Charlotte , North Carolina Contract Oct 17, 2024 Customer Service Customer Service Representative
Summary: Our client is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will play a vital role in delivering exceptional service to customers and business partners. You will work closely with the local office to schedule services and communicate effectively with offshore teams via Microsoft Teams. Your proactive approach will help ensure smooth daily operations, including route monitoring and issue resolution with contractors.
Opportunity: 13-week contract
Location: Fort Myers, Florida
Schedule: Tuesday-Saturday 11am-7pm
Compensation: $17.50-18.50/hr.
Responsibilities:
Assist customers and business partners via telephone and email.
Handle customer complaints calmly and professionally.
Diagnose, assess, and resolve problems or issues efficiently.
Monitor the progress of delivery routes to ensure timely service.
Scan haul-away pods and verify stamps for accuracy.
Process changes or cancellations to delivery orders as needed.
Qualifications:
Proficiency in Microsoft Office programs (MS Project, Word, Excel, PowerPoint).
High school diploma or equivalent.
1+ years of related experience, preferably in a call center environment.
Strong customer service skills with a proven ability to resolve issues.
Excellent multitasking and organizational skills.
Ability to thrive under pressure while delivering solutions that exceed customer.
Category Code: JN003
Charlotte , North Carolina Contract Oct 17, 2024 Payroll HRIS Analyst
Opportunity: 6-month contract with potential to extend or convert permanently
Pay: $34+/hour
Location Charlotte, NC (Airport area)
Schedule: Hybrid - 2 days remote!
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
Responsibilities:
Apply the payroll business rules to the time and attendance solution
Ensure that the system meets the required functionality set forth by the business
Develop test scenarios/scripts to test functionality
Document test steps, expected results, pass criteria and fail criteria
Create process documentation
Create supporting documents for training, facilitate meetings and provide application demos for all audience levels
Provide end user support through all phases of implementation
Liaison with key customers in related departments
Perform root cause analysis in order to identify gaps in existing solutions and assist in developing new preventive solutions
Consolidate multiple sources of analysis to determine root cause and what action to take related to special project work for payroll
Perform analyses and special project work related to payroll, recommend solutions based on analysis
Develop plans as needed to resolve an issue and achieve deadlines
Qualifications:
3+ years business experience
At least 1 year of HR/Payroll related experience
Proficiency in Microsoft Office programs
Strong analytical and communication skills
Proven ability to self-manage multiple tasks and deadlines in a project environment
Bachelor’s degree preferred
SAP Payroll experience preferred
Strong testing skills preferred
Benefits:
All W2 Employees who work an average of 30+ hours per week at CRG are offered the following benefits options after 90 days of employment with CRG!
Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance.
We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions.
CRG offers a 401K plan, with open enrollment quarterly (January, April, July, and October).
CRG matches 100% of the first 3% of employee contributions to the 401K plan, plus 50% for the next 2% of contributions!
Category Code: JN007, JN001
Quincy , Massachusetts Contract Oct 17, 2024 Information Technology Portfolio Lead
Location: Remote
Duration: 6-month contract with high likelihood of extension or conversion
Pay: $70+/hour
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
RESPONSIBILITIES
Technology portfolio optimization, modernizing tech and apps in the system and remove old technologies (Agile Technology, Web sphere, Peoplesoft, etc.)
Lead project or workstreams in modernizing technology workstreams and optimizing workflow
Elicit requirements from business partners, work with finance, supply chain, user-facing and brand-facing partners to learn how they use tech and use that knowledge to create the right workstream
Interacting with other development lead and team to lead workstream and close
Lead and remediate chosen applications within the ecosystem (could be any domain).
Remove, re-host, or re-platform application, as needed.
QUALIFICATIONS
6+ years of experience with retail applications OR any application portfolio restoration.
May require a bachelor's degree and experience in the field or in a related area.
Excellent communication skills.
Category Code: JN008
Carlisle , Pennsylvania Direct Hire Oct 17, 2024 Information Technology Network Engineer IV
Location: Remote-Carlisle, PA (preferred)
Compensation: $75.00+
JOB DESCRIPTION
The Sr Network Engineer will provide expertise and leadership in the design and implementation of the technology stack within the Company. This individual will work in a fast-paced and challenging environment leveraging forward-thinking technical engineering expertise in the services area of the enterprise. Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.
RESPONSIBILITIES
Will oversee the engineering, delivery, and operations for company network platforms which span across all retail brands, corp offices, distribution centers, data centers and warerooms.
Responsible for the technical delivery and management of MPLS, internet, SDWAN, VPN, Wireless, Data Center LAN, VoIP Telecommunications, Extranet, Azure Cloud Networking, Firewalls, Load Balancers, Cloud Proxy, and DNS services across the enterprise.
Will have responsibility for supporting the multi-year strategy to transform the network architecture, and all associated technologies and has overall responsibility for the delivery of all shared communication infrastructure, incident restoration, MSP, and supplier management, and maintain secure connectivity and reliable application delivery for all brands.
Ensures network infrastructure across retail locations, corporate offices and/or distribution centers can meet and exceed the performance and availability requirements set by the business.
Oversee the operations, repairs, and improvement of all network platforms and will participate in day-to-day operations and troubleshooting efforts, working with external Company partners and internal customers.
Will work closely with other network platforms and product teams to create solid implementation and operations strategies.
Will use broad knowledge of and experience in large scale networks and will bring a firm understanding of related disciplines and how they interoperate with network hardware and software devices and how to maintain technical alignment with all stakeholders for seamless network operations.
QUALIFICATIONS
Experience in Network Engineering, or equivalent.
5 years of experience designing LAN/WAN/Wireless solutions for large enterprises.
5 years of experience with IP routing protocols (BGP, OSPF, RIP) in a large enterprise environment.
Experience with configuration of Cisco routing and Cisco and Aruba switching latest platforms and solutions - Cisco and Aruba product line.
Experience with configuration of Cisco and Aruba wireless.
Solid understanding of wireless survey tools.
Proven knowledge of developing HLDs/LLDs.
Experience with creating and or updating technical design documentation used by engineering teams.
Experience with Microsoft Office and Visio Professional.
Bachelor’s degree in Computers or Electronics with 5+ Years of Networking Experience.
Desired Qualifications:
CCNA or CCNP/DP Certification preferred – Enterprise or Wireless.
Excellent documentation and verbal communication skills.
