CRG - Careers

Open Positions (253)

Logistics Execution Specialist

Charlotte , North Carolina Contract To Hire Sep 15, 2021

Logistics Logistics Execution Analyst Summary CRG has recently launched a search for one of our large logistics clients in the Charlotte, NC area. This client, who operates in over 150 countries, is looking for someone with account management experience (in the logistics industry) to join their team! This role will be remote until further notice and offer candidates 60-65k dependent on experience!! This is a contract to hire opportunity with a very strong chance of converting permanent!! Compensation: 26-28/hour, converting to 60-65k Schedule: Training on-site, then remote Monday-Friday from 8-5 or 9-6! Responsibilities Support and continue to design processes for scalability Develop the future process landscape to enable growth Monitors the overall operation and profitability Drive automation within processes (i.e.: invoicing) to achieve long term cost and efficiency savings Identify and implement changes in areas for potential cost savings and process improvement Prioritizing the dispatch of containers to ensure on time delivery and customer satisfaction Oversee and facilitate training for team members assisting with multi carrier Assemble and maintain customer specific SOP’s to assist with on-boarding Collaborate with other team members to ensure successful execution of all new business Responsible for onboarding all new customers/ trucker into appropriate systems Collaborate with Accounts Billable/Payable to ensure we are billing and collecting timely Responsible to report manual accruals Audit all carrier invoices for accuracy prior to processing Qualifications: 3 + years of transportation, dispatch, or project management preferred. Financial and analytical acumen in the areas of operations, cost management, and volume management Superior customer service skills and the ability to build strong relationships with clients directly Strong values and a bias for action in decision-making. Candidate must possess solid decision-analysis skills including cost/benefit analysis Category Code: JN014, JN019 #zr

Sr. Business Analyst

Greensboro , North Carolina Contract Sep 15, 2021

Business Analyst As a Senior Business Analyst, you will be involved in one or several of the following activities: Top level technical contributor with expertise in particular business processes responsible for formulating systems scope and objectives. Acts independently or as a member of a product team responsible for providing technical and analytical consulting on complex solutions. Assists in identifying critical path across multiple product planning cycles. Devises and/or modifies procedures. Creates detailed specifications from which programs will be written. May have quality assurance responsibilities. May report functionally to one or more product teams. The Senior Business Analyst will define, analyze and document functional and/or technical business requirements with stakeholders in business and/or IT solution teams, and facilitate meetings and/or workshops with the stakeholders at all levels. The Senior Business Analyst will act consultatively, and act as a trusted advisor to Product Owners &/or Project Managers. The Senior Business Analyst will also assist the development teams in translating and documenting technical requirements as well as ensure application testing is conducted in a proper way to ensure high quality. Main responsibilities: Handle stakeholder contact to conduct requirements elicitation Perform end user studies and end user evaluation to secure that important user needs are met with the prototype or working solution Responsible for securing that the requirements can be understood by both Business and IT Lead the creation and documentation of business test cases May work closely with test managers to ensure complete UAT understanding and signoff Support the consistency within global processes and applications Responsible for providing technical guidance concerning the business implications of the application across various systems Provides technical and analytical consulting across multiple product planning cycles Creates detailed specifications from which programs will be written Facilitate workshops locally or globally Responsible for recording and validating the As-Is and the To-Be process Required Competencies: Minimum of 10 years of experience as a Business Analyst Deep elicitation techniques experience Analytical thinking and problem-solving mindset across multiple complex systems Skilled at facilitating meetings and workshops Excellent documentation skills Strong skills in comprehensive testing Team player – must be able to work with people at different levels of the organization and in a global team Excellent written (Business & Technical), verbal and listening communication skills as well as negotiation and technical talents with ability to interface at all levels. Proven capability in application data modeling, activity diagrams, process flows Creation of Functional Business Requirements documentation, and Business and Data Model documentation. Experience in creating and/or detailing Use Cases or User Stories in standard and Agile deployments. Intermediate to expert level experience with the full MS Office suite, including PowerPoint and Visio. CCBA, CBAP certification is a plus Experience in two or more of the following is required: Product and Service development and support Deliver Customer Loyalty process flows Vehicle or Fleet Telematics FMS, DMS or other commercial transport experience Business understanding of financial systems (specifically invoicing and reporting) Documenting and validating the As-Is and the To-Be processes SAFe and Agile methodologies Category Code: JN008 #zr

