Senior Product Designer - UX - Post Fulfillment Processes
Location: Local to Chicago or Quincy (preferably Chicago); Hybrid- onsite once a week on Wednesdays
Hours: EST hours
Duration: 1-year contract
Pay: $105.00/Hour

JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.

We are seeking a proven senior designer to join our Experience Design team. A successful candidate will influence product strategy, be a design leader within the team, drive collaboration, and lead UX strategy across their area. This is an opportunity to join a fast-paced team, think holistically about digital product design and change the current grocery landscape. 
The Experience Design team has an effective partnership with Product Management and Development teams. We collaborate with engineers, product owners, brand clients and executives throughout the product development lifecycle. The position requires a customer focus, a data-informed approach, and knowledge of current practices for mobile app and browser UX design. The ideal candidate will be comfortable with ambiguity, passionate about design, and able to perform at a high level with minimal direction. 
RESPONSIBILITIES

• Aligns business goals and user needs through design strategy and elegant, simple, and intuitive design solutions
• Strong advocate for the customer throughout the product lifecycle
• Collaborates, coordinates, and influences design colleagues to deliver a cohesive and consistent user experience across our digital platforms
• Brings a mobile-first mindset with stakeholders and cross functional teams
• Effectively presents the work to various audiences. Can clearly and passionately articulate rationale behind design decisions. Knows the appropriate level of detail to speak to for the audience (presenting to business stakeholders & executives vs. design teams & developers)
• Delivers service blueprints, flows, wireframes, high fidelity comps, and front-end annotations
• Delivers final designs adhering to brand standards, WCAG 2.0, and internal design system guidelines
• Works with scrum teams to ensure designs are implemented as intended
• Champions ongoing improvements by considering market analysis, customer feedback, usage analytics, stakeholder input, and design research findings 

QUALIFICATIONS

Top Must Haves:

• Information Architecture background; experience breaking down complex systems
• Excellent critical thinking and analytical skills
• Organized and multitasking skills
• Navigate complexities and being autonomous

Basic Qualifications:

• At least 5 years of experience as a user experience designer, interaction designer, information architect, service design, or similar role 
• Experience working with or conducting your own research, presenting results and acting on those results
• Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience
• Proficiency in design tools such as Figma, etc., and understanding of front-end development technologies

Preferred Qualifications:

• Navigates constraints and complexity with autonomy while maintaining composure, pushing back diplomatically, and applying the right UX methods and rigor accordingly
• Excellent critical thinking and analytical skills to unpack the problem space
• Rapidly explores potential solutions
• Finds effective ways to improve the way our products work AND look
• Effective at collaborating closely with cross-functional partners in design, research, product management and engineering
• Organized, driven and excited about designing the future of online grocery 
• Seeks data and effectively leverages research to uncover user needs, inform ideation, and validate design decisions
• Excels in working through all phases of design from research through ideation, wireframing, visual design and prototyping
• Is energized by problem-solving, overcoming complex challenges and loves to develop solutions for difficult problems. 
• Stays on top of emerging design trends, methods, and patterns 
• A proven track record of producing outstanding business results through design
• A strong portfolio that demonstrates systematic and creative design thinking as well as a deep understanding of UX/UI best practices 
• Ability to drive the design review cycle and close on design requirements independently 
• Anticipates technical considerations when designing 
• Experience with online ecommerce and transactional experiences
• Experience designing for native mobile apps 
• Experience working with design systems and adapting white label solutions for multiple brand applications