Must be self-driven and able to work with little supervision and direction.
Strong understanding of QoS configurations to support the WAN and enterprise standards.
Strong experience in installing Cisco Routers/Switches in the field.
Strong understanding of the following routing protocols: OSPF, BGP, RIP, EIGRP.
Strong understanding of the following layer 2 switching protocols: Spanning Tree, Trunking, EtherChannel.
Strong understanding of the following: HSRP, DHCP Snooping, NAC, DSCP, NAT/SNAT, TCP/IP, Multicast, Ethernet.
Strong familiarity with the following WAN technologies: Carrier provided MPLS VPN connectivity, SD-WAN solutions deployed on DIA transport.
Strong understanding of DNS/domain services.
Strong LAN/WAN/Wireless troubleshooting methodology.
Python/Ansible/Terraform scripting experience a plus.
Experience and familiarity with Change control processes - Service Now.
Solid hand-on experience on latest Cisco and Aruba platform - series of Routers/Switches/Wireless Controllers.
Category Code: JN008
Chicago , Illinois Contract Oct 17, 2024 Information Technology Fire Door Testing Specialist
Location: West Chicago, IL; Granville, OH; Toledo, OH; Dickson, TN; Colfax, NC (Remote with 25% travel)
Duration: 6+ month contract
Pay: $40+ per hour
Responsibilities:
Develop and implement test plans; oversee testing processes and interpret results in compliance with industry standards and company policies.
Prepare technical justifications and documentation to demonstrate compliance with applicable standards.
Interface with third-party certification agencies and manage certification projects.
Write and execute test protocols; document results and compile detailed test reports.
Organize and prioritize work requests efficiently and timely.
Apply safety and performance standards to product evaluation and development.
Participate in product development teams to ensure regulatory, safety, and performance requirements are integrated.
Develop and implement certification strategies based on product requirements.
Qualifications:
Education: Bachelor’s degree in Engineering (preferred: Mechanical Engineering, Fire Resistance/Fire Protection/Fire Safety) or equivalent industry experience.
Experience:
Minimum of four years in product design, inspection, testing, and certification.
Required experience in fire resistance/fire protection/fire safety or fenestration industry, particularly with Fire Doors.
Knowledge of UL10B/UL10C, NPFA252, and/or NFPA80 standards is desirable.
Optional experience in research and development, Failure Mode and Effects Analysis (FMEA), and materials failure analysis.
Skills:
Ability to understand and apply safety and performance standards in product evaluation.
Excellent written and verbal communication skills.
Superior organizational and project management skills.
Ability to collaborate effectively with stakeholders and work both independently and within a team.
Adherence to safety guidelines and company protocols.
Category Code: JN008
Charlotte , North Carolina Contract Oct 17, 2024 Information Technology Product Designer
Location: Ideally sits in Charlotte (Onsite 1 x a week) or if they are remote and open to travel.
Duration: 12-months, Contract with possibility of extension
Pay: $30+
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture. We are a team of high-performing problem solvers with the same vision: to drive the digital future in hospitality. As digital experts, we are focused on building a diverse set of products and solutions for our consumers. Our core products include mobile apps and cloud-based platforms. We also invest in areas like AI, IoT and frictionless retail. to evolve, explore and develop the future of hospitality and technology.
As a Senior Product Designer, you will play an important role in creating exceptional designs for our products. You will elevate the healthcare experience by designing for a wide range of users including patients and healthcare providers.
RESPONSIBILITIES
Care deeply about the intended user experience of the product.
Need to be thought partners with other product managers, designers, and engineers.
Navigate complex discussions with product managers and engineers.
Quickly visualize concepts in sketches or lo-fi wireframes to guide conversations.
Occasionally go on-site to immerse yourself in the real-world operations of our business, to gain a better understanding of pain points in actual day-to-day operational workflows.
Quickly iterate based on feedback from multiple stakeholders and user studies.
QUALIFICATIONS
Go-getter attitude and a passion for your work
Creativity and resourcefulness to gather any information that is not fed to you.
Thinks through questions to engage stakeholders to validate product decisions.
Excellent storytelling and communication
Have no problems working in a fast-paced environment.
Over 3 years of experience in product design
Experience in problem-identification and solving with Product Managers Knowing if and when to sparingly use which tools (e.g. Figma or hi-res designs from the get-go)
Build user flows, wireframes, prototypes, and polished designs.
Translate design decisions into style guides, patterns, and reusable components for other platforms.
Experience with enterprise products.
Fluent in the architecture of site maps
Expertise in Interaction Models or UX Patterns
Proficiency with the full stack of design tools, (Figma and other design tools)
Knowledge in translating information through visualization and design.
Expert at creating user flows and building design systems.
Good aesthetic and accessibility sense
Advanced English
NICE TO HAVE
Experience in Food Industry or Healthcare Digital Products industry.
Category Code: JN008
Charlotte , North Carolina Contract Oct 17, 2024 Information Technology SAP Tax Engine Analyst
Location: Can sit remotely, Charlotte, North Carolina preferred
Duration: 12-month, Contract
Pay: $40+ per hour
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
RESPONSIBILITIES
Working with Business team members and user community to assess and define business/technical requirements for implementing the tax engine in SAP.
Assisting with providing impact/solution option assessments to offer workable, efficient technical/business solutions related to tax engine implementation.
Assisting with tax engine configuration for multiple Finance modules (SD, MM, FI) in SAP and other applications.
Assisting with defining testing strategy within system area to ensure the functionality and accuracy and quality of the tax engine implementation.
Producing high quality documentation, including procedural, operational, and technical design, and process flow documents.
Proactively locating and correcting potential problems and/or implementing improvements.
Supporting business applications as necessary for critical processes.
QUALIFICATIONS
Bachelor’s degree required.
3+ years of experience in implementation of a tax engine solution (i.e., ONESOURCE, Vertex, Avalara, Sovos (Taxware), etc) in SAP including but not limited to tax requirements for sales tax/fees and seller’s use tax solutions; in addition, understand tax calculation, reporting, remittance, and compliance related activities around an SAP tax engine implementation.
A solid track record of the following is a must:
Functional experience with SAP FI (GL, CO, AR, AP) and its integration with SD/MM modules a plus.
Use of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, and facilitation.
UI design and/or mockups, with detailed requirements.
The ability to work independently and in a team environment.
