San Antonio , Texas Contract Nov 6, 2024 Infrastructure/Network Manager Sr. IT Infrastructure Engineer
Working onsite - in San Antonio, TX 78251
Hours: This will be a Mon-Fri 7AM-4PM schedule with the potential for OT and/or weekend work if there is an urgent need. But most likely just the standard Mon-Fri schedule.
The primary purpose of this role is to support the enterprise network infrastructure in our corporate data centers which includes structured copper and fiber distribution systems, switch and router configurations, and support for server and appliance configurations.
Responsibilities Include:
Organizing and prioritizing work for junior engineers and technical staff.
Collaboration with senior IT engineers, architects, and developers to influence technical decisions and strategies that support Lowe’s business needs for integrated and sustainable enterprise class network environment through all phases of IT life cycles.
Building hardware and software configurations and preparing system components for installation to the infrastructure.
Duties/Skills Needed:
5 or more years’ experience in Incident; response, triage, repair, Mgmt. 4-6 years Vendor Mgmt. 4-6 years.
Must have 2+ years Rack, Stack and Fiber/Copper cabling experience in Data Centers.
Experience with Storage and structured cable systems.
Experience with medium to large deployment projects.
Upgrade/configuration of hardware and software skills.
Work with Jr. Analyst.
Experience with triage, instant management, return to service.
Experience with Server Infrastructure.
Experience with Intel Hardware/Servers Install.
Experience installing configuring servers - Dell, HP - Storage server experience.
Experience with Infrastructure Platforms (PC, Client/Server. Mainframe).
Cisco networking experience.
Strong documentation skills - SOP's, FAQ's, - Problem Reports and Resolutions.
ServiceNow is highly desired.
Category Code: JN008
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Winston-Salem , North Carolina Contract Nov 6, 2024 Network Engineer Sr. Network Engineer
2-3 month plus contract working onsite in Winston-Salem, NC at a large Data Center. This is all onsite M-F 8am-5pm – some overtime could be expected.
Qualifications:
Experience with Cisco iOS and Cisco Netgear, Cisco Nexus switches, routers, layer 3, Enterprise level, structure cabling, large migration project experience desired, switch upgrades, etc.
Thorough knowledge of Cisco ACI architecture.
Experience with data center technologies that include spine leaf, cisco ACI, Arista cloud vision.
Well versed with Nexus family switches to implement vpc and vdc.
Extensive experience in Cisco APIC Enterprise, Open Day Light and ONOS controllers and Automation tools.
Experience with capacity planning, Fiber Channel and mirroring, backup/archive and recovery solutions, high availability, storage consolidation/migration, performance and tuning.
The contractor will plan and support the network aspects of deployments and decoms, as well as break/fix.
Bachelor's Degree in Computer Science, CIS, or related field (or equivalent work experience in a related field).
5 years of experience in an IT support environment with technical experience in distributed technologies and systems development.
2 years of infrastructure engineering experience working across multiple domains, platforms, or specialty areas.
2 years of experience leading projects with or without direct reports.
Category Code: JN008
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Mooresville , North Carolina Contract Nov 6, 2024 Information Technology Printer/PC Technician - Break/fix
1-year renewable contract – right to hire for a PC/Printer repair technician.
Qualifications:
Candidates must be within commuting distance to Mooresville, NC.
Normal working hours M-F 8am-5pm.
Candidates need to have A+ or Dell or HP Certifications.
Must have 1-3 years PC and laptop repair, printer repair maintenance and configuration experience.
Ideal candidate will have experience building new PC's and repairing Lenovo laptops, repairing printers (HP, Lexmark), hand-held bar code scanning devices, scanners, etc.
Strong background in solid break/fix experience.
1-3 or more years of experience supporting and/or maintaining electronic devices, such as PC's, laptops, and printers - Lexmark preferred.
Must work well in a fast-paced team environment.
Work with minimal guidance/supervision.
Have excellent communication and customer relationship skills.
Preferred Job Requirements:
One of the following Certifications are needed:
A+ certification or Net+, or Microsoft, or Dell or Lenovo or HP or Lexmark Certifications -
AAS Degree or BS Degree in IT - Desired or recent IT training with Certs.
Local candidates only.
Candidates must be able to pass a 20-year criminal background check.
Category Code: JN008
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Mooresville , North Carolina Contract Nov 6, 2024 Information Technology Entry Level IT Technician
1-year renewable contract opportunity working onsite for our client in Mooresville, NC.
We are adding 3 Technicians to help build and configure new IT/Retail devices such as POS systems/Registers and Self-Checkout (SCO) systems. Candidates should have IT knowledge in hardware and software. Any IT certifications such as A+ or Net+ are desired but not required. These are entry level IT, hands on positions building electronic and IT devices.
It is a production environment rolling out the new devices to be shipped to the stores.
These Technicians in this position will be working in the Technical Service Department, which services and builds all the IT and electronic equipment utilized in the large retail stores – duties include dealing with mobile devices, printers, laptops, scanners, servers, etc.
Pay starts at $18/hr. This is hourly only, no paid time off.
The hours are M-F 8am-5pm unless they get into “crunch mode," the hours can start earlier such as 6am or 7am and turn into a 10 or more-hour day. Any hours over 40 in a work week is paid at OT rates, time and a half. This team works on Saturdays as needed.
These are 1-year contract opportunities that typically get extended since we always have additional projects coming up. It is a good way to get your foot in the door with a large, stable, and dynamic Corporation and can lead to being placed in different IT departments, such as with the help desk or desktop teams.
The environment is very diverse and fast paced; team players and self-starters are needed.
Candidates need to be able to follow directions, and company policies, be multi-task oriented and be willing to help in other areas as needed.
The Technical Service Dept. is also attached to the warehouse area where they ship all the IT equipment – many times helping clean, pack, wrap, label, and ship devices out are included in duties as well. These are immediate needs.
CRG Benefits
CRG offers discounted health/dental benefits after 90 days, 401k plan with matching – quarterly sign ups.
Category Code: JN008
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Charlotte , North Carolina Contract Nov 6, 2024 Information Technology General Labor/QA Warehouse Support Technician
1yr renewable contract working onsite in Mooresville, NC.
Hours: M-F 8am-5pm -could have overtime come in early such as 6 am and work to 6pm. Any hours over 40 in a work week are paid at time and a half. Pay is $18-20/hr.
We offer discounted health/dental Benefits and 401k with Matching after 90 days. This is hourly only -no paid time off. We pay biweekly and have direct deposit.
Provide support to the Techs doing the configuration and setup for Self-checkout and Point of Sale (SCO/POS) and mobile, hand-held devices, such as day scanners/ mini-printing devices which include: approximately 3 scanning steps, and then it is configured, if any errors occur in the process, the technician will have steps to resolve, troubleshoot, etc.
