes.
Support organizational strategic planning to foster a high-performing culture through talent acquisition, development, and retention.
Ensure efficient, year-round operation of talent processes.
Ensure recruiting team members act as talent consultants, offering proactive services to internal stakeholders.
Manage and collaborate with external recruiting vendors to align their efforts with strategic priorities.
Provide leadership and guidance to a recruiting team across multiple sites and time zones.
Qualifications:
Bachelor’s degree in HR, Business Administration, or related field
10+ total years of progressive experience in full life cycle recruiting
4+ years of management/leadership experience
Experience or knowledge of designing, developing and supporting organization-wide talent acquisition programs
Ability to multi-task and oversee multiple concurrent engagements and work streams for various projects
Effective communication skills with individuals at all levels in the organization
Category Code: JN007, JN029
Contract Oct 18, 2024 Information Technology Data Platform Solutions Architect
Location: Remote
Duration: End of year with likelihood of extension
Pay Rate: $70+ per hour
JOB DESCRIPTION
We are seeking a highly skilled Data Platform Solution Architect to join our team on a contract basis. The ideal candidate will have extensive experience in designing and managing data and analytics platforms, and will work closely with our data product teams, cloud engineering teams, and architects to implement scalable, resilient, and high-performance data solutions. This role requires a deep understanding of Machine Learning, Data Engineering, Data Lakes, and other advanced data services.
RESPONSIBILITIES
Develop and deliver long-term strategic goals for data platform vision and standards.
Establish methods for tracking and improving data quality and completeness.
Conduct data capacity planning and feasibility studies.
Ensure compliance with data strategies and architectures.
Evaluate and recommend data platform components and tools.
Implement and manage data platform tools and systems.
Map data sources and ensure data quality and consistency.
Execute data warehouse configuration and tuning.
Identify and resolve data platform inefficiencies and gaps.
Monitor and improve data warehouse performance.
Develop and maintain change control and testing processes for data systems.
Document the data architecture and maintain an accurate view of the data environment.
Collaborate with data teams to deliver data and reports as required.
Work with cloud engineering teams to enable data platform services with automation.
QUALIFICATIONS
8+ years of relevant experience in technology or a related field.
5+ years in an advanced technical role, leading teams directly or indirectly.
Experience architecting and maintaining big data platforms using Microsoft Data & Analytics Services.
Experience with SQL Server High Availability Groups and complex application architectures.
Proficiency in TDD/CI/CD, build/test automation, and containerization.
Agile software development lifecycle experience.
Experience with distributed micro-services or Serverless cloud software architecture.
Hands-on IaC expertise and machine learning frameworks experience.
Strong cross-functional team collaboration skills.
Exceptional written, verbal communication, and presentation skills.
Excellent problem-solving and critical-thinking abilities.
Knowledge of RDBMS, NoSQL, Big Data Hadoop, ETL tools, data modeling, and technologies like Kafka and Kinesis.
Data Security First mindset.
Experience with GitHub Actions and Azure DevOps Pipelines.
Category Code: JN008
New York , New York Contract Oct 18, 2024 Network Engineer Route & Switch Engineering Support
Location: New York, NY (On-Site 100% in Midtown)
Duration: 6-month contract w/ potential to extend up to 18 months
Pay: $70-80/hour W2
Job Description: The selected candidate will provide expert Route & Switch Engineering support to our client’s team, focusing on the successful deployment and optimization of Software-Defined Access (SDA) and SDWAN within their facilities. This role involves integrating wireless technologies and Identity Services Engine (ISE) to ensure seamless network management. The candidate will collaborate closely with subject matter experts, Sr. Architects, engineers, and senior leadership to deliver high-quality support, leveraging SDA/SDWAN as a central management platform for network automation.
This is a critical role in a large, complex environment, where planning, deploying, and optimizing solutions is key. The position will require both proactive and reactive support, providing advisory services while ensuring the continued success of Route & Switch technologies.
