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Greensboro NC Direct Hire Jan 30, 2023 Information Technology IT Business Analyst  Location: Greensboro, NC (Hybrid)  Duration: Direct-Hire Compensation: $80,000 - $90,000 / year   RESPONSIBILITIES: The main tasks for a Business Analyst will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing.  Gathering business requirements then turning them into technical requirements. Performing user acceptance testing with other IT team members and users.  Presentation and report-making skills are important in order to present the findings to PMO project manager and upper management.  Most tasks will either be performed from the Restaurant Support Center when possible and on-site at store locations when necessary.  QUALIFICATIONS: A Bachelor’s degree in business or related field or an MBA or equivalent A minimum of 5 years of experience in business analysis or a related field Experience with multi-unit restaurant point of sale and systems, and associated IT hardware/software used in the daily operations of hospitality/food service Exceptional analytical and conceptual thinking skills Excellent documentation skills Competency in Microsoft applications including Word, Excel, and Outlook Strong research skills to determine the latest trends and solutions Category Code: JN008 #zr #Dice
Charlotte North Carolina Contract To Hire Jan 30, 2023 Information Technology Scrum Master Location: Remote Duration: 6-month contract w/ potential to extend or convert Pay: $35/hr. - $45/hr. JOB DESCRIPTION   Our global client, headquartered in Charlotte, NC, is a world class food service provider with a top notch, state of the art technology stack.  This innovative company provides employees with excellent work-life balance and prioritizes safety, health, and environment first.  This company provides an excellent benefits package and is recognized for their great culture. As Scrum Master you will be expected to establish collaborative partnership with key stakeholders and provide coaching at all levels in an emerging Agile environment. This Scrum Master must be able to assess the current organization and delivery environment and recommend optimal Agile practices.  Candidates should have excellent written and oral communication skills, strong interpersonal skills, outstanding analytical and research skills, as well as a passion for emerging technologies. In addition to being a seasoned, well-trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders. RESPONSIBILITIES  Guides and coaches the Team on how to use Agile practices and principles to deliver high quality products and services to our customers Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization Works with Sr Scrum Master/Agile coach and other Scrum Masters to grow within the role Contributes to the advancement and improvement of Agile practices within the organization Facilitates and supports all scrum events: Iteration Planning, Daily Scrum, Iteration Review, and Iteration Retrospective QUALIFICATIONS Minimum 2 years of experience as a Scrum Master and /or Agile coach Minimum 3 years of experience in IT full development life cycle. Agile practitioner mindset with an understanding of common Agile practices, service-oriented environments, and iterative development practices Demonstrated track record of successful ability to manage large and complex software implementations Outstanding communication, facilitation, negotiation, and coaching skills Knowledge of an Agile framework or method (i.e. Scrum, Kanban, SAFe), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practice Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques Planning and problem solving with product management and delivery teams NICE TO HAVE  Certified SAFe or experience in a SAFe Agile environment Project Management experience Category Code: JN008 #Dice
Charlotte North Carolina Contract To Hire Jan 30, 2023 Information Technology Project Manager Duration: 6+ Month, Contract to Hire Location: Hybrid/Remote, Charlotte, NC  Pay: $60+/hr.  JOB DESCRIPTION   This Project Manager position, reporting into Strategic Projects, offers an outstanding opportunity to gain exposure leading impactful enterprise-wide business initiatives in a Fortune 500 company. Projects include business mergers, enterprise-wide process change, large-scale solution delivery and operation support to strategic accounts. Each project is carefully selected to achieve a significant return for the company and contributes to the growth of the company. A successful candidate will be responsible for the complete life cycle of key projects and drive crucial change throughout. RESPONSIBILITIES  Define project scope, goals and results that support business goals in collaboration with all partners, including senior executives, sponsors, business owners, technical teams, and field operations Document and analyze information and processes to identify root causes and solve critical business issues Build teams to meet project resource requirements, providing support and guidance specific to the outcomes of each project Build, implement, and maintain Waterfall or Agile project plans as required to support project goals Proactively communicate tailored project details across all levels of the organization and across multiple departments in a clear and concise manner Coordinate project activities between team members, while improving their efficiency to achieve project goals Build internal and external business relationships vital to the success of the project Resolve and/or advance issues to meet timelines Identify, evaluate, mitigate, and communicate project risks Create and maintain all project documentation pertinent to the project, including but not limited to, communications, plans, requirements, decisions, charters, etc. Understand team dynamics and adapt project and inter-personal approaches needed to drive project success Seek opportunities for improvement and make recommendations for change; identify flaws in logic or assumption errors Improve department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to make valuable contributions to job accomplishments Develop and implement project management standard methodologies, new technologies or processes, and/or process improvement initiative Update job knowledge by participating in informative opportunities; reading professional publications; maintaining personal networks; participating in professional organizations REQUIREMENTS  Bachelor’s degree required Graduate degrees preferred - MBA/ CPA /MSOD PMP and/or Lean Sigma certifications preferred Demonstrated ability leading large, complex enterprise projects, particularly those involving a medium to significant degree of change across the organization “Big 4” consulting experience preferred Confirmed ability to define and implement change strategies Solid ability to influence and handle external resources in a highly matrix’ d environment Solid track record address contending priorities within a single project with a positive, can-do demeanor Validated business analytical capabilities to solve sophisticated business issues Proven ability to work efficiently and effectively under pressure in a fast-paced environment Proficiency Microsoft Office, Project, and Visio programs Familiarity in an Agile environment as contributor, project manager, product owner, or stakeholder preferred Experience supporting technical projects as contributor, project manager, product owner, or stakeholder preferred  Travel as needed (less than 25%) Category Code: JN008
Greensboro North Carolina Contract Jan 30, 2023 Information Technology Sr. Data Analyst Duration: 6+ Months, Contract Location: Greensboro, NC (Onsite) Description: A CRG client in Greensboro, NC is searching for a Data Analyst to join their team! This is an onsite, contract position, and involves collecting, visualizing & analyzing data for opportunities / problems defined by the business. Ideal candidates will be able to extract and structure data using specialized analytics tools, build data models and standard reports, and tools for a wider user community. Qualifications: Highly Proficient in using Power BI and Python Experience in developing Power BI interfaces including back-end development, also highly proficient in usage of Python Must have strong communication skills Category Code: JN008 #zr
Charlotte North Carolina Contract To Hire Jan 30, 2023 Information Technology Software Developer (Primarily Backend) Duration: 1 year contract w/ potential to extend or convert Location: Charlotte, NC Pay: $60 per hour  JOB DESCRIPTION   Our global client, headquartered in Charlotte, NC, is a world class food service provider with a top notch, state of the art technology stack.  This innovative company provides employees with excellent work-life balance and prioritizes safety, health, and environment first.  This company provides an excellent benefits package and is recognized for their great culture. REQUIREMENTS  Overall 8+ years of experience JAVA / SQL / Spring / Hibernate / REST / HTTP / MAVEN /Muelsoft Strong experience in Micro services and REST design patterns Strong working experience in Spring framework including - Spring MVC, Spring batch, Spring Boot, Spring Data Experience in architecture & development experience using MuleSoft suite of products - Anypoint Platform, Design Center, Connectors, Exchange, Runtime manager and API Management tools. Knowledge in AWS Services – Lambdas etc., preferable NICE TO HAVE  Certified in MuleSoft Integration Architect or MuleSoft Developer AWS Certification Category Code: JN008 #Dice
Charlotte North Carolina Direct Hire Jan 30, 2023 Marketing Chief Marketing Officer CRG is partnered with a food and beverage company that is seeking a Chief Marketing Officer to join their corporate team in Charlotte, NC. As the Chief Marketing Officer, you will be responsible for planning, developing, implementing, and monitoring the overall business marketing strategy. Opportunity: Direct-Hire! Compensation: $140,000 Location: Charlotte, NC Schedule: Monday-Friday 8-5 Responsibilities: Set marketing goals and objectives Plan, implement and manage marketing strategy Contribute to the overall growth of the company Review and manage content marketing strategy Determine KPIs for the marketing department Keep the marketing budget in check Track KPIs on a regular basis and present reports Work with operations, sales and development and customer success teams Create and present the annual marketing plan and strategy Use data and reports to make evidence-based decisions Analyze company's marketing strategy and suggest improvements Stay up to date with the latest technology Attend marketing conferences and educational programs Design, plan and execute effective marketing campaigns Qualifications: 10+ years experience in marketing Hands-on experience with CRM and SEO tools like Google Analytics, Google AdWords, HubSpot, WebTrends, Salesforce, etc. In-depth knowledge of big data analysis Franchise experience Excellent organizational and time management skills Good communication and interpersonal skills Category Code: JN009 #zr
