PM Business Analyst
Location: Charlotte, NC; onsite Tuesday-Thursday, WFH Monday and Friday
Assignment type: 6 month-contract to hire
FTE Salary Range: $110,000
Contract Pay Rate: $40-45/hr
Responsibilities:
- Partner with business stakeholders to gather, document, and analyze current and future state business processes related to Customer to Cash (e.g., customer master data, point-of-sale inputs, order management, billing, receivables, and subsidies).
- Translate business needs, including financial and accounting requirements, into clearly defined Epics, Features, and User Stories with measurable acceptance criteria in line with the SAFe Agile Framework.
- Analyze and validate system outputs (e.g., journal entries, reconciliations) against accounting expectations.
- Support financial master data mapping and its alignment with operational business processes.
- Collaborate with product teams to suggest and define relevant test cases reflecting real-world accounting scenarios.
- Lead and facilitate cross-functional discovery workshops to gather detailed business and system requirements.
- Assist in defining the Minimum Viable Product (MVP) and deliverable increments for the Customer to Cash domain.
- Ensure proposed solutions align with broader strategic and technical architecture, especially those transitioning from legacy systems to S/4HANA.
- Work closely with functional and technical leads to ensure feasibility, accuracy, and business relevance of solutions.
- Provide continuous support to product teams during the development lifecycle, including business validation and user acceptance testing (UAT).
- Identify risks, issues, and system interdependencies; escalate and coordinate resolution as needed.
- Support change management efforts and post-deployment feedback loops to drive continuous improvement.
- Serve as a communication bridge between Product Management and Agile Product Teams to ensure alignment and delivery.
Qualifications:
- Bachelor’s degree in Accounting, Finance, Business Information Systems, or related discipline.
- 5+ years of experience as a Business Analyst or Financial Analyst on enterprise ERP implementations, preferably SAP S/4HANA or SAP ECC.
- Strong understanding of core accounting principles (e.g., accruals, journal entries, financial reporting) and how they apply within an ERP system.
- Hands-on experience across the Customer to Cash cycle in SAP, including order management, billing, and receivables.
- Familiarity with integrated SAP modules such as FI, SD, and AR.
- Experience working within Agile Release Trains (ARTs) and applying SAFe methodologies in a delivery environment.
- Proficiency in writing Epics, Features, and User Stories using tools like Azure DevOps or JIRA.
- Exceptional analytical, communication, and facilitation skills; ability to work cross-functionally with business and IT stakeholders.
- Strong organizational skills and comfort working independently in a fast-paced, matrixed environment.
Preferred Qualifications:
- SAFe certifications (e.g., SAFe Agilist, SAFe Product Owner/Product Manager).
- Prior experience supporting large-scale SAP S/4HANA transformation programs.
- Exposure to industries such as food service, contract services, or hospitality is a plus.
- Previous experience in software development or IT project delivery environments.
Category Code: JN008, JN005