Knoxville , Tennessee Direct Hire Nov 20, 2024 System Admin Systems Administrator
Location: Knoxville, TN (Total Relocation Assistance Provided)
Pay: $85,700 +30-50% Annual Bonus
Job Description
The primary function of this role is to provide system administration duties across our windows and Azure infrastructure. The role will provide support to our senior system administration role, completing various assigned projects and tasks. Including but not limited to:
Responsibilities
75%
Primary owner of SCCM and various other update tools to ensure all systems stay up to date with Microsoft and third-party patches.
Primary owner for Intune policy, enrollment and troubleshooting
Provision new systems using existing cisco UCS templates
Troubleshoot basic to advanced issues with our approximately 300 production windows servers – various OS versions
Manage all Microsoft and third party updates, ensuring company update schedules are adhered to
Manage AD, DHCP, DNS – resolving issues escalated to you
Manage all group policy changes utilizing existing version controls
Various org wide project work as both team member and project leader
Manage vendor relationships
25%
Tier III Helpdesk Support
Solves advanced desktop system and application issues...
Work with end-users to identify hardware and software solutions.
Evaluate requests, provide alternatives, and recommend purchase options.
Research and obtain quotes for computer hardware, peripherals, and software for new systems.
Manage warranty policies and request quotes and extensions when appropriate.
Qualifications
Bachelor’s Degree Computer Science (or Equivalent Experience)
Experience working with Azure Cloud, SCCM
3 to 5 years of System administration experience with similar responsibilities
Nice to have:
Microsoft or similar certifications will be considered.
Working knowledge of Windows operating systems.
Windows 10, 11 Windows Server 2016-2022, Office 365.
Category Code: JN008
Hillsboro , Oregon Contract Nov 20, 2024 Human resources Human Resources Specialist
Summary: Our client, a worldwide leader in logistic solutions is currently seeking a Human Resources Specialist supporting approximately 400 employees across five campuses in the Hillsboro area to join their team! This position is responsible for HR operations, including employee engagement, onboarding, data entry, and communication with staffing agencies, employees, and managers. The ideal candidate will be self-motivated, have attention to detail, and be comfortable working in a confidential environment.
Location: Hillsboro, OR
Duration: 3-month contract
Work Schedule:
Monday to Friday: 10:00 AM - 7:00 PM
Training: Monday to Friday, 7:00 AM - 4:00 PM (approximately 3-4 weeks)
Pay Rate: $23 per hour
Responsibilities:
Collaborate with staffing agencies, employees, and managers to drive employee engagement events and activities.
Publish the employee engagement calendar and ensure events are well-executed.
Provide support to new hires and current employees, including onboarding and ongoing training.
Data entry, management, and correction of various Excel files to ensure accurate information.
Generate reports and assist in tracking key HR metrics.
Review and approve employee discipline documentation.
Print badges, facilitate the badging process, and monitor first-day sheets.
Monitor and support onboarding efforts, specifically on Tuesdays (new employee training).
Facilitate the onboarding of new employees, including property management and second badge access.
Support the night shift as necessary due to the 24/7 operations of the location.
Qualifications:
Previous experience in an HR or administrative role (recruiting experience is a plus).
Strong proficiency in Microsoft Excel (experience with tracking, building spreadsheets, and using functions/formulas).
Ability to manage data, handle confidential information, and maintain accuracy.
Familiarity with HR systems or reporting tools.
Category Code: JN007
Charlotte , North Carolina Direct Hire Nov 19, 2024 Product Manager Product Owner | Vertex
Summary: Our client is seeking a dynamic and experienced Product Owner to join the Sales and Use Tax team and drive the development of the Vertex platform. As the Product Owner for Vertex, you will play a crucial role in defining and executing the product strategy for our Vertex integrations. You will be the point person and liaison for any future Vertex upgrades and help roll out the road map. You will work with other product owners, technical and functional resources, and business owners to align the product portfolio with the enterprise strategy. You will be engaged in creating and managing the product backlog, prioritizing features, and driving the product development lifecycle from concept to launch. This position requires a versatile person that can be both technical and process oriented in order to work with technical teams as well as explaining system solutions to non-technical audiences.
Location: Charlotte, NC – HYBRID - 6 days onsite a month! *Must live local to Charlotte*
Compensation: $150,000 - $165,000
Duties & Responsibilities:
Partner with stakeholders, customers, and subject matter experts to gather and understand requirements, provide regular updates, and manage expectations.
Create, manage, and validate user stories with the product team to ensure meet quality, performance, usability, and security standards.
Ensure comprehensive testing of solutions, including regression testing before any changes are released to QA and Production
Ensure assigned deliverables are managed and delivered on a timely basis in accordance with the project plan.
Liaise with other team members to communicate planned releases, change impact, and co-ordinate communication and training needs.
Track and analyze product performance metrics, user feedback, and market trends to inform ongoing product improvements.
Partner with Product Manager and Sales Tax Leadership to create, maintain, and prioritize the product backlog, ensuring it reflects business objectives and customer requirements.
Assist in developing and maintaining the product roadmap, balancing short-term and long-term goals.
Develop strong business relationships, influence stakeholders, and partner with others to develop superior solutions.
Education/Experience:
Bachelor’s degree in Information Technology, Accounting, or other business-related field required
3-5 years of experience as a Product Owner
Prior Sales and Use Tax experience from a high-volume environment like public accounting, sales tax software company, etc.
5+ years’ hands-on experience implementing Vertex indirect tax solutions in SAP EEC and S/4 Hana for US and Canada, including direct experience with Vertex Accelerator and Vertex Plus Tools
Experience with SAP, specifically FI, SD, MM, IM, EWM, AM, AP, AR, CO or PCA modules; S/4 HANA experience a plus.