Charlotte North Carolina Direct Hire Jan 30, 2023 Logistics Senior Logistics Coordinator CRG has launched a search for one of our large, growing, global logistics clients located in the Charlotte, NC area. Our client, a leader in their industry, is seeking an experienced logistics professional to join their team. This role, which will support both international and domestic clients, focuses on providing premier customer service to both internal and external stakeholders by communicating updates, identifying root causes, and tracking analytics to ensure quality service is provided. Internally, this role will provide support to operations and dispatch, by identifying issues in the supply chain, and externally, provide customers with relevant updates regarding their shipments.  Opportunity: Direct-hire Location: Charlotte, NC Schedule: HYBRID, Monday-Friday 8-5 OR 9-6 Compensation: $50,000-$60,000 + 10% Bonus  Benefits: FULL Benefits, 3 weeks PTO, 10 holidays & 3 floating! Responsibilities: Ensure smooth execution of the intermodal shipment lifecycle by working closely with customers/truckers and internal support groups to achieve customer satisfaction goals through proactive and/or reactive issue resolution ownership. Manage accounts with high business impact in terms of volume and/or revenue and high complexity. Serve as point of escalation to resolve customer queries/issues Actively prevent service failures and collaborate with stakeholders to implement countermeasures when necessary. Identify the root cause when targets are not met and implement solutions by working closely with stakeholders. Build rapport with and manage vendor performance related to customers cargo to ensure timely cargo delivery. Understand and be familiar with KPIs and act in line with set targets. Drive continuous improvements to remove waste and lower costs for both internal and external stakeholders. Support the Landside Transportation with data analytics and other initiatives that positively impacts the customer experience. Always perform in a manner consistent with and loyal to the company's values. Qualifications: College degree OR 2+ years of functional international logistics/dispatch experience. Strong customer-centric approach to work Ability to multi-task and prioritization skills MS Office skills Communication skills Bilingual (Spanish, Portuguese, OR French) preferred Category Code: JN014, JN044  
Greensboro NC Direct Hire Jan 27, 2023 Finance Capital Markets Analyst  Direct-Hire / Onsite - Offers relocate assistance  $77k - $88k Base + 5% Bonus  Summary: A CRG client in the Triad area is looking for a Capital Markets Analyst to join their team. This company offers very competitive benefits and an opportunity to grow with a global leader. The Capital Markets Analyst reports to the Global Head of Capital Strategies and is responsible for financial and business analysis supporting the development, analysis, and execution of the company’s global capitalization plans. The Capital Markets Analyst will prepare analyses and make recommendations to improve execution and overall company profitability as well as plan, consolidate, and analyze actual and budgets related to capital markets activities.  Top-tier Medical, Dental & Vision Insurance 100% 401K match up to 5% - Tax Deferred Savings Plan 24 Vacation/Sick Days 7 Paid Holidays 6 weeks of Paid Parental Leave 100% Company-Paid Life Insurance &, Short- & Long-Term Disability Education Reimbursement, Employee Assistance Program, Employee Referral Program Responsibilities:  Act as a business consultant, responding to and communicating thoroughly and efficiently Support new securitization and syndication transaction activity, including but not limited to new pool selection, transaction forecasting and analytics, and ensuring asset tagging and pool finalization in receivable and reporting systems Generate required analysis, reporting and presentations for capital markets Create and maintain financial reporting to maximize efficiency and drive automation Assist in analytics initiatives driving the business intelligence strategy Analyze and validate results and proactively research and resolve discrepancies Coordinate the long-term planning process and periodic short-term forecasts Actively participate in the preparation and consolidation of annual strategic plans Participate in the month-end closing process, analyzing financial metrics, and developing insights Provide business support through performance, profitability, and risk analysis Support initiatives in coordination with Country, Regional, and  Global HQ leadership teams  Qualifications: Bachelor’s degree in Finance/Statistics/Business Administration required, MBA a plus 3-5 years of experience in financial planning, modeling, and business analysis Proficiency with planning and business intelligence applications such as Hyperion Essbase, Qlik, PowerBI, or Tableau Expert level in Microsoft 365 Knowledge of core systems (ABS System, Navision, InfoLease, Hyperion) highly preferred Proficiency with commercial finance and financial services concepts including sophisticated financial modeling Proven ability to communicate effectively with peers and management at all levels of an organization Category Code: JN005, JN024
Winston-Salem NC Direct Hire Jan 27, 2023 Senior Accountant Senior Accountant Summary:  Our client, a CPA firm established over 70 years ago, is seeking a Senior Accountant. This client prides themselves on offering more than traditional accounting services. They are led by experienced partners who lead and support the professional staff to develop innovative and practical solutions to today’s business and tax problems. Location: Winston-Salem, NC  Compensation: $75,000 -$95,000 Schedule: Monday- Friday 8:00 a.m. – 5:00 p.m. HYBRID Responsibilities: Working knowledge of GAAP accounting and common procedures in preparation of review and compilation engagements Perform balance sheet reconciliations to ensure accuracy Review and prepare monthly financial reports and information such as accruals, forecasts, budgets, trends, and variance analysis Active involvement in yearend processes Maintain and reconcile fixed assets schedule Knowledge of workpaper techniques Operational use of Advance Flow or other Engagement software Requirements: Bachelor’s degree in accounting REQUIRED 3 years’ experience in a CPA firm REQUIRED CPA PREFERRED Experience with Auditing Fluent in Excel, Word, Adobe, QuickBooks Please send resumes to mmcgalliard@getcrg.com for immediate consideration!  Category Code: JN001, JN005
Cincinnati OH Contract To Hire Jan 26, 2023 Information Technology Data Engineer Duration: 3 Months, Contract to Hire Location: Remote Pay: $55 JOB DESCRIPTION A monetary force, this company, with over one hundred and fifty billion dollars in annual revenue is the pulse of the retail industry. By having over 2,750 different locations in thirty-five states, there is no doubt that this company directly impacts the lives of many people in the American populous, and, by extension, in the world populous. Being a part of such a massive retail organization can be intimidating, but this company, through their subsidiaries, is able to maintain personal relationships with their employees. Through intentionality, integrity, and innovation, this company is able to be an ideal workplace that excites and has a profound impact on several communities. This company fully understands that by working together there is no limit to what can be created. RESPONSIBILITIES Collaborate with solution architects, Cloud services, enterprise data management, and product managers to iterate on the design and implementation of fulfillment services data strategy Design Azure-based technical architectures, migration approaches, and application optimizations that enable the product Be a technical advisor and troubleshoot to resolve technical challenges with data product related infrastructure and application(s) Author and publish data governance models, data lineage, and data dictionary for fulfillment services data catalogs Focus on overall product’s data quality and user experience Build standards, processes, and procedures to deliver best results Create data pipelines for various types of streaming use cases Mentor other engineers in the fulfillment services teams on best practices with data movement and data integration Create and document architectural decision records (ADRs) Manage individual project priorities, deadlines, and deliverables Assist the Scrum Master in creating technical stories / spikes Adapt quickly to changing technology and business requirements Stay up to date on emerging technologies across the company and the industry REQUIREMENTS Experience designing, building, and deploying scalable Cloud-based solution architectures Experience working with public cloud platforms such as AWS, Azure, and GCP Expertise in Python, SQL Experience building data lakes and data warehouses to support operational intelligence and business intelligence Experience with Azure Synapse Analytics, Azure Data Lake, Azure Data Factory, CosmosDB, Azure SQL, Azure Databricks, or equivalent tools and technologies Experience working with Serverless Computing and Azure Functions Experience with Kafka and / or other event streaming mechanisms Experience with monitoring / alerting techniques and APM tools Experience automating infrastructure provisioning, DevOps, or Continuous Integration / Delivery Knowledge of containerization and container orchestration technologies Good understanding and / or experience writing software in one or more languages, such as Java, Go, JavaScript, C++, or similar Familiarity with standard IT security practices such as identity and access management, SSO, data protection, encryption, certificate, and key management Familiarity and good understanding of infrastructure – storage, networking etc Strong analytical problem-solving skills Excellent written and verbal communication skills Self-starter takes the initiative and works well under pressure Business-minded approach to time, costs, and milestones Lead the analysis of the technology environment to detect critical deficiencies and recommend solutions for improvement Category Code: JN008  
Boston Massachusetts Contract To Hire Jan 26, 2023 Information Technology Portfolio Manager – Tech Lead Location: Remote but must live in one of these states: CT, DC, DE, GA, IL, KY, MD, ME, NC, NH, NJ, NY, PA, RI, SC, TN, WI, WV Duration: 6+ Month, Contract to Hire Pay: $65-75/hour JOB DESCRIPTION Pushing the bounds of the retail world, this company is highly successful and accumulates over fifty billion dollars in annual revenue. Diversity of thought, community, and even location is paramount to this company, which is why this company has expanded their communal reach to over two thousand different storefronts. With a mind for diversity, this company understands the worth of their employees and they strive to create a practical work life balance for their employees. This practical and diverse mentality is extended to the ample opportunities that they offer to their employees, including overtime for contractors, as well as other monetary and title-based incentives. Longevity of employment is pivotal to this company, and they actively search and create long term employment options even for contractors. Between the diversity that this company offers and the job security that this company offers, even to contactors, this company proves that it has an unequivocal entrepreneurial spirit and is insurmountably invested in their employees. RESPONSIBILITIES Maintain strategic alignment - Time Spent- 40% Work collaboratively with global portfolio management and business analysis peers to maintain the strategic IT project portfolio alignment with business and IT strategy Manages the investment portfolio and ensure that all planned investments are aligned with the business and IT stakeholders and have executive stakeholder commitment Continuously evaluate, prioritize, and optimize IT investment portfolio based on strategic value, business