This position requires a lot of walking to and from the warehouse, project rooms, receiving areas, etc., A lot of standing and being on your feet. Need to be active and able to move at a fast pace. Moving Pallets with equipment on pallet jacks.
Experience working with MS-Office – MS-Excel – plug and play spread sheets is a must
Create Excel spreadsheet of errors for each project
Inventory and Incidents excel reporting
Service Now reporting to excel
QA will also help with accurate audit/inspection of all Projects in a service environment for IT.
Cycle counting of Parts and Models in warehouse, including completing excel spreadsheet
IT Equipment configuration and repair audits
UTC Warranty completion in Service Now
Additional Duties:
Working with warehouse associates to help with the shipping of the printers/mobile devices, label, update inventory system, help with sorting processing and packing/boxing to be shipped out
Candidates must be multi-task oriented, a self-starter, on time and reliable
*Candidates must be able to Pass a criminal background check – no felonies or misdemeanor convictions with theft or violence
Category Code: JN008
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Charlotte , North Carolina Contract Nov 6, 2024 Information Technology Functional Analyst
Location: Hybrid, Charlotte NC
Duration: 6-month contract w/ potential to convert.
Pay: $30+/hr
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
The Functional Analyst provides system analysis, configuration, development, QA, and support for Enterprise level in-unit and reporting applications.
QUALIFICATIONS
Bachelor’s degree required (Finance, Accounting, MIS)
2 years of experience in finance or functional analysis a plus.
Intermediate to Advanced Excel skills including, but not limited to: Pivot tables, more advanced formulas (IF, SUMIF, VLOOKUP, etc.)
Excellent organizational and time management skills, ability to multi-task
On time development of user stories, application requirements, and/or process flow diagrams
UI design and/or mockups, with detailed requirements
The ability to work independently and in a team environment.
Creative problem-solving skills.
Very detailed approach to tasks assigned.
Managing conflicting priorities and gaining consensus across multiple user groups
Committed and enthusiastic approach to supporting business customers and end users.
Excellent written and verbal communication skills
NICE TO HAVE
Experience with financial systems, forecasting, and budgeting.
Experience with a formal software development life cycle.
experience working in an Agile/Scrum environment.
Experience with Jira or a similar tool.
Experience with reporting tools (Power BI) and data analysis.
Experience with SAP and/or Hyperion.
Category Code: JN008
Charlotte , North Carolina Contract Nov 6, 2024 Information Technology Technology Integrations Hardware Support Technician
Location: Charlotte, North Carolina
Duration: 3 months, contract
Pay: $20+ per hour w2
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
The Hardware Support Technician is a role that combines the skillsets of hardware and service support technicians. The position is responsible for overseeing daily workloads, updating management progress, providing technical guidance and driving results
RESPONSIBILITIES
Position is responsible for performing the asset tracking for desktops and laptops.
Responsible for return/disposal of decommissioned PC equipment.
Responsible for performing acquisition / integration computer equipment exchange.
Responsible for processing orders for acquisition integration using an In-house web-based ordering system and third-party vendors.
Individual to provide quality and timely support to end users, employing a high degree of customer service and process efficiency.
Individuals will attempt to resolve endpoint integration / technical issues promptly and follow escalation process for unresolved issues.
Responsible for Shipment of both Outbound and Inbound Desktop/Laptop.
Responsible for equipment return for data loss management & disposal compliance.
Support project team and acquired users in post integration Hypercare support.
End user support when necessary.
QUALIFICATIONS
2+ years of technical experience with a concentration in personal computing lifecycle management.
2+ years supporting end users with computers and other end point devices.
2+ years of hardware experience with computer peripherals and printers.
Strong working knowledge of computer hardware, software and peripheral devices in a diverse enterprise environment
Microsoft Intune & Autopilot
Microsoft Azure
Microsoft O365
Windows and Mac Operating Systems
Crowdstrike / Zscaler
Adobe Software
In-depth troubleshooting of software and hardware issues
Remote assistance experience using LogMeIn. (Teams, RDP, etc.)
Excellent oral and written communication skills
Excellent customer service skills
Excellent analytical and troubleshooting skills
Team oriented with a positive, can-do attitude
NICE TO HAVE
Bachelor’s degree, or equivalent combination of education/experience
A+ Hardware Certification
Lenovo / HP Hardware Certification
Category Code: JN008
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Des Moines , Iowa Contract Nov 6, 2024 Customer Service Customer Service Representative
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing and distribution, with transportation management. They are seeking a Customer Service Representative to join their team!
Opportunity: Contract
Pay: $19/hour
Location: Des Moines, IA - 100% on site
Hours: Monday-Friday, 3:30pm - 12am
*Occasional overtime and Saturdays required*
Responsibilities:
Assist customers and business partners via telephone and email with questions and concerns
Handle customer complaints in a calm, professional manner
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps
Process changes or cancellations to delivery orders
Qualifications:
Experience with Microsoft Office programs
1-year related experience preferably within a call center environment
Strong customer service skills and the ability to resolve issues
Solid ability to multitask with exceptional organizational skills
Category Code: JN003
High Point , North Carolina Contract To Hire Nov 6, 2024 Customer Service Customer Service Representative
CRG has launched a search for a Customer Service Representative in the Triad area for a client of ours in the furniture industry. This role will be responsible for answering inbound phone calls, resolving any customer service issues and other duties as assigned. Come work for a company who offers lots of growth opportunities!
Opportunity: Contract to Hire
Schedule: Monday – Friday 7:45am-4:45pm
Location: High Point, NC
Compensation: $18/hr.
Responsibilities:
Receive inbound calls and answer customer inquiries.
Provide product information and knowledge to customers.
Process customer orders while monitoring payments, shipments, and generating bills of lading.
Prepare and arrange fabric swatches to be sent out.
Create purchase orders.
Prepare vendor invoices for payment.
Communicate with customers and sales representatives for product updates, order changes, and reporting.
Assist with social media postings on the company’s social media platforms.
Complete other tasks and projects as assigned by direct supervisor.
Qualifications:
2+ years of experience in customer service.
Proficiency in Microsoft Office applications.
Experience in the Furniture industry is highly preferred.
Excellent written and verbal communication skills.
Category Code: JN003
Tampa , Florida Contract Nov 6, 2024 Data Analyst - IT MDM Analyst
Location: Tampa, FL (onsite)
Compensation: $55.00
Hours: M-F, 8am-5pm
Responsibilities:
Support ERP migration efforts by mapping, organizing, and harmonizing data across diverse platforms.
Collaborate with business stakeholders to gather data requirements, understand existing data sources, and deliver actionable data solutions.
Conduct extensive data mapping to create a comprehensive enterprise view.
Ensure accurate reference data management and master data management to maintain data quality and consistency.
Define data structures and create hierarchies to support business objectives.
Develop and maintain data dictionaries and definitions, translating technical data into business terms.
