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Columbia South Carolina Direct Hire Mar 18, 2024 Management Co-Store Manager CRG is collaborating with a prominent American retail establishment with a century-long legacy, seeking a Co-Store Manager for its South Carolina branch. As a Co-Store Manager, you will oversee the efficient and profitable operations of the store, uphold customer satisfaction, and foster a positive work environment. Opportunity: Direct-Hire Compensation: $70,000-$75,000 per year, plus annual performance bonuses Location: Columbia, SC Responsibilities: Ensure high levels of customer satisfaction, courtesy, and service excellence throughout the store. Achieve financial targets outlined in the budget for the assigned area and support the store manager in achieving overall store goals. Assist in store staffing, including forecasting staffing needs, recruitment, and training. Ensure that direct reports understand performance expectations and hold them accountable for achieving budgeted results. Maintain continuous awareness of store conditions through frequent and detailed store inspections. Uphold sanitation and food safety standards throughout the store. Foster a positive store morale through effective supervision and recognition. Facilitate effective communication with internal and external individuals. Ensure compliance with all federal, state, and local statutes, regulations, and company policies. Maintain a safe facility for customers and team members. Qualifications: Bachelor’s degree preferred 1-2 years of progressive experience in large retail operations management required, preferably within the grocery retail sector. Category Code: JN033, JN037 #zr
Mooresville North Carolina Contract Mar 18, 2024 Information Technology Entry Level IT Technician 1-year renewable contract opportunity working onsite for our client in Mooresville, NC. We are adding 3 Technicians to help build and configure new IT/Retail devices such as POS systems/Registers and Self-Checkout (SCO) systems. Candidates should have IT knowledge in hardware and software. Any IT certifications such as A+ or Net+ are desired but not required. These are entry level IT, hands on positions building electronic and IT devices. It is a production environment rolling out the new devices to be shipped to the stores. These Technicians in this position will be working in the Technical Service Department, which services and builds all the IT and electronic equipment utilized in the large retail stores – duties include dealing with mobile devices, printers, laptops, scanners, servers, etc. Pay starts at $18/hr. This is hourly only, no paid time off. The hours are M-F 8am-5pm unless they get into “crunch mode," the hours can start earlier such as 6am or 7am and turn into a 10 or more-hour day. Any hours over 40 in a work week is paid at OT rates, time and a half. This team works on Saturdays as needed. These are 1-year contract opportunities that typically get extended since we always have additional projects coming up. It is a good way to get your foot in the door with a large, stable, and dynamic Corporation and can lead to being placed in different IT departments, such as with the help desk or desktop teams. The environment is very diverse and fast paced; team players and self-starters are needed. Candidates need to be able to follow directions, and company policies, be multi-task oriented and be willing to help in other areas as needed. The Technical Service Dept. is also attached to the warehouse area where they ship all the IT equipment – many times helping clean, pack, wrap, label, and ship devices out are included in duties as well. These are immediate needs.  CRG Benefits CRG offers discounted health/dental benefits after 90 days, 401k plan with matching – quarterly sign ups. Category Code: JN008 #zr
Mesquite Texas Direct Hire Mar 18, 2024 Management Senior Operations Manager CRG’s well-known manufacturer is searching for a Senior Operations Manager to join their team! This role is responsible for directing daily activities of Operations Managers and Supervisors across multiple shifts. This role will play a key part in directing productions activities, and mentoring productions superintendents and supervisors to achieve goals for production, cost, quality, and safety. Opportunity: Direct Hire Location: Mesquite, TX Compensation: Competitive salary + benefits Responsibilities: Oversee and direct daily activities of Operations Managers and Supervisors on multiple shifts. Direct productions activities for various work centers and processes on multiple shifts. Lead and mentor productions leadership staff to achieve overall performance goals for production, cost, quality, and safety. Coordinate productions activities through planning with departmental Supervisors, Schedulers, HR Managers, and Quality Systems Trainers to ensure that distribution objectives are met in a timely and cost-effective fashion. Qualifications: Bachelor’s degree in business or related field, and 7-10 years of distribution or manufacturing experience preferred. Supervisory/Management experience and Powered Industrial Vehicle license required. Lean Manufacturing and Continuous Quality Improvement principles and system Improvement Methods experience required. Category Code: JN037
Spanaway Washington Direct Hire Mar 18, 2024 Management Senior Operations Manager CRG’s well-known manufacturer is searching for a Senior Operations Manager to join their team! This role is responsible for directing daily activities of Operations Managers and Supervisors across multiple shifts. This role will play a key part in directing productions activities, and mentoring productions superintendents and supervisors to achieve goals for production, cost, quality, and safety. Opportunity: Direct Hire Location: Spanaway, WA Compensation: Competitive salary + benefits Responsibilities: Oversee and direct daily activities of Operations Managers and Supervisors on multiple shifts. Direct productions activities for various work centers and processes on multiple shifts. Lead and mentor productions leadership staff to achieve overall performance goals for production, cost, quality, and safety. Coordinate productions activities through planning with departmental Supervisors, Schedulers, HR Managers, and Quality Systems Trainers to ensure that distribution objectives are met in a timely and cost-effective fashion. Qualifications: Bachelor’s degree in business or related field, and 7-10 years of distribution or manufacturing experience preferred. Supervisory/Management experience and Powered Industrial Vehicle license required. Lean Manufacturing and Continuous Quality Improvement principles and system Improvement Methods experience required. Category Code: JN037
Carlisle Iowa Contract Mar 18, 2024 Customer Service Customer Service Representative A global CRG client in Carlisle, IA is looking for a Customer Service Representative. Our client is a world leader in providing logistics solutions for multinational companies! Primary responsibilities in this position include maintaining customer service and ensuring accuracy with deliveries.  Location: Carlisle, IA Compensation: $19.75/hr Opportunity: Contract Schedule: Monday-Friday 10am-6:30pm Benefits: All W2 Employees who work an average of 30+ hours per week at CRG are offered the following benefits options! Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG! We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions. CRG offers a 401K plan, with open enrollment quarterly (January, April, July, and October) after working at CRG for 90 days. CRG matches 100% of the first 3% of employee contributions to the 401K plan, plus 50% for the next 2% of contributions! Responsibilities: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders Qualifications: • Microsoft Office Suite experience  • High school diploma or equivalent • 1+year related experience preferably within a call center environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations Category Code: JN003