needs, cost/benefits, and critical risk across all regions The portfolio manager ensures that Investment evaluation process meets investment standards and criteria and has the proper authorization level Continuously review the project investment portfolio to identify and exploit synergies, eliminate duplication across all regions and between individuals’ programs. Reviews and assesses strategic project initiation deliverables such business cases on strategic justification and risk Manages resources to support demand Ensure that the "solution teams" efforts are properly scheduled and staffed, that all staff are properly allocated to ensure that commitments are met as scheduled and within budget Organize and direct the "solution team" and third-party providers in the planning, development, implementation, and operations support of systems to support the assigned portfolio in alignment with the IM strategic roadmap Metric: Business stakeholder satisfaction regarding IT business alignment on project portfolio Integrated planning and road mapping- Time Spent- 30% Scheduling of programs and projects that best support the strategic intent of IT Scheduling of projects based on financial and strategic justifications in close cooperation with business and IT stakeholders Identification of direct and indirect dependencies Updates and maintain the integrated portfolio roadmap based on latest changes on project and program level Facilitates integrated planning sessions across domains Communication of a multi-layered portfolio plan Coordinates with Leadership, Project Managers, vendors, and Business Consultants to allocate resources to areas within the portfolio in need of most improvement. Balance the resources across projects and operating units to optimize benefits delivery to the business Responsible for cost consequence within portfolio. Study, analyze, and define the impact of business needs on the system components and its interfaces to provide maximum benefits from each system and drive Total Cost of Ownership (TCO). Metric: Accurate and realistic portfolio plan Percentage of deviations from the portfolio plan Monitor and report on project portfolio- Time Spent- 20% Analyze and report on the performance of the project portfolio and individual programs throughout the entire lifecycle Continuously monitor and track the full IT project portfolio, its progress and performance and the successful development of the required business and IT capabilities Tracking, mitigation of critical and portfolio-wide risks and issues and escalation to the appropriate IT leadership meetings Monitor overall risk profile of project portfolio Co-ordination of critical project interdependencies to safeguard the coherent and integrated definition, planning and delivery of the portfolio Provides senior IT and business leadership with accurate view of the project/investment portfolio based on appropriate performance targets allowing them to make rapid and effective decisions Ensures life cycle assessment for selected portfolio components occurs, determining remaining useful life of hardware/software components based on business functionality, technical architecture, vendor strategies, competitor activities, and package alternatives Metric: Ability of senior management to take rapid and informed decisions on the project portfolio Quality Assurance- Time Spent- 5% Ensure delivery across the project portfolio that is in line with quality standards, for prioritized projects Identify projects that require independent quality assurance (e.g., high risk, high value projects) Facilitate stage-gates for strategic high-risk projects in the portfolio Develop portfolio quality assurance framework, standards, and tooling. Support the delivery of project quality assurance (e.g., peer reviews) Metric: All high-risk projects have sufficient quality assurance to avoid disruptive deviations Monitor benefits achievement- Time Spent- 5% Report on actual benefits realization based on the approved business case Benefits tracking: initiate the process to monitor actual benefit realization in the business after project implementation Evaluates if business benefits significantly deviate from expected benefits, escalate issues to the appropriate party and implement lessons learned in the portfolio prioritization process. Metric: Percent of investments where realized benefits have been measured and compared to business case Organizational context The main difference between a Senior Portfolio Manager and a Portfolio Manager is the size of the portfolio, and the number of projects: Guidelines are Business Strategy (the promises and six Strategic Pillars), and the IT Strategy, architecture roadmap and budget This role exists both on a global level as well as on Operating Unit level Framework & guidelines: Implement new applications with limited technical, application, and business resources, while working toward an aggressive implementation date Project coordination and prioritization of around 30 or more projects or activities concurrently ensuring regulatory, "Keep the Lights On’ (KLO) work gets the proper attention Financial dimensions: 5M to 10M expense budget, 5M to 20M capital budget Responsible for the business case development for planning of initiatives and the financial management of expenditures within budget. Accountable for the first level of approval for the bill of authority Degree of latitude: This position has the authority to recommend the solution to a particular business problem, based on a set of requirements ensuring that it meets the Enterprise Architectural Guidelines and Principles This position has authority to assign work to 3rd party suppliers This position has the authority to recommend staff assignments to meet the needs of the team Contractual disputes unresolved at this level will be escalated according to the established governance process Leading Inspiring Dealing with ambiguity Directing Business Value Customer Focus Demonstrate business relevance to business management Strong communicator with mid-level leadership members on strategic topics, adding value to vision and strategy Management Role: Indirect via technical leadership QUALIFICATIONS Expertise/ language/ functional skills Fluent English (word and writing); Analytical skills Strong facilitator skills in improvement processes Strong in strategic topics, adding value to vision and strategy Education Relevant Bachelor/Master’s degree (e.g. Business Administration, IT Management) 8-10 years progressively responsible technical leadership experience in IT Experience This role must have knowledge of retail grocery and the technology that supports that environment including topics in Security, Network, Technical Design, and Quality Assurance They should have demonstrated knowledge of current and emerging technology and trends Proficiency in using structured systems development methods and techniques. Process knowledge/ thinking (General Architect) Experience with Windows server-based applications, SQL Databases, some .Net experience is a plus Category Code: JN008 #zr #Dice
Quincy Massachusetts Direct Hire Jan 26, 2023 Information Technology OMS Technical Lead Location: Hybrid (Quincy, MA) Duration: Direct-Hire Compensation: $165,000+/year  RESPONSIBILITIES: Successfully leads a cross-functional team in vendor selection, planning, development, configuration, integration and deployment of OMNI Fulfillment platforms and business capabilities.  Serves as first point of contact for the DC and CC management teams and all vendors supporting the application portfolio.  Works closely with Company, Distribution Center (DC), Contact Center (CC) and IT leadership to define strategies and initiatives related to Omnichannel Supply Chain.  Leads DC, CC, and Supply Chain Systems – OMNI Fulfillment architecture by collaborating closely with channel leaders to ensure technology and processes are developed for scale, properly tested and maintained. Partners cross-functionally to support business priorities and the IT Roadmap. Partners with DC & CC Operations to prioritize, track, monitor, and manage the list of initiatives, both active and in queue. Leads and manages team of technical specialists (onsite and offshore) in day-to-day support of existing systems. Maintains technical ownership of existing key Supply Chain systems, including: Commercial Ware Mozart on iSeries Order Management System Manhattan Associates PkMS on iSeries Warehouse Management System Pyramid Controls on Windows/SQL Server Warehouse/Conveyor Control Systems Pyramid Controls on Windows/SQL Server RF-Directed Picking, Sorting and Packing Systems AL Systems (SDI) on Unix Put-to-Light Unit Distribution Systems OpenText EDI and Supplier Collaboration Owns Project and Solution Development Execution to effectively plan and manage projects that are on time, within budget and compliant with policies. Ensures that new solutions are properly tested, developed, and maintained. Actively manages vendors to ensure the best value from the relationship.    Effectively engages with the IT Service Desk for continuous improvement on proactive communication and services provided to the DC & CC.  Works closely with the Project Management Office, Enterprise Architecture & Integration, and Quality Assurance teams to ensure systems and projects are being developed and executed in accordance with technology standards and guidelines (SDLC). Works with the Human Resources, Learning and Development teams to ensure effective implementation of all new systems, equipment, and software in the DC & CC.  Works closely with Information Security to ensure PCI and SOX compliance.  Maintains awareness of new development in Omnichannel and Supply Chain technologies and service providers.  REQUIREMENTS: Working knowledge of business functional areas: DC and Warehouse Operations EDI & Data Exchange Omnichannel Order Management Fulfillment Engineered Standards and Operational Reporting Transportation Management Labor Scheduling Contact Center Management Experience selecting and implementing OMNI-Channel Fulfillment Technology with strong integration to eCommerce and Retail.  Large-scale technical project leadership including design, integration, security, testing and implementation experience.  Influencing, leading, and delegating and team building capabilities. Ability to initiate/manage cross-functional teams and multi-disciplinary projects. Critical thinking, decision making and problem-solving skills. Results oriented: Ability to achieve the target within given time Negotiating skills Adaptability – Efficient under pressure, working towards a resolution. Strong communication and presentation skills. Off-hours availability expected during urgent issues. Knowledge and capability in iSeries technology Bachelor’s degree in Computer Science, MIS, or related field of study 8+ years of relevant knowledge and leadership experience with Supply Chain systems 5+ years implementing OMNI technology and processes Experience working in the Retail Industry, preferably specialty retail Moderate travel required Category Code: JN008  