System Administrator

Clemmons , North Carolina Direct Hire Sep 15, 2021

Information Technology NOTE: U.S. Citizens, GC and those authorized to work in the U.S (without Sponsorship) are encouraged to apply. We are unable to Consider OPT or H1B Visa Candidates for this position. Sr. Systems Administrator A growing CRG client is looking for a Senior Systems Administrator to join their team. This role requires a resourceful, customer-focused person to manage the day-to-day operation of various IT networks and systems in support of an organization which include local area networks, wide area networks, network segments, intranets, and other data communication systems. Additionally, performs incident management, change management, and problem management ticket handling responsibilities with our Service Desk team to resolve incidents, tasks and complete projects within service agreements and established deadlines. In summary, lead and contribute to the overall success of IT team projects and tasks. Job Duties: Manages day to day Service Desk ticket escalations while following proper ticket handling process Understand/support IT managed and professional services catalog Works with the Service Desk, peers, and/or vendor support to resolve projects, task, and incident tickets to drive tickets to a close within the established SLA’s Read, understand, and learn from technical manuals, knowledgebase, books and other resources and be a subject matter expert (SME) to team members, clients and end users for systems and infrastructure under your responsibility Consistently create, upgrade, and maintain our knowledgebase (KB) Administration, support, and migration of Microsoft 365 (M365) services (includes Exchange, Teams, Office Suite, and SharePoint) Actively respond to RMM (Remote Monitoring Management)/NMS (Network Monitoring Solution) alerts and improve monitoring as needed to meet or exceed SLA’s Effectively resolve and communicate tickets resolutions that achieve the desired business outcomes Proactively look for ways to improve service delivery Participate in service review and /or QA of individual and team deliverables Provide senior technical expertise during the presales process solutions by contributing to proposals that deliver value to our clients using industry best practices Provide senior technical oversight and leadership for server and application systems, including backups and other tools used to deliver value that meet or exceed SLA’s Provide coaching/mentoring for team members and peers in areas that you are a SME (i.e.: filling in on triage and service desk responsibilities as needed) IT Process, procedure and policy creation, improvement, and implementation in areas of responsibility Ensures high quality craftsmanship of all tasks while meeting deadlines Qualifications: Minimum of 2+ years as a systems or network administrator within an environment consisting of 50+ servers while serving in an escalation or advanced senior role Bachelor’s degree in an IT or Business-related degree preferred (Associate’s degree, IT certifications, and/or equivalent experience may be substituted on an individual basis) Intermediate to advanced aptitude and experience with virtualization technologies (specifically VMWare and Hyper-v) Exchange – Specific Exchange on prem to cloud migration experience preferred M365 SharePoint build, configuration, and administration experience preferred Cloud computing service experience, specific Azure knowledge and experience building, testing, deploying, and managing Azure applications and services Linux administration – intermediate as minimum (CentOS, Ubuntu, RedHat) Windows Server Administration – Intermediate to advanced knowledge and experience with Active Directory administration and support Active Directory, DNS, DHCP – intermediate to advanced Basic Networking knowledge – with the expectation to grow networking skillset Fundamental understanding and ability to work with virtual environments, storage, backup technologies/products, security products (Anti-virus, Next Gen EDR, Active Directory, WiFi controllers and WiFi technologies (802.11x) Median to advanced fundamental knowledge of SIEM, IDS, IPS concepts and products a plus (preferred experience with Microsoft Sentina). Intermediate to advanced fundamental knowledge and experience configuring, supporting, and upgrading VoIP phone systems a plus Scripting experience (Powershell, Python, and/or Bash preferred) Willing to update technical knowledge and skills through research, OJT training, or required certifications Strong interpersonal skills, with the ability to work effectively across the organization Able to work in a fast-paced, changing, and under pressure business environment Demonstrate strong written and verbal communication skills Ability to work independently and be self-directed Experience troubleshooting systems and applications Experience working within an ITIL aligned IT team with exposure to Incident Management, Change Management, Service Review, and Service Delivery best practices preferred Exchange and / or Microsoft 365 experience a plus General understanding of Azure, AWS, or other cloud technologies a plus Category Code: JN008 #Dice

Sr Financial Analyst

Lancaster , South Carolina Direct Hire Sep 15, 2021

Financial Analyst Senior Financial Analyst Summary: We are looking for a Senior Financial Analyst for a well-known, established, and value-centered Consumer Products/ Manufacturing company located in Lancaster, SC. This organization offers amazing benefits and the opportunity to join a collaborative, close-knit, and hardworking team! This role will involve budgeting, forecasting, variance analysis, financial data analysis, cost/benefit analyses, creating operational and financial models, and driving process improvements. The company has operated for 30 years in the nutrition supplement industry, offers an employee-first culture with ample room for growth! Compensation: $90,000 - $100,000 + 5-8% Bonus Location: Onsite in Lancaster, SC (Only 20 minutes from Waxhaw, 30 mins from Ballantyne, NC, and 40 mins from Fort Mill, SC) Hours: 8:30am – 5pm with flexibility Responsibilities: Responsible for budgeting, forecasting, variance analysis, and explain variances to management. Create financial and operational models to allow us to benchmark processes and measure improvement over time. Analyze financial data for both the operating and administrative areas of the company. Create reporting that supports company operations and decision making. Develop budget methodology for operating and administrative functions. Perform cost/benefit analyses of projects and measure ROI for specific projects. Develop and or refine existing financial and/or management reports for sales and marketing departments. Drive process improvement and policy development initiatives that impact the company. Collaborate with the team during the design, implementation and ongoing use and maintenance systems, including SAP. Perform other assigned duties as may be required in meeting company objectives. Qualifications: Bachelor’s Degree in Accounting, Finance, Economics, or a related field 3-5 years of financial analysis experience, including developing budgets, forecasts, operational and financial models. Manufacturing, Sales and Distribution and/or Consumer Products (CPG) background is desired Advanced Excel skills required Experience with BI Reporting Tools (Tableau, Oracle BI, etc.) ERP experience required, SAP is preferred Excellent analytical skills, as well as written and oral communication skills MUST be able to work onsite in Lancaster, SC M-F Category Code: JN001, JN005 #zr