Strong knowledge and experience with the Scaled Agile Framework (SAFe)
Experience with AzureDevOps or similar tool preferred
Excellent communication, presentation, and interpersonal skills, with the ability to communicate complex concepts to technical and non-technical audiences
Strong business process knowledge/expertise with an ability to analyze complex business scenarios and translate to optimal solutions
Experience of managing resources and teams of people
Category Code: JN001, JN008
Charlotte , North Carolina Direct Hire Nov 19, 2024 Tax Income Tax Manager | Mergers & Acquisitions
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. They are seeking an Income Tax Manager to join their team. The Income Tax Manager will be primarily responsible for research and planning initiatives within the income tax department, including corporate transactions, tax controversy, and tax compliance. A successful candidate will have strong technical tax and project management skills, merger and acquisition experience, and the ability to work with multiple business partners to achieve results.
Opportunity: Direct Hire
Location: Charlotte, NC
Schedule: Hybrid (3 days on site, 2 days remote!)
Company Benefits & Perks:
PTO: 4 weeks of Vacation/Sick Days + 12 Paid Holidays + 3 Paid Half Days
High-Quality, Affordable Health, Dental, & Vision Insurance
FREE Life Insurance Policy and Short & Long-Term Disability
FREE Discount Program, Wellness Rewards, Lifestyle Health Coaching, & Employee Assistance Program
Pet Insurance
Tuition/Continuing Education Reimbursement
Pre-Tax Commuter Benefits
2 Gyms Onsite + Pickleball and Basketball Courts
Medical Clinic Onsite
401K: 50% potential company match on the $1 up to 6%
Responsibilities:
Perform due diligence, structuring analysis, agreement review, and integration support for mergers and acquisitions and other corporate transactions.
Conduct proactive tax research and planning to minimize the company’s domestic tax liabilities, including identification, implementation and maintenance of planning strategies.
Coordination with in-house and external legal and tax advisors.
Summarize new and proposed legislation and corporate tax developments as they pertain to the company, including quantification of impact to the company and sharing of knowledge with staff to ensure compliance on a timely basis.
Research and document solutions to specific issues related to tax return positions and business inquiries
Assist with coordination and resolution of income and franchise tax audits, including completion of information document requests, preparation of position papers and protests of assessed taxes, and participation in dispute resolution conferences or litigation preparation.
Assist with the company’s income tax provision, including monitoring and quantification of the company’s uncertain tax positions.
Assist with and special projects as assigned.
Required Qualifications:
Bachelor’s degree in Accounting required
CPA required
6+ years corporate tax and accounting experience (public accounting and/or industry) with exposure to tax issues in a large multi-corporate/multi-state environment
3+ years of supervisory experience
Proficiency with Microsoft Office required
Strong leadership, time management, and organization skills
Ability to work in a dynamic, deadline-driven environment
Preferred Qualifications:
Master’s Degree in Accounting or Taxation
Proficiency with SAP
Large company experience (<$3 billion)
Category Code: JN001, JN005
Joliet , Illinois Direct Hire Nov 19, 2024 Logistics Maintenance & Repair Specialist
Summary: Our Transportation and Logistics client, with an annual revenue of nearly $80 million, has generated consistent growth through expansion, acquisition, and innovation. It currently has over 500 locations and is the largest intermodal equipment provider in the industry. Since 2014, CRG has placed over 200 employees within this organization, which is consistently rated high among its employees for having an excellent benefits package, collaborative work culture, and passion for giving back to the community.
Location: Joliet, Illinois
Compensation: $24-28/hour + bonus
Schedule: Monday to Friday (8-5)
Opportunity: Direct Hire
Duties and Responsibilities
Maintenance & Repair Oversight: Monitor and control maintenance and repair (M&R) costs for chassis, ensuring compliance with repair limits and approvals.
Equipment Management: Track out-of-service (OOS) equipment, update statuses in the M&R system, and manage inventory levels of spare parts and tires.
Vendor Relations: Enforce repair standards, audit repair vendors, address discrepancies, and assist in selecting new vendors when needed.
Terminal Visits: Conduct daily site visits to terminals and container yards (CYs) to resolve M&R issues, enforce policies, and provide detailed reports to the Chicago M&R Manager.
Cost Optimization: Investigate cost-reduction opportunities while maintaining service levels and work with vendors to improve productivity.
Compliance and Safety: Perform monthly safety reviews, site audits, and monitor inspection reports (e.g., DVER/DVIR).
Documentation and Reporting: Review and transmit work orders daily, manage third-party billing and damage recovery, and handle license plate orders.
Coordination and Communication: Collaborate with the logistics team to maintain proper inventory levels and meet equipment requirements.
Programs and Accruals: Support the Top Ten Trucker Load Program, manage chassis off-hire and scrap programs, and ensure timely monthly accruals.
Miscellaneous: Respond to correspondence within one business day, approve invoices up to $1,000, and assist with road service as necessary.
Qualifications
Minimum of 3 years of experience in maintenance and repair, with strong knowledge of chassis or trailer systems.
Proficient in communicating policies, resolving issues, and working with internal/external stakeholders.
Capable of independent, efficient work to meet daily operational needs.
Strong problem-solving skills and ability to identify cost-effective solutions.
Must travel 60–80% of the time (local driving) and pick up/drop off the company truck daily at the office.
Category Code: JN051
Chicago , Illinois Contract Nov 19, 2024 Information Technology Fire Door Testing Specialist
Location: West Chicago, IL; Granville, OH; Toledo, OH; Dickson, TN; Colfax, NC (Remote with 25% travel)
Duration: 6+ month contract
Pay: $40+ per hour
Responsibilities:
Develop and implement test plans; oversee testing processes and interpret results in compliance with industry standards and company policies.
Prepare technical justifications and documentation to demonstrate compliance with applicable standards.
Interface with third-party certification agencies and manage certification projects.
Write and execute test protocols; document results and compile detailed test reports.
Organize and prioritize work requests efficiently and timely.
Apply safety and performance standards to product evaluation and development.