Boston Massachusetts Contract Jan 26, 2023 Information Technology Portfolio Manager – Tech Lead Location: Remote Duration: 12+ Month, Contract Pay: $60-$70/hr JOB DESCRIPTION Pushing the bounds of the retail world, this company is highly successful and accumulates over fifty billion dollars in annual revenue. Diversity of thought, community, and even location is paramount to this company, which is why this company has expanded their communal reach to over two thousand different storefronts. With a mind for diversity, this company understands the worth of their employees and they strive to create a practical work life balance for their employees. This practical and diverse mentality is extended to the ample opportunities that they offer to their employees, including overtime for contractors, as well as other monetary and title-based incentives. Longevity of employment is pivotal to this company, and they actively search and create long term employment options even for contractors. Between the diversity that this company offers and the job security that this company offers, even to contactors, this company proves that it has an unequivocal entrepreneurial spirit and is insurmountably invested in their employees. This Manager will be responsible for directing lifecycle activities including selection, implementation, and upgrade of a collection of solutions in an assigned portfolio. This Manager will also have to oversee the effectiveness of the assigned portfolio against the business strategy and roadmap and provide technical leadership in the planning, development, implementation and operational support processes of the client’s new business solutions and enhancements of existing application software / infrastructure in the assigned portfolio. RESPONSIBILITIES Work collaboratively with Global portfolio management and business analysis peers to maintain the strategic IT project portfolio alignment with Business and IT strategy Scheduling of programs and projects that best support the strategic intent of IT Analyze and report on the performance of the project portfolio and individual programs throughout the entire lifecycle Ensure delivery across the project portfolio that is in line with quality standards, for prioritized projects Report on actual benefits realization based on the approved business case QUALIFICATIONS 8-10 years progressively responsible technical leadership experience in IT This role must have knowledge of retail grocery and the technology that supports that environment including topics in Security, Network, Technical Design, and Quality Assurance Experience with Windows server based applications, SQL Databases, some .Net experience is a plus Understanding of Firewalls Have demonstrated knowledge of current and emerging technology and trends Proficiency in using structured systems development methods and techniques; Process knowledge/thinking (General Architect) Analytical skills Strong facilitator skills in improvement processes Strong in strategic topics, adding value to vision and strategy Relevant Bachelor/Master’s degree (e.g. Business Administration, IT Management) Category Code: JN008
Winston Salem NC Direct Hire Jan 26, 2023 Information Technology HRIS IT Systems & Business Analyst Location: Winston Salem, NC (Hybrid) Pay: $72,000+ Description: A CRG client in the Triad area is looking for a HRIS IT Systems and Business Analyst. This company is growing and offers a hybrid schedule. This role is a key resource on the business technology team that partners with the Human Resource and Operations teams to achieve desired business goals. This role provides critical, functional, and technical IT support for the Ceridian Dayforce platform and related HR applications. This will include in-depth process analysis, design, configuration, testing, and training to support new and existing business processes and workflows, to minimize system downtime, drive increased user efficiency, and enhance and optimize the platform. Responsibilities: Work requirements may necessitate working after hours, weekends, and holidays to fulfill project requirements. Responsibilities include, but may not be limited to, the following: Serve as the Functional HRIS IT Analyst: providing day-to-day application support for break / fix incidents and user issues for Ceridian Dayforce, Dayforce Wallet, Dayforce Learning, Simple VMS, and related HR systems. Take ownership of assigned level 2 incidents and ad hoc requests via corporate ticketing system. Serves as the liaison between internal HR users and third-party solutions providers. Approach issues and requests with a proactive customer service mindset and a high degree of urgency. Communicate effectively with HR and Operations team members and managers to ensure high quality and timely completion of stakeholder incidents and requests. Triage and analyze support cases to determine root cause, leverage business and internal IT resources, and external third-party resources as needed. Responsible for reducing transactional failures and working with impacted stakeholders to drive needed system and process changes. Collaborate with cross-functional teams and stakeholders to ensure requirements and objectives are understood for all production support incidents, ad-hoc requests and reports and project deliverables. Partner with business and IT stakeholders to evaluate, scope, and prioritize project intake requests. Coordinate and align resources for testing activities (break / fix, UAT, integrations, patching, new feature packs, and enhancements, etc.). Contribute to the support knowledge base and training repository by documenting software defects and standard operating procedures for training and knowledge transfer purposes. Develop a strong understanding of Dayforce and related HRIS products and recruiting, payroll, and benefits and functionalities. Lead analysis, configuration, and testing of new features, functions, and modules withing the Ceridian Dayforce platform. Make recommendations to deliver new innovations and process efficiency, thus optimizing the platform. Represent the company as the HRIS thought leader and key HRIS / IT functional lead on vendor user councils and conferences, participate in workshops and networking events to share ideas and best practices. Qualifications: Demonstrated experience with applicant-tracking systems (ATS), payroll activities, ad hoc data extraction and reporting, and overall HRIS proficiency. Tangible success maximizing business value from information technology investments and understanding how to better leverage web driven and mobile ready technologies. History of successful business adoption related to IT systems implementations. Experience in managing change and influencing senior business leaders. Experience with process mapping, use case, and requirements gathering, analysis, validation, and ability manage the requirements throughout the project lifecycle is desired. Working knowledge of creating functional and technical documentation to document processes and configuration settings and change, workbooks, standard operating procedures (SOP’s), quick reference guides, and product release notes. Proficient in Google G-Suite, MS Excel, PowerPoint, Word, and other Cloud business operating solutions. Working knowledge of SQL, XML is highly preferred. Understanding and working experience with Backend technologies, including API's and web services is beneficial. Must be resourceful, proactive, able to multi-task, and meet deadlines while maintaining attention to detail. Strong communication skills with the ability to communicate technology solutions to non-technical individuals and foster a collaborative environment between IT and Business Operations. Ability to provide a high level of customer service while functioning in a fast paced, dynamic environment. Must be team-oriented, possess a positive attitude and work well with others. Education, Training, and Certification: Bachelor’s degree in Information Systems, Computer Science or related computer or business field is preferred. A minimum of 3 years of experience with Ceridian Dayforce required. Experience with Dayforce Wallet, Dayforce Learning or other related HR systems is a plus. 3-5 years of experience as a Business Analyst or equivalent highly preferred. Technical training and certifications strongly desired (Dayforce training, HRIP, CCBA, CBAP, PMI-PBA, etc.). Category Code: JN008  
Winston Salem NC Direct Hire Jan 26, 2023 Information Technology HRIS IT Systems & Business Analyst Location: Winston Salem, NC (Hybrid) Pay: $80,000+ Description: A CRG client in the Triad area is looking for a HRIS IT Systems and Business Analyst. This company is growing and offers a hybrid schedule. This role is a key resource on the business technology team that partners with the Human Resource and Operations teams to achieve desired business goals. This role provides critical, functional, and technical IT support for the Ceridian Dayforce platform and related HR applications. This will include in-depth process analysis, design, configuration, testing, and training to support new and existing business processes and workflows, to minimize system downtime, drive increased user efficiency, and enhance and optimize the platform. Responsibilities: Work requirements may necessitate working after hours, weekends, and holidays to fulfill project requirements. Responsibilities include, but may not be limited to, the following: Serve as the Functional HRIS IT Analyst: providing day-to-day application support for break / fix incidents and user issues for Ceridian Dayforce, Dayforce Wallet, Dayforce Learning, Simple VMS, and related HR systems. Take ownership of assigned level 2 incidents and ad hoc requests via corporate ticketing system. Serves as the liaison between internal HR users and third-party solutions providers. Approach issues and requests with a proactive customer service mindset and a high degree of urgency. Communicate effectively with HR and Operations team members and managers to ensure high quality and timely completion of stakeholder incidents and requests. Triage and analyze support cases to determine root cause, leverage business and internal IT resources, and external third-party resources as needed. Responsible for reducing transactional failures and working with impacted stakeholders to drive needed system and process changes. Collaborate with cross-functional teams and stakeholders to ensure requirements and objectives are understood for all production support incidents, ad-hoc requests and reports and project deliverables. Partner with business and IT stakeholders to evaluate, scope, and prioritize project intake requests. Coordinate and align resources for testing activities (break / fix, UAT, integrations, patching, new feature packs, and enhancements, etc.). Contribute to the support knowledge base and training repository by documenting software defects and standard operating procedures for training and knowledge transfer purposes. Develop a strong understanding of Dayforce and related HRIS products and recruiting, payroll, and benefits and functionalities. Lead analysis, configuration, and testing of new features, functions, and modules withing the Ceridian Dayforce platform. Make recommendations to deliver new innovations and process efficiency, thus optimizing the platform. Represent the company as the HRIS thought leader and key HRIS / IT functional lead on vendor user councils and conferences, participate in workshops and networking events to share ideas and best practices. Qualifications: Demonstrated experience with applicant-tracking systems (ATS), payroll activities, ad hoc data extraction and reporting, and overall HRIS proficiency. Tangible success maximizing business value from information technology investments and understanding how to better leverage web driven and mobile ready technologies. History of successful business adoption related to IT systems implementations. Experience in managing change and influencing senior business leaders. Experience with process mapping, use case, and requirements gathering, analysis, validation, and ability manage the requirements throughout the project lifecycle is desired. Working knowledge of creating functional and technical documentation to document processes and configuration settings and change, workbooks, standard operating procedures (SOP’s), quick reference guides, and product release notes. Proficient in Google G-Suite, MS Excel, PowerPoint, Word, and other Cloud business operating solutions. Working knowledge of SQL, XML is highly preferred. Understanding and working experience with Backend technologies, including API's and web services is beneficial. Must be resourceful, proactive, able to multi-task, and meet deadlines while maintaining attention to detail. Strong communication skills with the ability to communicate technology solutions to non-technical individuals and foster a collaborative environment between IT and Business Operations. Ability to provide a high level of customer service while functioning in a fast paced, dynamic environment. Must be team-oriented, possess a positive attitude and work well with others. Education, Training, and Certification: Bachelor’s degree in Information Systems, Computer Science or related computer or business field is preferred. A minimum of 3 years of experience with Ceridian Dayforce required. Experience with Dayforce Wallet, Dayforce Learning or other related HR systems is a plus. 3-5 years of experience as a Business Analyst or equivalent highly preferred. Technical training and certifications strongly desired (Dayforce training, HRIP, CCBA, CBAP, PMI-PBA, etc.). Category Code: JN008  