Carlisle Iowa Contract Mar 18, 2024 Customer Service Customer Service Representative Summary: A global CRG client in Carlisle, IA is looking for a Customer Service Representative. Our client is a world leader in providing logistics solutions for multinational companies! Primary responsibilities in this position include maintaining customer service and ensuring accuracy with deliveries.  Location: Carlisle, IA Compensation: $19.75/hr Opportunity: Contract Schedule: Monday-Friday 10am-6:30pm Benefits: All W2 Employees who work an average of 30+ hours per week at CRG are offered the following benefits options! Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG! We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions. CRG offers a 401K plan, with open enrollment quarterly (January, April, July, and October) after working at CRG for 90 days. CRG matches 100% of the first 3% of employee contributions to the 401K plan, plus 50% for the next 2% of contributions! Responsibilities: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders Qualifications: • Microsoft Office Suite experience  • High school diploma or equivalent • 1+year related experience preferably within a call center environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations   Category Code: JN003 #zr
Charleston South Carolina Contract To Hire Mar 18, 2024 Information Technology Promethean Installer Location:  Charleston , SC  Contract Length: Contract to hire Hours/ Schedule:  4X10-hour days Travel: Travel is required Pay Rate/Salary: $20-25/hr  Responsibilities: K-12 Higher Education; Both software and hardware   installs of Promethean boards (panel and OSP) Update Chrome Box  Hookup panels to Wi-Fi Crew Leads generally handle most of this Lifting requirement; Some panels can be up to 200 pounds (with 3 man team) Qualifications: At least a Year of experience with Active Panels, Clear Touch, Promethean Boards, etc. Good work ethic/ hard worker Driving License/Record must be clear Willing to travel to Georgia and Charleston, SC  Anything over an hour and a half travel requires hotel; $40/day stipend when you get a hotel; Hotel is provided  Cabling experience is a plus ***Background Check/Drug Screening, Driving Record, No Felonies (will work at schools with Children)*** Category Code: JN008 #zr #Dice
Charlotte North Carolina Direct Hire Mar 15, 2024 Associate Accountant Accountant CRG’s client, a Non-Profit Property Management company in Central Charlotte, is seeking an Accountant to join their team. This individual will be responsible for supporting the Finance department by performing high-level accounting functions. This is an amazing opportunity to gain valuable experience to grow your skillset and become an asset to the organization! Opportunity: Direct Hire Schedule: Monday to Friday (8am-5pm) *HYBRID* Location: Charlotte, NC Compensation: $53,000 - $56,000 + quarterly bonuses Responsibilities: Responsible for processing monthly journal entries and accruals relating to the organizations’ projects expenditures and earnings. Administers accounts receivable billing and maintenance. Handles transactions that are dealing with Development and Acquisitions. Assists the Senior Accountant and the Senior Vice President of Accounting with financial and compliance reporting regarding affiliated entities, state programs and federal programs. Prepares year end schedules and documents to support annual financial statements. Records and maintains petty cash and cash advance schedules. Researches and analyzes compliance/accounting issues relating to balance sheet and income statement totals. Records cash receipts in treasury bankbook system/bank reconciliations. Maintains financial schedules and work papers supporting income statement and balance sheet summations. Assists with fixed asset recording and monitoring utilizing their software. Provides accounting support via journal entries, account inquiries, and analysis. Performs monthly reconciliations with leased housing staff, ensuring that invoices and amounts are properly calculated/completed for lease ups, terminations, re-certifications, withholding/abatements, retros and recaptures. Qualifications: 3 -5 years of accounting experience AND/OR 4-year accounting degree + internship. General accounting knowledge/experience. Knowledge of Debits/Credits. Property accounting experience, preferred.  Intermediate/Advanced Excel skills (Pivot tables, V Looks Ups). Yardi experience, preferred. Category Code: JN001 #zr
Salisbury North Carolina Contract Mar 15, 2024 Information Technology Systems Engineer Location: Within an hour of Charlotte/Salisbury location--at one day per week--some weeks will be at least two times per week. Duration: 9 Months, Contract Pay: $30+ per hour  JOB DESCRIPTION Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired. RESPONSIBILITIES Responsible for handling code deployments which would involve managing schedules, deployment process, validation of code deployed, working with QA for certification, and ensuring by calling pilot stores that no impacts are found. Managing POS configuration changes which involves building packages that would set the necessary changes being requested or testing new configuration changes. The team also manages hardware deployments with vendor partners and any configuration needed for those changes. The team uses strong analytical skills to research and resolve POS issues reported. QUALIFICATIONS Attention to Details POS or experience supporting POS. Deployment exp--software of hardware skillset Not looking for Quality Analyst skill sets Great Communication Skills Documentation Skillset--how properly document issues reported. Certifications: None College: Technical Degrees are a nice to have but not a must Years of Experience: 3 to 5 years of experience Specific POS applications – NCR Storeline, ACE 4690, NCR POS Emerald 1.0 Wireless Android applications POS knowledge Strong analytical skills Strong excel skills. Strong communication skills Knowledge of SQL Batch Scripting Category Code: JN008 #Dice
Charlotte North Carolina Direct Hire Mar 15, 2024 Senior Accountant Senior Accountant This company, specializing in lab management services, has been a pioneer in the health care community and is a catalyst for ingenuity. This quick growing business is able to create solutions to real world problems and leads the nation in trusted end to end medical/laboratory services. They are searching for a Senior Accountant with solid NetSuite experience to join their team. This opportunity offers growth and the ability to be involved in dynamic projects!  Salary: $70,000 - $80,000 Location: Charlotte (Arrowwood Rd. area) Schedule: Flexible Hybrid - 1 day a week on site (or as needed). Responsibilities:  Accurately and timely preparation and maintenance of general ledger accounts, consolidated income statement, balance sheet and statement of cash flows. Maintain and continuously improve on documented system of accounting policies and procedures. Assist with the production of periodic financial reports, ensuring that the reported results comply with GAAP. Complete monthly close processes including account/GL reconciliations and analysis, preparation of journal entries and period-end accruals, compilation and review of monthly billings and commissions including researching and resolving reconciling items. Participate in the monthly billing process ensuring accuracy and completeness of all client bills and associated revenue. Supervises the accumulation of permitted reimbursements from clients through the AP process and bill those reimbursements to the clients monthly. Review and keep record of AP processes and reviews expenses incurred. Maintain fixed asset records and reconciliation to the GL. Assist with financial analysis. Work with external auditors and tax professional and provide needed information for the annual audit. Qualifications: Bachelor's degree in Accounting or Finance 3+ years of experience of applicable experience with monthly close, financial reconciliation, and analysis. 1+ years of NetSuite experience. Intermediate experience with MS Excel.  Knowledge and understanding of GAAP Project-focused and driven with the ability to take ownership and initiative of responsibilities.  Category Code: JN001