Creative problem-solving skills to help identify, communicate, and resolve systems issues to maximize the benefit of IT systems investments.
Managing conflicting priorities and gaining consensus across multiple user groups.
Committed and enthusiastic approach to supporting business customers and end users.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
General understanding of application architecture and technology.
Category Code: JN008
Charlotte , North Carolina Contract To Hire Oct 17, 2024 Information Technology Senior Product Designer
Location: Charlotte, NC
Duration: 6 month contract to potential hire
Compensation: $70+/hour
Overview:
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
We are seeking an experienced Senior Product Designer to join our design team, focusing on enhancing user workflows on SAP software for enterprise tasks like sales, invoicing, and financial reporting. You will collaborate closely with end-users and a cross-functional agile team to shape product strategy and improve user experience.
Key Responsibilities:
Understand user contexts and internal processes to identify challenges and opportunities.
Streamline workflows on SAP S4/Hana, integrating offline activities.
Create low-fidelity mock-ups using SAP Fiori to convey design intentions.
Adapt and finalize UIs with existing components or create new ones as needed.
Conduct user testing using tools like SAP's Build Me and Figma.
Refine UI designs based on feedback from stakeholders and user studies.
Promote consistent user experiences across the product suite.
Develop strong relationships with Design, Product Management, and Engineering teams.
Qualifications:
7+ years in UX and product design, working with cross-functional teams from concept to launch.
Strong portfolio demonstrating UX/UI design skills and problem-solving capabilities, proficiency in tools like Figma and Miro.
Experience with SAP/Fiori or other ERP/SaaS products.
Product-focused designer who considers operational implications and scalability.
Advanced knowledge of user experience research and testing methodologies.
Self-starter who thrives in ambiguity and uses lo-fi mock-ups for quick alignment.
Thorough consideration of downstream operational implications.
Effective in presenting and justifying design solutions to stakeholders.
Document UI component libraries and specifications, refining them as necessary.
Category Code: JN008
Charlotte , North Carolina Contract To Hire Oct 17, 2024 Scrum Master Scrum Master
Location: Charlotte, NC (onsite 2-3 days per week)
Duration: 6-month contract-to-hire
Pay: $50-55/hour
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
This company’s technology business systems team is currently seeking an experienced Scrum Master to lead multiple development teams through our SAFe Agile journey. This position involves partnering closely with several cross-functional and technical teams to achieve the goal of building, enhancing, and sustaining technology solutions that bring immense value to the business functions. These functions include:
Human Resources (HR)
Payroll
Total Rewards
Legal & Compliance
RESPONSIBILITIES
Guide and coach the Scrum Team on SAFe Agile principles and practices.
Support the organization in its SAFe Agile journey by providing training, mentoring, and coaching.
Facilitate and lead Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives).
Collaborate with Product Owners to ensure the backlog is well-defined and prioritized.
Remove impediments and foster a culture of continuous improvement.
Ensure the team adheres to SAFe Agile practices and principles.
Work closely with other Scrum Masters and Agile Coaches to align on best practices and drive consistency across teams.
Monitor and report on team performance and progress, using metrics to identify areas for improvement.
Foster a collaborative and transparent environment within the team and with stakeholders.
QUALIFICATIONS
Bachelor’s degree in Computer Science, Information Technology, or a related field.
3-5 years of experience as a Scrum Master in an Agile environment.
Proven track record of guiding organizations through SAFe Agile transformations.
Excellent communication, facilitation, and conflict resolution skills.
SAFe Scrum Master (SSM) certification or equivalent is a plus.
Category Code: JN008
Salisbury , North Carolina Contract Oct 17, 2024 Project Manager Project Manager IV
Location: Salisbury, North Carolina
Duration: 3+ months, Contract
Pay: $65-70/hour
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
RESPONSIBILITIES
Responsible for all aspects of the development/implementation of a systems project or program involving department or cross-functional teams focused on the delivery of a computer-based system from the design process through a finished state for internal/external customers.
Provides a single point of contact for projects.
Takes projects from original concept through final implementation.
Interfaces with all areas affected by the project including end users, computer services, and client services.
Defines project scope and objectives.
Oversees/coordinates all aspects of project and serves as project manager between clients, systems, line management and other departments.
Plans and directs schedules as well as project budgets.
Monitors the product/program/project from initiation through delivery, interfacing with customer on technical and non-technical matters.
Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals.
Develops detailed work plans, schedules, project estimates, resource plans, budgets, and status reports.
Conducts project meetings and is responsible for project deliverables.
Manages the integration of vendor tasks, and tracks and reviews vendor deliverables.
May provide technical/analytical guidance to project team.
Recommends/takes action to direct the analysis of and solution to problems.
Category Code: JN008
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Charlotte , NC Direct Hire Oct 17, 2024 Senior Accountant Senior Accountant
Our client, who specializes in services within the automotive sector focusing on high-quality vehicle maintenance and care, is hiring for a Senior Accountant to join their team! Known for its attention to detail and customer satisfaction, this company ensures efficient and reliable service while upholding strong environmental standards. The Senior Accountant will be part of a dynamic and collaborative team responsible for overseeing all aspects of inventory and job costing, ensuring accurate and timely financial reporting.
Compensation: $110,000 - $120,000 + bonus
Location: Charlotte, NC
Schedule: Hybrid after training (3 days on site)
Responsibilities:
Manage and oversee all aspects of inventory accounting, including standard costing, valuations, transfers, reserves, and physical counts.
Implement and maintain effective internal controls for inventory management.
Collaborate with operations and purchasing teams to ensure accurate inventory data and cost allocation.
Develop and maintain job costing systems, including cost allocation, variance analysis, and reporting.
Analyze variances between actual and budgeted costs and prepare reports for management review.
Prepare journal entries and reconciliations related to inventory and job costing activities.
Participate in month-end and year-end closing processes.
Assist with the preparation of financial statements and other external reports.
Identify and implement process improvements to enhance efficiency and accuracy in inventory and job costing activities.
Qualification:
Bachelor's degree in Accounting or related field
3-5+ years of experience with a strong focus on inventory and job costing
Proven experience with GAAP and large ERP systems
Excellent analytical and problem-solving skills
Certified Public Accountant (CPA) preferred
Public accounting experience preferred
Category Code: JN001, JN005
Salisbury , North Carolina Contract Oct 17, 2024 Information Technology MDM Solution Architect
Location: Hybrid- Contractor will be on-shore with a preference to being on-site at Salisbury, NC or Quincy, MA office
Pay Rate: $70/hr
JOB DESCRIPTION
We are seeking a highly experienced Master Data Management (MDM) Solution Architect with a focus on product and vendor domains. The ideal contractor will have over 7 years of experience with Stibo Systems and a strong background in Python, Mulesoft, Data as a Service, and Kafka. Hands-on experience with product migrations is essential.