Greensboro OR Contract Jan 26, 2023 Information Technology Help Desk Analyst- Application Support Location: Greensboro, NC (Hybrid)  Pay: $18.00 Job Summary: This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes and tools to achieve the end results. The Help Desk Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.  Desired Qualifications:   Excellent Customer service skills  Excellent written and oral communication skills  Strong organizational skills  Strong interpersonal skills  Strong analytical ability to troubleshoot complex problems  Solid Microsoft environment knowledge  Solid understanding of TCP/IP and networking principles  Desire to learn and be part of a team Category Code: JN008  
Winston Salem NC Contract To Hire Jan 26, 2023 Information Technology Salesforce Administrator Duration: 6 Months Contract to Hire/ Direct Hire Location: Winston-Salem, NC (Hybrid Schedule) Compensation: $70-80k/yr NOTE: U.S. Citizens, GC and those authorized to work in the U.S (without Sponsorship) are encouraged to apply. We are unable to Consider OPT or H1/H4 Visa Candidates for this position.   Job Description The Salesforce Admin and & Business Analyst role is a key resource on the Business Technology Team to partner with the Sales, Marketing and Operations stakeholders within the organization to achieve their desired business goals.   This role also includes in-depth process analysis, design, configuration, testing, and training to support new and existing business processes and workflows, ultimately to minimize system downtime, drive increased process efficiency and enhance and optimize the platform.   The Salesforce Admin role provides critical support for the various platforms and applications used by the Sales, Marketing and Operations teams, including Salesforce, Pardot/Marketing Cloud and the Team Task mobile application. The scope of activities that this role encompasses includes day-to-day application support, enhancements, project and eorts. Essential Duties and Responsibilities: Work requirements may necessitate working after hours, weekends, and holidays to full project requirements. Responsibilities include, but may not be limited to, the following: Serve as the technical & functional Salesforce Admin providing day-to-day application support for Salesforce, Pardot/Marketing Cloud, Team Task and related systems. Support the end-to-end processes within the Salesforce platform related to Sales, Marketing & Operations, including leads & opportunities, scope of work tasks, sales and service orders Manage all Salesforce administrative functions including user account administration, reports and dashboards, workflows adhoc reporting requests, break/fix incidents and user issue. Create Salesforce dashboards, reports and workflows for Sales Managers, Branch Managers and Field Representatives users as needed. Manages incidents and requests in a ticket or request queue and has as Customer Service focus. Leads analysis, configuration and testing of new features and modules within the Salesforce platform, makes recommendations to deliver new innovations and process optimalization thus optimizing the platform. Partners with other Departments and key subject matter to identify opportunities to streamline and/or integrate processes across corporate systems Required Experience and Qualifications Bachelor’s degree in Information Systems, Computer Science, Business Administration or related ?eld. A minimum of 3 years of Salesforce Admin experience Hands-on experience with Salesforce, Salesforce Pardot/Marketing Cloud or related CRM applications. Experience building processes and workflows, reports and dashboards in Salesforce Must be a motivated Self-starter and possess a mentality with a natural curiosity to make things more efficient and effective Prefer a builder/continuous improvement mentality – we need to optimize our systems and processes to enable efficiency and to support future growth of our company Experience with process mapping, elicitation and management of requirements, analysis, validation and ultimately, the ability to deliver solutions Proficient in Google G-Suite, MS Excel, PowerPoint, Word and other cloud business operating solutions. Working knowledge of Salesforce is required, and SQL, XML is highly preferred. Understanding and working experience with back-end technologies, including API's and web services is beneficial Must be resourceful, proactive, able to multitask and meet deadlines while maintaining attention to detail. Strong communication skills with the ability to communicate technology solutions to non-technical individuals and foster a collaborative environment between IT and Business Operations. Education, Training & Certifications Bachelor’s degree in Information Systems, Computer Science or related computer or business field is preferred. 2-5 years of experience as a Salesforce Administrator or equivalent is required Salesforce.com Administrator Certification preferred Technical training and certifications strongly desired (Salesforce Administrator) Job Category: JN008  
Boston Massachusetts Contract To Hire Jan 26, 2023 Information Technology Service Delivery Specialist -  Infrastructure Duration: Contract to Hire Location: Candidate can be remote, but must live in one of these states: CT, DC, DE, GA, IL, KY, MD, ME, NC, NH, NJ, NY, PA, RI, SC, TN, WI, WV Pay: $45-$55/hr.  Description: Pushing the bounds of the retail world, this company is highly successful and accumulates over fifty billion dollars in annual revenue. Diversity of thought, community, and even location is paramount to this company, which is why this company has expanded their communal reach to over two thousand different storefronts. With a mind for diversity, this company understands the worth of their employees and they strive to create a practical work life balance for their employees. This practical and diverse mentality is extended to the ample opportunities that they offer to their employees, including overtime for contractors, as well as other monetary and title-based incentives. Longevity of employment is pivotal to this company, and they actively search and create long term employment options even for contractors. Between the diversity that this company offers and the job security that this company offers, even to contactors, this company proves that it has an unequivocal entrepreneurial spirit and is insurmountably invested in their employees. This position is responsible for ensuring Service Management which includes the resolution of incidents which may occur to IT systems which are supported by internal IT teams and multiple vendors. This Candidate must act as the gatekeeper by enforcing change, security accreditation, testing and release processes. This role manages end-to-end Operations processes of Service Operations, Service Introduction, and Service Delivery processes by ensuring proactive and efficient operations of our technology solutions used to support the business (keeping all the applications and vendors for those applications running for 2000+ stores as well as eCommerce solutions). This includes managing operations in accordance with Service Level Agreements (SLAs), driving continuous improvement, and managing the quality root cause/ corrective action processes. This role will act in the capacity of leadership liaison interfacing with a group of associates to help organize and escalate issues to bring issues to resolution or drive for completion of the Incident and Problem management practices. Skillset required: Agile Dev/ops IN depth Cloud Knowledge Retail knowledge in the grocery or similar industry Self-Directed Process development / improvement Documentation Able to influence and lead Comfortable with initiating and leading change Communication up and down the organization Curious and fast learner Active listening skills Organization skills specifically around ability to handle multiple objectives with conflicting timelines and priorities Has to have led others in an official or unofficial capacity in the past (team lead for example) Service Design Packages knowledge “Plan” and “Build” versus “Run” and “maintain” but well versed in Run and maintain (operations) is a plus Entrepreneurial spirit. Able to drive out opportunities Excellent corporate knowledge. Know how to get things done in an international large organization versus a small organization (politics, "read the room", influence) Able to get things done through others. No absolute authority Required Experience: Network/Data Center: min 3 years Leadership: 2 years Service Delivery/ITIL: certification (v3 or v4 Foundations) or 3 years of experience Project Experience: at least a couple projects as key role Certifications in Network (Network +, Cisco, etc) and Server (Windows, VM and Unix) Project management experience: would prefer Agile/Scrum but will accept Waterfall if they were a key person on the projects and not just “on” the project Ideal person: Experience in ServiceNow (Incident, Change, Problem, CMDB, Knowledge) Project experience as key role and contributor (Agile/Scrum preferred, waterfall acceptable) Infrastructure (Network and Data Center, managing resources), specifically Network and Data center on the job experience for a good number of years or Leadership Active Listening skills Organization skills specifically around ability to handle multiple objectives with conflicting timelines and priorities Has to have led others in an official or unofficial capacity in the past (team lead for example) Service Delivery Must have experience working with multiple partners to deliver results Vendor Management experience (internal and external suppliers) Internal customers and suppliers experience Experience in actively pursuing/driving Problem Management Root Cause and trending Category Code: JN008