Charlotte North Carolina Direct Hire Mar 14, 2024 Associate Accountant NEW GRADUATES ARE ENCOURAGED TO APPLY Accountant | Entry Level CRG just launched an exciting opportunity in the Charlotte area for an entry level Accountant who is looking to join a team that is rapidly growing. This company really invests in their employees by providing a structured two-week training program and one on one time with each employee weekly. The primary role is providing financial support to field operations while providing excellent internal customer service. This opportunity offers amazing growth opportunities and benefits (see below)! Opportunity: Direct Hire Salary: $55,000 Location: Charlotte, NC Schedule: Hybrid – 3 days REMOTE Company Benefits & Perks: FREE Starbucks, breakfast, and lunch on-site with a variety of options! 401K : 50% potential company match on the $1 up to 6% - company pays $0.35 on the $1 up to 6% with the option to provide an additional $0.15 (which typically pays out!) PTO: 28.5 PTO /Holidays!! (3 weeks of Vacation/Sick Days + 12 Paid Holidays + 3 Paid Half Days) Competitive Dental, Vision, & Health Insurance for you AND your dependents FREE Life Insurance Policy and Short & Long-Term Disability FREE Lifestyle Health Coaching, Wellness Rewards, & Employee Assistance Program Responsibilities: Communicate with restaurant and cafeteria managers at various locations regarding Accounting questions via phone and email while providing excellent internal customer service Prepare journal entries as needed in SAP Accounting software Make sure that monthly P&L statements are an accurate reflection of the results of the period Ensure balance sheet accounts reflect the correct balance and are reviewed and reconciled monthly Perform balance sheet review funds, inventory, entitlement Accruals, etc.) and operation closures Train managers via phone to use and understand Accounting SAP Accounting software Ensure that all managers’ contact information is updated and correct in SAP Accounting software Adhere to Accounting policies and procedures and maintains our internal controls Perform other accounting tasks as needed in SAP Accounting software Qualifications: Two-year degree in Accounting or Business with Accounting concentration and 3+ years bookkeeping / accounting experience, full charge general ledger OR 10+ years bookkeeping / accounting experience, full charge general ledger Excellent customer service skills Good communication skills, verbal, and written Proficient knowledge of Excel Ability to work under pressure of tight deadlines Must be a quick learner and self-motivated Category Code: JN001
Charlotte North Carolina Direct Hire Mar 14, 2024 Administrative Assistant Administrative Assistant A growing company in Charlotte that has been around for over 60 years is seeking a customer-focused administrative assistant to join their team. The admin assistant will take on a multitude of responsibilities supporting the entire company in some capacity and serving as first point of contact for most customers, visitors, etc.   The admin assistant coordinates front desk activities, supports the Executive, Sales, and Accounting teams with various tasks, and supports a variety of other administrative tasks including coordinating meetings, managing office supplies, and coordinating with vendors. Opportunity: Direct-Hire Location: Charlotte, NC  Compensation: $40,000 - $45,000 Company Benefits: Health Insurance - 100% paid employee premium (HSA & Flex Spending options) 20 days PTO/Sick Days and 9 paid holidays! 401k plan – 50% up to 4% Profit sharing eligibility - discretionary contribution Life Insurance and Long-term Disability Insurance Responsibilities: Greet all visitors in a professional, welcoming manner; direct or escort them to a specific location if necessary. Answer, screen, and route incoming calls to appropriate person and take accurate messages, as necessary. Monitor and forward any incoming e-mails to the appropriate party. Retrieve daily incoming mail from mailbox and open/sort mail. Stamp all outgoing mail and deliver to mailbox. Assist the accounting department with preparation of weekly check and invoice mailings by placing checks/invoices in envelopes, stamping, sealing, and delivering to mailbox. Assist accounting and HR departments with review and preparation of biweekly expense reports. Maintain postage machine and postage balance. Periodically inventory office and breakroom supplies and re-order supplies as needed. Coordinate logistics and schedules for in-house meetings. Coordinate local lodging for employees or customers visiting the Concord office, as needed. Assist sales department with project related documentation as needed. Coordinate logistics regarding car wash vendor including communication with vendor, collecting keys, arranging for payment, etc. Support account managers as determined by management with data entry in our CRM system. Qualifications: 1+ years of experience in an office setting, preferably in an administrative/receptionist role Proficient in Microsoft Office Suite Associates degree preferred Excellent customer service and communication skills Highly organized and detail-oriented Category Code: JN002
Charlotte North Carolina Direct Hire Mar 14, 2024 Senior Accountant Senior Accountant Summary: Our client, one of the top 10 largest companies in the US, headquartered in Charlotte, NC is looking for a Senior Accountant to join their team. The Senior Accountant will have the opportunity to grow within an international multi-billion-dollar company which has recently been named one of the best employers for diversity! This professional would review contracts and prepare monthly journal entries, payments, and reconciliations for those contractual obligations, as well as reconcile and ensure P&L statements and balance sheet accounts are an accurate reflection of the results of the period. As a senior member of the team, this positive and self-motivated leader will get the chance to mentor and assist both new and existing associates and grow their leadership skills! Salary: $78,000 Location: Charlotte, NC (Airport area)  Schedule: Hybrid - two days REMOTE  Company Benefits & Perks: FREE Starbucks, breakfast, and lunch on-site with a variety of options! PTO: 33.5 PTO /Holidays (4 weeks of Vacation/Sick Days + 12 Paid Holidays + 3 Paid Half Days) 401K : 50% potential company match on the $1 up to 6% - company pays $0.35 on the $1 up to 6% with the option to provide an additional $0.15 (which typically pays out!) Competitive Dental, Vision, & Health Insurance for you AND your dependents FREE Life Insurance Policy and Short & Long-Term Disability FREE Lifestyle Health Coaching, Wellness Rewards, & Employee Assistance Program Responsibilities: Review contracts to identify and interpret complex financial obligations  Ensure compliance to contract terms and commitments including, commissions, volume allowances, profit splits etc.  Prepare monthly journal entries, payments, and reconciliations for such contractual obligations  Ensure accounting conforms to the Group Accounting Policies and Procedures manual based on International Financial Reporting Standards (IFRS)  Ensure monthly profit and loss statements are an accurate reflection of the results of the period Prevent earnings management through appropriate use and validation of journal entries Partner with internal departments such as Corporate Accounting, Legal, Technical Accounting & Audit, STG, etc., as well as Field Finance and Operations management  Ensure balance sheet accounts reflect the correct balance and are reviewed and reconciled monthly  Analyze profit and loss statement and balance sheet for possible misstatement/defalcation Use all available tools to maintain highest degree of internal control possible  Drive, create, and implement new processes and strive to identify and implement process improvements for existing procedures  Create and maintain checklists to ensure compliance with contractual terms  Be a leader in the department, assist peers, and act as a mentor to new or existing Field Accounting associates Qualifications: Bachelor's degree in Accounting or Finance  2+ years accounting experience  Proficient knowledge of Excel and SAP Experience with Hyperion/Essbase a plus Ability to work under pressure of tight deadlines  Must be a quick learner and self-motivated  Excellent communication skills, both verbal and written  Exceptional Customer Service skills and a positive “can-do” attitude  Category Code: JN001