RESPONSIBILITIES
Architect and implement master data management solutions using Stibo Systems, focusing on product and vendor domains.
Lead product migration efforts, ensuring seamless transitions and minimal disruptions to business operations.
Collaborate with cross-functional teams to integrate MDM solutions with existing systems using Mulesoft and Kafka.
Develop and maintain Python scripts to support data management tasks and automation processes.
Implement Data as a Service (DaaS) solutions to enhance data accessibility and usability across the organization.
Ensure data integrity, quality, and consistency across all MDM platforms and processes.
Provide technical expertise and guidance to junior team members and stakeholders.
QUALIFICATIONS
7+ years of experience with Stibo Systems, specializing in product and vendor domains.
Proficiency in Python, Mulesoft, Data as a Service, and Kafka.
Extensive experience with product migrations and integration projects.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Ability to work independently and manage multiple tasks simultaneously.
Category Code: JN008
Contract Oct 17, 2024 Information Technology Data Platform Solutions Architect
Location: Remote
Duration: End of year with likelihood of extension
Pay Rate: $70+ per hour
JOB DESCRIPTION
We are seeking a highly skilled Data Platform Solution Architect to join our team on a contract basis. The ideal candidate will have extensive experience in designing and managing data and analytics platforms, and will work closely with our data product teams, cloud engineering teams, and architects to implement scalable, resilient, and high-performance data solutions. This role requires a deep understanding of Machine Learning, Data Engineering, Data Lakes, and other advanced data services.
RESPONSIBILITIES
Develop and deliver long-term strategic goals for data platform vision and standards.
Establish methods for tracking and improving data quality and completeness.
Conduct data capacity planning and feasibility studies.
Ensure compliance with data strategies and architectures.
Evaluate and recommend data platform components and tools.
Implement and manage data platform tools and systems.
Map data sources and ensure data quality and consistency.
Execute data warehouse configuration and tuning.
Identify and resolve data platform inefficiencies and gaps.
Monitor and improve data warehouse performance.
Develop and maintain change control and testing processes for data systems.
Document the data architecture and maintain an accurate view of the data environment.
Collaborate with data teams to deliver data and reports as required.
Work with cloud engineering teams to enable data platform services with automation.
QUALIFICATIONS
8+ years of relevant experience in technology or a related field.
5+ years in an advanced technical role, leading teams directly or indirectly.
Experience architecting and maintaining big data platforms using Microsoft Data & Analytics Services.
Experience with SQL Server High Availability Groups and complex application architectures.
Proficiency in TDD/CI/CD, build/test automation, and containerization.
Agile software development lifecycle experience.
Experience with distributed micro-services or Serverless cloud software architecture.
Hands-on IaC expertise and machine learning frameworks experience.
Strong cross-functional team collaboration skills.
Exceptional written, verbal communication, and presentation skills.
Excellent problem-solving and critical-thinking abilities.
Knowledge of RDBMS, NoSQL, Big Data Hadoop, ETL tools, data modeling, and technologies like Kafka and Kinesis.
Data Security First mindset.
Experience with GitHub Actions and Azure DevOps Pipelines.
Category Code: JN008
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Salisbury , North Carolina Contract Oct 17, 2024 Network Engineer Network Engineer
Location- Quincy, Salisbury, or Chicago- hybrid; 2-3 days onsite
Compensation- $+55/hr
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
Responsibilities
Assists in the development and maintenance of network communications.
Uses knowledge of LAN/WAN systems to help design and install internal and external networks.
Tests and evaluates network systems to eliminate problems and make improvements.
Qualifications:
8-10 years of Network Engineer experience; with 5 years of ACI experience
Experience with ACI- deploying and maintaining ACI fabric
LAN/WAN systems to help design and install internal and external networks
F5 load balancing experience or info blocks DNS administration
Category Code: JN008
Charlotte , North Carolina Contract Oct 17, 2024 Information Technology Functional Analyst
Location: Remote
Duration: 1 year contract w/ potential to convert.
Pay: $30+/hr
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
The Functional Analyst provides system analysis, configuration, development, QA, and support for Enterprise level in-unit and reporting applications.
RESPONSIBILITIES
Work directly with business team members, third party technology vendors, developers, and user community to identify business needs and interpret them as application requirements
Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications.
Function as primary liaison between business and developers to ensure understanding of documented system requirements.
Ensure standards are maintained related to documents and deliverables.
Write and execute functional test scripts and coordinate with other analysts for system integration testing.
Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department.
Coordinate activities simultaneously for multiple projects
QUALIFICATIONS
Bachelor’s degree required.
4+ years of experience in functional analysis role
Excellent written and verbal communication skills
Excellent organizational and time management skills
General understanding of application architecture and technology
Category Code: JN008
Charlotte , North Carolina Direct Hire Oct 17, 2024 Staff Accountant Senior Accounting Analyst
**This role requires candidates to possess an active CPA or be actively in the process of obtaining their CPA (at least 1-2 exams passed).
Summary: CRG is launching a search for a Senior Accounting Analyst with one of our largest clients! If you have a couple of busy seasons under your belt in public accounting and are looking to break into industry, this is the role for you! As part of this dynamic team with strong growth potential, you will manage reserve analysis, oversight of the balance sheet, and corporate reconciliations. You will also have the opportunity to help the team innovate processes and drive month-end close activities. We have seen strong growth within this team and are excited to help you start the next step of your career journey!