Participate in product development teams to ensure regulatory, safety, and performance requirements are integrated.
Develop and implement certification strategies based on product requirements.
Qualifications:
Education: Bachelor’s degree in Engineering (preferred: Mechanical Engineering, Fire Resistance/Fire Protection/Fire Safety) or equivalent industry experience.
Experience:
Minimum of four years in product design, inspection, testing, and certification.
Required experience in fire resistance/fire protection/fire safety or fenestration industry, particularly with Fire Doors.
Knowledge of UL10B/UL10C, NPFA252, and/or NFPA80 standards is desirable.
Optional experience in research and development, Failure Mode and Effects Analysis (FMEA), and materials failure analysis.
Skills:
Ability to understand and apply safety and performance standards in product evaluation.
Excellent written and verbal communication skills.
Superior organizational and project management skills.
Ability to collaborate effectively with stakeholders and work both independently and within a team.
Adherence to safety guidelines and company protocols.
Category Code: JN008
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Kent , Washington Contract Nov 19, 2024 Customer Service Customer Service Representative
Location: Kent, WA
Compensation: $18.00
Duration: Contract (26 weeks)
Hours: Flexible schedule (Monday-Saturday between 0500-1900, this will be an 8-hour shift, 5 days a week)
Key Responsibilities:
Assist customers and business partners via telephone and email, providing prompt and professional responses to inquiries.
Handle customer complaints with a calm and professional demeanor, ensuring resolution to maintain customer satisfaction.
Diagnose, assess, and resolve issues effectively, ensuring minimal disruption to service.
Monitor the progress of delivery routes, proactively addressing any delays or concerns.
Scan haul-away pods and verify stamps to ensure accurate tracking and accountability.
Process changes or cancellations to delivery orders efficiently, maintaining accurate records and communication.
Qualifications:
Proficiency in Microsoft Office programs, including MS Project, Word, Excel, and PowerPoint.
High school diploma or equivalent.
One year of related experience, preferably in a call center environment.
Strong customer service skills with a proven ability to satisfactorily resolve issues.
Excellent multitasking abilities and exceptional organizational skills.
Ability to thrive under pressure while delivering solutions that exceed customer expectations.
Category Code: JN008
Tinley Park , Illinois Contract Nov 18, 2024 Customer Service Customer Service Representative
Our transformative logistics client is setting the standard for forward-thinking solutions to deliver the highest level of value to their customers. This company supports services like e-commerce fulfillment, warehousing and distribution, with transportation management. This client has reached an annual revenue of $9B by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
As a Customer Service Representative, you will be responsible for delivering excellent service to customers, business partners, and drivers. Your role involves supporting the efficient handling of customer inquiries, processing damage claims, and maintaining accurate data entry. You’ll also monitor delivery routes and work with various tools to ensure all operations run smoothly.
Opportunity: Contract (26 weeks)
Schedule: Tuesday – Saturday 7am – 7pm (40 hours a week)
*Must be flexible during those hours*
Location: Tinley Park, Illinois
Pay Rate: $18.50/hour
Responsibilities:
Assist customers and business partners via telephone and email.
Handle customer complaints in a calm, professional manner.
Diagnose, assess, and resolve problems or issues.
Monitor progress of delivery routes.
Scan haul-away pods and verify stamps.
Process changes or cancellations to delivery orders.
Getting updates from drivers and carriers and communicating any issues to customers.
Scheduling and rescheduling delivery appointments.
Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads.
Getting updates from drivers and carriers and communicating any issues to customers.
Qualifications:
1+ years of experience in a customer service role (preferably within a call center)
Experience with Microsoft Office (Word, Excel, & Outlook).
High School Diploma or equivalent
Category Code: JN003
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Southfield , Michigan Contract Nov 18, 2024 Logistics CWR Specialist | Logistics
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth. They are looking for a CWR Specialist to provide logistics support, including order entry, routing and dispatching, and traffic coordination.
Opportunity: Contract (26 weeks)
Compensation: $20-$22/hour
Schedule: Wednesday – Sunday 9:00am-5:30pm
Location: Southfield, MI
Responsibilities:
Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system.
Update account managers on problem loads and what actions have been taken, and update receivers and customers on status of loads.
Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition.
Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes.
Investigate product overages, shortages, damages, and complete appropriate documentation.
Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers.
Provide detailed directions and instructions to properly route drivers.
Qualifications:
1+ years of logistics experience with general knowledge of the transportation industry
High school diploma or equivalent
The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form
Experience writing routine reports and correspondence
CRG Benefits
CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!
Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
401K - CRG matches up to 4%!
Life and AD&D Insurance
Long-Term & Short-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
Category Code: JN044, JN002
Perris , California Contract Nov 18, 2024 Human resources HR Specialist
About the Job: CRG is launching a search for an Human Resources Specialist for a large logistics company in Perris, CA! In this HR role, you will play a major part in implementing various human resource programs and procedures for all employees, assisting with payroll and benefits, orientation and new hires, and employee relations.
About the Company: Our transformative logistics client is setting the standard for forward-thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Opportunity: Contract
Pay: $25/hr
Location: Perris, CA (Onsite)
Schedule: Mon-Fri 10:30am – 7:00pm
Responsibilities
Assist with new hire orientation to ensure a positive onboarding experience
Administer employee conversion process for temporary employees, including sending out and processing evaluation forms, as well as scheduling and facilitating the orientation process
Coordinate resources for job fairs
Support employees by answering their HR questions and resolving issues
Assist with maintaining associate files, ensuring documents and manuals are kept current, accurate, confidential, and compliant to company policies
Handle leave programs, tracking leave and FMLA compliance and preparing notification letters
Audit and administer HR invoicing monthly for temporary employee payroll, pre-employment and post-accident testing, HR supplies, etc.
Organize and deliver employee programs, including facility bulletin boards, recognition programs, employee communication memos, etc.