charlotte North Carolina Direct Hire Mar 14, 2024 Logistics Senior Logistics Coordinator CRG has launched a search for one of our large, growing, global logistics clients located in the Charlotte, NC area. Our client, a leader in their industry, is seeking an experienced logistics professional to join their team. This role, which will support both international and domestic clients, focuses on providing premier customer service to both internal and external stakeholders by communicating updates, identifying root causes, and tracking analytics to ensure quality service is provided. Internally, this role will provide support to operations and dispatch, by identifying issues in the supply chain, and externally, provide customers with relevant updates regarding their shipments.  Opportunity: Direct-hire Location: Charlotte, NC Schedule: HYBRID, Monday-Friday 8-5 OR 9-6 Benefits: FULL Benefits, 3 weeks PTO, 10 holidays & 3 floating! Responsibilities: Ensure smooth execution of shipment lifecycle by working closely with customers/truckers and internal support groups to achieve customer satisfaction goals through proactive and/or reactive issue resolution ownership. Manage accounts with high business impact in terms of volume and/or revenue and high complexity. Serve as point of escalation to resolve customer queries/issues Actively prevent service failures and collaborate with stakeholders to implement countermeasures when necessary. Identify the root cause when targets are not met and implement solutions by working closely with stakeholders. Build rapport with and manage vendor performance related to customers cargo to ensure timely cargo delivery. Understand and be familiar with KPIs and act in line with set targets. Drive continuous improvements to remove waste and lower costs for both internal and external stakeholders. Always perform in a manner consistent with and loyal to the company's values. Qualifications: College degree OR 2+ years of functional international logistics/dispatch experience. Strong customer-centric approach to work Ability to multi-task and prioritization skills MS Office skills Communication skills Category Code: JN014
Charlotte North Carolina Contract Mar 14, 2024 Customer Service Customer Service Representative Summary: Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture. Opportunity: 5 month Contract Location/Schedule: Charlotte, NC - HYBRID after training  Compensation: $19/hour Responsibilities: Answer incoming calls according to established procedures and performance standards. Create work orders and capture structured data for each issue to provide audit trails and statistical analysis. Follow established payroll guidelines. Process and respond to emails according to standard procedures. Process off-cycle checks according to standard procedures. Perform other team-specific tasks as assigned. Qualifications: Bachelor’s degree preferred Effective oral and written communication skills Payroll processing knowledge preferred SAP experience preferred Category Code: JN003
Direct Hire Mar 14, 2024 Marketing SEO Account Lead Summary: A CRG client based out of Charlotte, NC, has launched a search for an SEO Account Lead to join their team. Our client, whom has outstanding work/life balance and benefits, is seeking for a marketing professional to join their team. This role, which centers around SEO/PPC advertising and performance, offers candidates remote work, and competitive compensation.  Location: REMOTE Pay/Compensation: $60,000-$70,000 Opportunity Type: DIRECT HIRE Hours: Any combination of 40 hours/week. Responsibilities: Manage 10-12 client accounts Provide premier service to clients by catering to their marketing needs Stay up to date on market trends and innovation Use analytical reports to reflect in functionality Qualifications: 2+ years of marketing experience Capable of managing 10-12 clients Shopify exposure preferred Experience with Google Ads, Facebook Ads, and their analytics eCommerce marketing background Category Code: JN009
Charlotte North Carolina Direct Hire Mar 14, 2024 Associate Accountant NEW GRADUATES ARE ENCOURAGED TO APPLY Accountant | 80% REMOTE Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture. This is an exciting opportunity for Accounting majors who are committed to joining a team that is rapidly growing! This team offers great communication and transparency with a structured two-week training program and one-on-one time with managers weekly.  Direct Hire Salary: $58,000 Location: SW Charlotte (Airport Area) Schedule: Hybrid – 80% Remote - 24 REMOTE days per month! (Only 6 days onsite per month) Company Benefits & Perks: FREE Starbucks, breakfast, and lunch onsite with a variety of options! 28.5 PTO Days: 3 weeks of Vacation/Sick Days + 12 Paid Holidays + 3 Paid Half Days Affordable Dental, Vision, & Health Insurance, as well as Pet Insurance and Short & Long-Term Disability 100% Company Paid Life Insurance Policy FREE Discount Program, Wellness Rewards, Lifestyle Health Coaching, & Employee Assistance Program 2 Gyms Onsite Medical Clinic Onsite 401K: 50% potential company match on the $1 up to 6% Responsibilities: Communicate with field managers at various locations regarding accounting questions via mostly email (and some phone) while providing excellent internal customer service Prepare journal entries as needed in SAP Accounting software Make sure that monthly P&L statements are an accurate reflection of the results of the period Ensure balance sheet accounts reflect the correct balance and are reviewed and reconciled monthly Perform balance sheet review funds, inventory, entitlement Accruals, etc.) and operation closures Train managers via phone to use and understand Accounting SAP Accounting software Ensure that all managers’ contact information is updated and correct in SAP Accounting software Adhere to Accounting policies and procedures and maintains internal controls Qualifications: Bachelor’s Degree in Accounting with at least a 3+ months of accounting internship/work experience (AP, AR, G, tax, etc.) OR an Associate’s Degree and at least 2+ years of general ledger accounting experience Strong Excel skills (pivot tables, vlookups) Excellent customer service skills Great verbal and written communication skills Ability to work under pressure of tight deadlines ** If you know of someone who could be a fit for this job, send their resume to Lrigail@getcrg.com and you can receive a $300 referral bonus from CRG if they are hired in the position! ** Category Code: JN001, JN022
Chicago Illinois Contract Mar 14, 2024 Financial Analyst Project Financial Analyst | REMOTE Summary: CRG is seeking a REMOTE Project Financial Analyst for a long-term ongoing contract that historically gets extended over and over for years! This professional will manage and track project budgets and work directly with multiple Project Managers to help them understand the financial progress and variances of each project, ensuring they stay on track.  Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, including focusing on creating an inclusive and collaborative environment for contractors! Location: REMOTE - Must live within 90 miles of one of the following locations: Chicago, IL Salisbury, NC Greenville, SC Hyattsville, MD Scarborough, ME Quincy, MA Carlisle, PA Manchester, CT Duration: Ongoing long-term contract that will most likely be extended over and over for 1-2+ years or more! Compensation:  $45 - $50 / hour  CRG Benefits for Contractors after 90 days: 401K plan, where CRG matches 100% of the first 3% and 50% of the next 2% of employee contributions! Competitive Medical, Vision, & Dental insurance plans - Flexible Spending Account (FSA) or Health Savings Account (HSA) also available with our medical plans. CRG matches the first $500 of the HSA contributions! Life Insurance, Long- & Short-Term Disability Offered Description: Review and monitor project budgets, identifying areas of over and underspend Record daily financial activity for each project and relay the accurate project financials to respective Project Managers Complete monthly cost analysis, including budget-vs.