Required Skills and Experience:
5+ years of experience as a Data Analyst in an enterprise data and analytics environment.
Proven experience in data mapping and aligning data across multiple systems.
Strong skills in reference data management or master data management (MDM).
Ability to integrate and map data into an enterprise-level view.
Preferred Skills and Experience:
Familiarity with ERP systems, particularly data migration to ERP.
Experience with SAP and working knowledge of customer and vendor master data.
Knowledge of hierarchical data structures.
Ability to define and document data definitions and translate data into business-focused language.
Category Code: JN008
Kent , Washington Contract Nov 6, 2024 Customer Service Customer Service Representative
Location: Kent, WA
Compensation: $18.00
Duration: Contract (26 weeks)
Hours: Flexible schedule (Monday-Saturday between 0500-1900, this will be an 8-hour shift, 5 days a week)
Key Responsibilities:
Assist customers and business partners via telephone and email, providing prompt and professional responses to inquiries.
Handle customer complaints with a calm and professional demeanor, ensuring resolution to maintain customer satisfaction.
Diagnose, assess, and resolve issues effectively, ensuring minimal disruption to service.
Monitor the progress of delivery routes, proactively addressing any delays or concerns.
Scan haul-away pods and verify stamps to ensure accurate tracking and accountability.
Process changes or cancellations to delivery orders efficiently, maintaining accurate records and communication.
Qualifications:
Proficiency in Microsoft Office programs, including MS Project, Word, Excel, and PowerPoint.
High school diploma or equivalent.
One year of related experience, preferably in a call center environment.
Strong customer service skills with a proven ability to satisfactorily resolve issues.
Excellent multitasking abilities and exceptional organizational skills.
Ability to thrive under pressure while delivering solutions that exceed customer expectations.
Category Code: JN008
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Charlotte , North Carolina Contract To Hire Nov 5, 2024 Engineering Performance Engineer
Location: Remote, working EST hours
Duration: 6-month, contract-to-hire
Pay: $50+ per hour
GC & US Citizens only!!
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
The Performance Engineer works as a member of the Performance Engineer team and is charged to understand the goals/objectives of the team and supports Enterprise Architecture and Shared Services Technology division. This Performance Engineer is responsible for Administrating and running load tests for Enterprise level Tier0 and Tier1 applications and working with AppDev team to support ongoing Releases and help with load testing for major upgrades.
RESPONSIBILITIES
Interact with product management, project management and development teams to develop a strong understanding of the project cycles and Performance management objectives.
Based on the Application flow, develop load testing scenarios and create scripts.
Analyze Application infrastructure during load testing.
Coordinate tests with App and Middleware teams.
Strong skill set using Load Runner, JMeter testing tools.
Ability to perform load, stress and endurance tests.
Experience using monitoring tools like Dynatrace, Splunk, Zabbix and Cloud watch metrics.
Perform deep dive analysis after the load test and make sure to pinpoint all the issues and coordinate with Application and Middleware teams.
Experience in Mobile testing would be great addition.
Complete Service Requests within defined SLAs
Set expectations with the customers and communicate progress or blockers
Actively participate in cross team collaborations and triage sessions
Collaborate with IT teams, project teams, and institutional leadership teams in root problem analysis, solution identification, implementation, and delivery activities
Collaborate with IT teams and internal and external customers to understand project requirements and recommend sustainable solutions that meet defined business needs
Communicate clearly to technical and non-technical users
Plan and execute activities assigned by the team/manager
Update tickets on a regular basis and keep leadership informed of work status/progress
Independently manage assigned tasks and project components to complete within established timelines
Identify and communicate potential business impacts when planning changes to production systems
Participate with management and technical teams to establish appropriate project timelines to deliver sustainable solutions within approved time and budget parameters.
QUALIFICATIONS
Bachelor’s degree in computer science, or combination of education and experience
At least 8 years of experience as Performance Engineer
Mobile testing.
Expertise in load runner, Jenkins tools
Experience with AWS
Experience with load runner Scripting
Experience in PowerShell
Experience with backups, restores and recovery models
Ability to multi-task and context-switch effectively between different activities and teams
NICE TO HAVE
Familiar with Windows and Linux operating systems
Category Code: JN008
Southfield , Missouri Contract Nov 5, 2024 Logistics CWR Specialist | Logistics
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth. They are looking for a Customer Service Representative to work with customers, business partners and drivers to make sure they are meeting commitments and providing excellent customer service.
Opportunity: Contract (26 weeks)
Compensation: $20-$22/hour
Schedule: Wednesday – Sunday 9:00am-5:30pm
Location: Southfield, MI
Responsibilities:
Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system.
Update account managers on problem loads and what actions have been taken, and update receivers and customers on status of loads.
Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition.
Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes.
Investigate product overages, shortages, damages, and complete appropriate documentation.
Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers.
Provide detailed directions and instructions to properly route drivers.
Qualifications:
1+ years of logistics experience with general knowledge of the transportation industry
High school diploma or equivalent
The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form
Experience writing routine reports and correspondence
CRG Benefits
CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!
Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
401K - CRG matches up to 4%!
Life and AD&D Insurance
Long-Term & Short-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
Category Code: JN044, JN002
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Florida Direct Hire Nov 5, 2024 Information Technology Vice President of Information Technology (VP of IT)
Location: Southeastern US
Summary:
Seeking an experienced and strategic Vice President of Information Technology to lead our IT team and drive innovation, efficiency, and adaptability across our organization. This executive will bring both visionary leadership and deep expertise in technology strategy to enable and advance our IT capabilities. The ideal candidate will have a strong background in IT leadership, change management, and a commitment to fostering a collaborative and adaptable workplace culture. The VP of IT will work closely with various stakeholders to assess, strategize, and implement technology solutions that align with our business objectives.
Key Responsibilities:
Leadership & Strategy: Lead the IT department with a focus on innovation and organizational efficiency, setting strategic direction and ensuring alignment with company goals. Observe current processes before implementing changes to understand team dynamics and systems fully.
Enabling Business IT Capabilities: Drive the organization's IT capabilities to support business growth, streamline operations, and enhance employee productivity. Focus on leveraging the best technologies and frameworks to optimize efficiency.
Change Management: Guide the organization through technology and process transformations. Foster an adaptable culture that embraces change, manages resistance, and builds consensus across departments.
Project Guidance & Oversight: Gain familiarity with ongoing projects and provide scope and direction. Act as a guiding force in ensuring these projects stay on track and meet organizational objectives.
Budgeting & Negotiation: Oversee IT budgets and work closely with vendors. Balance cost efficiency with performance, ensuring sustainable technology investments.
Stakeholder Collaboration: Work collaboratively with department heads, project leads, and the executive team to align IT strategies with business needs.
Decision Rights & Resource Allocation: Oversee allocation of IT decision rights, ensuring that resources and decision-making power are optimally distributed within the department to support efficient execution of IT projects.