Senior Network Admin

Charlotte , North Carolina Direct Hire Sep 15, 2021

Network Admin Senior Network Admin Direct Hire $70,000 - $80,000 Onsite Role The Senior Network Administrator duties position is in Charlotte, N.C and reports to the Group IT Infrastructure Manager. In this role, you will have a proven track record of leading people, a solid understanding of various network administrative duties and act as the primary point for your location. This position will have two important roles you will have network administration duties as part of a larger team in the US; as well as lead a team of 2-3 people in North Carolina and support all aspects of a construction environment with multiple locations. Responsibilities: Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices Create clear, concise process and system diagrams and other supporting documentation Accountable for the successful operational performance of your location as a whole and work in a team for the health of the network for the US operations. Work with vendors on fiber design and internet support Install and support LANs/WANs, firewalls, network H/W & S/W, segmentation and switches Monitor networks to ensure security and availability to appropriate users Maintain IP address management Maintain a detailed inventory of all network devices Ensure all network devices are maintained at supported patch levels; all security vulnerabilities must be patched according to company policy Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols Use ITSM system for change management and incident management Manage a team of 1-4 individuals to help drive efficiencies and add value to the company Create, review and triage support tickets on a timely basis to team Resolve Tier 2/3 issues to meet 85% or greater SLA levels Vendor management and purchase responsibility Perform personnel duties for team including annual goal setting, weekly/monthly feedback, final annual review, approval of PTO and other management duties to ensure a cohesive team Be the primary point of contact for your locations and prioritize work for the team Report to senior management to ensure alignment with department goals and priorities Track and generate reports on a monthly basis for outstanding issues Coordinate with vendors to execute software and firmware upgrades Requirements: Bachelor’s degree in Computer Science, Information Systems, Engineering, or other related scientific degree or equivalent experience in role Minimum 3-5 years networking experience Certifications desired: CCNA & CCNP Comprehensive understanding of networking technologies, firewall and windows environments. Knowledge of common protocols SNMP, TCP/UDP, HTTPS, SMTP, NTP, LDAP, Kerberos, and RADIUS Proven experience leading teams and mentoring others Company Benefits Medical & Vision Insurance Dental Insurance Basic Life and AD&D Insurance Short Term Disability Voluntary Term Life Long Term Disability Sick Leave Paid Vacation & Holiday Pay 401(k) Plan Legal Additional Benefits including wellness coaching Category Code: JN008 #zr

Senior Network Engineer

Cincinnatti , Ohio Contract Sep 15, 2021

Information Technology Senior Network Engineer Cincinnati, OH 6 Month Contract (possibility of extension) Onsite or Remote $65-$75/hour W2 This role may include designing system configurations, documenting and managing the installation of a new networks, and maintaining and upgrading existing systems as necessary. Responsibilities: Responsible for designing, implementing, monitoring, and managing the local and wide area networks within the system network to ensure maximum up time for users The network engineer is a highly technical resource with technical knowledge beyond the scope of simple network environments Designing and implementing new network solutions and/or improving the efficiency of current networks Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP Procuring network equipment and managing subcontractors involved with network installation Configuring firewalls, routing, and switching to maximize network efficiency and security Key contributor in the definition and creation of new tools and automation capabilities driving software defined solutions to improve outcomes and system agility Maximizing network performance through ongoing monitoring and troubleshooting Level 3 technical support when required Requirements: Experience in WAN/LAN/Security engineering Degree in computer science, management information systems, or a related field CCNA or Higher; CCIE and/or CISSP Certification PMP certification, or Quality Certification (Six Sigma) a plus – CCIE highly preferred LAN, WAN, Network Services, Network Protocols, Network Security -- Senior (mastery) Communication - Verbal, written, and interpersonal communication skills. Ability to interact with all IT team members Collaboration - Ability to influence and build relationships with business unit stakeholders, external service providers, and architecture teams Business Process - Connection to the Business Process starting with any part of an Application up to a full suite of Applications Relationships - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Strategic Management - Ability to influence tactical decisions and solutions against longer term business needs and requirements. Execution Excellence - Excellent delivery on commitments, project management, establishing and managing multiple priorities, deadlines, and issue management Partnership - Ability to develop and foster solid relationships with business partners, internal co- workers, and vendors. Defines standards and sets strategy Brings the outside in as a corporate or industry expert Leverages the skill to deliver breakthrough results across the organization Leads strategic direction and widespread adoption of the skill within industry Category Code: JN008

Human Resources Manager

Charlotte , North Carolina Direct Hire Sep 14, 2021

Human resources Human Resources Manager Job Description: CRG recently launched a search with a leading law firm in Charlotte who is looking to add a Human Resources Manager to their team. This role offers the opportunity to work on great team will the ability to make a big impact for employees across the organization. The Human Resources Manager will be responsible for managing various HR functions driving exciting organizational change and guiding and managing HR services, policies and programs for the firm. Location: Near Uptown Charlotte – 100% onsite Opportunity: Direct Hire Compensation: $110,000-120,000 + bonus potential Direct Reports to Manage: 1 employee Summary: Responsible for planning, coordinating, and evaluating the various services, policies, and programs of an organization's HR department. Supervise and develop HR department staff as the company grows (currently will manage one HR Generalist). Develop and implement HR strategies and initiatives aligned with the overall business strategy. Train and coach managers on best practices, including performance management, disciplinary process, training and development, etc. Act as a trusted advisor and build and maintain relationships and rapport with employees and management. Oversee compensation and benefits plan administration. Manage employee relations initiatives across the organization. Maintain knowledge of industry trends and employment legislation and ensure firm’s compliance with federal, state, and local HR/employment regulations. Continually review and make recommendations for improvement of the organization’s policies, procedures, and practices on personnel matters. Communicate changes in the firm’s personnel policies and procedures and ensure fair and consistent application throughout the firm. Mange the performance management process. Assist with any talent acquisition needs when needed. Consult with legal counsel on personnel matters, as appropriate. Requirements Bachelor’s Degree required, major in Human Resources, Psychology, or related field preferred PHR, SPHR, SHRP-CP, and/or SHRM-SCP certification preferred 7+ years of human resources generalist experience required Strong knowledge of HR laws Small or medium sized company experience preferred Outstanding communication skills and an ability to quickly build rapport with colleagues at all levels required Experience using Paylocity preferred Category Code: JN007, JN030 #zr