-actual analysis, cost-to-complete analysis, and various requirements Discuss with Project Managers any identified budget adjustments, recommendations, and/or realignments based on actualized historical information Track purchase requisitions, purchase orders, and invoices, and report to management regarding the remaining funding available for projects Receive and process invoices against a project’s supplier purchase orders Review capital interest calculations based on capital expenditures and purchases Investigate project variances and submit variance reports to management Prepare financials for project stage gate governance processes (i.e. PEG, TCOs and Setup assistance) Research, retrieve, organize data, and prepare various reports Process end of period reconciliations and accruals Identify and implement process improvements Requirements: 5+ years of experience managing and tracking the costs of projects (capital vs. operating expenses), analyzing budget vs actual and performing forecasting and variance analysis while working directly with Project Managers Past experience with general accounting processes, with strong understanding of US GAAP Must have Advanced Excel skills with ability to use short cuts, including pivot tables, VLOOKUPs, formulas, index matching, conditional formatting, filtering, etc. Experience initiating and implementing process improvements Must have exceptional communication skills to be able to clearly communicate with PMs and team and handle difficult conversations with PMs JN001, JN005
Clayton North Carolina Direct Hire Mar 14, 2024 Manufacturing Manufacturing Engineer Onsite- Clayton, NC Compensations- $80-90K The Manufacturing Engineer is responsible for developing and implementing capital/product related plans that enable our client to improve manufacturing performance, and production capacity for new and existing products.  This role is responsible for maintaining collaboration, documentation, and surveillance over every product’s manufacturing process for the purpose of reducing and controlling cost both through maintenance and new processes.  SPECIFIC RESPONSILITIES: This role is responsible for assisting in the development and implementation of the capital plan by providing engineering expertise in methods, estimations, and technology as it pertains to manufacturing requirements.  In addition this position is responsible for maintaining and controlling approved expenditure levels. This role will be responsible for contributing to the systemic tools (ERP or other business tools as directed), processes regarding those tools and implementation/training of those business applications as required. Responsible for directing the continued review of present systems/methods and the formulation of new/revised systems to determine appropriate changes to reduce costs and enhance efficiency.  This is achieved through the analysis of activities, costs, operations and forecast data to determine department progress toward stated goals and objectives. This position is accountable for ensuring that the required level of service is provided in the area of manufacturing engineering for the facility. Accountable for assigning, coordinating and reviewing the technical work of the department or project teams, as well as assisting in developing policies, standards and procedures for the various departments throughout the company. QUALIFICATIONS / EDUCATIONAL REQUIREMENTS Experience with ERP manufacturing documenting systems. (BAAN - Commonly seen used in Automotive manufacturing environments) University Degree in Engineering – Manufacturing, Process, Mechanical, or equivalent experience 3-5 years engineering experience in product design/Implementation in a manufacturing environment ( in consumer goods preferred ) Knowledge and experience with a variety of manufacturing processes and materials (ie sheet metal, plastic, wood, foam, etc.) Good project and time management skills, experience in handling multiple projects Strong 3D modeling software and detail design skills (SolidWorks preferred) Very good communication (verbal and written), presentation and interpersonal skills Ability to work both in diverse multidisciplinary team environment as well as individually with minimum supervision. Excellent analytical and problem solving skills Possible domestic and international travel (as needed) based on projects Category Code: JN029 #Dice
Salisbury North Carolina Contract Mar 13, 2024 Information Technology Systems Engineer Location: Salisbury, North Carolina  Duration: 9 months, contract Pay: $25/hr JOB DESCRIPTION Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired. RESPONSIBILITIES Responsible for handling code deployments which would involve managing schedules, deployment process, validation of code deployed, working with QA for certification, and ensuring by calling pilot stores that no impacts are found. Managing POS configuration changes which involves building packages that would set the necessary changes being requested or testing new configuration changes. The team also manages hardware deployments with vendor partners and any configuration needed for those changes. The team uses strong analytical skills to research and resolve POS issues reported. QUALIFICATIONS 3 - 5 years of experience POS or experience supporting POS. Deployment experience of software and hardware Documentation Skillset--how properly document issues reported. Specific POS applications experience – NCR Storeline, ACE 4690, NCR POS Emerald 1.0 Wireless Android applications Technical Degree preferred  Category Code: JN008 #Dice
Charlotte NC Direct Hire Mar 13, 2024 Staff Accountant Staff Accountant | HYBRID  Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture. Salary: $70,000 Location: Charlotte, NC (Airport area)  Schedule: Hybrid – (only 6 days on-site per month) Benefits: FREE Starbucks, breakfast, and lunch on-site with a variety of options! PTO: 33.5 PTO /Holidays!! (4 weeks of Vacation/Sick Days + 12 Paid Holidays + 3 Paid Half Day Holidays) Competitive Dental, Vision, & Health Insurance for you AND your dependents, plus pet insurance! FREE Life Insurance Policy and Short & Long-Term Disability! FREE Discounts and Wellness Rewards, Lifestyle Health Coaching, & Employee Assistance Program! Tuition/Continuing Education Reimbursement! Commuter Benefits! 401K: 50% potential company match on the $1 up to 6% - company pays $0.35 on the $1 up to 6% with the option to provide an additional $0.15 (which typically pays out!) Responsibilities: •    Review client and/or 3rd party contracts to identify and interpret financial obligations  •    Ensure compliance to contract terms and commitments including, commissions, volume allowances, profit splits etc. •    Prepare monthly journal entries, payments, and reconciliations for such contractual obligations •    Ensure accounting conforms to the Group Accounting Policies and Procedures manual based on International Financial Reporting Standards (IFRS) •    Ensure monthly profit and loss statements are an accurate reflection of the results of the period •    Prevent earnings management through appropriate use and validation of journal entries •    Partner with internal departments such as Corporate Accounting, Legal, Technical Accounting & Audit, STG, etc., as well as Field Finance and Operations management •    Ensure balance sheet accounts reflect the correct balance and are reviewed and reconciled monthly •    Analyze profit and loss statement and balance sheet for possible mis-statement/defalcation Use all available tools to maintain highest degree of internal control possible •    Create and maintain checklists to ensure compliance with contractual terms   Qualifications: •    Four-year degree in Accounting or Finance •    Minimum one year accounting experience •    Experience with contract interpretation is a plus •    Proficient knowledge of Excel, SAP a plus •    Experience with Hyperion/Essbase a plus •    Ability to work under pressure of tight deadlines ** If you know of someone who could be a fit for this job, send their resume to blutz@getcrg.com and you can receive a $300 referral bonus from CRG if they are hired in the position! ** Category Code: JN001 #zr