Responsibilities:
Provide Route & Switch engineering support to ensure the optimized deployment of SDA and SDWAN technologies.
Integrate wireless technologies and ISE to offer comprehensive network solutions.
Plan, deploy, and implement SDA/SDWAN as a central management platform for network automation.
Collaborate with subject matter experts, engineers, and leadership to deliver secure, reliable, and innovative networking solutions.
Troubleshoot and support day-to-day network operations, handling moves, adds, changes, and resolving complex issues.
Ensure operational excellence by aligning network infrastructure with the organization’s needs.
Act as a technical advisor to network teams, sharing operational values and leading network optimization efforts.
Engage in enterprise network planning, design, and implementation.
Key Skills & Qualifications:
Proficiency in Routing & Switching, LAN Switching, and Layer 2 troubleshooting.
Expertise in Layer 3 routing protocols such as BGP, OSPF, and EIGRP within enterprise environments.
Strong knowledge of SDA, SDWAN, and network management platforms.
Solid understanding of Wireless LAN controllers and RF Design/WLAN implementation.
Certifications in networking technologies (e.g., CCIE) are highly desirable.
Experience in network planning, design, and implementation is a plus.
Strong technical leadership, problem-solving skills, and the ability to collaborate with leadership teams.
Preferred Experience:
Experience with Secure Access (ISE), Infrastructure Management, and Automation and Security solutions is a plus.
Category Code: JN008
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Charlotte , North Carolina Contract Oct 17, 2024 Customer Service Customer Service Representative
Summary: Our client is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will play a vital role in delivering exceptional service to customers and business partners. You will work closely with the local office to schedule services and communicate effectively with offshore teams via Microsoft Teams. Your proactive approach will help ensure smooth daily operations, including route monitoring and issue resolution with contractors.
Opportunity: 13-week contract
Location: Fort Myers, Florida
Schedule: Tuesday-Saturday 11am-7pm
Compensation: $17.50-18.50/hr.
Responsibilities:
Assist customers and business partners via telephone and email.
Handle customer complaints calmly and professionally.
Diagnose, assess, and resolve problems or issues efficiently.
Monitor the progress of delivery routes to ensure timely service.
Scan haul-away pods and verify stamps for accuracy.
Process changes or cancellations to delivery orders as needed.
Qualifications:
Proficiency in Microsoft Office programs (MS Project, Word, Excel, PowerPoint).
High school diploma or equivalent.
1+ years of related experience, preferably in a call center environment.
Strong customer service skills with a proven ability to resolve issues.
Excellent multitasking and organizational skills.
Ability to thrive under pressure while delivering solutions that exceed customer.
Category Code: JN003
Quincy , Massachusetts Contract Oct 17, 2024 Information Technology Portfolio Lead
Location: Remote
Duration: 6-month contract with high likelihood of extension or conversion
Pay: $70+/hour
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
RESPONSIBILITIES
Technology portfolio optimization, modernizing tech and apps in the system and remove old technologies (Agile Technology, Web sphere, Peoplesoft, etc.)
Lead project or workstreams in modernizing technology workstreams and optimizing workflow
Elicit requirements from business partners, work with finance, supply chain, user-facing and brand-facing partners to learn how they use tech and use that knowledge to create the right workstream
Interacting with other development lead and team to lead workstream and close
Lead and remediate chosen applications within the ecosystem (could be any domain).
Remove, re-host, or re-platform application, as needed.
QUALIFICATIONS
6+ years of experience with retail applications OR any application portfolio restoration.
May require a bachelor's degree and experience in the field or in a related area.
Excellent communication skills.
Category Code: JN008
Carlisle , Pennsylvania Direct Hire Oct 17, 2024 Information Technology Network Engineer IV
Location: Remote-Carlisle, PA (preferred)
Compensation: $75.00+
JOB DESCRIPTION
The Sr Network Engineer will provide expertise and leadership in the design and implementation of the technology stack within the Company. This individual will work in a fast-paced and challenging environment leveraging forward-thinking technical engineering expertise in the services area of the enterprise. Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.