Operations Analyst

Charlotte , North Carolina Contract To Hire Sep 14, 2021

Finance Operations Analyst Job Summary A large employee-focused global multimillion dollar organization that is headquartered in Charlotte, NC has the need for an Operations Analyst. This person will play a key role on the Strategic Projects team by identifying and driving cost savings initiatives. This individual will manage the day-to-day activities and responsibilities associated with cost control and fleet operations for the organization. A successful candidate will be an analytical and creative thinker, with the ability to analyze complex problems to identify root causes, propose solutions, and clearly communicate with a ride range of audiences. This role offers great work life balance, a positive team environment, growth opportunities, and very competitive benefits, including an awesome 401K match, multiple weeks of PTO, and an amazing healthcare package! Location: Charlotte, NC – will be REMOTE until September and then will be a hybrid (both remote/on-site) schedule Opportunity: Contract-to-HIRE! Compensation: starting at $25-28/hr and converting permanent after 4-5 months at $60,000-70,000, depending on experience-level Growth: Yes, unlimited growth opportunities with in the same department and various others! Responsibilities: Play a key role on the Strategic Projects team by identifying and driving cost savings initiatives. Manage the day-to-day activities and responsibilities associated with cost control and fleet operations (delivery trucks and company cars) Develop reports and dashboards to track and report progress Research and analyze business performance to identify savings opportunities Interact professionally with suppliers/vendors to resolve issues regarding fleet, orders, maintenance, etc. Perform root cause analysis on complex issues and follow up with efficient solutions Manage orders for new vehicles as they come in and place orders with 3rd party company Call various dealerships to locate any vehicles are available Monitor shared email inbox and reply timely, within 24 hours Understand corporate cost objectives to identify opportunities for improvement across the organization Perform various ad-hoc requests and reporting from management Qualifications: Bachelor’s Degree required (Concentration in Business, Finance, or related preferred) 2-4 years’ experience in a similar role (fleet operations analyst, transportation coordinator, financial analyst, logistics analyst, etc.) Microsoft Excel – pivot tables and vlookups Strong analytical, critical-thinking, and problem-solving skills Creative, proactive, self-motivated, inquisitive, and persistent Organized with great time management skills Category Code: JN005, JN044

Recruiter

Charlotte , North Carolina Direct Hire Sep 14, 2021

Recruiter CRG is looking to hire 2 Recruiters in the Charlotte OR Greensboro area. We are a global provider of Talent Acquisition, Talent Optimization, and Technology Solutions with over 500 employees operating out of 9 offices in the US and Latin America, servicing clients GLOBALLY. We are rapidly growing and have doubled our work load this year! What makes us DIFFERENT? • We have created a phenomenal culture that creates deep, meaningful, long lasting relationships with each other and our clients. • We transform lives and Businesses through Servant Leadership • We provide truly exceptional service. • We are the absolute BEST at what we do. • We know the meaning of WORK/LIFE balance – hybrid work schedule (3 days onsite – 2 days work from home) • We DO NOT micromanage. •We offer a competitive benefits package – Base salary + UNCAPPED commission. Medical, Vision, Dental, Life Insurance, Long & Short – Term Disability, FSA, HAS, 401k plan and 30k FREE life insurance policy. • We offer incredible opportunities for growth and advancement. • Most importantly, WE LIKE TO HAVE FUN! Responsibilities • Recruit candidates to meet the needs of clients relating to HR, Accounting & Finance, Marketing, Supply Chain & Logistics, IT, Administrative, Entry-level, and Customer Service. • Manage multiple open requisitions at once in a high-volume, fast- paced environment with frequently changing priorities. • Source candidates from LinkedIn Recruiter, CareerBuilder, ZipRecruiter, and other sources. Requirements • Seeking teammates with at least 1 year of recent Staffing experience. • Must be self-motivated with a strong sense of urgency. For immediate consideration, please send resumes to lshively@getcrg.com We will offer a BONUS if you refer someone that is chosen! Category Code: JN007CRG is looking to hire 2 Recruiters in the Charlotte OR Greensboro area. We are a global provider of Talent Acquisition, Talent Optimization, and Technology Solutions with over 500 employees operating out of 9 offices in the US and Latin America, servicing clients GLOBALLY. We are rapidly growing and have doubled our work load this year! What makes us DIFFERENT? • We have created a phenomenal culture that creates deep, meaningful, long lasting relationships with each other and our clients. • We transform lives and Businesses through Servant Leadership • We provide truly exceptional service. • We are the absolute BEST at what we do. • We know the meaning of WORK/LIFE balance – hybrid work schedule (3 days onsite – 2 days work from home) • We DO NOT micromanage. •We offer a competitive benefits package – Base salary + UNCAPPED commission. Medical, Vision, Dental, Life Insurance, Long & Short – Term Disability, FSA, HAS, 401k plan and 30k FREE life insurance policy. • We offer incredible opportunities for growth and advancement. • Most importantly, WE LIKE TO HAVE FUN! Responsibilities • Recruit candidates to meet the needs of clients relating to HR, Accounting & Finance, Marketing, Supply Chain & Logistics, IT, Administrative, Entry-level, and Customer Service. • Manage multiple open requisitions at once in a high-volume, fast- paced environment with frequently changing priorities. • Source candidates from LinkedIn Recruiter, CareerBuilder, ZipRecruiter, and other sources. Requirements • Seeking teammates with at least 1 year of recent Staffing experience. • Must be self-motivated with a strong sense of urgency. For immediate consideration, please send resumes to lshively@getcrg.com We will offer a BONUS if you refer someone that is chosen! Category Code: JN007