About Our Client: This global Fortune 500 company, with U.S. headquarters in North Carolina, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
Location: Charlotte, NC (SW)
Hours/Schedule:
Tuesday, Wednesday, Thursday on site
Monday and Friday remote
Company Benefits & Perks:
PTO: 4 weeks of Vacation/Sick Days + 12 Paid Holidays + 3 Paid Half Days
Affordable Dental, Vision, & Health Insurance, as well as Pet Insurance
FREE Life Insurance Policy and Short & Long-Term Disability
FREE Discount Program, Wellness Rewards, Lifestyle Health Coaching, & Employee Assistance Program
Tuition/Continuing Education Reimbursement
Pre-Tax Commuter Benefits
2 Gyms Onsite
Medical Clinic Onsite
401K: 50% potential company match on the $1 up to 6%
Responsibilities:
Perform analysis over specific balance sheet reserve accounts
Reconcile balance sheet, ensuring they are timely, clear, and accurate
Facilitate review of balance sheet reconciliations and hold monthly meetings with other accounting departments and sectors to support the oversight of the corporate balance sheet
Establish and maintain policies to ensure compliance with accounting standards and internal controls
Identify and implement process improvements
Prepare and post journal entries as part of monthly accounting close activities, collaborating with business partners to ensure successful close
Assist in annual audit, providing requested reports and schedules
Prepare ad-hoc reports as requested
Required Qualifications:
Bachelor’s degree in Accounting
CPA/CPA Candidate
2-3+ years of accounting/finance experience (public accounting and/or industry)
Solid understanding of IFRS and US GAAP
Preferred Qualifications:
Microsoft Power Platform / process automation experience
SAP & Hyperion/Essbase experience
2+ years Public Accounting experience
MS in Accounting
Experience with a billion-dollar company
Category Code: JN001
Bowie , Maryland Contract Oct 17, 2024 Information Technology Audio Visual Engineer
Work Schedule: Onsite Washington DC
Compensation: $+35/hr
We are currently seeking a talented and motivated AV Engineer to maintain and enhance our state-of-the-art audiovisual systems.
Responsibilities
Assist in the design and configuration of AV systems integrated with QSC, Crestron, Shure, and Dante components.
Participate in the installation and configuration of new AV systems, ensuring compatibility with existing infrastructure.
Perform routine maintenance and troubleshooting of AV equipment to minimize downtime and ensure optimal performance.
Assist with system upgrades and evaluate new technologies to support the organization's goals.
Produce and maintain technical documentation, including system configurations and troubleshooting procedures.
Provide technical support and training to end-users, enhancing their ability to utilize AV resources effectively.
Collaborate with senior engineers and project managers on larger installation projects and system overhauls.
Liaise with vendors and service providers to support equipment procurement and system maintenance.
Qualifications
Bachelor’s degree in Audio Engineering, Electrical Engineering, Computer Science, or a related field.
2-4 years of experience in AV system design, installation, and maintenance, preferably with exposure to QSC, Crestron, Shure, and Dante.
Strong understanding of audio and video processing and control systems.
Proficient in troubleshooting and resolving technical issues.
Good organizational skills with the ability to manage multiple tasks and projects simultaneously.
Effective communication skills, capable of working collaboratively in a team environment.
A proactive approach to technology and a willingness to engage in continuous learning and development.
Familiarity with key components like QSC, Crestron, Shure, and Dante, and ability to manage, configure, and troubleshoot these systems.
Skills in installing and configuring AV systems to meet organizational needs and ensuring seamless integration with existing technology infrastructure.
Ability to quickly identify and resolve issues with AV equipment, preventing and minimizing system downtimes.
Capability to assist in the design of AV systems under the guidance of senior engineers, including preparing system diagrams and integration plans.
Competence in creating and maintaining accurate records and documentation of AV configurations, operations, and troubleshooting procedures.
Certifications
Holding or pursuing certifications such as Certified Technology Specialist (CTS) or specific product certification from QSC, Crestron, Shure, or Dante
Category Code: JN008
Charlotte , North Carolina Direct Hire Oct 17, 2024 Finance Real Estate Investment Analyst | Development
Summary: Our client, a Non-Profit Multifamily & Commercial Real Estate company in Charlotte, NC, is seeking a Real Estate Investment Analyst on the Development team to be responsible for the financial modeling and analysis of investments. This individual will have direct contact and high visibility with Executive Vice Presidents, Senior Vice Presidents, and Senior Associates and will have the ability for merit increases and growth within the organization.
Hybrid Schedule: 2 days REMOTE / 3 days onsite
Location: Charlotte, NC (Dilworth/Central Charlotte – free parking)
Direct Hire Compensation:
$80,000 - $100,000 annual salary, depending on level of experience and overall fit
Up to $4,000 in bonuses
Up to 4% annual merit increases
Hours: Monday- Friday 8am -5pm, but flexible
Benefits:
37 Total PTO/Holidays - 12 sick days, 12 vacation days, 13 paid Holidays
Medical - Cigna PPO Plan with Health Reimbursement Account (HRA) plan where the company will provide $1,500 for single and $3,000 for family, and Flexible Spending Account (FSA) coverage.
Dental & Vision Plan
457 Plan (similar to a 401K) - company will contribute 7.5%
Company-paid Life Insurance, Short & Long-Term Disability, and AD&D
Employee Assistance Plan (EAP) program
Responsibilities:
Develop and manage investment-level detailed Excel models to capture complex capital structures and waterfall calculations.
Design and analyze sensitivity models for strategic initiatives, providing clear and concise results.
Calculate quarterly and annual asset and equity valuations and prepare supporting documentation.
Engage in operational, development, and leasing calls to influence investment strategies.
Update and prepare quarterly investor communications and reports.
Draft memorandums for the investment committee.
Manage documentation related to debt and venture agreements to ensure compliance with covenants and terms.
Assist the investment team with transaction-related activities such as exits/dispositions, major lease analysis, and recapitalizations.
Qualifications:
2 -7+ years of experience in commercial/residential real estate analysis
Experience underwriting deals
Advanced Excel skills, you must be able to create models from scratch
ARGUS EstateMaster software is a plus
Category Code: JN001, JN005
Charlotte , North Carolina Direct Hire Oct 17, 2024 Account Manager Senior Manager, Carrier Operations
Summary: CRG’s well-known manufacturer is searching for a Senior Manager of Carrier Operations to join their team. This role serves as the primary liaison between the company and external carrier operations, fostering strong relationships and ensuring effective communication. This role supports new business and lane opportunities, collaborating closely with management and operations teams to align carrier strategies and optimize routing guides.
This top producing and highly acclaimed furniture company, with over 35,000 employees, continues to succeed after being in business for over 75 years. They have locations in over 155 countries and bring in almost $5 Billion in annual revenue. This client still operates as a family-owned company and remains loyal to its employees and communities by having a culture of continuous improvement.