Qualifications
Associate’s degree or equivalent experience
1 year of experience in an HR or administrative role
Proficiency with Microsoft Office Suite
Detail-oriented with great follow-up skills
Category Code: JN007
Tinley Park , Illinois Contract Nov 18, 2024 Billing Billing Specialist
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
As a Billing Specialist, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers.
Opportunity: 26-week contract
Compensation: $19/hour
Schedule: Monday-Saturday 8am-4:30pm
Location: Tinley Park, Illinois
Responsibilities:
Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
Develop a working understanding of the internal technologies required for daily functions
Communicate with various internal company departments to address problems preventing orders from billing to a customer
Partner with transportation providers to secure required documentation for customer billing
Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
Qualifications:
1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
Associate degree in Business or Transportation/Logistics preferred
Proficient in MS Office Suite
Solid experience of working with numerical data and processing financial information
Strong problem-solving skills
CRG Benefits
CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!
Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
401K - CRG matches up to 4%!
Life and AD&D Insurance
Long-Term & Short-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
Category Code: JN001, JN044
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Charlotte , North Carolina Contract Nov 18, 2024 Logistics Logistics Specialist
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
They are looking for a Logistics Specialist to join their team. As a Specialist, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination.
Opportunity: 23-week contract
Compensation: $18-$20/hour
Schedule: Monday-Friday 8-5
Location: Charlotte, NC
Responsibilities:
Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
Update account managers on problem loads and what actions have been taken; update receivers and customers on status of loads
Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
Investigate product overages, shortages, damages, and complete appropriate documentation
Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
Provide detailed directions and instructions to properly route drivers
Qualifications:
1+ years of logistics experience with general knowledge of the transportation industry
High school diploma or equivalent
Experience writing routine reports and correspondence
CRG Benefits
CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!
Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
401K - CRG matches up to 4%!
Life and AD&D Insurance
Long-Term & Short-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
Category Code: JN044
Remote Direct Hire Nov 18, 2024 Customer Service Customer Success Manager
CRG is partnered with a leading IT Managed Service Provider headquartered in the Triad area that is seeking a REMOTE Customer Success Manager to develop new business within the Southeast market. This individual will be responsible for driving revenue growth by identifying, prospecting, and closing new business opportunities with key clients. The ideal candidate will have a passion for consultative selling and the ability to build strong, lasting relationships with clients.
Location: Fully REMOTE
Compensation: $75,000 - $85,000 base + uncapped commission
Benefits Overview:
401k with company match
Medical, Dental, and Vision insurance options
Access to HSA and FSA accounts
FREE Short-Term Disability & reimbursements for Long-Term Disability costs
Life and A&D insurance
And more!
Responsibilities:
Identify and pursue new business opportunities within the target market segments.
Develop and execute strategic plans to achieve sales targets and revenue goals.
Build and maintain a robust sales pipeline through effective lead generation and qualification.
Cultivate strong relationships with key decision-makers and influencers within client organizations.
Conduct consultative sales presentations and product demonstrations to showcase the value proposition.
Collaborate with the sales leadership team to develop and implement effective sales strategies.
Analyze market trends, competitor activities, and customer feedback to refine the sales approach.
Lead contract negotiations and collaborate with legal and other relevant teams to finalize agreements.
Work collaboratively with internal teams, including marketing, product development, and customer success, to ensure a seamless client experience.
Provide feedback on market trends, client needs, and competitive intelligence to enhance the overall offering.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field (MBA is a plus)
5+ years of experience working with credit unions
Proficient in using CRM tools and other sales-related software
Excellent interpersonal and communication skills, with the ability to build rapport with clients at all levels
Strategic thinker with the ability to identify and prioritize opportunities effectively
Category Code: JN011, JN019
Fargo , North Dakota Contract Nov 18, 2024 Customer Service Customer Service Rep
Location: Fargo, North Dakota (Afternoon Shift 9:30 am-6:00 pm, M-)
Pay: $20/hr
Duration: Contract with the potential to hire
Responsibilities:
Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamp
Process changes or cancellations to delivery orders
Qualifications:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It’d be great if you also have:
High school diploma or equivalent
1-year related experience preferably within a call center environment
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations
Category Code: JN003
Charlotte , North Carolina Contract To Hire Nov 18, 2024 Accounts Payable Senior Accounts Payable Specialist
A Construction client in Charlotte is seeking an Accounts Payable Specialist to join their team and own the accounts payable function, as well as and provide recommendations for process improvements. This role involves managing detailed invoice payments, expense reimbursement requests, and other payment processes using Sage and Stampli software. The AP Specialist will handle payments to vendors, suppliers, leaseholders, and related entities, as well as review and enter utility bills for 90 locations. Responsibilities include ensuring proper approval levels for all transactions, monitoring cash flow when preparing weekly checks, and adhering to internal procedures aligned with generally accepted accounting principles (GAAP). The Specialist will prepare and disburse checks, ACH payments, and other transactions while maintaining organized records of all paid invoices. Additionally, they will communicate with management regarding payments that fall outside policy or require clarification and promptly research and resolve payment inquiries. This position is ideal for a detail-oriented professional who excels at optimizing accounts payable workflows.
Location: Central Charlotte – Elizabeth area – 100% onsite
Hours: Monday – Friday 8am-5pm
Pay: $28-30/hr on contract and will convert at $60,000 - $65,000
Responsibilities
Reconcile processed work by verifying entries and matching system reports to balances.
Allocate expenses to accounts and locations; analyze reports, record entries, and manage payments.
Process vendor payments, verify IDs, resolve discrepancies, and handle purchase orders or amendments.
Track payment schedules, including uninvoiced amounts.
Process employee reimbursements and advances.
Automate expense data collection using modern tools.
Maintain ledgers by verifying and posting transactions.
Reconcile vendor accounts and monthly statements.
File and organize documents, prioritizing electronic storage.
Calculate and report unpaid sales taxes on invoices.
Protect confidentiality of organizational data.