Talent Recruiter

Charlotte , North Carolina Direct Hire Sep 14, 2021

Human resources Talent Recruiter Job Description: CRG recently launched a search for a Talent Recruiter with one of our clients in the hospitality industry. With over 75 years of service this family-owned company is rapidly growing and is seeking a Recruiter to join their team to implement, streamline, and manage the recruitment process for team members across the organization. This role offers the opportunity to make a really big impact and grow within an exciting organization in a fun industry! Opportunity: Direct Hire Compensation: $20-25/hour Location: N. Charlotte – Northlake Area Summary: Partners with hiring managers to determine staffing needs. Manages all requisitions for organization, including posting of open positions internally and externally. Screens resumes, manage preliminary interview with appropriate candidates (by phone or in person), administer appropriate assessments, reference/background checking, make recommendations for hire (or not hire) and deliver employment offers. Serves as an expert for recruiting candidates. Uses traditional and non-traditional resources to identify and attract quality candidates such as career fairs, on-line job fairs, community network events, recommendations for social media, etc. Develops advertising programs (internal and external) in order to ensure high visibility with potential candidates. Manages internal transfer process including screening and coordination. Follows up with candidates and managers to ensure updated information on the interview process status. Develops and maintain an excellent relationship with internal and external clients to ensure achievement of staffing goals. Communicates important employment information during delivery of employment offers (i.e. benefits, compensation, non-competition agreements, etc.). Works with Director of Human Resources to ensure compliance with all federal/state laws and regulations including Affirmative Action Plan compliance. Manages application/resume file and retention according to Company policy. Maintains memberships and affiliations with trade/professional organizations related to industry. Qualifications: Bachelors degree, required 2+ years of professional experience, required Excellent written and verbal communication skills, required Team player, strong work ethic, ability to multi task, and time management skills, required Category Code: JN007

Administrative Assistant

Charlotte , NC Contract Sep 14, 2021

Administrative Assistant Administrative Assistant Summary: CRG has recently launched a search for one of our clients who is seeking to hire a remote administrative assistant. This client, who is a well-known logistics company in Charlotte, NC, is seeking a quick-learning professional to join their team. If you have strong data entry experience and are looking for a remote opportunity, apply today! Opportunity: Contract through year end (possible extension/could convert, but no guarantees) Compensation: $15-$16/hour Location/Hours: REMOTE UNTIL FURTHER NOTICE - M-F 8-5pm (you will be provided with equipment) Responsibilities • Manage emails regarding shipments to dedicated drivers. • Update shipments and loads in customers data base. • Assist with transferring data between various systems. • Other administrative tasks needed to help with the busy summer season! Required Qualifications High School Diploma, Associates Degree, or experience. 1-2 years of data entry, administrative assistant, or a similar type of role. Knowledge on data management. Ability to use multiple systems including Microsoft Excel, Outlook, and Word. *CRG offers a $100 bonus if you refer a candidate that is chosen!* Category Code: JN002

Staff Accountant

Charlotte , North Carolina Direct Hire Sep 14, 2021

Staff Accountant Summary CRG has recently launched a search for multiple Staff Accountant positions for a large client of ours in the Charlotte, NC area. This client, who is a leading provider of food services, operates in all 50 states. This is a DIRECT hire opportunity, and will pay candidates 60-65k annually. Do you enjoy working on a team, collaborating, and having a feeling of impactful contribution? This may be a great opportunity for you!! Responsibilities: Ability to manage time to ensure work is completed timely and accurately Display drive and resilience and ability to cope well under pressure Learn and preform customer calculations/splits and QC payables for members Process AP invoices, journal entries and manual invoices requests Deliver excellent customer service by aiming to exceed expectations through positivity and flexibility Provide clear and concise verbal and written communication Manage general inbox and ensure timely response to all inquiries Learn the business and understand how your role contributes Self-motivated, a team player that demonstrates honesty and integrity Reconcile assigned balance sheet accounts Ensure timely and accurate monthly financial reporting Special projects as assigned by Management Review and challenge current processes to identify areas of improvement Willingness to learn from mistakes and be positive and flexible with change Qualifications: Detailed oriented with strong analytical/problem solving skills Excellent interpersonal, verbal and written communication skills Strong organization and planning skills An established reputation for integrity Collaborative - works well as a member of a team Experience with a large company preferred Experience with SAP preferred Accounting experience - 1 - 2 years Participate in, and contribute to, department initiatives and projects General accounting knowledge with emphasis on balance sheet reconciliations Experience processing large volumes of complex data Category Code: JN001, JN005