Greenville South Carolina Contract Jan 26, 2023 Information Technology Technical Project Coordinator  Location: Greenville, SC (hybrid)  Duration: 12+month contract  Compensation: $30-40/hour  The Technical Project Coordinator  will drive transformational change for the Customer. The PC will be knowledgeable in all aspects of the software development life cycle. This role will partner with the Portfolio Manager to prioritize demand, work demand through the intake and budgeting process, deploy projects and deliver change. The PC will facilitate a feedback loop to ensure Customer achieves maximum value realization. The PC will have direct and frequent Customer Contact through managing numerous concurrent initiatives in a fast-paced environment. Position Responsibilities Responsible for improving overall quality of service while reducing cost of service (Value Realization). Mindset of continuous improvement regarding customer support, satisfaction and process improvement. Manage numerous concurrent initiatives that support Customer’s transformation goals. Report operational achievements and project status to Senior Leadership and other Stakeholders Ensure timely project delivery within budget. Utilize formal project management methodologies. Support Customer’s demand planning process, from intake to delivery. Agent/Champion of change. Identify opportunities for improving quality, efficiency of service and cost effectiveness. Facilitate creation of process and technical support documentation. Facilitate best practices for the analysis, design, testing and implementation of new/modified technology solutions.  Maintain productive relationships with stakeholders at all levels with the Customer organization. Facilitate functional acceptance testing of development deliverables to verify they meet software requirements. Core Competencies, Skills and Experience High degree of professionalism, initiative and ownership. 4+ years experience managing projects. Vendor management. Experience providing application support. Experience with business analysis. Skilled with executive level reporting. Clear understanding of the Software Development Lifecycle. Customer-focused. Strong aptitude for solving problems, attention to detail. Excellent verbal and written communication skills. Ability to communicate technical information to non-technical personnel. Knowledge of client and server hardware, operating systems, and applications. Ability to prioritize and manage a multitude of tasks in a fast-paced environment. Experience with IT Service Desk ticketing/tracking Beneficial Skills and Experience Project Management Certification (PMP or other) Agile Scrum and/or Product Owner knowledge Software Development knowledge Category Code: JN008  
Greenville South Carolina Contract Jan 26, 2023 Information Technology Associate Project Manager Location: Hybrid in Greenville, SC Duration: 1 year, Contract Pay: $40-$50/hour Description: The Associate Project Manager (PM) will drive transformational change for the Customer. The PM will be knowledgeable in all aspects of the software development life cycle. This role will partner with the Portfolio Manager to prioritize demand, work demand through the intake and budgeting process, deploy projects and deliver change. The PM will facilitate a feedback loop to ensure Customer achieves maximum value realization. The PC will have direct and frequent Customer Contact through managing numerous concurrent initiatives in a fast-paced environment. Responsibilities: Support Customer’s demand planning process, from intake to delivery. Agent / champion of change. Identify opportunities for improving quality, efficiency of service and cost effectiveness. Facilitate creation of process and technical support documentation. Facilitate best practices for the analysis, design, testing and implementation of new / modified technology solutions. Maintain productive relationships with stakeholders at all levels with the Customer organization. Facilitate functional acceptance testing of development deliverables to verify they meet software requirements. Responsible for improving overall quality of service while reducing cost of service (Value Realization). Mindset of continuous improvement regarding customer support, satisfaction and process improvement. Manage numerous concurrent initiatives that support Customer’s transformation goals. Report operational achievements and project status to Senior Leadership and other Stakeholders Ensure timely project delivery within budget. Utilize formal project management methodologies. Core Competencies, Skills and Experience: High degree of professionalism, initiative and ownership. 2-4 years’ experience managing projects. Vendor management. Experience providing application support. Experience with business analysis. Skilled with executive level reporting. Clear understanding of the Software Development Lifecycle. Customer-focused. Strong aptitude for solving problems, attention to detail. Excellent verbal and written communication skills. Ability to communicate technical information to non-technical personnel. Knowledge of client and server hardware, operating systems, and applications. Ability to prioritize and manage a multitude of tasks in a fast-paced environment. Experience with IT Service Desk ticketing/tracking Category Code: JN008 #Dice
Greensboro NC Direct Hire Jan 26, 2023 Information Technology Network Engineer – Direct Hire Location: Greensboro, NC (Onsite) Compensation: $60-75k/yr (Based on Experience) Description:  One of CRG’s client (a leading service company) is looking for a Network Engineer. They provide an opportunity to be part of a rapidly growing company that offers competitive benefits and pay. They also offer flexible work hours and an employee friendly environment. Responsibilities: Collaborate in the design and implementation of new network solutions. Monitor and suggest improvements for current networks Install, configure and support network equipment for the internal networks, including routers, switches, firewalls, etc. Work closely with and serve as primary point of contact for day-to-day activity with vendors and subcontractors involved with network installation, operation, and maintenance. Configuring internal routers and switches to maximize network efficiency and security Proactively monitor and troubleshoot internal network devices and end-user connectivity Conduct scheduled maintenance and upgrades Provide initial response and investigation of faults in the network Updating network equipment to the latest firmware releases Update and maintain accurate network documentation. Assist in the creation and update of corporate policies where they impact the network. Manage, configure, and extend virtual networks hosted in Microsoft Azure. Ideal candidate qualities: Ability to think analytically Eagerness to learn new technologies and grow experience Good time management skills Ability to follow process and procedures Strong documentation skills Strong communication skills with both technical and non-technical colleagues Required qualifications: High School diploma (or equivalent) 1-5 years practical experience managing multi-site, distributed WANs Experience building, managing, and maintaining Virtual Private Networks  Experience building, configuring, and maintaining Virtualized Networks Knowledge of fundamental networking concepts and technologies Preferred qualifications: Associate’s or Bachelor’s degree in Information Systems, Network Administration, or related field Experience with Microsoft Azure Networking Experience with Cisco IOS-based networking equipment (CLI and GUI) Cisco certification (CCNA, CCNP, etc) Microsoft Azure certification (AZ-104, AZ-700, etc) Job Category: JN008 #Dice
High Point North Carolina Direct Hire Jan 26, 2023 Sales MSP Sales Account Executive Description:  Our client has been an IT Managed Services Provider in the Triad for a decade. They are actively seeking an experienced Sales Account Executive for the Piedmont-Triad area. They provide Managed IT Support including Cybersecurity, Disaster Recovery, Cloud Hosting, Network Cabling, Video Surveillance Systems, and Door Access Control Solutions. Compensation: $65,000-$75,000 base plus commission. OTE Comp $130,000-$150,000 Benefits: Competitive BCBS medical, dental, vision, and life insurance offerings 401k with company match 7 paid holidays and 2 weeks’ vacation Responsibilities: Identify, pursue, and sell managed IT Service Agreements to net new clients in the SMB Market, as well as strengthen and maintain those client relationships through cross-sell and up-sale opportunities. The SAE must be able to show the added value of a managed services over the traditional Break-Fix model.  The SAE will be responsible for the organization’s market position and achieving financial growth. The SAE will build key client relationships, identify business opportunities, negotiate, and close business deals, and maintain extensive knowledge of current market conditions. The SAE will need to pursue new potential clients, present, and explain our services, convert them into clients, and continue to grow business through honesty and integrity.  Qualifications: Must have a hunter mentality sales approach with 3-5 years of experience with an MSP. Must be willing to follow the sales process and coordinate with the internal team. Primary goal is to sell managed service agreements. Secondary goal is to sell project-based opportunities. Strong understanding of an MSP model and the added value over the break / fix model. Prospect for potential new clients daily, while maintaining your existing relationships.  Cold call, warm, and hot lead follow ups within our geographic area to ensure a robust pipeline  Build relationships and engage in events and networking opportunities. Strong communication, listening skills and presentation skills. Must be able to communicate with business owners and C-Level executives. Proven success hunting, building a pipeline and moving opportunities through the sales cycle. Must attend weekly sales meetings to update the entire team of current opportunities and forecast. Must be able to handle daily operations through ConnectWise PSA, and Infusionsoft CRM. We offer a $200 bonus for referrals. Please send resumes to adunbar@getcrg.com Category Code: JN011 #zr
Winston-Salem NC Direct Hire Jan 26, 2023 Controller Assistant Controller Summary: In more than 50+ years of service, our client has grown to be one of the most respected companies in the transportation industry. Their customers represent a variety of industries and include Fortune 500 companies. They are looking for an Assistant Controller to join their team. This is a great opportunity to be part of an established and stable privately-held company that is continuing to grow! Opportunity: Direct Hire Salary: $85,000 - $95,000 Location: Winston-Salem, NC - 100% on site  Benefits: Full medical, dental vision (standard and premium options) Company PAID Life insurance, short-term & long-term insurances Holiday pay plus PTO  401-k with Company Match   Responsibilities: Assist the Controller in producing accurate and timely financial statements based on GAAP accounting Assist in the month end closing and financial reporting process including account analysis and reconciliation Reconcile bank statements monthly Assist with payroll and benefit administration Reconcile multi branch accounts for inventory and work in progress Perform internal audit to verify customer invoicing is accurate Development of operational procedures and documentation of data flow Manage and implement CPI increases to customers Development of system controls to ensure data integrity Point person for troubleshooting system issues Responsible for managing operational data and ensuring data integrity and accuracy Responsible for managing software applications related to company financial statements Responsible for handling recurring journal entry processing Serve as project manager for any system implementation or upgrades Assist in special projects as necessary Qualifications: B.S. degree in accounting preferred (not required) 3 years of experience in public/private accounting preferred Effective communication and interpersonal skills Strong organizational and time management skills Proficient in Microsoft Excel and Word Ability to take initiative Previous public accounting auditing experience preferred Category Code: JN001