Location: Charlotte, NC
Opportunity: Direct Hire
Compensation: $85,000 - $105,000 + variable compensation component
Responsibilities:
Build and enhance carrier network through new and existing relationships.
Negotiate carrier pricing and lane coverage.
Manage carrier database within Transportation Management System (TMS).
Support new client onboarding and carrier selection processes.
Maintain carrier profiles, networking strategies, and vendor databases.
Facilitate carrier claim administration.
Qualifications:
Bachelor’s degree in Business, Logistics, Finance, or related field.
Minimum 5 years of experience in logistics or carrier procurement.
Proficiency in TMS and Microsoft Office Suite, especially Excel.
Ability to manage and manipulate large datasets.
Strong negotiation skills with knowledge of carrier contracts and compliance.
Excellent communication, interpersonal, and organizational skills.
Ability to manage multiple projects and adapt to changing priorities.
Category Code: JN037
Clayton , North Carolina Direct Hire Oct 17, 2024 Information Technology ERP Systems Analyst
Location: Clayton, NC
Compensation: $75,000+
Responsibilities:
The ERP Engineer is responsible for maintaining product information in the ERP System (BAAN). This includes but is not limited to the creation and maintenance of part numbers, BOMs (Bill of Materials), and Routings. Additional responsibilities include accessing and quoting custom products requests via clients and developing reports.
This role will work directly with product development, manufacturing engineering, supply chain, and other cross-function departments to interpret and structure engineering BOMs/routings into the ERP system. This role will create and institute comprehensive and accurate data for standard and custom product requests. The right individual will be a self-motivated problem solver with impeccable attention to detail. They also must be able to deliver results against established project timelines with minimal supervision.
Essential Responsibilities:
Create and maintain custom queries, reports, and dashboards.
Develop best practices and standards to optimize workflow and increase data accuracy.
Provide process documentation, training, coaching and continued support for ERP improvements and initiatives.
Support new product launches by developing product configurations within the ERP system (Item Master, BOMs, Constraints, Product Features, Routings) within the ERP system.
Review and interpret complex product configurations and engineering drawings to understand product construction and assembly as it relates to procurement and facility flow.
Test product configurations and combinations to confirm accuracy.
Perform BOM audits, root cause analysis, and resolve any discrepancies.
Fulfill custom product requests by building custom BOMs and Routings in a timely manner.
Quote custom product orders by interpreting material and labor costs.
Work with finance to maintain standard cost tools based on BOM and Routing updates.
Communicate and collaborate with customers/stakeholders to analyze information needs and functional requirements for the ERP system and data reports.
Qualifications / Education Requirements
3-5 years of experience in relevant field (manufacturing, engineering, etc).
Minimum of 3 years of ERP experience.
Experience writing SQL queries or VBA script (basic knowledge).
Strong working knowledge of Microsoft Office products (intermediate level or higher in Excel).
Excellent communication skills (verbal and written), analytical, and problem-solving skills.
Detail oriented and organized.
Strong time management skills: ability to multitask and prioritize effectively in a fast-moving environment.
Ability to work well both independently and with team members.
Preferred but not Required:
Industrial or Systems Engineering degree.
Working knowledge of Google Apps (Sheets, Docs) and/or Lucid Charts.
BAAN IV or Infor LN ERP system knowledge.
Knowledge of product costing (material and labor).
Category Code: JN008
Kohler , Wisconsin Contract Oct 17, 2024 Administrator Administrative Assistant
Our Manufacturing & Energy Solutions client in Kohler, WI, is seeking an Administrative Assistant to join their team. This person will provide administrative assistance to the manager and senior staff of the location. The ideal candidate will have an administrative background with strong customer service skills and attention to detail.
Opportunity: Contract
Location: Kohler, WI
Schedule: Monday – Friday 8am-5pm (100% on-site)
Compensation: $23-$25/hour
Responsibilities:
Offer comprehensive administrative assistance to the manager and senior staff, including scheduling meetings, managing correspondence, and preparing reports.
Answer phone calls with a professional demeanor, handle inquiries efficiently, and route calls to appropriate personnel as needed.
Maintain and organize files, documents, and records to ensure easy access and retrieval.
Perform accurate data entry and maintain up-to-date databases and records.
Greet visitors and clients, providing excellent customer service and directing them to the appropriate departments or individuals.
Qualifications:
SAP experience required
Proficient in Microsoft Office
Prior customer service and administrative experience preferred.
Category Code: JN002
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Charlotte , North Carolina Contract Oct 17, 2024 Customer Service Customer Service Representative
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth. They are looking for a Customer Service Representative to work with customers, business partners and drivers to make sure they are meeting commitments and providing excellent customer service.
Opportunity: Contract (16 weeks)
Compensation: $19/hour
Schedule: Tuesday – Saturday 10am-6:30pm
Location: Benicia, CA
Responsibilities:
Assist customers and business partners via telephone and email.
Handle customer complaints in a calm, professional manner.
Diagnose, assess, and resolve problems or issues.
Monitor progress of delivery routes.
Scan haul-away pods and verify stamps.
Process changes or cancellations to delivery orders.
Qualifications:
Proficient in Microsoft Office programs
High school diploma or equivalent
1+ years of customer service experience preferably within a call center environment
Category Code: JN003
Palmyra , Missouri Contract To Hire Oct 17, 2024 Customer Service Customer Service Representative
Summary: Our client is seeking a dedicated Customer Service Representative to join their team. In this role, you will be the primary point of contact for customers and business partners, assisting them with inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Location: Palmyra, MO
Schedule: Monday-Friday 7am-1pm
Compensation: $20.50/hr
Responsibilities:
Assist customers and business partners via telephone and email.
Handle customer complaints professionally and calmly.
Diagnose, assess, and resolve problems or issues efficiently.
Monitor the progress of delivery routes and ensure timely updates.
Scan haul-away pods and verify stamps for accuracy.
Process changes or cancellations to delivery orders as needed.
Qualifications:
Proficiency in Microsoft Office programs (MS Project, Word, Excel, PowerPoint).
High school diploma or equivalent.
1+ years of related experience, preferably in a call center environment.
Strong customer service skills with a proven ability to resolve issues satisfactorily.
Exceptional organizational skills with the ability to multitask.
Ability to thrive under pressure while delivering solutions that exceed customer expectations.