Qualifications:
15-20 years of experience in executive leadership
Proven experience driving organizational change, particularly in environments where resistance to change must be managed thoughtfully.
Background in budget management and vendor negotiation, especially in software and system licensing.
Ability to balance high-level strategy with hands-off technical leadership, emphasizing team empowerment and strategic decision-making.
Exceptional communication skills, able to engage with technical and non-technical stakeholders effectively.
Category Code: JN008
Charlotte , North Carolina Contract To Hire Nov 5, 2024 Information Technology SAP S/4 HANA Solution Architect
Location: Remote (Preferably on-site in Charlotte, NC)
Duration: 6-Month Contract-to-Hire
FTE Salary Range: $160K base, 10% bonus
About the Company
Our client, a global leader in the food service industry with U.S. headquarters in Charlotte, NC, is renowned for its innovation, employee-centric culture, and commitment to diversity and inclusion. With nearly 30 years of successful operations in North America, the company has earned numerous accolades for its workplace culture, health & wellness initiatives, and business innovation. Our client fosters continuous growth opportunities and offers an exceptional benefits package, a flexible work environment, and a collaborative atmosphere. Over the past 7 years, CRG has placed over 220 employees within this dynamic organization.
Position Overview
We are seeking a SAP S/4 HANA Solution Architect to join a forward-thinking team at a leading global food service provider. This position offers flexibility, including the potential for remote work for the right candidate, with a preference for candidates located near Charlotte, NC. The ideal candidate will bring deep expertise in S/4 HANA and a proven track record of successful S/4 HANA implementations.
Key Responsibilities
Solution Design and Architecture: Collaborate with Solution Management teams (Business representatives, System Architects, Program Leaders, Product Managers) to design and architect solutions aligned with the company’s roadmap.
Fit/Gap Analysis: Evaluate existing solutions against future business needs to define Fit/Gap analysis, offering tailored solutions to bridge identified gaps.
Documentation and Presentations: Prepare and present key design decision documents, solution options, and position papers to address complex business requirements.
Quality Assurance: Produce high-quality technical, operational, and process flow documentation. Proactively identify potential issues and implement corrective measures or improvements.
SAP Collaboration: Work closely with SAP to address whitespace requirements and ensure seamless integration of SAP modules with other business systems.
Stakeholder Interaction: Engage with stakeholders, providing strategic direction on SAP S/4 HANA solutions and translating business requirements into actionable system designs.
Process Leadership: Lead and manage solution teams through end-to-end SAP S/4 HANA implementation projects, ensuring successful outcomes and alignment with business goals.
Qualifications
Education: Bachelor's degree (or equivalent experience).
Experience: 10+ years of experience in SAP S/4 HANA and SAP ECC implementations. Multiple S/4 HANA implementation projects required, with emphasis on S/4 HANA experience.
Technical Expertise: Deep understanding of SAP architecture and strong experience in configuring and setting up Proof of Concepts for complex requirements.
SAP Modules Expertise: Extensive experience in the following areas:
Sales & Distribution: Condition Contracts, Pricing, AATP, Third-Party Sales, Sales Contracts, Custom Developments
Procurement: Condition Contracts, Pricing, Third-Party Sales, Procurement & Goods Receipt, Item Master, Business Partner
Finance: MM-FI Integration, SD-FI Integration, COPA, Accounting (C2C and P2P), Revenue Recognition
Project Systems: Cost Element Usage, Billing, Revenue Recognition
Industry Knowledge: Experience with IS-Retail modules (POSDM/DTA) and complex billing scenarios is highly desirable.
Integration Expertise: Hands-on experience integrating SAP S/4HANA with third-party systems (inbound and outbound), as well as an understanding of common integration methods and principles.
Master Data: Strong understanding of master data management and enterprise setup structures within SAP.
Solution Design & Methodology: Familiarity with SAP Activate methodology or other Agile approaches. Ability to design and deliver end-to-end solutions across diverse business processes.
Team Leadership & Collaboration: Proven ability to lead and work effectively with cross-functional teams, offering clear guidance on solution design and implementation.
Communication Skills: Exceptional verbal and written communication skills, with the ability to present complex technical concepts to diverse audiences.
Experience with Conference Room Pilots (CRPs): Leading and facilitating CRPs to validate solution designs.
Desired Skills and Experience
Experience with S/4HANA Greenfield implementations.
Deep knowledge of SAP table structures and their relationship to business processes.
Ability to work independently and manage multiple priorities in a fast-paced, deadline-driven environment.
Category Code: JN008
Charlotte , North Carolina Contract Nov 5, 2024 Purchasing/Procurement Purchasing Specialist
Our Transportation and Logistics client, with an annual revenue of nearly $80 million, has generated consistent growth through expansion, acquisition, and innovation. It currently has over 500 locations and is the largest intermodal equipment provider in the industry. Since 2014, CRG has placed over 200 employees within this organization, which is consistently rated high among its employees for having an excellent benefits package, collaborative work culture, and passion for giving back to the community.
Opportunity: Ongoing Contract
Location: Charlotte, NC
Schedule: Monday – Friday (HYBRID)
* In office 1 day/week & as needed for meetings
Compensation: $23/hour
Responsibilities:
Manages the company’s day-to-day purchasing administration activities.
Prepares and processes requisitions and purchase orders for supplies and equipment.
Research and resolves purchasing issues and problems with incorrect orders, invoices, shipments, and reporting.
Develops relationships with suppliers to resolve delivery and quality concerns and obtain documents.
Assists in developing a more effective invoicing and collection process
Compiles, maintains, and files all physical and computerized reports, records, and other documents required.
Establishes and documents procedures related to inventory, maintenance and purchasing.
Determines quantity and timing of deliveries.
Monitors and forecasts upcoming levels of demand.
Tracks and reports key functional metrics to reduce expenses and improve effectiveness.
Assists in the preparation of all RFQ documents, including notice and instructions to bidders, specifications, and forms of proposal.
On boards new suppliers, item maintenance, works on procurement initiatives/projects.
Prepares and maintains vendor databases and bidder lists.
Participates in quarterly inventory counts for the company collecting counts and working through on-going issues which may involve extended hours if needed.
Updates the chassis tracker weekly to sustain a clear vision and scope of purchases being made.
Works cross functionally to support other departments including M&R, Accounting, AP, Legal, Tax and Controls.
Training/ assisting associates in the field tied to procurement.
Reviewing vendor statements/reconciling issues.
Maintains supplier calls, invoices, orders, and collection of supplier data (COI, W9, banking information)
Qualifications:
Bachelor’s Degree in Accounting, Logistics or Business Administration
1+ years of purchasing or procurement experience preferred
Experience with inventory maintenance in an ERP system, preferably Microsoft Dynamics Great Plains, Oracle a plus
Strong knowledge and understanding of purchasing procedures
Microsoft Office skills – ability to develop Excel spreadsheets and Word documents
CRG Benefits
CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!
Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
401K - CRG matches up to 4%!
Life and AD&D Insurance
Long-Term & Short-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
Category Code: JN016, JN002
Clayton , North Carolina Direct Hire Nov 4, 2024 Human resources Human Resources Director
Our global manufacturing client, based in North Carolina, is revolutionizing the furniture industry by creating innovative pieces tailored to modern office spaces. Specializing in furniture designed to enhance productivity and collaboration, they aim to elevate work environments with their unique chairs, tables, stools, and more. With an impressive annual revenue exceeding $15 million, the company is poised for continued growth and success.
Opportunity: Direct Hire
Location: Clayton, NC
Schedule: Monday – Friday (flexible hours, 1 day remote)
Compensation: $150,000 + bonus
Responsibilities:
Develops and communicates workplace policies and programs including but not limited to compensation, benefits, performance appraisals, equal employment opportunities, compliance, and employee relations.
Develop strategies that align with the company’s overall business objectives.
Partner with multiple Human Resources departments to ensure cross pollination and collaboration when it comes to new ventures or shared policies.
Support the maintenance and compliance of human resources information systems and payroll systems.
Plans and directs staffing and organization activities including recruitment and screening of candidates, interviewing and testing, reference and background checks, managing recruiters as necessary, as well as the job offer process. Includes responsibility of prudent management of recruiting costs, internal posting system and updating of organizational charts and distribution lists.
Maintain list of open roles and positions with clear understanding of tie back to budget and timing.
Consult legal counsel to ensure that policies and practices comply with federal, state and local law.
Be a lead ambassador of our culture and shared values.
Manage design and delivery of training programs, specifically regarding our manufacturing team members.
Analyze and develop compensation strategies which include the support of annual increase process, salary ranges and promotions.
Serve as a member of the senior leadership team and provide thought leadership and guidance to your colleagues as it pertains to all things Human Resources related.
Qualifications:
Bachelor's Degree in Human Resources or equivalent
5-7 years related experience or equivalent combination of education and experience
PHR, SHRM or equivalent certification preferred
Knowledge of local, state, and federal employment laws
Experience developing and communicating human resources policies and programs for a multi-state organization.
Benefits design experience.
Category Code: JN007
Charlotte , North Carolina Direct Hire Nov 4, 2024 Staff Accountant Credit Analyst
About the Job: CRG is seeking an experienced and motivated Credit Analyst for one of our Charlotte-based clients. In this role, you will manage customer credit lines, handle collections, and drive resolutions in a timely manner for a portfolio of national accounts. You will be a great fit for the role if you have a strong background in managing high-value accounts, resolving disputes, and maintaining strong relationships across various teams.
About the Company: This leading provider in the petroleum industry, serving a range of clients in commercial, industrial, and retail sectors, is known for its innovation and commitment to quality, offering advanced technical services and end-to-end solutions to support energy infrastructure. This organization values and listens to their people, and joining this team means working in a dynamic, growth-focused environment where employees contribute to sustainable energy solutions across the industry.
Opportunity: Direct Hire
Location: Charlotte, NC - University Area
Salary: $60,000 - $70,000
Schedule:
Monday to Friday, 8 AM - 5 PM
Hybrid (first 90 days onsite)
Responsibilities
Manage a portfolio of national accounts to ensure compliance with approved credit lines and recommend adjustments as needed.
Submit invoices through customer-specific portals to facilitate timely payments.
Research and resolve billing disputes, escalating issues to relevant departments for prompt resolution.
Proactively reach out to customers on overdue accounts, determine reasons for non-payment, and decide on credit hold actions when necessary.
Update senior management on significant aged receivables and overdue accounts.
Collaborate with internal and external teams to address billing and payment discrepancies.
Monitor collection strategies to reduce Days Sales Outstanding (DSO) and escalate overdue accounts to senior management.
Respond promptly and accurately to customer inquiries, billing errors, documentation issues, and payment applications.
Prepare account reconciliations and identify disputed items within the assigned portfolio.
Develop and maintain business relationships with customers, sales teams, and management.
Conduct monthly meetings with sales personnel, branch managers, and senior management to support dispute resolution.
Maintain effective communication with senior management and team members to meet business goals.
Perform other related functions and special projects as assigned.
Qualifications
Bachelor’s degree in Finance, Accounting, or a related field preferred; equivalent work experience also considered
5+ years of credit/collections experience required; petroleum or manufacturing industry preferred
Proficient in Microsoft Office required; SAP experience highly preferred
Excellent interpersonal and communication skills
Strong organizational and multitasking skills
Category Code: JN001
Remote Direct Hire Nov 4, 2024 Marketing PPC Marketing Account Lead
A CRG client who operates nationally on a remote basis has launched a search for a PPC Account Lead to join their team! Our client, who positions themselves in a unique sector of the marketing agency industry, offers outstanding work/life balance, a fully remote schedule, and opportunities for learning and advancement within the organization. Supporting brands primarily within the active/healthy lifestyle category, this team prides themselves on innovation, continuous learning, and providing top levels of client service and results delivery.
This role, which centers around PPC advertising services and performance, will allow the selected candidate to serve a smaller book of business so that they can focus on delivering the best results possible for their clients! Consider applying if you are passionate, creative, and motivated by driving results!
Location: REMOTE
Salary: $65,000 - $85,000
Schedule: Monday-Friday *flexible working hours*
Benefits:
PTO: 3 weeks with flexible structure
11 holidays + 2 additional "floating days"
Competitive costs for Health Benefits
Company covered costs for your home office
Annual Company Summit 1 week every year!
Responsibilities:
Provide premier service to client accounts, supporting needs within PPC related services.
Leverage strong marketing knowledge and skillset to deliver client results.
Build upon client relationships through professional communication, reporting, etc.
Stay up to date on market trends and innovation to utilize new skills and continuous process improvements.
Use analytical reporting tools to ensure campaign efforts are yielding/exceeding client needs.
Qualifications:
2-3 years of related PPC experience in an agency environment
Demonstrated knowledge and hands on experience with search platform and/or social media PPC skills
Experience with Google Ads, Facebook Ads, and their analytics
Experienced managing client budgets of $200k+ on a monthly basis.
Capable of managing multiple clients at one time, including the communication and reporting for each account.
Shopify exposure preferred
Category Code: JN009
Remote Direct Hire Nov 4, 2024 Sales Sales Manager
Our client, a chemical distribution company that is headquartered in Germany, is seeking a Sales Manager to join their team and build upon the US sales expansion. In this role you will be responsible for leading and driving sales growth by developing strategic plans, managing key client relationships, and identifying new business opportunities.
Compensation: $140,000 - $160,000 + bonus
Location: REMOTE - preferably based in NC, GA, or MA
Benefits:
PTO: 20 days + flexible federal holidays
401k: 5% employer contribution & matching funds
Health Insurance options
And more!