Senior Financial Accountant

Charlotte , North Carolina Direct Hire Sep 14, 2021

Finance Senior Financial Accountant Job Summary: Our global, employee-focused client, headquartered in Charlotte, NC, is seeking to fill a Senior Financial Accountant role open due to a recent promotion and company growth! The Senior Financial Accountant will work a hybrid schedule and be primarily responsible for the preparation/execution of the corporate income close process, off-ledger accounting, intercompany activity, corporate reconciliations, monthly analytics, financial statement preparation, and assigned working capital forecasting. This position is financial systems-focused and will partner closely with multiple internal corporate accounting and finance departments and sectors. This innovative company provides employees with exponential growth opportunities, an excellent benefits package and is has won numerous awards for their diverse and positive culture! Compensation: $85,000-$90,000 (no bonus – offers annual raises!) Location: Charlotte, NC (Airport area) Starting our Remote until October and then will be a hybrid schedule (remote/onsite mix) after that! Company Benefits: 401K : 50% potential company match on the $1 up to 6% (company pays $0.35 on the $1 up to 6% with the option to provide an additional $0.15!) PTO: 4 weeks of Vacation/Sick Days + 12 Paid Holidays + 3 Paid Half Days = 33.5 total PTO days! Competitive Dental, Vision, & Health Insurance (multiple plans) - 100% coverage for preventive care for you and your dependents LT/ST Disability & Free Life Insurance Policy Wellness Rewards & Lifestyle Health Coaching, Employee Assistance Program, and more available at no cost Perks: FREE Starbucks, Juice Bar, breakfast, and lunch daily on-site with a variety of options! Unlimited Growth Potential! This role is open due to someone being promoted and the overall growth of the company! Remote/Hybrid: Starting our Remote until October and then will be a hybrid schedule (remote/onsite mix) after that! Discounts on products from thousands of Restaurants, Retailers, & Hotels Responsibilities: Collaborate with various business partners to ensure an accurate and successful corporate income month-end close Perform monthly accounting close activities, including journal entries Review monthly working capital analysis, forecast, and annual budget for assigned accounts Prepare and provide monthly analysis of assigned corporate reserves Prepare financial statements for the US entity, other entities, as needed Ensure balance sheet and intercompany reconciliations are timely and accurate Liaise with international partners on intercompany accounts, including preparation of journal entries, reconciliations, and intercompany matching Coordinate with off-ledger subsidiaries to review monthly balance sheets and successfully upload results by the monthly deadline and extracts to the subsidiaries weekly Assist in annual audit by providing requested reports and schedules Identify and implement process improvements Provide ad-hoc reports as requested by management Qualifications: Bachelor’s or Master’s Degree in Accounting CPA candidate or already licensed CPA 1-3 years of experience auditing publicly traded clients at a CPA/public accounting firm SOX Compliance testing/Internal Controls experience Knowledge / understanding of IFRS and US GAAP Intermediate to Advanced Excel skills (pivot tables, vlookups) Strong interpersonal and communication skills Tech savvy with exposure to SAP, Power BI or Tableau preferred Category Code: JN001, JN005

Staff Accountant

High Point , North Carolina Direct Hire Sep 14, 2021

Staff Accountant Staff Accountant Summary A local manufacturing company is in the Greensboro, High Point, NC area is looking to add a Staff Accountant to their team. This Staff Accountant will assist in providing accounting services, analysis and direct support of the Controller. This position interfaces daily with MIS, Manufacturing, Marketing, Sales and Management teams. If you’re looking to join a company that is growing and offers work-life balance then this is the opportunity for you. Compensation: $50k-60k Salary Location: High Point Benefits: Group Medical, Dental, Vision, Life, Accident, STD and LTD programs 410k Plan with 3% match Staff Accountant Responsibilities: Full responsibility of the general ledger accounting functions Prepare financial statements, reports and other analysis as requested Analyze financial results and compare to budget and prior periods Provide detailed reconciliations of general ledger accounts Month-end close – journal entries and bank reconciliations Assist with audits Various ad-hoc reports Assist with AR and AP Help with cash receipts and fixed assets Conduct duties related to payroll and HR Staff Accountant Qualifications: Bachelor’s or Associates degree in Accounting Two plus years of general ledger accounting experience Month-end close experience ERP experience Advanced Excel skills Payroll experience Manufacturing experience is a plus Category Code: JN001

Accounting Manager

Greensboro , North Carolina Direct Hire Sep 14, 2021

Account Manager Accounting Manager A CRG client in the Greensboro, NC area is looking for an Accounting Manager for their team. Our client has nearly over 1,000 employees that have been with the company ten years or longer. If you are a team player with a strong work ethic and high level of integrity this is the place to be! This is a great role for someone with a strong desire to grow in their career. The Accounting Manager is responsible for supervisory duties along with job costing for construction projects. A strong candidate with extensive AP experience in the construction industry is highly preferred! Compensation: $75k+ Salary Benefits: Medical, Dental, and Vision plans: Flexible benefit options (3 medical plans to choose from) FHA, HSA, STD, LTD, and Life Insurances Progressive PTO Plan-1st year of employment =2 weeks, 2 years=4 weeks, 7 years=5 weeks 401-K up to 5% match Responsibilities Direct, train, and evaluate accounts payable and job cost data entry personnel Ensure external and internal inquiries and questions are researched and resolved Primary responsibilities for TimberScan (Electronic Invoice routing system) and workflow Vendor management and compliance Review invoice entry reports and accounts payable registers to ensure accuracy Ensure note payments and income taxes are paid timely Process disbursements in accordance with accounting practices and company policies Ensure vendor term discounts are utilized in accounts payable process Review open items for accuracy and ensure open credits are utilized or request refunds Manage corporate credit cards Manage 1099 preparation annually Manage escheat filing and remittance annually Review retainage monthly for release Ensure accurate and timely payment of franchise and income tax payments for entities Primary accounting contact with construction department to research and resolve errors and issues in job cost Ensure construction jobs are set up timely and accurately Ensure equipment and project manager allocations are entered timely and accurately Assist Accounting personnel in the review process to close construction jobs in system Month end reconciliation responsibilities Oversee front desk coverage Oversee Filing and File Storage for accounting department Oversee various other administrative responsibilities as necessary QUALIFICATIONS Bachelor's Degree in Accounting preferred Minimum of five years of accounts payable experience Minimum of two years of supervisory experience 1099 filing experience Sales and use tax knowledge and experience Sage 300CRE / Timberline and job cost experience preferred Good working knowledge of MS Office software Strong analytical and problem-solving skills Strong interpersonal skills Professional demeanor Positive attitude Category Code: JN001