Charlotte North Carolina Direct Hire Mar 13, 2024 Accounting Manager Accounting Supervisor Are you a dynamic leader with a hunger for financial excellence? Our client, a leading hospitality company headquartered in the western part of Charlotte, NC, is looking for an enthusiastic Accounting Supervisor to drive the financial engine of sector operations. If you're ready to lead a team, innovate processes, and make an impact in a fast-paced environment, this is the opportunity for you! Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220+ employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture. Do you know of anyone who could be a fit for this role? Send their resume to amartyn@getcrg.com - you would receive a $400 referral bonus if they are hired in this position! Location: Charlotte, NC (Southwest) Salary Range: $85,000 - $91,000 Schedule: Hybrid, Flexible Company Benefits & Perks: FREE Starbucks, breakfast, and lunch onsite with a variety of options! PTO: 4 weeks of Vacation/Sick Days + 12 Paid Holidays + 3 Paid Half Days Affordable Dental, Vision, & Health Insurance FREE Life Insurance Policy and Short & Long-Term Disability FREE Discount Program, Wellness Rewards, Lifestyle Health Coaching, & Employee Assistance Program Pet Insurance Tuition/Continuing Education Reimbursement Pre-Tax Commuter Benefits 2 Gyms Onsite Medical Clinic Onsite 401K: 50% potential company match on the $1 up to 6% Responsibilities: Lead and supervise a team of accountants supporting sector operations Oversee hiring, training, and development of associates, ensuring performance meets expectations Conduct one-on-ones with 8-10 direct reports Communicate and train field personnel on accounting policies and procedures Prepare financial statements and client subsidy billings accurately and on time Manage the accounting close process, reviewing entries and ensuring compliance with Service Level Agreements, IFRS, GAAP, and company policies and procedures Conduct monthly balance sheet reviews, escalating issues as needed Interpret client contracts and apply correct accounting treatment Analyze variances and meet with high level executives to discuss divisions’ finances Drive process improvements and share best practices across the department Actively participate in the Field Accounting Management Team Qualifications: Bachelor's degree in Accounting or Finance required MBA or CPA preferred 4+ years of accounting experience 2+ years of supervisory experience Exceptional customer service skills and a positive attitude Working knowledge of SAP Category Code: JN001, JN037 #zr
Charlotte North Carolina Direct Hire Mar 13, 2024 Plant Controller Plant Controller Summary: CRG is launching a search for a Plant Controller with a company in the Beeville, TX! This large manufacturing company provides a professional and collaborative work environment, offering opportunities for career advancement and personal development. This person will be responsible for analysis of financial results for 2 locations, preparation of monthly forecasts and annual budgets for the plants, reviewing financial statements and explaining expense drivers. They are looking for someone with manufacturing experience that is comfortable with travel and someone that can manage and work within a cross functional team. This is an amazing opportunity to grow in your accounting career! **If you know of anyone who could be a fit for this position, please send any resumes to blutz@getcrg.com! You would receive a $500 referral bonus if your referral is hired in the role!** Location: Beeville, TX Schedule: Mon-Fri, 8am-5pm (flexible) Travel: 15-20% travel Salary: $130,000-$135,000 + 15% bonus Benefits: 3 weeks PTO + 10 paid holidays Medical, Dental, Vision insurance options HSA and FSA (up to $1000 match of HSA contributions!) Company paid Life Insurance, Long-Term, and Short-Term Disability 401k with 50% company match up to 6% of contributions. Education assistance, Pet Insurance, and EAP Responsibilities: Responsible for analysis of financial results for 2 locations.  Assist with preparation of monthly forecasts, annual budgets, and management of balance sheets.  Identify and analyze the variances between the forecasted and actual results. Responsible for maintaining internal controls. Review financial statements and explain drivers to site leadership. Validate the economic justification of investments and ensure their follow-up. Develop plant budgets and associated forecasts, as well as plant reporting in accordance with procedures and deadlines. Work with sites on issues ranging from corporate policy, governmental requirements, personnel issues, and software utilization.  Responsible for accounting policies, procedures, and standard practices.   Propose and support suggestions when decisions committing the plant are made. Participate in the development of action plans and ensure their financial evaluation and follow-up. Experience/ Qualification: Bachelor’s degree in accounting required (master’s degree preferred) CPA or CMA preferred. Manufacturing company experience required. 5+ years’ experience in a managerial accounting position Proficiency with accounting software required. Ability to work within a cross functional team and manage multiple tasks. Category Code: JN001
Charlotte North Carolina Direct Hire Mar 13, 2024 Information Technology Lead Quantitative Analytics Specialist Location: Charlotte, North Carolina or New York City, New York Duration: Direct hire Pay: $120,000-$300,000 JOB DESCRIPTION   This company is seeking a Lead Quantitative Analytics Specialist. This position will be part of the Mortgage Model Development Center (MMDC) that will focus on mathematical concepts and programming. The MMDC manages all quantitative modeling related to market and interest rate risk on the bank’s mortgage products including consumer banking mortgage activities, trading activities and investment portfolio positions in mortgage products. RESPONSIBILITIES  Implement interest rate models, mortgage prepayment models, mortgage default models, derivative valuation models, hedging strategies, and horizon forecast models to support various mortgage business in the company. Implement and enhance the firm’s proprietary quantitative library in C++. Generate, test, implement, and deploy ideas to improve system performance or team productivity. Improve the safety and reliability of the library. Partner constructively in collaboration with business, model development, model validation, and IT QUALIFICATIONS 5+ years of Quantitative Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Master's degree or higher in a quantitative discipline such as mathematics, statistics, engineering, physics, economics, or computer science NICE TO HAVE  2+ years of C++ experience Strong design, coding, testing, and debugging skills. 2+ yrs experience applying advanced mathematics in problem solving. Experience with large scale library development Versed in software engineering principles. Experience with multi-threading and asynchronous event-driven programming Experience in software development cycle and agile technologies Experience with computer programs including, SQL and VBA Knowledge and understanding of interest rate derivatives models and mortgage analytics. Experience in vendor model, solution, or platform - Polypaths, ADCo, Intex, QRM, Bloomberg, Yieldbook Knowledge of Derivatives valuation Category Code: JN008