RESPONSIBILITIES
Will oversee the engineering, delivery, and operations for company network platforms which span across all retail brands, corp offices, distribution centers, data centers and warerooms.
Responsible for the technical delivery and management of MPLS, internet, SDWAN, VPN, Wireless, Data Center LAN, VoIP Telecommunications, Extranet, Azure Cloud Networking, Firewalls, Load Balancers, Cloud Proxy, and DNS services across the enterprise.
Will have responsibility for supporting the multi-year strategy to transform the network architecture, and all associated technologies and has overall responsibility for the delivery of all shared communication infrastructure, incident restoration, MSP, and supplier management, and maintain secure connectivity and reliable application delivery for all brands.
Ensures network infrastructure across retail locations, corporate offices and/or distribution centers can meet and exceed the performance and availability requirements set by the business.
Oversee the operations, repairs, and improvement of all network platforms and will participate in day-to-day operations and troubleshooting efforts, working with external Company partners and internal customers.
Will work closely with other network platforms and product teams to create solid implementation and operations strategies.
Will use broad knowledge of and experience in large scale networks and will bring a firm understanding of related disciplines and how they interoperate with network hardware and software devices and how to maintain technical alignment with all stakeholders for seamless network operations.
QUALIFICATIONS
Experience in Network Engineering, or equivalent.
5 years of experience designing LAN/WAN/Wireless solutions for large enterprises.
5 years of experience with IP routing protocols (BGP, OSPF, RIP) in a large enterprise environment.
Experience with configuration of Cisco routing and Cisco and Aruba switching latest platforms and solutions - Cisco and Aruba product line.
Experience with configuration of Cisco and Aruba wireless.
Solid understanding of wireless survey tools.
Proven knowledge of developing HLDs/LLDs.
Experience with creating and or updating technical design documentation used by engineering teams.
Experience with Microsoft Office and Visio Professional.
Bachelor’s degree in Computers or Electronics with 5+ Years of Networking Experience.
Desired Qualifications:
CCNA or CCNP/DP Certification preferred – Enterprise or Wireless.
Excellent documentation and verbal communication skills.
Must be self-driven and able to work with little supervision and direction.
Strong understanding of QoS configurations to support the WAN and enterprise standards.
Strong experience in installing Cisco Routers/Switches in the field.
Strong understanding of the following routing protocols: OSPF, BGP, RIP, EIGRP.
Strong understanding of the following layer 2 switching protocols: Spanning Tree, Trunking, EtherChannel.
Strong understanding of the following: HSRP, DHCP Snooping, NAC, DSCP, NAT/SNAT, TCP/IP, Multicast, Ethernet.
Strong familiarity with the following WAN technologies: Carrier provided MPLS VPN connectivity, SD-WAN solutions deployed on DIA transport.
Strong understanding of DNS/domain services.
Strong LAN/WAN/Wireless troubleshooting methodology.
Python/Ansible/Terraform scripting experience a plus.
Experience and familiarity with Change control processes - Service Now.
Solid hand-on experience on latest Cisco and Aruba platform - series of Routers/Switches/Wireless Controllers.
Category Code: JN008
Chicago , Illinois Contract Oct 17, 2024 Information Technology Fire Door Testing Specialist
Location: West Chicago, IL; Granville, OH; Toledo, OH; Dickson, TN; Colfax, NC (Remote with 25% travel)
Duration: 6+ month contract
Pay: $40+ per hour
Responsibilities:
Develop and implement test plans; oversee testing processes and interpret results in compliance with industry standards and company policies.
Prepare technical justifications and documentation to demonstrate compliance with applicable standards.
Interface with third-party certification agencies and manage certification projects.