Category Code: JN003
Archdale , North Carolina Contract To Hire Oct 17, 2024 Other Area(s) Quality Investigator
A CRG client in the Triad area is searching for a Quality Investigator to join their team! Our client is a globally recognized, multi-million-dollar international manufacturing company. They operate in over 150 countries and provide high-quality products and exceptional customer service to various industries. The Quality Control Specialist is responsible for conducting investigations of open service requests, reviewing, and closing approved quality notices, and performing inspection for service.
Opportunity: Contract-to-Hire
Pay: $20-$23/hour
Location: High Point, NC - 100% on site
Schedule: Monday-Friday, 8:00am-5:00pm
Responsibilities:
Conduct investigations of open service requests and respond timely to customer service team with investigation results.
Review and close approved quality notices in a timely manner.
Ensures that nonconforming products related to quality notices are quarantined in a timely manner, and affected personnel is notified.
Respond to inquiries pertaining to service requests, non-conforming products, and/or spare part requests.
Collect and maintain assigned quality records and metrics.
Periodically reviews quality notices in SAP, and inform management when trends occur.
Process RMA’s including receiving, preparation for storage, and put-away.
Perform first piece inspection for service including Bill of Material checks and item verification.
Perform additional inspections and audits throughout the distribution process.
Qualifications:
High school diploma or equivalent
1-3+ years of related quality control experience
Strong critical thinking, problem solving, and self-management capabilities.
Excellent communication skills.
Category Code: JN026
Winston-Salem , North Carolina Direct Hire Oct 17, 2024 Tax Tax Manager
One of the largest local CPA firms in the Triad area, established over 70 years ago, is seeking a Tax Manager with individual and business income tax filing and compliance experience to deliver a full range of tax services in compliance laws and regulations. The Tax Manager will build relationships and interact with clients to provide excellent planning, consulting, and expertise regarding tax planning and complex income tax returns and have the opportunity to possibly move into a partner role in the future!
Compensation: $110,000 - $120,000
Location: Winston-Salem, NC – Hybrid Schedule
Benefits:
Health, Dental, FSA, and Life insurances
Long Term Disability
401(k) with match
Reimbursement for a gym membership
Responsibilities:
Manage the department by coordinating staff and assessing their performance.
Deliver a full range of tax services in compliance with laws and regulations within timeframe
Build relationships and interact with clients to provide excellent planning, consulting and expertise
Provide innovative tax planning and review complex income tax returns.
Manage the tax provision and tax compliance processes.
Manage and coordinate tax audits.
Maintain tax balances on the general ledger.
Prepare tax papers on a regular basis and handle all information data requests.
Oversee the extensions preparation process.
Implement procedures for the tax department.
Qualifications:
CPA certification
Bachelor's degree in Accounting or Taxation
5+ years of tax experience at a CPA firm
UltraTax, PPC Software, and Advanced Flow software experience preferred
Category Code: JN001, JN005
Winston-Salem , North Carolina Direct Hire Oct 17, 2024 Tax Tax Associate | REMOTE
One of the largest local CPA firms in the Triad area, established over 70 years ago, is seeking a REMOTE Tax Associate to join their team! This individual will review and analyze federal, state, and local tax returns for corporations, partnerships, fiduciary and nonprofit returns. They will also identify and resolve discrepancies in tax returns and conduct research on tax issues.
Location: Winston-Salem, NC (fully REMOTE, must live within local NC area)
Hours: Monday-Friday, 8am-5pm
Benefits:
Health, Dental, FSA, and Life insurances
Long Term Disability
401(k) with match
Reimbursement for a gym membership
Responsibilities:
Review and analyze federal, state, and local tax returns for corporations, partnerships, fiduciary and nonprofit returns for accuracy and compliance.
Conduct research on tax issues relevant to business entities and stay updated with the latest tax laws and regulations.
Identify and resolve discrepancies in Tax Return or documentation.
Communicate with business clients to gather necessary information and provide updates on tax matters.
Assist with tax planning and advisory services to minimize tax liabilities for business clients.
Support Senior Tax Associates and Managers with special projects and audits related to business taxation.
Review and resolve error messages generated by Ultra Tax software on rejected electronically filed tax returns.
Work with preparers to provide guidance for correcting issues.
Offer feedback to staff to help improve their tax knowledge.
Maintain organized and up-to-date client files and documentation.
Qualifications:
Bachelor’s degree in Accounting, Finance, or Taxation
Prior experience in a Tax-related role or internship focused on business tax returns.
Strong understanding of Tax laws and regulations, specifically related to business taxation.
Proficient in Tax preparation software and Microsoft Office Suite.
Excellent analytical, organizational, and communication skills.
Ability to work independently and collaboratively in a team environment.
Detail-oriented with a high degree of accuracy in work.
CPA or Enrolled Agent certification is preferred.
Category Code: JN001, JN024
Winston-Salem , North Carolina Direct Hire Oct 17, 2024 Accounting Clerk Junior Accountant
One of the largest local CPA firms in the Triad area, established over 70 years ago, is seeking a Staff Accountant to join their team! This individual will participate in both audit and tax responsibilities including the compilation and review of engagements and reviewing financial statements, as well as the preparation of federal and state tax income tax returns for businesses.
Location: Winston-Salem, NC (Hybrid schedule!)
Hours: Monday-Friday, 8am-5pm
Benefits:
Health, Dental, FSA, and Life insurances
Long Term Disability
401(k) with match
Reimbursement for a gym membership
Responsibilities:
Participate in the compilation and review of engagements, including planning, fieldwork, and reporting phases.
Conduct reviews of financial statements in accordance with GAAP and GAAS.
Assess internal controls and recommend improvements.
Prepare workpapers and document findings.
Assist in the preparation of audit reports and presentations for clients.
Communicate audit findings and recommendations to clients and senior management.
Prepare federal and state income tax returns for business clients.
Conduct tax research and stay current with changes in tax laws and regulations.
Maintain accurate and organized tax records.
Collaborate with other team members on tax projects and initiatives.
Qualifications:
Bachelor's degree in Accounting or Finance
1+ years of experience in public audit and/or tax
Strong understanding of GAAP, GAAS, and tax regulations.
Proficiency in accounting software and Microsoft Office Suite.
Excellent analytical, problem-solving, and organizational skills.
Strong verbal and written communication skills.
Ability to work independently and as part of a team.
CPA or CPA candidate preferred.