Stay updated through ongoing education and training.
Propose and implement AP process automation using technology.
Oversee weekly check runs, ensuring timely and accurate payments.
Ensure compliance with accounting standards and data accuracy.
Reconcile AP Trial Balances and PO Clearing accounts monthly; investigate variances.
Prepare annual 1099s to maintain compliance.
Review and resolve coding for proper business unit, department, and account allocation.
Assist with capitalizing fixed assets and maintaining accurate records with the Controller.
Address escalated accounting review issues with the team and management.
Ensure timely monthly closeout of books, adhering to deadlines.
Category Code: JN001, JN005
Charlotte , North Carolina Contract To Hire Nov 18, 2024 Scrum Master Scrum Master
Location: Charlotte, NC (Tues – Thurs onsite)
Duration: 12-months, contract-to-hire
Pay: $50-55/hour
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
The Scrum Master is responsible for leading, facilitating, and motivating the Scrum Teams to achieve a high level of performance and quality in delivering agile products that provide exceptional business value to users. This role will be responsible for serving several concurrent high visibility product teams using the Scrum methodology in a fast-paced environment across many lines of business. The Scrum Master is a servant leader to the Scrum Team, Product Owner and organization who serves by upholding Scrum as prescribed by the Scrum Guide and provides coaching at all levels in an emerging agile environment. Candidates should have excellent written and oral communication skills, strong interpersonal skills, and outstanding analytical and research skills, as well as a passion for agile practices and emerging technologies. In addition to being a seasoned, well-trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders.
RESPONSIBILITIES
Serving the Scrum Team by resolving impediments, helping the team to focus on creating value each Sprint and providing continuous coaching on how to apply Scrum methodologies
Serving the Product Owner by helping to manage the Product Backlog as needed, assisting in clearly communicating goals and work items to the Scrum Team, and facilitating communication between the Scrum Team and its stakeholders when necessary
Facilitating collaboration cross-team where dependencies exist
Ensuring the team holds all Scrum Events including Sprint Planning, Daily Stand Up, Sprint Review and Sprint Retrospective in a productive way within the prescribed timebox
Monitoring key metrics on the team’s performance to drive understanding of velocity and increase overall effectiveness
Ensuring all artifacts are transparent to the organization and stakeholders to promote quick and collaborative decision making
Helping teams take feedback from the Sprint Retrospective and turn it into process improvement items
Ensuring teams are adhering to the Definition of Done
Working in collaboration with the Agile Delivery Manager and other members of agile leadership to promote continued growth and maturity of agile practices within the organization
Assisting in managing applications and products throughout agile development lifecycle, ensuring business relevance, adoption, and continuous improvement
Fostering an environment of trust within the Scrum Teams that promotes the values of Scrum
QUALIFICATIONS
Minimum 2+ years of experience as a Scrum Master
Agile practitioner mindset with an understanding of common Agile practices, service-oriented environments, and iterative development practices
Ability to apply Scrum methodologies to help solve complex problems
Minimum 5 years of experience in IT full development life cycle
Demonstrated track record of successful ability to manage large and complex software implementations
Flexibility to work with teams, individuals and executives and willingness to help with a wide variety of work products and people
Ability to establish immediate credibility with clients, build consensus, and achieve goals through influence.
Category Code: JN008
Charlotte , NC Contract To Hire Nov 15, 2024 Accounts Payable Accounts Payable Coordinator
Our client, who specializes in services within the automotive sector focusing on high-quality vehicle maintenance and care, is hiring for an Accounts Payable Coordinator to join their team! Known for its attention to detail and customer satisfaction, this company ensures efficient and reliable service while upholding strong environmental standards. This person will be responsible for reviewing and processing invoice payments, expense reimbursement request forms, and other payment requests. They'll also pay vendors, suppliers, leaseholders, and other organizations for the company and its subsidiaries.
Opportunity: Contract-to-Hire
Pay: $28-30/hour (converting to $60,000 - $65,000)
Location: Charlotte, NC - 100% on site
Schedule: Monday-Friday, 8am-5pm
Responsibilities:
Reconcile processed transactions by verifying entries and comparing system reports to balances, ensuring accuracy and compliance.
Charge expenses to appropriate accounts and locations by analyzing invoice and expense reports and recording entries.
Manage vendor payments, including monitoring discount opportunities, verifying federal IDs, resolving discrepancies, and issuing stop-payments or purchase order amendments.
Maintain a system to track payment due dates, including amounts not yet invoiced.
Process employee expense reports and advance requests, ensuring accuracy before preparing payments.
Verify and post account transactions to maintain accurate accounting ledgers.
Reconcile vendor accounts by reviewing monthly statements and addressing related transactions or variances.
Ensure compliance by calculating sales tax requirements on invoices and preparing annual 1099s as needed.
Oversee weekly check runs, ensuring timely, accurate payment processing for all entities.
Collaborate with the Controller to reconcile AP trial balances and PO clearing accounts to general ledger balances monthly, addressing any variances.
Review and verify proper business unit, department, location, and account coding for all items, addressing discrepancies as needed.
Communicate effectively with team members, management, and vendors to resolve issues, provide information, and ensure accurate processing.
Qualifications:
3+ years of experience in full cycle AP
Knowledge of SAGE 100 or similar accounting systems
Proficient in Microsoft Office Suite
Experience within the construction or real estate industries preferred
Excellent communication, time management, and analytical skills
Category Code: JN001
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Cerritos , California Contract Nov 15, 2024 Customer Service Customer Service Representative
Our Transportation & Logistics client in Cerritos, California is searching for a Customer Service Representative to join their team for 7 weeks, possibly longer! You’ll work 2nd shift and collaborate with customers, business partners and drivers to make sure we are meeting commitments and delighting customers at every step of the experience. In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. This is a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. We offer full benefits for contractors (see below).