Write and execute test protocols; document results and compile detailed test reports.
Organize and prioritize work requests efficiently and timely.
Apply safety and performance standards to product evaluation and development.
Participate in product development teams to ensure regulatory, safety, and performance requirements are integrated.
Develop and implement certification strategies based on product requirements.
Qualifications:
Education: Bachelor’s degree in Engineering (preferred: Mechanical Engineering, Fire Resistance/Fire Protection/Fire Safety) or equivalent industry experience.
Experience:
Minimum of four years in product design, inspection, testing, and certification.
Required experience in fire resistance/fire protection/fire safety or fenestration industry, particularly with Fire Doors.
Knowledge of UL10B/UL10C, NPFA252, and/or NFPA80 standards is desirable.
Optional experience in research and development, Failure Mode and Effects Analysis (FMEA), and materials failure analysis.
Skills:
Ability to understand and apply safety and performance standards in product evaluation.
Excellent written and verbal communication skills.
Superior organizational and project management skills.
Ability to collaborate effectively with stakeholders and work both independently and within a team.
Adherence to safety guidelines and company protocols.
Category Code: JN008
Charlotte , North Carolina Contract Oct 17, 2024 Information Technology Product Designer
Location: Ideally sits in Charlotte (Onsite 1 x a week) or if they are remote and open to travel.
Duration: 12-months, Contract with possibility of extension
Pay: $30+
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture. We are a team of high-performing problem solvers with the same vision: to drive the digital future in hospitality. As digital experts, we are focused on building a diverse set of products and solutions for our consumers. Our core products include mobile apps and cloud-based platforms. We also invest in areas like AI, IoT and frictionless retail. to evolve, explore and develop the future of hospitality and technology.
As a Senior Product Designer, you will play an important role in creating exceptional designs for our products. You will elevate the healthcare experience by designing for a wide range of users including patients and healthcare providers.
RESPONSIBILITIES
Care deeply about the intended user experience of the product.
Need to be thought partners with other product managers, designers, and engineers.
Navigate complex discussions with product managers and engineers.
Quickly visualize concepts in sketches or lo-fi wireframes to guide conversations.
Occasionally go on-site to immerse yourself in the real-world operations of our business, to gain a better understanding of pain points in actual day-to-day operational workflows.
Quickly iterate based on feedback from multiple stakeholders and user studies.
QUALIFICATIONS
Go-getter attitude and a passion for your work
Creativity and resourcefulness to gather any information that is not fed to you.
Thinks through questions to engage stakeholders to validate product decisions.
Excellent storytelling and communication
Have no problems working in a fast-paced environment.
Over 3 years of experience in product design
Experience in problem-identification and solving with Product Managers Knowing if and when to sparingly use which tools (e.g. Figma or hi-res designs from the get-go)
Build user flows, wireframes, prototypes, and polished designs.
Translate design decisions into style guides, patterns, and reusable components for other platforms.
Experience with enterprise products.
Fluent in the architecture of site maps
Expertise in Interaction Models or UX Patterns
Proficiency with the full stack of design tools, (Figma and other design tools)
Knowledge in translating information through visualization and design.
Expert at creating user flows and building design systems.
Good aesthetic and accessibility sense
Advanced English
NICE TO HAVE
Experience in Food Industry or Healthcare Digital Products industry.
Category Code: JN008
Charlotte , North Carolina Contract Oct 17, 2024 Information Technology SAP Tax Engine Analyst
Location: Can sit remotely, Charlotte, North Carolina preferred
Duration: 12-month, Contract
Pay: $40+ per hour
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
RESPONSIBILITIES
Working with Business team members and user community to assess and define business/technical requirements for implementing the tax engine in SAP.
Assisting with providing impact/solution option assessments to offer workable, efficient technical/business solutions related to tax engine implementation.
Assisting with tax engine configuration for multiple Finance modules (SD, MM, FI) in SAP and other applications.