Chestnut HIll Tennessee Direct Hire Mar 13, 2024 Information Technology Systems Administrator  Location: Chestnut Hill, TN (Onsite) Pay: $82,450 (+ Annual Bonus, starts at 25%) Duration: Full Time  Our Food Manufacturing client is looking for a candidate to work in conjunction with corporate IT staff to maintain and enhance the general computing environment including both the “office” and “process” networks.  The Admin is Primarily responsible for all things IT infrastructure at their facility.  Expected to plan, prioritize, schedule, and complete tasks in an efficient manner utilizing work order management system and communicate effectively to internal and external customers. Responsible for awareness of plant projects and initiatives that drive changes in the IT infrastructure, and in doing so, must become part of the various teams to provide input as new software, equipment or processes are being considered.  Expected to maintain proper technical certifications and stay current with technical advancements by attending the appropriate conferences and participating in various continued education courses.  Serves as the onsite contact for Tier I -III helpdesk incidents which can necessitate 24/6 availability. RESPONSIBILITIES: 35% Maintains, analyzes, troubleshoots, and repairs computer systems (including site wireless endpoints (like forklift scanners, VMU’s, cameras) and BVC point-of-sale systems, etc.). Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem using our task management software to ensure timely resolution. Manages the deployment, maintenance, support and upgrade of laptops, desktop PCs, hardware, software, operating systems and distributed printers. Determines required software and hardware in conjunction with end-users and applications support staff. Administers training per end user requirements. Provide account management. Solves advanced desktop system and application issues. Supports A/V systems and plant signage for the local site. Coordinates telecommunication services and provides tech support and training for internal customers.   Serves as primary telecom point of contact and coordinates activities with vendor support and corporate staff that is responsible for unified communications systems.  Manages day-to-day telecommunications and voicemail needs and tasks for the site. Work with end-users to identify hardware and software solutions.  Evaluate requests, provide alternatives, and recommend purchase options.  Research and obtain quotes for computer hardware, peripherals, and software for new systems. Participates in the evaluation and selection of technology vendors as an extension of the corporate IT infrastructure team. Manage warranty policies and request quotes and extensions when appropriate. Maintain and install network cabling and coordinate major installations with third party providers. 20% Support Main & Intermediate Distribution Frame (MDF & IDF) cabinets. Provide support for Uninterruptable power supply (UPS) units for telecom rooms, PLC cabinets, and server rooms. Provide basic network and/or system project support, consultation, and guidance around office and process network expansion working closely with corporate IT staff. Provide basic site network security support. 10% Primary responsibility is providing IT support for the facility where this role is positioned.  Since this position is an extension of the corporate IT Infrastructure team it also expected that this position will interact with them during regular team meetings / retreats. QUALIFICATIONS Bachelor’s Degree Computer Science (or Equivalent Experience) 3 to 5 years of Tier III helpdesk experience (network / server administration a plus) Minimum working CCNA level knowledge Working knowledge of Windows operating systems Windows 7, 8, 10, Windows Server 2008, 2012, Office 365   Category Code: JN008 #Dice
Quincy Massachusetts Contract Mar 13, 2024 Information Technology Project Manager Location: Remote Duration: 7 Month, Contract Pay: $60+/hour  JOB DESCRIPTION   Pushing the bounds of the retail world, this company is highly successful and accumulates over fifty billion dollars in annual revenue. Diversity of thought, community, and even location is paramount to this company, which is why this company has expanded their communal reach to over two thousand different storefronts. With a mind for diversity, this company understands the worth of their employees and they strive to create a practical work life balance for their employees. This practical and diverse mentality is extended to the ample opportunities that they offer to their employees, including overtime for contractors, as well as other monetary and title-based incentives. Longevity of employment is pivotal to this company, and they actively search and create long term employment options even for contractors. Between the diversity that this company offers and the job security that this company offers, even to contactors, this company proves that it has an unequivocal entrepreneurial spirit and is insurmountably invested in their employees. This role is responsible for working with the portfolio manager, communications, and change management teams to support the delivery of highly transformative IT projects and programs. The ideal candidate is a high-level PM with experience in change management and transformation initiatives, high attention to deal, and highly self-motivated. References will be required. RESPONSIBILITIES  Planning, organizing, and directing the completion of high sensitivity projects while managing risks and issues to minimize scope, budget, and schedule impacts. Driving contract management, change control, risk management, and resource management. Deep experience in high-level stakeholder management, at all levels within the organization. Anticipate and aggressively remove obstacles that slow down progress, escalate and mitigate risks/issues to portfolio manager and program lead. Experience with measuring success in delivery, through KPI’s, metrics, and value realization. Planning and delivery for both waterfall and agile projects. Ensuring compliance to project delivery methods, tools, framework, and IT controls. Partnering with portfolio manager and IT Budget Management team to actively manage and deliver the financial commitments for financial portfolio. Partner with finance, project teams, and value stream owners to ensure all financial cadences (e.g., quarterly budgeting cycles, month-end closings, etc...) are supported by and aligned to portfolio financials. Create and maintain resource plans (in coordination with resource managers) that account for all resource capacity and utilization across the IT function while informing internal capitalization projections. Manage vendor and supplier performance to ensure that contractual agreements are met. Monitor portfolio health through OKRs and portfolio metrics and financial status against relevant constraints, including strategic investment guidance, portfolio budgets vendor contracts, and operating budgets. QUALIFICATIONS Bachelor’s degree in relevant field 7+ years practical experience of demonstrated project/program management, with experience having delivered several large-scale projects independently is a must. PMP certification Working knowledge of MS Project, Smartsheet, and Jira Bring a data-driven approach to decision making, both in day-to-day activities and when helping others make strategic trade-offs. Self-starter with the ability to lead teams through ambiguity to solve problems and drive results. Strong organizational, communication, interpersonal, relationship-building skills conducive to collaboration; able to work well in a cross-functional environment. Excellent analytical and problem-solving skills with a history of hands-on, detail orientated. Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike. Project finance and accounting acumen Communicates Effectively - Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. NICE TO HAVE  Experience managing Service Delivery oriented initiatives. Experience delivering projects in retail industry. Category Code: JN008  
Statesville North Carolina Contract To Hire Mar 13, 2024 Information Technology Fiber Technician-IT Location: Statesville, NC (Hybrid Schedule) Duration: Contract to Hire Salary: $23+/hr Description: This company is the largest co-op in the state out of 26 competitors. Lots of opportunity to be a part of new emerging technologies and grow within your career. Currently, they maintain 1800 miles of fiber, 600 of which they own and lease to 3rd parties. We are looking for someone who is patient, can work either independently or as a team, and who has excellent communication skills. Responsibilities: Serve as the primary point of contact for 3rd party fiber contract resources Conduct quality assurance on permanent repairs Troubleshoot fiber issues/outages and coordinate repairs with 3rd party fiber contract resources Coordinate repairs with telecommunication providers we lease fiber from Coordinate maintenance, outage, and repair communications with 3rd parties we lease fiber to Update documentation on fiber we lease to 3rd parties (e.g., revenue, fiber miles, SLA's) Update documentation on fiber we lease from 3rd parties (e.g., expense, fiber miles, SLA's) Shoot fiber to update documentation on available fibers Formulate and maintain system records and system designs Develop an ongoing fiber maintenance plan Work with Engineering & Operations to map fiber plant in the enterprise mapping system Requirements: 4+ years’ experience working in a fiber space Prior experience with splicing, shooting, and designing fiber Must be available to go into the field and perform quality inspection when needed Experience in electric utilities a plus Category Code: JN008  