Project Coordinator

Greensboro , North Carolina Contract To Hire Sep 14, 2021

Information Technology A CRG client in the Greensboro/High Point, NC area is going through significant growth and are looking for a Project Coordinator to be responsible for the coordination of project management activities, resources, equipment, and information; directing the workflow to maximize the efficient use of internal and field technical resources. This role will use independent judgement and direction from the project manager to assign, schedule, and dispatch engineers for remote or onsite work according to project schedules or urgent issues that arise during project implementation. They are also the owners of the project dispatch process, responsible for attaining maximum utilization of internal and field technical resources through daily implementation of the project schedule. This client offers significant growth opportunities in a dynamic, family-friendly environment. Qualifications: Proven work experience as a Project Coordinator or similar role Experience in project management, from conception to delivery An ability to prepare and interpret flowcharts, schedules, and step-by-step action plans Solid organizational skills, including multitasking and time-management High levels of computer literacy, and an ability to quickly learn new systems Strong written and verbal communication skills Excellent attention to detail Pleasant phone manner, and ability to stay calm in a fast-paced work environment A strong team orientation The ability to confidently direct the work of others Please do not apply for this position without coordination experience Category Code: JN008 #zr

HR Generalist

High Point , North Carolina Direct Hire Sep 13, 2021

Human resources HR Generalist Summary A CRG client in the Greensboro, High Point, NC area is looking for an HR Generalist to join their team. This company is growing rapidly. This role will handle payroll, employee onboarding, benefits, workers company, etc. HR Generalist Compensation $45,000-$50,000 HR Generalist Responsibilities Assist with all internal HR related inquiries or requests. Assist with the recruitment process performing reference checks and issuing employment contracts. Schedule meetings, interviews, HR events and maintain agendas. Coordinate training sessions and seminars. Perform orientations and update records of new staff. Produce and submit reports on general HR activity. Assist with payroll and ad-hoc HR projects. Support other assigned functions. HR Generalist Qualifications Bachelor’s degree in related field 2 plus years of HR experience Strong attention to detail Team player that learns quickly If you are interested please send your resume to Rebecca Payne at rpayne@getcrg.com or text/call 336-875-3119 Category Code: JN007

Program Manager - Network Security

Salisbury , North Carolina Contract Sep 13, 2021

Information Technology Program Manager - Network Security Location: Remote, able to work EST hours Duration: 6+ Month Contract, will extend on to new and ongoing projects once this is complete Our Retail client with over $50B in annual revenue has over 2000 stores, across 21 US states, with over 300,000 employees. This company is structured for innovation and implementing new technologies. The Executive leadership team strives for work life balance for all of its employees, while also providing extensive opportunities (but not requirements!) for overtime for Contractors. There is a strong focus on keeping employees and contractors long term, with some contractors on 3-4+ year contract engagements, while also providing the opportunity for growth (for both employees who have converted permanent, as well as contractors)! JOB CRITERIA Nimble in execution across both Waterfall/Agile Projects (Preferred) Experience with managing projects from inception to closing across multiple years Capable of dividing overall program goals into sub projects while aligning the appropriate talent to each track Can manage multiple dependencies across a larger number of stakeholders with opposite interests Can align program plan and approach Core focus on integration (team, organization, technical, project, product) Subject matter experience of project scope and technical processes Ability to manage multiple financial streams Embody our client’s core values: Courage, Integrity, Teamwork, Care, Humor RESPONSIBILITIES Accomplish strategic objectives by overseeing multiple project activities Meet financial objectives by preparing budgets, forecasting, analyzing variances, and initiating corrective actions Promote productivity, collaboration, and quality by resolving problems, completing audits, identifying trends, advocating for improvements, and implementing change Communicate job expectations by planning, monitoring, reviewing job contributions REQUIREMENTS Network Security Subject Matter Experience/Expertise Working within MS Network Security Tools, preferably Zscaler Managing multiple financial streams throughout entire project lifecycle Recognize area of concern and make recommendations on how to resolve/fix them Understanding of ability to communicate program/project plans Experience managing projects throughout the entire project lifecycle and beyond Benefits of working as an employee of CRG! All W2 Employees at CRG are offered the following benefits options! Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG! We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions. Our 30K Life Insurance policy is FREE (no cost to the employee), as long as you sign up for it! We also have a 401K plan, with open enrollment quarterly (January, April, July, and October) after working at CRG for 90 days. CRG matches 25% of the first 6% of employee contributions to the 401K plan! Category Code: JN008, JN033 #zr #Dice