Assisting with defining testing strategy within system area to ensure the functionality and accuracy and quality of the tax engine implementation.
Producing high quality documentation, including procedural, operational, and technical design, and process flow documents.
Proactively locating and correcting potential problems and/or implementing improvements.
Supporting business applications as necessary for critical processes.
QUALIFICATIONS
Bachelor’s degree required.
3+ years of experience in implementation of a tax engine solution (i.e., ONESOURCE, Vertex, Avalara, Sovos (Taxware), etc) in SAP including but not limited to tax requirements for sales tax/fees and seller’s use tax solutions; in addition, understand tax calculation, reporting, remittance, and compliance related activities around an SAP tax engine implementation.
A solid track record of the following is a must:
Functional experience with SAP FI (GL, CO, AR, AP) and its integration with SD/MM modules a plus.
Use of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, and facilitation.
UI design and/or mockups, with detailed requirements.
The ability to work independently and in a team environment.
Creative problem-solving skills to help identify, communicate, and resolve systems issues to maximize the benefit of IT systems investments.
Managing conflicting priorities and gaining consensus across multiple user groups.
Committed and enthusiastic approach to supporting business customers and end users.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
General understanding of application architecture and technology.
Category Code: JN008
Charlotte , North Carolina Contract To Hire Oct 17, 2024 Information Technology Senior Product Designer
Location: Charlotte, NC
Duration: 6 month contract to potential hire
Compensation: $70+/hour
Overview:
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
We are seeking an experienced Senior Product Designer to join our design team, focusing on enhancing user workflows on SAP software for enterprise tasks like sales, invoicing, and financial reporting. You will collaborate closely with end-users and a cross-functional agile team to shape product strategy and improve user experience.
Key Responsibilities:
Understand user contexts and internal processes to identify challenges and opportunities.
Streamline workflows on SAP S4/Hana, integrating offline activities.
Create low-fidelity mock-ups using SAP Fiori to convey design intentions.
Adapt and finalize UIs with existing components or create new ones as needed.
Conduct user testing using tools like SAP's Build Me and Figma.
Refine UI designs based on feedback from stakeholders and user studies.
Promote consistent user experiences across the product suite.
Develop strong relationships with Design, Product Management, and Engineering teams.
Qualifications:
7+ years in UX and product design, working with cross-functional teams from concept to launch.
Strong portfolio demonstrating UX/UI design skills and problem-solving capabilities, proficiency in tools like Figma and Miro.
Experience with SAP/Fiori or other ERP/SaaS products.
Product-focused designer who considers operational implications and scalability.
Advanced knowledge of user experience research and testing methodologies.
Self-starter who thrives in ambiguity and uses lo-fi mock-ups for quick alignment.
Thorough consideration of downstream operational implications.
Effective in presenting and justifying design solutions to stakeholders.
Document UI component libraries and specifications, refining them as necessary.
Category Code: JN008
Charlotte , North Carolina Contract To Hire Oct 17, 2024 Scrum Master Scrum Master
Location: Charlotte, NC (onsite 2-3 days per week)
Duration: 6-month contract-to-hire
Pay: $50-55/hour
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
This company’s technology business systems team is currently seeking an experienced Scrum Master to lead multiple development teams through our SAFe Agile journey. This position involves partnering closely with several cross-functional and technical teams to achieve the goal of building, enhancing, and sustaining technology solutions that bring immense value to the business functions. These functions include:
Human Resources (HR)
Payroll
Total Rewards
Legal & Compliance
RESPONSIBILITIES
Guide and coach the Scrum Team on SAFe Agile principles and practices.
Support the organization in its SAFe Agile journey by providing training, mentoring, and coaching.
Facilitate and lead Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives).
Collaborate with Product Owners to ensure the backlog is well-defined and prioritized.
Remove impediments and foster a culture of continuous improvement.
Ensure the team adheres to SAFe Agile practices and principles.