Somerset New Jersey Direct Hire Jan 26, 2023 Account Manager Senior Corporate Tax Accountant Summary: Our client, a leading international healthcare manufacturing company in all US states and more than 30 countries with over 15,000 employees, is seeking to add a new Senior Tax Accountant to their team! In this newly created role, the Senior Tax Accountant will be the dedicated corporate tax specialist for the US side of the businesses and will be responsible for tax compliance and consulting for income tax and other miscellaneous tax related items for all US legal entities. This individual will report to the US Tax Manager and be involved in tax optimization and risk analysis of new business decisions, mergers and acquisitions and corporate structure changes, documenting changes, tax provision, tax return filings, tax research, etc. This position is a highly critical and visible role that supports multiple stakeholders and will require strong organization and collaboration. Why Open: Newly created role due to growth! Location: Somerset, NJ – Tri-State ONLY! REMOTE!  Benefits: 401K - 50% match of the first 6% you contribute Culture: Collaborative team, very supportive and helpful! Responsibilities: Responsible for tax compliance and consulting for income tax and other miscellaneous taxes. Lead the coordination with the external tax advisor with respect to the tax provision and tax return filings. Identify opportunities to transfer various outsourced tasks in-house, including establishing and documenting processes. Responsible for tax optimization and risk analysis of new business decisions, mergers and acquisitions and corporate structure changes; including the preparation and filing of the required documentation to implement all changes. Lead income tax audits. Responsible for researching and resolving tax notices and issues. Coordinate with Group Tax Transfer Pricing Specialist, including gathering information and conducting research with respect to US transfer pricing. Coordinate with Group Tax on tax technical issues and developments and ad hoc projects. Responsible for staying up to date and communicating legislation developments and the potential impact on the US Group with the US Tax Manager and Group Tax on a routine basis. Complete all other tasks and projects assigned by management. Qualifications: Bachelor’s Degree in Accounting or Finance 5+ years of corporate tax experience with increasing responsibilities Strong Microsoft Excel skills Category Code: JN001
Greensboro NC Direct Hire Jan 26, 2023 Administrator NetSuite Administrator Duration: Direct Hire Location: Greensboro, NC JOB DESCRIPTION As a NetSuite Administrator, this candidate will do more than core administration responsibilities. This Administrator will take part in a phased implementation utilizing several NetSuite modules and third-party software providers. The position will work synergistically with the Senior NetSuite Administrator in the implementation of NetSuite. After implementation, this candidate will work with the Senior NetSuite Administrator to administer the NetSuite application in a continuous improvement approach. The NetSuite Administrator should have a thorough understanding of the implementation goals and be able to make and/or act upon most implementation decisions, in cooperation with the appropriate business unit representatives (Business Analysts). RESPONSIBILITIES Assisting the Sr. NetSuite Administrator in understanding and identifying customer requirements. Development of systems that support NetSuite productivity improvements in accordance with corporate policies and procedures. Assisting the Sr. NetSuite Administrator in the management of the system configuration, including design and data migration decisions. Coordination of user acceptance testing. Conducting user training sessions. Assist with front end customizations using suite builder. Maintenance and daily management of the NetSuite application. General system administration. System configuration, data integrity and all system related policies and procedures. Providing front line support with regards to all aspects of NetSuite and data maintenance. Primary point of contact for NetSuite Support. System adoption and satisfaction, including training users on the NetSuite application relevant to their jobs; provide support to users and maintain proper system access; and support end user technical requests. Monitoring end-user usage of systems, tracking performance, performing daily administrative and support tasks, maintenance, and system documentation. Development and implementation of policies, procedures, and guidelines to ensure the quality of data and perform regular data audits; resolve data integrity issues. Development, functional testing and rollout of customizations, custom objects, new enhancements, application releases and system integration based on user/business needs. Developing, documenting, and following formal policies, procedures and protocols for changes, customization, standards, usage, etc. Responsible for providing product feedback to vendor and tracking of requested enhancements. REQUIREMENTS Bachelor’s Degree in Management Information Systems with 2 years of experience, or Associate Degree with 4 years of experience Experience with Suite Commerce Advanced, Serialized Inventory, Warranties, Warehouse Management Systems, Bins, and Inventory counts. Strong with workflows, SQL, saved searches, reports, analytics, Power BI. Detailed understanding of common industry standard business practices in Accounting, Order to Cash and Procure to Pay. Experience with software in a ‘Software as a Service’ (SaaS) environment is a definite advantage, as is experience with financial accounting, customer management, and sales force automation software. Strong analytical and problem-solving skills; ability to work creatively in problem solving environment. Working knowledge of Microsoft Office. Excellent customer service skills with the ability to form relationships both externally and internally. Excellent written and verbal communication skills. Preferred Education and Experience Experience with integrations in NetSuite. Experience with cloud providers like AWS or Microsoft Azure. SQL Server Management Studio BENEFITS OF WORKING AS AN EMPLOYEE AT CRG All W2 Employees at CRG are offered the following benefits options! Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG! We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first 500 dollars of the HSA contributions. Our 30K Life Insurance Policy is FREE (no cost to the employee) if you sign up for it! We also have a 401K plan, with open enrollment quarterly (January, April, July, and October) after working at CRG for 90 days. CRG matches 100% of the first 3% of employee contributions to the 401K plan! Category Code: JN008
Rock Hill SC Direct Hire Jan 26, 2023 Information Technology Supply Chain Planning Specialist Location: Charlotte, NC Duration: Direct Hire Pay: $120,000+/yr The Supply Chain Planning Specialist is the Business Oracle subject matter expert for distribution requirements planning, material requirements planning, forecasting, and ATP/GATP/GOP. This candidate should be prepared for an individual contributor role that has significant influence on plans so they should be able to execute operations systemically. The Planning Specialist will support the business through assessment, analysis, design, documentation, implementation, project management, enhancements, and training. RESPONSIBILITIES: Engage with primarily operational business stakeholders to gather/analyze requirements and map them to solutions Develop end-to-end business process flow diagrams for all related business processes Work with the team to analyze, diagnose and resolve unpredictable and varied problems using diverse methods and tools Document company-specific user instructions and conduct end-user training Facilitate requirements workshops, documenting detailed functional, technical, reporting, and data requirements Provide support to supply chain, manufacturing and engineering teams, and act as the primary point of contact for Super User / Business Administrative support Write business requirement documents for reports, interfaces, data conversions and application extensions Review and analyze the effectiveness and efficiency of existing business processes/ systems/ technologies used in/for Supply Chain Management and develops/implements strategies for improving or leveraging these systems and best practices Ensure that any new software integration meets functional / end user requirements, compliance and interface specifications, and proper documentation are maintained Develop effective test scenarios, scripts and use cases with consideration to cross functional and process stream impact Analyze formal test results in order to discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws Oversee cross functional projects and/or tasks Coordinate activities of teams, schedules and resources for assigned tasks or projects Carry out procedures to ensure that all information systems products and services meet quality, organization standards and end user requirements QUALIFICATIONS:  Bachelor’s degree Six Sigma Black Belt or Green Belt desired 10+ years of Functional experience in Oracle Planning process MRP / DRP / ASCP / Demantra (MPS is a plus) Experience with Forecast based planning (constrained or un-constrained) Experience with the Software Development Lifecycle Process Along with requirements definition, business analysis, design, systems integration, and implementation Ability to work cross functionally and with development teams to support enhancements or projects A general understanding of the functional teams across supply chain, the value chains and product families The capability to explain the business requirement to other project team members Strong Experience with Oracle Applications implementation and upgrade Expertise in the following modules –Inventory, Purchasing, MRP, and BOM Strong oral and written communication skills, specifically a proven ability to communicate business and technical information clearly and effectively Experience in Oracle Applications performance tuning Strong customer focus, excellent problem solving, and analytical skills The ability to be a specialist in the development of Oracle software solutions utilizing expertise in requirements definition, business analysis, design, systems integration, and implementation Self-motivated and result-oriented with strong analytical skills Must have worked on Oracle Application support projects in the past Experience in developing, testing, implementing and supporting Oracle SCM integrated solutions Ability to work with a Global Users group and ready to travel overseas Ability to identify functionality gaps and develop solutions for them Working on large projects / programs (covering many regions / many business areas) Working experience in performance optimization Category Code: JN008 #zr