Knoxville Tennessee Direct Hire Mar 13, 2024 Information Technology Helpdesk Coordinator Location:  Knoxville, TN Pay: $50,000 + 30-50% annual bonus  Summary Act as the Initial point of support for trouble calls.  Responsible for tier 1 resolution of issues and routing more complex requests to appropriate team member(s), deploys new software to users using enterprise management tools (SCCM, PDQ, Intune), sets up hardware for new employees, assists with office moves, deploys, and programs desk phones (VOIP) for new users.  Develops and maintains onboarding documentation and training for all new employees.  Manages AD accounts for user changes including new hire and terminated employees.  Manages the administration of security training platform including selecting and assigning modules, reporting, and phishing simulations.  Images and deploys laptops to new users or as needed for replacement of old hardware.  Identifies and keeps list of EoL hardware (laptops, desktops) for budgeting. Manages corporate AV solution, ensuring it is installed and up to date on all required endpoints.   Major Position Responsibilities It is an essential requirement of the job that the employee have the ability to function in a feedback-rich, team-based environment. Employees must possess good interpersonal skills and be compatible with co-workers. ESSENTIAL 65%    Helpdesk Support Solving problems for employees about various PC hardware/software products, SaaS applications, office equipment (copiers/fax machines) and phone/voice mail systems. Physical install/move of equipment at employee desks. 25%    Helpdesk Systems Administration Training/onboarding program development, administration, and maintenance. Antivirus system administration and maintenance. 10%    Project Work Documentation, assisting team members with other tasks as needed.   Qualifications Education Minimum 2 Year Degree or relevant technical experience in an enterprise environment Specialized Skills Microsoft Windows, Office 365, Cisco VoIP system, Various AV platforms, hardware/software troubleshooting Category Code: JN008 #Dice #zr
Charlotte North Carolina Contract Mar 13, 2024 Information Technology Program Manager – Azure Remote (with some travel) Must sit in EST 6-12 Month contract with possibility of extension of conversion $60-$65/hour DESCRIPTION   This position is responsible for leading the development of technical solutions within the infrastructure team that enable the business to achieve objectives. This individual will liaison with brands, business, and IT departments to identify needs, and collaborate within the infrastructure team in the development of requirements and solution design. This candidate must be able to provide support in the establishment of infrastructure projects and initiatives as well as support portfolio projects in the development and documenting the business case, project planning and supporting documentation. This job also includes coordinating and monitoring the scheduling, pricing, and technical performance of company programs. This positions’ responsibilities also include aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. RESPONSIBILITIES  Liaison with the internal brands and business/IT departments to identify needs, review, and process through the Cross Functional Induction Review Board. Connect regularly with the Domain Architect team to align on strategic technology direction. Lead the development and design of technical solutions within the infrastructure team, and support department leaders. Establish solutions as projects in the annual Infrastructure portfolio. Interact with Portfolio project managers in the definition, initiation, and implementation of infrastructure projects. Partner with the Infrastructure Services Director to establish priorities for Infrastructure projects, identify dependencies, recommend sequencing and consolidation. Support Infrastructure Portfolio Project requests throughout the approval process, defining scope, cost, schedule, resources, and strategy. Conduct “As-Is” to “To-Be” Business Cases for technical solutions, clarifying value and return on investment. QUALIFICATIONS Degree in Business, Science, Technology, Engineering, Mathematics, or equivalent experience 10+ years of experience Able to support Financial planning, demand planning, and resource allocation Experience in Infrastructure (Network, Hosting, End User Technology) Experience in Azure migrations Communicates in a clear, compelling, and concise manner both verbally and in writing. Provide recommendations that include solution benefits, risk assessments, and business cases. Strategic focus (sees the big picture, imagines future scenarios, and creates strategies to sustain competitive advantage) NICE TO HAVE  Experience a retail organization PMP Preferred Utilizing reporting tools like Power Bi Category Code: JN008 #Dice
Greensboro North Carolina Contract Mar 13, 2024 UI/CX UX/UI Designer Associate Location: Greensboro, NC Pay Rate: $55-60/ Hourly JOB DESCRIPTION Our client, A global automotive manufacturer and financer, is in search of a UX/UI Designer Associate. The UX/ UI Designed Associate Assists in defining products from vision to delivery by employing leading-edge design methods and supporting creative problem-solving activities. Partner and collaborate with Senior Product Designers and multi-disciplinary teams to understand and identify areas of opportunity driven from online data, usability, market research and user-centric design principles. Champion the user by understanding their goals and behaviors, communicating their needs, and creating solutions to meet those needs. Balance user needs with desired business outcomes. Model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. RESPONSIBILITIES Work on product teams focused on making great digital products that delight customers and drive the business Understand and empathize with users: Support and participate in Customer Research activities including interviews, contextual observation, and surveys Use personas and other data to understand customer problems, behaviors, and goals. Translate user insights into design problems Focus on user problems: create customer journey maps, user flows, UX canvases, wireframes, or other artifacts that identify problems to solve through design Think broadly through ideation: lead discovery sessions, create sketches and other brainstorming artifacts to demonstrate divergent thinking Highly skilled at creating high and low fidelity prototypes - static or interactive - to communicate design decisions and test with users Seek feedback on designs through usability testing, surveys, card sorting, and other evaluative research methods to make sure your ideas work for users Review existing solutions to ensure they meet design standards and best practices, and make recommendations for improvements Understand how design decisions impact the business, and balance user needs with desired business outcomes Embraces Agile environment and acts as an advocate for customers, providing design solutions based in user-centered design, user research, and customer analytics Apply standards from design systems and/or brand guidelines, and contribute to design systems Communication: demonstrate excellent written, verbal, and visual communication skills Create detailed artifacts, such as wireframes or storyboards to make sure stakeholders understand the design Able to explain the rationale for decisions to team members and stakeholders with confidence and incorporate feedback from others Persuade others through storytelling Provide feedback on others' work Category Code: JN008