Work closely with other Scrum Masters and Agile Coaches to align on best practices and drive consistency across teams.
Monitor and report on team performance and progress, using metrics to identify areas for improvement.
Foster a collaborative and transparent environment within the team and with stakeholders.
QUALIFICATIONS
Bachelor’s degree in Computer Science, Information Technology, or a related field.
3-5 years of experience as a Scrum Master in an Agile environment.
Proven track record of guiding organizations through SAFe Agile transformations.
Excellent communication, facilitation, and conflict resolution skills.
SAFe Scrum Master (SSM) certification or equivalent is a plus.
Category Code: JN008
Charlotte , NC Direct Hire Oct 17, 2024 Senior Accountant Senior Accountant
Our client, who specializes in services within the automotive sector focusing on high-quality vehicle maintenance and care, is hiring for a Senior Accountant to join their team! Known for its attention to detail and customer satisfaction, this company ensures efficient and reliable service while upholding strong environmental standards. The Senior Accountant will be part of a dynamic and collaborative team responsible for overseeing all aspects of inventory and job costing, ensuring accurate and timely financial reporting.
Compensation: $110,000 - $120,000 + bonus
Location: Charlotte, NC
Schedule: Hybrid after training (3 days on site)
Responsibilities:
Manage and oversee all aspects of inventory accounting, including standard costing, valuations, transfers, reserves, and physical counts.
Implement and maintain effective internal controls for inventory management.
Collaborate with operations and purchasing teams to ensure accurate inventory data and cost allocation.
Develop and maintain job costing systems, including cost allocation, variance analysis, and reporting.
Analyze variances between actual and budgeted costs and prepare reports for management review.
Prepare journal entries and reconciliations related to inventory and job costing activities.
Participate in month-end and year-end closing processes.
Assist with the preparation of financial statements and other external reports.
Identify and implement process improvements to enhance efficiency and accuracy in inventory and job costing activities.
Qualification:
Bachelor's degree in Accounting or related field
3-5+ years of experience with a strong focus on inventory and job costing
Proven experience with GAAP and large ERP systems
Excellent analytical and problem-solving skills
Certified Public Accountant (CPA) preferred
Public accounting experience preferred
Category Code: JN001, JN005
Salisbury , North Carolina Contract Oct 17, 2024 Information Technology MDM Solution Architect
Location: Hybrid- Contractor will be on-shore with a preference to being on-site at Salisbury, NC or Quincy, MA office
Pay Rate: $70/hr
JOB DESCRIPTION
We are seeking a highly experienced Master Data Management (MDM) Solution Architect with a focus on product and vendor domains. The ideal contractor will have over 7 years of experience with Stibo Systems and a strong background in Python, Mulesoft, Data as a Service, and Kafka. Hands-on experience with product migrations is essential.
RESPONSIBILITIES
Architect and implement master data management solutions using Stibo Systems, focusing on product and vendor domains.
Lead product migration efforts, ensuring seamless transitions and minimal disruptions to business operations.
Collaborate with cross-functional teams to integrate MDM solutions with existing systems using Mulesoft and Kafka.
Develop and maintain Python scripts to support data management tasks and automation processes.
Implement Data as a Service (DaaS) solutions to enhance data accessibility and usability across the organization.
Ensure data integrity, quality, and consistency across all MDM platforms and processes.
Provide technical expertise and guidance to junior team members and stakeholders.
QUALIFICATIONS
7+ years of experience with Stibo Systems, specializing in product and vendor domains.
Proficiency in Python, Mulesoft, Data as a Service, and Kafka.
Extensive experience with product migrations and integration projects.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Ability to work independently and manage multiple tasks simultaneously.
Category Code: JN008
Salisbury , North Carolina Contract Oct 17, 2024 Network Engineer Network Engineer
Location- Quincy, Salisbury, or Chicago- hybrid; 2-3 days onsite
Compensation- $+55/hr
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
Responsibilities
Assists in the development and maintenance of network communications.