Contract: 7 week contract, may be extended
Location: Cerritos, California - 100% Onsite
Pay: $18/hr
Hours:
12pm - 08:30pm (40 hours)
Tuesday - Saturday
Responsibilities:
Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps
Process changes or cancellations to delivery orders
CRG Benefits
CRG Contractors are eligible to elect benefits through CRG after 90 days of employment!
Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
401K - CRG matches up to 4%!
Life and AD&D Insurance
Long-Term & Short-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
Category Code: JN003, JN002
Kohler , Wisconsin Contract Nov 15, 2024 Administrator AP Administrator |REMOTE
Our Manufacturing & Energy Solutions client in Kohler, WI, is seeking an AP Administrator to join their team. This person will provide administrative assistance to the manager and senior staff of the location, focusing on international payables and SAP entry. The ideal candidate would experience with international payables and SAP.
Opportunity: Contract
Location: Kohler, WI
Schedule: Monday – Friday 8am-5pm (REMOTE after training)
**Must be local to the Kohler, WI area**
Compensation: $23-$25/hour
Responsibilities:
Offer comprehensive administrative assistance to the manager and senior staff, including scheduling meetings, managing correspondence, and preparing reports.
Manage and process international accounts payable transactions, ensuring timely and accurate payments to foreign vendors in accordance with company policies and global financial regulations.
Answer phone calls with a professional demeanor, handle inquiries efficiently, and route calls to appropriate personnel as needed.
Maintain and organize files, documents, and records to ensure easy access and retrieval.
Perform accurate data entry and maintain up-to-date databases and records.
Qualifications:
SAP experience required
Proficient in Microsoft Office
Experience with International Payables preferred.
Category Code: JN002
Greensboro , North Carolina Contract Nov 15, 2024 Information Technology Information Architect
Location: Greensboro, NC (onsite)
Duration: Long term contract
Pay: $65+ per hour
JOB DESCRIPTION :
The Information Architect has the responsibility to drive the development of the enterprise information management strategy as well as roadmap and architectural designs to enable the strategy. In this role you will be responsible for enabling to maximize its leverage of enterprise information assets by ensuring their accessibility, timeliness, trustworthiness, and security. You will contribute in business visioning and scoping information management activities and strategies. The focus is to get the right information to the right people at the right time to enable business decisions and the use of information as a competitive advantage while ensuring the security of the information.
Responsibilities:
Develop and maintain information architecture and business information models to guide solution development and support process improvements.
Ensure the implementation of Information Management practices within solution and process areas, maintaining information models at various levels (e.g., subject area, solution area).
Support business and IT managers in deploying information artifacts within business information systems.
Recommend, design, and implement enterprise information management practices, continuously enhancing them to meet evolving business requirements.
Stay informed of information architecture and management trends, identifying opportunities for applying new technologies.
Enhance the utility of enterprise information by promoting awareness of its potential uses and integrating information considerations into business strategies.
Analyze and assess strategies, balancing near-term requirements with long-term objectives, leveraging expertise and research to provide informed guidance.
Develop options, lead discussions, make recommendations, and facilitate decisions that balance competing perspectives and goals.
Participate in the assessment and selection of solutions, mapping vendor offerings to enterprise information models.
Qualifications:
Bachelor’s Degree in Computer Science or a related field preferred.
At least 7 years of overall experience in information technology, with a strong background in application development.
Experience working in financial services, with an understanding of industry processes and execution models.
Expertise in analytics design and usage, or experience working as a data modeler.
Strong knowledge of data and information concepts, and the ability to distinguish between them from a business perspective.
Demonstrated project management skills, with strong problem-solving and analytical abilities.
Ability to work independently and proactively with a global, open, and innovative mindset.
Skilled in information modeling, structural analysis (e.g., domain modeling), and IT architecture design.
Knowledge of Enterprise Architecture is highly desirable.
Proficient in information modeling methods and technologies, with experience developing enterprise strategic plans.
Category Code: JN008
Odessa , Florida Contract Nov 14, 2024 Customer Service Customer Service Representative
Location: Odessa, FL 33356
Duration: 17 Weeks
Pay: $16/hour
Shift Details:
Fluctuating hours, including 7am - 4pm, 8am - 5pm, 9am - 6pm, and 10am - 7pm. All shifts include a 1-hour lunch break.
Position Overview:
We’re looking for a dedicated Customer Service Representative to join our team and help us deliver exceptional service. In this role, you will interact with customers, business partners, and drivers to ensure smooth delivery operations and resolve any issues that arise. Your goal will be to support our customers with professional and timely service while upholding our commitment to customer satisfaction.
Responsibilities:
Assist Customers and Business Partners: Handle inbound calls and emails to provide support, answer questions, and resolve issues efficiently.
Problem-Solving: Address customer complaints and resolve concerns in a calm, professional manner.
Monitor Deliveries: Track the progress of delivery routes and ensure timely service.
Scan and Verify: Verify haul-away pod stamps and scan deliveries for accuracy.
Order Management: Process delivery order changes or cancellations as needed to ensure smooth operations.
Qualifications:
Experience using Microsoft Office programs (MS Project, Word, Excel, PowerPoint).
High School diploma or equivalent.
1 year of related experience (preferably in a call center environment).
Strong customer service skills with a focus on resolving issues to customer satisfaction.
Ability to multitask effectively with excellent organizational skills.
Proven ability to thrive under pressure and handle challenging situations while maintaining high service standards.
Category Code: JN003
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North Largo , Florida Contract Nov 14, 2024 Customer Service Customer Service Representative
Location: North Largo, Florida 33773, USA
Duration: 26 Weeks
Pay: $15.50/hour
Shift Details:
Fluctuating hours, including 7am - 4pm, 8am - 5pm, 9am - 6pm, and 10am - 7pm. All shifts include a 1-hour lunch break.
Position Overview:
We’re looking for a dedicated Customer Service Representative I to join our team and help us deliver exceptional service. In this role, you will interact with customers, business partners, and drivers to ensure smooth delivery operations and resolve any issues that arise. Your goal will be to support our customers with professional and timely service while upholding our commitment to customer satisfaction.