Responsibilities:
Develop, monitor and achieve sales pipeline, including close co-operation with the company’s suppliers
Provide technical and commercial support to customers through customer visits
Close sales opportunities effectively and efficiently
Identify new customer opportunities and product applications
Build company brand awareness through industry networks, media and trade events
Conduct reporting on competitor information and pricing
Support the growth of the company’s suppliers through promotion, reporting and accurate and timely sales forecast
Qualifications:
5+ years of sales experience
Degree in Chemical Engineering preferred
Must be willing to travel regularly for customer customers
Strong knowledge of North American monomers market and proven sales experience of related raw materials and associated end applications
Outstanding communication skills and the clear ability to negotiate effectively and to make decisions in line with limits of authority
Motivated, commercially minded, with a drive to deliver on an individual level and as part of a team
Category Code: JN004, JN011
Remote Direct Hire Nov 4, 2024 Information Technology Pre- Sales Engineer / IT Architect
Location: Remote (EST)
Pay: $85k+ & Commission
Job Description:
As a Pre-Sales IT Architect, you will be responsible for designing and implementing comprehensive IT solutions for our clients. You will work closely with clients to understand their business requirements and translate them into effective technical solutions. Your role will involve collaborating with various teams to ensure the successful delivery of projects.
Responsibilities:
Collaborate with clients to gather and analyze business requirements.
Design scalable, secure, and efficient IT solutions that align with clients’ needs.
Develop detailed architectural blueprints and documentation.
Lead the implementation of solutions, ensuring they meet performance and security standards.
Provide technical guidance and support to project teams throughout the project lifecycle.
Stay updated with the latest industry trends and technologies to continuously improve our service offerings.
Qualifications:
Bachelor’s degree in information technology, Computer Science, or a related field.
Minimum of 8 years of experience in a technology-based role (e.g., network administrator, software developer, systems administrator).
Proven experience as a Solutions Architect or in a similar role within an MSP environment.
Strong knowledge of cloud services (e.g., AWS, Azure), operating systems, and databases.
Excellent communication and interpersonal skills to effectively collaborate with clients, colleagues, and vendors.
Strong organizational and leadership abilities.
Preferred Skills:
Industry certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Solutions Architect Expert) are highly desirable.
Category Code: JN008
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Quincy , Massachusetts Contract Nov 4, 2024 Information Technology IT Analyst III
Location: Remote EST
Duration: 4+ months, Contract
Pay: $65+ per hour
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
The ITOM Analyst III is responsible for the implementation and support of the ServiceNow ITOM solution specializing in event management, health log analytics and AIOPs. This analyst will develop integrations between ServiceNow and third-party solution in support to the configuration and implementation of ITOM event management and aiops across the enterprise. This analyst will configure event and alert management rules and remediation workflows as well as correlate alerts from various monitoring tools. This analyst will reduce incident volume using event management rules and restore services quickly applying aiops automation. This analyst will support operations teams in the reduction of alert noise across a single pane of glass view of enterprise operations. This analyst will develop and configure ServiceNow Health Log Analytics (HLA) and predictive aiops to proactively alert operations of potential impacts to operational performance and improve service availability.
RESPONSIBILITIES
Develop and deploy ServiceNow AIOPS to enhance infrastructure monitoring, incident prediction, and automated resolution capabilities
Development of ServiceNow ITOM solution (event management, aiops, hla) to reduce operational noise and outages and increasing service availability
Collaborate with engineers and operations to ensure the overall success of the ITOM implementation
Monitor data flow between ServiceNow ITOM and systems to ensure seamless dataflow and operational visibility
Assist in creating documentation of integration processes, solutions, and design decisions for future reference and use by other engineers
Resolve integration issues, ensuring high availability, performance, and security of the integration across the ITSM/ITOM platform
Contribute to improving integration processes, practices, and standards, fostering a culture of continuous improvement within the team
Stay informed about industry trends, emerging technologies, and best practices in system integration, using this knowledge to enhance your skills and contribute to the team's success
QUALIFICATIONS
Bachelor’s Degree in Computer Science or Technical field
Equivalent trainings/certifications/experience equivalency will be considered
3 or more years of equivalent experience in relevant job or field of technology
Experience with orchestration and automation platform (ServiceNow orchestration and AIOPS, Ansible)
Experience with monitoring tools (Datadog, Dynatrace, Solarwinds, Elk)
Experience with ServiceNow Discovery and Cloud provisioning
Experience with ServiceNow development and architecture including data structure, CMDB, creating workflows, process automation, scripting, and Flow designer
Problem-solving skills, with a focus on learning to deliver high-quality, reliable, and efficient solutions
Strong leadership skills, excellent written and verbal communication skills
Ability to work independently
Preferred Qualifications:
Post graduate degree, advanced training and or certifications in relevant field/s of study
3 or more years of experience in Agile teams and Product/Platform based operating model
Strong experience with an AIOPS platform (ServiceNow)\ServiceNow Integration Hub Fundamentals Certification
ServiceNow Flow Designer Fundamentals Certification
ITIL Certification Foundations v.4
Up-to-date knowledge of latest IT developments
Experience in retail or grocery preferred
Category Code: JN008
Conover , North Carolina Direct Hire Nov 1, 2024 Human resources HR Generalist
Summary: Our client, a leading retailer of premium home furnishings, is seeking a highly skilled, detail-oriented, and organized Human Resources Manager to join their team at our upholstery manufacturing facility. In this pivotal role, the HR Manager will serve as a strategic business partner, driving organizational effectiveness and supporting the company's financial and strategic objectives by managing human resources efficiently.
Location: Conover, NC
Compensation: $60,000 to 70,000
Schedule: Monday to Friday (8-5)
Responsibilities:
Associate & Management Support: Responds to assistance requests and advises on leave, benefits, and policies.
Compliance & Updates: Stays current on employment and payroll laws, ensuring compliance.
Employee Relations: Develops practices to foster positive relationships and manages sensitive matters with confidentiality.
Judgment & Reporting: Uses discretion in issue handling and escalates matters to HR Manager as needed.
HR Operations Support: Completes wage verifications, enrolls new hires in benefits, processes benefit changes, and maintains attendance.
Record-Keeping: Updates associate records and directories, tracks training, and manages electronic files.
Event & Communication Management: Organizes associate events, updates employee communication boards, and ensures timely communication.
HR Administration: Assists with Workers' Compensation, handles terminations, and supports Employee Relations with the HR Manager.
Other Duties: Completes additional tasks as directed by the Manager.
Qualifications:
3+ years of HR experience in manufacturing
Proficient in MS Office (Outlook, Excel, Word), PowerPoint, and Adobe PDF
Skilled in managing tasks with urgency and adapting to critical deadlines
Capable of handling confidential information per regulations
Experience with documentation, reporting, meeting leadership, and presentations
Category Code: JN007
High Point , North Carolina Contract To Hire Nov 1, 2024 Account Manager Accounting Clerk
About the Job: Our client, a well-known manufacturer in the Triad, is searching for an Accounting Clerk for their close-knit team. This role is responsible for maintaining accounts payable and receivable while entering journal entries and completing reconciliations.