Category Code: JN001
Clayton , North Carolina Direct Hire Oct 17, 2024 Project Manager Manufacturing Project Manager
Location: Clayton, NC
Salary: $80,000-90,000
SUMMARY
You will be responsible for assigning tasks and managing timelines on all product development activities. You aren’t doing the work but making sure it was completed. In addition to managing tasks/schedules, you will need to facilitate cross functional meetings like stage gates & status updates. Priorities & resources are always a challenge when developing products and you will need to manage those demands when building out a path to launch. You will be a critical member of the team and the glue that holds each department closely together during the development/NPI process. Lastly, you will coordinate buy-in from each stakeholder on the overall project timelines to maintain alignment with priorities & resources.
RESPONSIBILITIES
Represent the organization’s NPI Process
Collaborate with multiple teams throughout the entire product development process to ensure timely market launches
Maintain accountability & enforce process adherence to establish consistent work practices across teams
Learn to guide teams through successful kickoffs resulting in well-defined development phases
Facilitate Stage Gates & regular forums for stakeholder alignment
Co-develop interdependent program timelines with input from all team members & secure buy-in
Identify critical path items to maintain progress towards goals while effectively managing tradeoffs during execution
Formulate action plans to mitigate identified risks & remove obstacles
Foster clear & consistent communication with all areas of the business regarding project status and overall health
Contribute to continuous improvement initiatives aimed at enhancing processes and tools for product
QUALIFICATIONS / EDUCATIONAL REQUIREMENTS
Bachelor Degree in Engineering, Operations Leadership or Business Management
At least 2 - 5 years of experience
Exposure to various technical product fields and manufacturing methods
Understanding of contract furniture products preferred
Expert knowledge of Microsoft tools
Working knowledge of program management tools like Basecamp
Proven track record of relevant product launches
Category Code: JN008
Greensboro , North Carolina Direct Hire Oct 17, 2024 Tax Director of Tax Services
Summary: Our client, a privately owned trust company and wealth management firm, is searching for a Director of Tax Services to join their team! The Director of Tax Services, under the leadership of the Managing Director of Tax Services, is responsible for overseeing tax compliance and proactive planning for client families. This role includes working with external CPA firms, preparing and reviewing tax filings, managing financial reporting, and responding to tax notices. This company offers comprehensive wealth management for multiple generations of families, charitable trusts, and foundations since 1928. They prepare individual, fiduciary, charitable, and partnership returns and make estimated tax payments for their clients. They also offer a collaborative and family-oriented work environment!
Salary: $100,000 (possibly up to $110,000 for a strong fit) + bonus
Location: Greensboro, NC
Schedule: Hybrid flexibility, standard work hours! (2 Days REMOTE, 2 Days Onsite)
Environment: Tight-knit team; don’t track billable hours
Responsibilities:
Collaborate with the Managing Director of Tax Services to oversee the outsourcing of approximately 1,000 tax returns to an external CPA firm.
When appropriate, review or prepare certain returns in-house, including federal and state filings for individuals, trusts, estates, partnerships, foundations, and gifts.
Work alongside client teams to develop and present proactive tax planning strategies.
Maintain a center of excellence by providing expertise, client-facing materials, templates, and resources for client teams.
Oversee financial reporting for approximately 25 Family LLCs.
Respond to income tax notices for federal and state jurisdictions as needed.
Lead internal process improvements within the tax department and manage their effective implementation.
Support business development efforts through referrals and introductions from current clients and industry influencers to bring in new clients
Qualifications:
Bachelor’s degree in accounting or finance; CPA or EA preferred.
4+ years of tax preparation experience.
Proficiency in MS Suite, CCH Axcess, CCH TrustUS, and QuickBooks preferred.
Excellent interpersonal skills with keen attention to detail.
Category Code: JN001, JN005
Knoxville , Tennessee Direct Hire Oct 17, 2024 Marketing Precision Marketing Manager
Our client, a family-owned food manufacturing company in Tennessee, is seeking a Precision Marketing Manager to join their team. In this role, you will be responsible for supporting company marketing initiatives that drive personalized journeys for consumers across earned, owned, and paid media channels. If you are proficient in data analytics and have the ability to work well with cross-functional teams, this is the job for you!
Location: Knoxville, TN (100% Onsite)
Compensation: $130,000 + 70-90% bonus based on company performance
Benefits:
Top-of-the-Line Medical, Dental, and Vision insurance
HRA and FSA
Employee Assistance Program
Physical, Emotional, Financial, Community, and General Well-Being programs
Company-Paid Life Insurance Policy (2x base annual earnings), AD&D Insurance, Dependent Life Insurance for every listed dependent, Travel Accident Insurance
Short- and Long-Term Disability
Pension plan and 401K plan
PTO (20 days) + Holidays
Comprehensive Relocation Package (2 trips to visit and view housing locations, moving company fees, real estate fees, pet boarding fees, etc.)
Responsibilities:
Develop end-to-end consumer segmentation and journey mapping strategy, including learning agendas and testing of creative, messaging, offers, content and product personalization.
Partner with business leads across the company to develop omni-channel communication plans and testing strategies.
Develop and execute audience acquisition and retention strategies to drive consumer growth and engagement.
Implement and manage marketing campaigns across various channels to reach and engage target audiences.
Own audience identification and opportunity analysis to develop targeting strategies that drive both short and long term business KPIs, such as household penetration, brand equity, units sold, sales revenue, etc.
Utilize data-driven consumer insights and market research to identify target audience segments, refine personas, and optimize content strategy.
Work closely with the Business Analytics team to improve user experience and leverage analytics to measure and optimize media engagement.
Leverage the latest data trends and cutting-edge technology across the marketing ecosystem to develop segmentation and high value audience identification.
Work closely with the Information Systems, Technology, and/or agency teams to implement MarTech and AdTech capabilities across the enterprise.
Collaborate with cross-functional internal teams and business stakeholders as well as external agencies and vendors to launch personalization programs.
Develop leadership-level presentations and reports to give visibility to recent accomplishments and showcase results.
Qualifications:
Bachelor of Arts or Science required.
Approximately 4-8+ years of experience in media measurement, audience analytics, targeting, and/or personalization strategies.
Proficient in data manipulation and using analytics to drive business growth strategies.
Experience with customer data platforms, data management platforms and customer relationship management systems.
Experience with digital retail or e-commerce.
Ability to inspire cross-functional teams and influence a wide range of partners and stakeholders.
MBA or Graduate Degree preferred.
Category Code: JN009