Responsibilities:
Assist Customers and Business Partners: Handle inbound calls and emails to provide support, answer questions, and resolve issues efficiently.
Problem-Solving: Address customer complaints and resolve concerns in a calm, professional manner.
Monitor Deliveries: Track the progress of delivery routes and ensure timely service.
Scan and Verify: Verify haul-away pod stamps and scan deliveries for accuracy.
Order Management: Process delivery order changes or cancellations as needed to ensure smooth operations.
Qualifications:
Experience using Microsoft Office programs (MS Project, Word, Excel, PowerPoint).
High School diploma or equivalent.
1 year of related experience (preferably in a call center environment).
Strong customer service skills with a focus on resolving issues to customer satisfaction.
Ability to multitask effectively with excellent organizational skills.
Proven ability to thrive under pressure and handle challenging situations while maintaining high service standards.
Category Code: JN003
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Loxley , North Carolina Contract Nov 14, 2024 Customer Service Customer Service Representative
Our transformative logistics client is searching for a Customer Service Representative in Loxley, Alabama! This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. They have reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Opportunity: 16-Week Contract
Schedule: Monday – Friday 9am–5:30pm
Location: Loxley, Alabama
Compensation: $15/hour
Responsibilities:
Assist customers and business partners via telephone and email.
Handle customer complaints in a calm, professional manner.
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes.
Scan haul-away pods and verify stamps.
Process changes or cancellations to delivery orders.
Qualifications:
Experience with Microsoft Office programs
High school diploma or equivalent
1-year related experience preferably within a call center environment
Category Code: JN003
Madison , Indiana Contract Nov 14, 2024 Logistics CWR Specialist | Logistics
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth. They are looking for a CWR Specialist to provide logistics support, including order entry, routing and dispatching, and traffic coordination.
Opportunity: Contract (26 weeks)
Compensation: $18-$21/hour
Schedule: Monday – Friday 11:30am-8:00pm
**Must be available for on call rotation for Saturdays (every 2-3 weeks)**
Location: Madison, Indiana
Responsibilities:
Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system.
Update account managers on problem loads and what actions have been taken, and update receivers and customers on status of loads.
Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition.
Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes.
Investigate product overages, shortages, damages, and complete appropriate documentation.
Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers.
Provide detailed directions and instructions to properly route drivers.
Qualifications:
1+ years of logistics experience with general knowledge of the transportation industry
High school diploma or equivalent
Experience writing routine reports and correspondence
CRG Benefits
CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!
Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
401K - CRG matches up to 4%!
Life and AD&D Insurance
Long-Term & Short-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
Category Code: JN044
Charlotte , North Carolina Contract To Hire Nov 14, 2024 Logistics Logistics Specialist
*New graduates are encouraged to apply!*
About the Job: One of CRG’s largest clients located in South Charlotte is hiring for a Logistics Specialist to join their team! This position involves managing the operational processes of shipments and continuously communicating with clients and suppliers to ensure efficient delivery processes.
About the Company: Our client is an international logistics and supply chain company that uses land, sea, and air to move products around the world. It has been named the world's largest container shipping company by both fleet size and cargo capacity. It employs over 100,000 people globally and operates in over 100 different countries with Charlotte being one of their largest offices in North America. This company scored in the top 10% of companies in the world based on its diversity and Employee Net Promoter Score, which shows that the organization truly does care about the happiness and success of its employees. We have helped hire 100+ employees at this organization, several of whom have received promotions and have moved onto new teams within the company. Overall, the company offers a positive work environment, stability, growth potential, a hybrid work schedule, and a competitive benefits package.
Opportunity: Contract-to-Hire
Location: Charlotte, NC (HYBRID)
Pay: $23.00/hour (conversion salary of $52,000-$62,000)
Responsibilities:
Serve as point of contact for escalations and deviations for Delivery and other business factors.
Serve as point of escalation to resolve customer queries / issues.
Ensure that all import and export requirements are adhered to, including meeting and exceeding customer requirements and expectations, safety, documentation, and regulatory requirement.
Work closely and build a good relationship with all Delivery teams to ensure timely delivery of cargo and communication.
Service as point of escalation for vendors.
Ensure good working relationship with vendors and monitor vendor service, report trends to managers, and maintain working relationship liaisons.
Identify and suggest opportunities for continuous improvements and cost reductions.
Co-own KPI’s and other measurements within Delivery and initiate any necessary action plans for improvement.
Qualifications:
Bachelor’s degree OR 2-4 years of experience in the transportation industry
Organization and time management skills
Ability to lead meetings and maintain excellent communication skills
Working knowledge of MS Office Suite and ability to quickly adapt to software (specifically MS Excel)
Possess conflict resolution and negotiation skills while being a team-player and striving for results
Category Code: JN014, JN044
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Charlotte , North Carolina Direct Hire Nov 14, 2024 Accounting Manager Property Accountant
One of our clients, a non-profit property management company in Central Charlotte, is seeking a Property Accountant to join their team. In this role you will be responsible for performing high level accounting functions including bank reconciliations, A/P, A/R, as well as budget comparison reports, balance sheet, income statement, and cash flow statement.
Compensation: $57,000 - $60,000 + quarterly bonuses (up to an additional $4,280/year)
Location: Charlotte, NC (Dilworth area)
Schedule: HYBRID (2 days remote), Standard business hours
Benefits:
37 Total PTO/Holidays
Pension Plan
HRA, HSA, and FSA options
Medical, Dental, and Vision insurance options
Retirement plan with company match
FREE premium for Life Insurance, Short- & Long-Term Disability, and AD&D
Employee Assistance Plan (EAP)
Responsibilities:
Process monthly journal entries and accruals relating to company projects expenditures and earnings.
Administer and post accounts receivable billing and maintenance.