About the Company: This client is a furniture manufacturer, partnering with world-renowned designers to bring updated classics to various spaces, both commercial and residential. As part of a team with locations across the world, this team in the Triad is growing! They are known for fostering a great environment, with opportunities for professional growth and development.
Opportunity: Contract-to-Hire
Pay: $22/hr - $24/hr
Location: High Point, NC (100% Onsite)
Responsibilities:
Accounts Payable (AP): Process vendor invoices and employee expenses, verify charges, enter payables, and manage payments. Handle intercompany invoices for shipments.
Accounts Receivable (AR): Verify sales orders, apply payments, generate and distribute invoices, and process credit card transactions. Reconcile bank transactions and update payment records.
Monthly Closing: Notify teams of deadlines, prepare management fees and rent invoices, reconcile accounts, generate sales analysis and commission reports, and classify charges. Manage intercompany allocations, fixed assets, and prepaid costs.
Tax Preparation: Verify W9s, compile annual payment reports, and generate 1099s by deadline.
Administrative: Manage phone calls, visitor reception, mail distribution, office supply orders, and alarm security.
Qualifications:
2+ years of accounting experience (AP, AR, journal entries, and reconciliations)
Associate’s degree in Accounting
Intermediate Excel skills (e.g., pivot tables, VLOOKUP)
Familiarity with ERP systems or other accounting software
Critical thinking skills and collaborative spirit
CRG is offering a $200 referral bonus for any candidate you help us place in this role! Please send resumes to amartyn@getcrg.com for immediate consideration.
Category Code: JN001
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Quincy , Massachusetts Contract Oct 31, 2024 Information Technology Financial Analyst
Location: Quincy, Massachusetts
Duration: 1 year, Contract
Pay: $40+/hour
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
RESPONSIBILITIES
Lead financial analysis projects, identifying base case solutions and managing RFPs.
Track and report savings tied to supplier contracts and financial engagements.
Work independently to manage and analyze financial data without constant supervision.
Leverage existing supplier contracts, reviewing financials, and identifying cost-saving opportunities.
Collaborate with cross-functional teams while maintaining an independent approach to tasks.
QUALIFICATIONS
3-5 years of experience as a Business or Financial Analyst
Strong Excel and Power BI skills
Understanding of Accounting/Finance principles
Category Code: JN008
New York , New York Contract Oct 30, 2024 Network Engineer Route & Switch Engineering Support
Location: New York, NY (On-Site 100% in Midtown)
Duration: 6-month contract w/ potential to extend up to 18 months
Pay: $70-80/hour W2
Job Description: The selected candidate will provide expert Route & Switch Engineering support to our client’s team, focusing on the successful deployment and optimization of Software-Defined Access (SDA) and SDWAN within their facilities. This role involves integrating wireless technologies and Identity Services Engine (ISE) to ensure seamless network management. The candidate will collaborate closely with subject matter experts, Sr. Architects, engineers, and senior leadership to deliver high-quality support, leveraging SDA/SDWAN as a central management platform for network automation.
This is a critical role in a large, complex environment, where planning, deploying, and optimizing solutions is key. The position will require both proactive and reactive support, providing advisory services while ensuring the continued success of Route & Switch technologies.
Responsibilities:
Provide Route & Switch engineering support to ensure the optimized deployment of SDA and SDWAN technologies.
Integrate wireless technologies and ISE to offer comprehensive network solutions.
Plan, deploy, and implement SDA/SDWAN as a central management platform for network automation.
Collaborate with subject matter experts, engineers, and leadership to deliver secure, reliable, and innovative networking solutions.
Troubleshoot and support day-to-day network operations, handling moves, adds, changes, and resolving complex issues.
Ensure operational excellence by aligning network infrastructure with the organization’s needs.
Act as a technical advisor to network teams, sharing operational values and leading network optimization efforts.
Engage in enterprise network planning, design, and implementation.
Key Skills & Qualifications:
Proficiency in Routing & Switching, LAN Switching, and Layer 2 troubleshooting.
Expertise in Layer 3 routing protocols such as BGP, OSPF, and EIGRP within enterprise environments.
Strong knowledge of SDA, SDWAN, and network management platforms.
Solid understanding of Wireless LAN controllers and RF Design/WLAN implementation.
Certifications in networking technologies (e.g., CCIE) are highly desirable.
Experience in network planning, design, and implementation is a plus.
Strong technical leadership, problem-solving skills, and the ability to collaborate with leadership teams.
Preferred Experience:
Experience with Secure Access (ISE), Infrastructure Management, and Automation and Security solutions is a plus.
Category Code: JN008
Charlotte , North Carolina Contract To Hire Oct 30, 2024 Engineering
APM Engineer
Location: Remote
Duration: 6 months, contract-to-hire
Pay: $50+/hr
Job Description
Join a global Fortune 500 food service provider with a strong commitment to diversity, innovation, and employee satisfaction. As part of the Application Performance team, you will support Tier 0 and Tier 1 applications using monitoring tools like Dynatrace, Zabbix, CloudWatch, and Splunk. Collaborate closely with application and middleware teams to enhance performance monitoring, focusing on health checks, logs, and alerts.
Responsibilities
Collaborate with application teams to establish thresholds and alerts.
Install and maintain monitoring tools (Zabbix, Dynatrace, Foglight).
Oversee daily operations, including release management and log analysis.
Configure trend analysis and tune system alerts.
Develop Splunk dashboards and custom monitoring solutions.
Support incident calls and troubleshoot performance issues.
Monitor AWS resources and assist with Kubernetes using Dynatrace.
Upgrade monitoring tools and apply necessary security patches.
Utilize Azure DevOps for managing PBIs and share insights in team meetings.
Complete service requests and communicate progress to stakeholders.
Engage in cross-team collaborations and root cause analysis.
Manage tasks effectively and automate manual processes.
Qualifications
Bachelor’s degree in Computer Science or equivalent experience.
8+ years as a Performance Monitoring Engineer.
Expertise in Zabbix, Dynatrace, Splunk, and Foglight.
Experience with AWS CloudWatch and AWS tools.
Proficient in Shell Scripting and PowerShell.
Familiarity with backup, restore, and recovery models.
Strong multitasking and context-switching abilities.
Category Code: JN008
Charlotte , North Carolina Contract To Hire Oct 30, 2024 Project Coordinator Road Service Coordinator | Remote
About the Job: CRG is looking for a Road Service Coordinator for one of our logistics in the Charlotte area! In this role, you will be responsible for overseeing and coordinating road service support for customers, managing high-volume communication through phone, email, and chat to address service requests efficiently. Your key duties will include diagnosing issues, identifying eligibility for service, and dispatching vendors to meet customer needs promptly.