Uses knowledge of LAN/WAN systems to help design and install internal and external networks.
Tests and evaluates network systems to eliminate problems and make improvements.
Qualifications:
8-10 years of Network Engineer experience; with 5 years of ACI experience
Experience with ACI- deploying and maintaining ACI fabric
LAN/WAN systems to help design and install internal and external networks
F5 load balancing experience or info blocks DNS administration
Category Code: JN008
Charlotte , North Carolina Contract Oct 17, 2024 Information Technology Functional Analyst
Location: Remote
Duration: 1 year contract w/ potential to convert.
Pay: $30+/hr
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
The Functional Analyst provides system analysis, configuration, development, QA, and support for Enterprise level in-unit and reporting applications.
RESPONSIBILITIES
Work directly with business team members, third party technology vendors, developers, and user community to identify business needs and interpret them as application requirements
Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications.
Function as primary liaison between business and developers to ensure understanding of documented system requirements.
Ensure standards are maintained related to documents and deliverables.
Write and execute functional test scripts and coordinate with other analysts for system integration testing.
Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department.
Coordinate activities simultaneously for multiple projects
QUALIFICATIONS
Bachelor’s degree required.
4+ years of experience in functional analysis role
Excellent written and verbal communication skills
Excellent organizational and time management skills
General understanding of application architecture and technology
Category Code: JN008
Charlotte , North Carolina Direct Hire Oct 17, 2024 Staff Accountant Senior Accounting Analyst
**This role requires candidates to possess an active CPA or be actively in the process of obtaining their CPA (at least 1-2 exams passed).
Summary: CRG is launching a search for a Senior Accounting Analyst with one of our largest clients! If you have a couple of busy seasons under your belt in public accounting and are looking to break into industry, this is the role for you! As part of this dynamic team with strong growth potential, you will manage reserve analysis, oversight of the balance sheet, and corporate reconciliations. You will also have the opportunity to help the team innovate processes and drive month-end close activities. We have seen strong growth within this team and are excited to help you start the next step of your career journey!
About Our Client: This global Fortune 500 company, with U.S. headquarters in North Carolina, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
Location: Charlotte, NC (SW)
Hours/Schedule:
Tuesday, Wednesday, Thursday on site
Monday and Friday remote
Company Benefits & Perks:
PTO: 4 weeks of Vacation/Sick Days + 12 Paid Holidays + 3 Paid Half Days
Affordable Dental, Vision, & Health Insurance, as well as Pet Insurance
FREE Life Insurance Policy and Short & Long-Term Disability
FREE Discount Program, Wellness Rewards, Lifestyle Health Coaching, & Employee Assistance Program
Tuition/Continuing Education Reimbursement
Pre-Tax Commuter Benefits
2 Gyms Onsite
Medical Clinic Onsite
401K: 50% potential company match on the $1 up to 6%
Responsibilities:
Perform analysis over specific balance sheet reserve accounts
Reconcile balance sheet, ensuring they are timely, clear, and accurate
Facilitate review of balance sheet reconciliations and hold monthly meetings with other accounting departments and sectors to support the oversight of the corporate balance sheet
Establish and maintain policies to ensure compliance with accounting standards and internal controls
Identify and implement process improvements
Prepare and post journal entries as part of monthly accounting close activities, collaborating with business partners to ensure successful close
Assist in annual audit, providing requested reports and schedules
Prepare ad-hoc reports as requested
Required Qualifications:
Bachelor’s degree in Accounting
CPA/CPA Candidate
2-3+ years of accounting/finance experience (public accounting and/or industry)
Solid understanding of IFRS and US GAAP
Preferred Qualifications:
Microsoft Power Platform / process automation experience
SAP & Hyperion/Essbase experience
2+ years Public Accounting experience
MS in Accounting
Experience with a billion-dollar company
Category Code: JN001