Assist with general ledger accounting and budget reconciliations.
Prepare year end schedules and work papers to support annual financial statements.
Track cash receipts and monitor revenues through software system and Excel schedules.
Maintain specified financial schedules and work papers supporting income statement and balance sheet summations.
Record and maintain fixed assets.
Provide accounting support for property management via journal entries, account inquiries, and analysis.
Process vendor checks.
Perform monthly reconciliations ensuring that invoices and amounts are properly calculated/completed for lease ups, terminations, re-certifications, withholding/abatements, retros and recaptures.
Prepare monthly reports for assigned property or program.
Review and approve purchase orders.
Qualifications:
Bachelors degree in Accounting
1+ years of staff accounting or property accounting experience
Must be detail-oriented, organized, and a team player
Proficient in Microsoft Excel
Experience with property management software, such as Yardi, MRI, or Timberline preferred
Category Code: JN001, JN057
Mooresville , North Carolina Contract Nov 13, 2024 Information Technology Printer/PC Technician - Break/Fix
This is a 1-year renewable contract – right to hire opportunity for a PC/Printer repair technician.
Candidates must be within commuting distance to Mooresville, NC.
Normal working hours are M-F 8am-5pm.
Pay starts at $19-$20/hr based upon experience.
Qualifications:
Candidates need to have A+ or Dell or HP Certifications.
Must have 1-3 years PC and Laptop repair, printer repair maintenance and configuration experience.
Ideal candidate will have experience building new PCs and repairing Lenovo Laptops, repairing Printers (HP, Lexmark), hand-held bar code scanning devices, scanners, etc.
Strong background in solid break/fix experience.
1-3 or more years' experience supporting and/or maintaining electronic devices, such as PC's, Laptops, and Printers - Lexmark preferred.
Must work well in a fast-paced team environment.
Ability to work with minimal guidance/supervision.
Have excellent communication and customer relationship skills.
Preferred Job Requirements:
One of the following certifications are needed:
A+ certification or Net+, or Microsoft, or Dell or Lenovo or HP or Lexmark Certifications.
AAS Degree or BS Degree in IT - Desired or recent IT training with Certs.
Local candidates only.
Candidates must be able to pass a 20-year criminal background check
Category Code: JN008
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Missouri City , Texas Contract Nov 13, 2024 Customer Service Customer Service Representative
About the Role: As a Customer Service Representative, you will be responsible for delivering excellent service to customers, business partners, and drivers. Your role involves supporting the efficient handling of customer inquiries, processing damage claims, and maintaining accurate data entry. You’ll also monitor delivery routes and work with various tools to ensure all operations run smoothly.
About the Company: Our transformative logistics client is setting the standard for forward-thinking solutions to deliver the highest level of value to their customers. This company supports services like e-commerce fulfillment, warehousing and distribution, with transportation management. This client has reached an annual revenue of $9B by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Opportunity: 3+ month contract
Location: Missouri City, TX
Pay: $16 per hour
Schedule:
40 hours per week
8 AM – 5 PM
Monday to Saturday, 1 floating day off per week + every Sunday off
Key Responsibilities:
Assist customers and business partners via phone and email with questions and concerns
Handle customer complaints professionally and resolve customer issues
Monitor delivery route progress and provide updates as necessary
Perform data entry tasks and maintain records in company systems
Scan haul-away pods and verify necessary postage
Process changes or cancellations to delivery orders
Requirements:
HS Diploma
1 year of customer service experience in a call center environment
Computer savvy, with experience in Microsoft Office programs (Word, Excel, PowerPoint)
Ability to multitask, stay organized, and work well under pressure
Category Code: JN003
Mooresville , North Carolina Contract Nov 13, 2024 Information Technology Entry Level IT Technician
1-year renewable contract position working onsite for our client in Mooresville. Candidates should have IT knowledge in hardware and software. Any IT certifications such as A+ or Net+ is desired but not required. These are entry level IT – hands on positions building Electronic and IT devices.
We are adding 3 entry level IT Hardware Technicians working in a production environment rolling out the new devices to be shipped to client locations.
This is working in the Technical Service Department – which services and builds all the IT and electronic equipment utilized in the large retail stores – so it is dealing with mobile devices, printers, laptops, scanners, servers,
Duties include:
Help building and configuring new IT/Retail devices such as POS systems/Registers and Self-Checkout (SCO) systems, etc.
These are 1 yr contracts that typically get extended since we always have additional projects coming up. It is a good way to get your foot in the door with a large, stable and dynamic Corporation. The environment is very diverse, and fast paced; team players and self-starters are needed.
Candidates need to be able to follow directions, and company policies, be multi-task oriented and be willing to help in other areas as needed.
Technical Service Dept. is also attached to the warehouse area where they ship all the IT equipment – many times, helping clean, pack, wrap, label and ship devices out are included in duties as well.
CRG offers discounted health/dental benefits after 90 days, 401k plan with matching – quarterly sign ups, this is hourly only no paid time off. Pay starts at $19-20/hr.
The hours are M-F 8am-5pm unless they get into “crunch mode, the hours can start earlier such as 6 or 7am and turn into a 10 or more hour day. Any hours over 40 in a work week is paid at OT rates, time and a half, this team works on Saturdays as needed.
Category Code: JN008
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Remote Contract Nov 13, 2024 Project Coordinator Project Coordinator
Location: Remote
Duration: 6 months, contract
Pay: $30-35/hour W2
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
RESPONSIBILITIES
Working with various members of the project team and the client to develop a timeline, create schedules, and oversee progress to make sure goals are met on time.
Responsible for coordinating and attending meetings and developing project strategies.
Supporting both waterfall and Agile execution.
Maintaining key artifacts such as stakeholder registers and status reports.
Assisting with project plans, meetings, and close-out materials.
Providing support with administrative duties and other related tasks.
Showing enthusiasm to ensure that tasks are done.
Category Code: JN008