About the Company: Our Transportation and Logistics client, with an annual revenue of nearly $80 million, has generated consistent growth through expansion, acquisition, and innovation. It currently has over 500 locations and is the largest intermodal equipment provider in the industry. Since 2014, CRG has placed over 180 employees within this organization, which is consistently rated high among its employees for having an excellent benefits package, collaborative work culture, and passion for giving back to the community.
Opportunity: Contract-to-Hire
Pay: $21-23/hr
Location: Charlotte, NC – REMOTE after first week
Schedule: Monday – Friday 2PM-10PM
Training:
Onsite in Southwest Charlotte for 1st week, fully remote after that
First 4 weeks of training are 9am-5pm
Responsibilities:
Manage a high-volume email and call queues for road service team requests, ensuring timely responses via phone, email, and/or chat
Assess and diagnose chassis failures through questioning
Identify units in need of service, verifying the last gate-out time, location, and road service eligibility
Determine nature of the failure and decide emergency or service status
Maintain a log of all road service events, tracking from implementation to closeout
Schedule and dispatch vendors to perform Road Service as requested by customers
Assist in managing the road service program with vendors and suppliers
Actively communicate and follow up throughout the service event from start to completion
Listen to customers’ concerns, issues, and questions, providing effective solutions
Monitor road service email and phone requests after hours on assigned days
Perform other duties as assigned by the manager
Qualifications:
Microsoft Office proficiency (Outlook, Word, Excel, and PowerPoint)
Call center and/or dispatch experience
Good listening skills, problem-solving orientation, and sense-of-urgency
Strong communication skills, both written and verbal
CRG Benefits
CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!
Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
401K - CRG matches up to 4%!
Life and AD&D Insurance
Long-Term & Short-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
This client offers 10 Paid Holidays while on contract!
Category Code: JN044, JN003
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Davidson , North Carolina Direct Hire Oct 30, 2024 Sales Sales Manager
About the Job: A CRG client within business advisory and financial services is seeking a Sales Manager to lead their sales and marketing teams. This role involves managing sales team members, overseeing marketing strategy, and driving new business development through networking and referral activities. The Sales Manager will be part of the leadership team, directly contributing to the company’s growth and success by guiding the sales strategy and maintaining the budget.
About the Company: This client is a business advisory firm specializing in business succession planning and practical tax solutions for privately held and family businesses, working in sectors like manufacturing, distribution, and professional services. With a focus on training and mentorship, truly partnering with all stakeholders, and giving back, this company has been growing rapidly and is excited to continue that growth!
Salary: $125,000 plus profit-sharing program with quarterly payouts dependent on company growth
Location: Davidson, NC
Schedule:
Onsite, with some external meetings
Will include some travel across the Southeast US, with occasional overnight travel for networking events and shows
Benefits (starting on DAY 1)
Health, Dental, and Vision insurance
Healthcare reimbursement accounts (HSAs or FSAs)
Disability and Life insurance
401(k) with 100% company match up to 5% of employee contributions
3 weeks of PTO/sick days
13 holidays
Responsibilities:
Lead and manage sales and marketing teams
Develop, implement, and enforce a scalable sales process
Set performance targets and facilitate individual team member development
Conduct weekly one-on-one meetings with sales team members to track progress
Coach and support the team in prospecting and sales performance improvement
Plan and facilitate weekly sales team meetings
Recruit, onboard, and train new team members
Lead marketing strategies and budgets, ensuring online presence and content marketing success
Build and maintain key relationships with partner referral sources
Attend networking and trade show events to develop business opportunities
Qualifications
Bachelor’s degree in Marketing, Business, or a related field
5+ years of sales and marketing experience, with proven success in driving revenue growth
Strong leadership and team development skills
Proficiency in CRM software and sales/marketing tools
Strong communication and interpersonal abilities
Experience in strategic planning and tactical execution
Preferred: Experience in financial and accounting services
Category Code: JN011, JN037
Lawrence , Kansas Direct Hire Oct 30, 2024 Recruiter Recruiter
About the Role: CRG is partnering with a large manufacturing company to find a Recruiter for their team in Lawrence, KS. In this role, you will work alongside the team at their large facility and the corporate team to recruit for manufacturing positions as well as more management and corporate level roles. If you are an experienced high-volume recruiter with strong ability to build relationships as well as excellent communication skills and follow-through, you will be a great fit for the role!
About the Company: This well-established manufacturing and distribution company has been a leader in innovation, design quality, and sustainability for over 70 years, with all products proudly made in the USA. The team fosters a family-oriented, supportive culture that prioritizes employee growth and development, while maintaining a strong commitment to work-life balance.
Opportunity: Direct Hire
Location: Lawrence, KS (Onsite)
Schedule: Monday-Friday, may include nights and weekends as necessary
Salary: $53,000 – $70,000
Benefits:
Health, Dental, & Vision Insurance Options, plus HSA & FSA
Life and AD&D Insurance provided
Additional Options for Life, AD&D, Hospital Indemnity, Critical Illness Insurance, Short-Term and Long-Term Disability
Virtual Visits and Wellness Program
Employee Assistance Program (EAP)
401(k) Retirement Plan + Company Match
Tuition Reimbursement
Gym Membership plans, Discount Program, Team Member Loan Program, Charitable Contribution Match, and more!
Responsibilities:
Manage full recruitment cycle for high volume of requisitions, from sourcing candidates to conducting interviews, ensuring timely completion of all recruitment activities.
Use and maintain the Applicant Tracking System (ATS) and Human Resources Information System (HRIS), ensuring accuracy and compliance in all recruiting steps.
Develop and execute strategic recruiting plans for various roles, including manufacturing, skilled labor, and corporate positions.
Coordinate new hire orientation and work with the onboarding team to ensure a smooth transition for new employees.
Collaborate with staffing partners, managing vendor relationships and performance, ensuring appropriate staffing levels, and tracking conversions to direct hire roles.
Track and report recruitment metrics, identifying opportunities to streamline processes and improve efficiency.
Participate in recruitment events such as job fairs and open houses, representing the company and promoting career opportunities.
Maintain accurate documentation, including job descriptions, interview questions, and training materials for hiring managers.
Balance multiple open positions and adjust priorities based on changing business needs.
Assist with streamlining processes, seeking to create the most efficient and effective procedures.
Qualifications:
2+ years of high-volume recruiting experience, preferably in manufacturing/distribution environment
Associate’s or Bachelor’s Degree in Business or Human Resources, or equivalent work experience
Experience working with ATS and HRIS systems (ADP and/or SuccessFactors strongly preferred)
Bilingual in Spanish strongly preferred
Ability to travel nationwide with extended overnight travel as needed (up to 20%)
Category Code: JN007
