Logistics Specialist

*New graduates are encouraged to apply!*

 

One of CRG’s largest clients located in South Charlotte is hiring for a Logistics Specialist to join their team! This company has had immense growth and success, scaling it to the global level and making it one of the biggest container shipping operations in the world. Along with their immense business success, their team puts an emphasis on a positive working culture. They thrive by promoting innovation and accommodating employees’ needs. According to Comparably and Indeed, this company is in the Top 10% of companies based on their diversity and their eNPS (Employee Net Promoter Score). This position involves managing the operational processes of shipments and continuously communicating with clients and suppliers to ensure efficient delivery processes.

 

Opportunity: Contract to potential hire!

Location: Charlotte, NC (HYBRID)

Pay: $23.00/hour

 

Responsibilities:

• Serve as point of contact for escalations and deviations for Delivery and other business factors.
• Serve as point of escalation to resolve customer queries / issues.
• Ensure that all import and export requirements are adhered to, including meeting and exceeding customer requirements and expectations, safety, documentation, and regulatory requirement.
• Work closely and build a good relationship with all Delivery teams to ensure timely delivery of cargo and communication.
• Service as point of escalation for vendors.
• Ensure good working relationship with vendors and monitor vendor service, report trends to managers, and maintain working relationship liaisons.
• Identify and suggest opportunities for continuous improvements and cost reductions.
• Co-own KPI’s and other measurements within Delivery and initiate any necessary action plans for improvement.

 

Qualifications:

• Bachelor’s degree OR 2-4 years of experience in the transportation industry.
• Organization and time management skills.
• Ability to lead meetings and maintain excellent communication skills.
• Working knowledge of MS Office Suite and ability to quickly adapt to software (specifically MS Excel).
• Possess conflict resolution and negotiation skills while being a team-player and striving for results.

Category Code: JN022, JN014