Los Angeles California Direct Hire Jan 26, 2023 Tax Tax Supervisor | REMOTE Summary: A full-service regional accounting firm with 20+ years in business is seeking a Tax Supervisor to join their rapidly growing team! In this newly created REMOTE role, the Tax Supervisor will be responsible for reviewing advanced C-Corporation, Partnership, S-Corporation, Personal, Non-Profit and Trust tax returns, preparing for tax audits and estate tax planning, and managing relationships with clients. This individual will help develop firm processes and procedures, manage workflow distribution, schedule and train employees, provide constructive feedback, and set an example for seniors, staff and interns. As a leader in the firm, the Tax Supervisor will be responsible for leading client service meetings and developing new business through multiple networking and marketing initiatives. Location: 100% REMOTE Salary: $90,000 - $110,000 + bonuses Benefits: 4 weeks of PTO + 10 Paid Holidays Medical, Dental and Vision - PPO, HSA, FSA options! Free Life Insurance Policy up to $100K Long-Term Disability Employee Assistance program (EAP) 401K Responsibilities: Review advanced C-Corporation, Partnership, S-Corporation, Personal, Non-Profit and Trust tax returns Review Corporate and Personal tax planning Prepare Estate tax planning, specialized partnership allocations, stock sales and ownership changes Perform tax audit representation Achieve monthly and annual charge hour goals Review of Form 1099’s, Sales tax returns, Business Property Statements and Business Licenses Conduct intermediate technical research to resolve technical issues on new and existing clients Manage and maintain control lists and deadlines to ensure timely filing and reporting Participate in staff evaluations, weekly scheduling management meetings and mentoring program Manage senior and staff workflow distribution and scheduling for maximum efficiency Develop firm processes and procedures and set professional conduct and leadership example to seniors and staff Facilitate in house training and meetings and provide one on one feedback to staff Assist in billing process by analyzing WIP and providing invoice totals Lead client services meetings and develop new business through networking and marketing initiatives Plan and partake in firm recruiting events as well as participate in intern selection, training, and feedback process Participate in advanced continued education as well as leadership and management training Qualifications: Bachelor’s Degree in Accounting required CPA license required 4+ years of federal and state income tax return experience (C-Corporation, Partnership, S-Corporation, Personal, Non-Profit and Trust) from a regional accounting firm Ability to understand schedules of tax forms, entity type setup, formation and dissolution, retirement plan options, foreign entity reporting, section 1031 exchanges, basic foreign/multistate returns, POL, PAC and LM2 tax returns and specialized tax credits Preferred experience with CCH Axcess Strong written and verbal communication skills Category Code: JN001, JN005
Los Angeles California Direct Hire Jan 26, 2023 Tax Tax Manager | Tax Supervisor Summary: A full-service regional accounting firm with 20+ years in business is seeking both a Tax Manager and a Tax Supervisor to join their rapidly growing team! In these newly created REMOTE roles, the Tax Manager / Supervisor will be responsible for managing and training a team of 6+ employees, leading meetings and evacuations, reviewing advanced C-Corporation, Partnership, S-Corporation, Personal, Non-Profit and Trust tax returns, preparing for tax audits and estate tax planning, developing and implementing process improvements, maintaining internal controls, etc. As a leader in the firm, the Tax Manager will participate in manager and committee meetings and head up firm initiatives to grow the firm’s people, clients and safety. Location: 100% REMOTE Salary: Manager: $110,000 - $130,000 + bonuses Supervisor:  $90,000 - $110,000 + bonuses Benefits: 25 PTO (Vacation/Sick) days 6 Paid Holidays Medical, Dental and Vision - PPO, FSA options, HSA ($500 company contribution), and HRA ( $500 company contribution) options 401K match (25% of your annual contributions up to 1% of your income) Free Life Insurance Policy up to $100K Long-Term Disability Employee Assistance program (EAP) Responsibilities: Achieve monthly and annual charge hour goals, as well as review and analyze staff hour reports. Lead staff meetings and evaluations, weekly scheduling management meetings and participate in mentoring program. Participate in manager meetings and as members of committees as assigned. Hold weekly scheduling check-in meetings with assigned staff. Manage supervisor, senior and staff workflow distribution and scheduling for maximum efficiency. Review advanced C-Corporation, Partnership, S-Corporation, Personal, Non-Profit and Trust tax returns Review Corporate and Personal tax planning Prepare Estate tax planning, specialized partnership allocations, stock sales and ownership changes Perform tax audit representation Achieve monthly and annual charge hour goals Review of Form 1099’s, Sales tax returns, Business Property Statements and Business Licenses Conduct intermediate technical research to resolve technical issues on new and existing clients Manage and maintain control lists and deadlines to ensure timely filing and reporting Participate in staff evaluations, weekly scheduling management meetings and mentoring program Manage senior and staff workflow distribution and scheduling for maximum efficiency Develop firm processes and procedures and set professional conduct and leadership example to seniors and staff Facilitate in house training and meetings and provide one on one feedback to staff Assist in billing process by analyzing WIP and providing invoice totals Lead client services meetings and develop new business through networking and marketing initiatives Plan and partake in firm recruiting events as well as participate in intern selection, training, and feedback process Participate in advanced continued education as well as leadership and management training Qualifications: Bachelor’s Degree in Accounting required CPA license required 4-5+ years of federal and state income tax return experience (C-Corporation, Partnership, S-Corporation, Personal, Non-Profit and Trust) from a mid-size/regional accounting firm Ability to understand schedules of tax forms, entity type setup, formation and dissolution, retirement plan options, foreign entity reporting, section 1031 exchanges, basic foreign/multistate returns, POL, PAC and LM2 tax returns and specialized tax credits Preferred experience with CCH Axcess Strong written and verbal communication skills Category Code : JN001, JN005 
Cottondale Alabama Direct Hire Jan 26, 2023 Manufacturing Maintenance Technician Summary: CRG is partnered with one of the nation’s largest and fastest-growing precision manufacturing companies, offering support to OEMs within the aerospace and defense industry. Our client is seeking a Maintenance Technician to join their team with responsible for performing highly diversified preventative maintenance and service to maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of business goals and objectives. Opportunity: Direct Hire Compensation: $30/hr Schedule: Day Shift (7am-3:30pm) Location: Tuscaloosa, AL Responsibilities: Provide emergency / unscheduled repairs of production equipment during production and perform scheduled maintenance repairs of production equipment during machine service Read and interpret equipment manuals and work orders to perform required maintenance and service Detect faulty operations, defective material, and report those and any unusual situations to proper supervisor Complete all required training and any additional training required by supervisor Troubleshoot equipment issues Act as a liaison between company and OEM maintenance support Install and maintain machine tool equipment Install and maintain utility-related piping, wiring, and control Control maintenance-owned tools, tester, etc., and always keep maintenance area clean Perform preventive maintenance activities and documents per required systems Support continuous improvement activities Promote and ensure facility safety and security Generate and maintain effective documentation for processes, procedures, and training purposes Perform other duties as assigned Qualifications: Associate or technical degree, preferably in a technical field or the equivalent combination of education and experience. 5+ years of experience in a similar industrial or maintenance-related field Ability to manage and prioritize time effectively Ability to problem-solve advanced electrical controls,( i.e., Siemens 840d multi-axis drive controls, Profibus, DIN Schematic ) Ability to problem-solve advanced mechanical controls,( i.e. geometrical alignments, hydraulics, pneumatics) Knowledge of HVAC, piping, communications, and electrical Fabrication, assembly, disassembly Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Access, Outlook, Visio) Ability to write professionally for multiple outlets that conform to prescribed style and forma Strong written and verbal communication skills Category Code: JN004. JN029  
Thomasville North Carolina Contract Jan 26, 2023 Project Manager Project Manager – Information Technology Duration: 6-12 Month Contract to Hire Location: Remote; Must be able to support EST hours and travel onsite a few times per year Rate: $80+ /hour W2 Responsibilities: Provide a single point of contact for projects Experience with building project plans Providing analysis Strong documentation skills Able to manage business requirements Implement project management best practices, governance, process guidelines, tools and reporting templates (i.e. methodology), and train other personnel to use these tools Lead cross-functional project teams, delegate project tasks, and hold team accountable to deadlines Follow up on project status, benefits, risks, interdependencies, timelines, and modify where needed to maximize the probability that project milestones are delivered according to plan. Work with management team to set and communicate specific project timelines Drive continuous improvement in project management process Ability to build schedule for the Scrum Team Create and maintain budgeting for projects including month over month review Perform project tasks and supplier management and vendor management Analyze supply needs based on PFEP (Plan For Every Part) tools and coverage files Requirements: 5+ years’ work experience in project management and supporting system solutions and / or business applications Prior experience with large scale Software Development projects for implementations or integrations Must be able to setup / build project plans in MS Project Strong ability to drive due dates and identify risks / issues Agile background PMI / PMP certifications a plus Strong affinity to ask questions and dig for the best answers / solutions Knowledge of CPG and SaaS integration Benefits of working as an employee of CRG! All W2 Employees at CRG are offered the following benefits options! Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG! We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions. Our 30K Life Insurance policy is FREE (no cost to the employee), as long as you sign up for it! We also have a 401K plan, with open enrollment quarterly (January, April, July, and October) after working at CRG for 90 days. CRG matches 100% of the first 3% of employee contributions to the 401K Category Code: JN008