Business Analyst Level 3

Cincinnati , Ohio Contract To Hire Sep 13, 2021

Information Technology Business Analyst Level 3 Duration: 6+ Months, Contract to Hire Location: Cincinnati, OH 45202 Pay: $59.50 JOB DESCRIPTION Our large, Retail client, with over $150B in annual revenue, and operating either directly or through its subsidiaries, 2,750 locations and maintains markets in 35 states. This Client is looking for a seasoned IT Business Analyst with previous experience working in Behavioral Analytics, Power BI, SQL, SQL Server, DB2, and Oracle (job specifics below). If interested, please apply and we will be in touch momentarily! REQUIREMENTS 2-4 years of experience with Power BI 3-5 years of experience utilizing SQL against a variety of Relational Databases like SQL Server, DB2 and Oracle Previous experience working with Behavioral Analytics Pull and summarize data from corporate/divisional systems as needed Perform required key analysis as needed Identify and communicate any data-related issues and recommendations to the business owner and other key stakeholders as requested Create processes that sustain continuous improvement Lead the appropriate teams to elicit and manage business requirements Assist in troubleshooting post implementation issues for large/complex projects Assist in project user acceptance test(s), including reporting and documenting defects, and conducting complex root cause analysis RESPONSIBILITIES Elicit, define, and analyze medium - complex requirements in various formats ensuring they are testable, measurable, and traceable Complete estimates and work plans in Program Increments (PI) Meetings as appropriate for design, development, implementation, and rollout tasks Lead the appropriate teams to refine, prioritize and manage requirements in various tools such as templates, Team Backlogs, Requirements Management or Agile Task Management applications Collaborate with the appropriate teams to build the business case and project justification BENEFITS OF WORKING AS AN EMPLOYEE OF CRG! All W2 Employees at CRG are offered the following benefits options: Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG! We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions. Our 30K Life Insurance policy is FREE (no cost to the employee), as long as you sign up for it! We also have a 401K plan, with open enrollment quarterly (January, April, July, and October) after working at CRG for 90 days. CRG matches 25% of the first 6% of employee contributions to the 401K plan!" Category Code: JN008

Agilist

Cincinnati , Ohio Contract Sep 13, 2021

Information Technology Agilist Duration: 6+ Months, Contract Location: Cincinnati, OH 45202 JOB DESCRIPTION An experienced servant leader and coach for a cross-functional Agile team operating in complex and cross functional work across the Security, Data and Networking domain areas related to transformation to the Cloud. The Agilist guides and facilitates multiple Scrum &/or Kanban teams involved in a large fast-paced program implementing complex technology for business-oriented solutions, through effective application of the Agile based SDLC (Software Delivery Life Cycle) and associated ceremonies, ensuring the agreed upon Agile practice is being followed. Removing impediments and fostering a high performing team with a focus on continuous improvement resulting in quality and timeliness delivery. Responsible for building strong projects/programs through identifying and implementing possible Improvements Build and leverage partnerships with Scrum Masters, Product Managers, Product Owners, and other contributors Coach program leaders, teams, and Scrum Masters in Agile Methodology practices and mindsets Develop and Maintain Communication Plan Work with Product Leaders to drive the definition and refinement of program backlogs and roadmaps Continually inspect the process, discover, and address major concerns Help identify and remove impediments; Escalate risks and program needs, as appropriate Maintain metrics that provide visibility to stakeholders on program progress and quality and know how to leverage those metrics to identify program needs Work with Scrum Masters to drive continuous improvement for the program Understand the needs of the business to coach teams to deliver to expectations Understand the technical and domain aspects to speak to risks and dependencies Work cross-functionally to align strategy, methodology and execution Be a change agent and foster a learn by doing environment Be open and flexible to experimentation Be a driver of results REQUIREMENTS 5+ years of experience in Software Development, Quality Assurance, Business Analysis or Project Management operating in an Agile Scrum environment 3+ years of experience working in an Agile environment Certified Scrum Master (CSM or PSM I) Working knowledge of Agile (Scrum, Kanban, SAFe) best practices Proactive approach and ability to develop trusted advisor relationships with mission/function leaders Strong communication/interpersonal/influencing skills Technical background or understanding a plus Scrum master experience in a complex large-scale enterprise Experience in an Agile environment in other roles, such as Quality Assurance, Development, Product Owner, or as an Agile Coach Proven knowledge and experience with Agile software development methodologies, values, and procedures Demonstrated leadership ability to coach and mentor the team to reach their highest potential. Excellent team player and team builder Ability to work with all levels of the organization Excellent interpersonal skills, ability to work collaboratively with diverse personality types Ability to understand technical issues at a high level and communicate Agile methodologies within the organization Must have exceptional communication, organization, and time management skills Strong ability to manage multiple Agile teams and ensure a proper balance between PMO (Project Management office, business and technology teams and management) Must be self-motivated as well as creative and efficient in proposing solutions to complex problems Strong analytical and problem-solving skills with a high attention to detail RESPONSIBILITIES Guide, coach and motivate the team with the goal of increasing productivity Passionate about Scrum, Kanban, Lean Thinking, Lean Startup, Extreme Programming (XP), SAFe, LeSS, etc. Organize and lead Scrum ceremonies Oversee and manage scope, timeline, quality, goals, and deliverables that support business goals Remove impediments or guide the team to remove impediments Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of productive conflict resolution and problem solving Facilitate discussions, decision making, and conflict resolution Prepare and present reports on the progress and success Coordinates activities with other teams across the program Partner with and support the Product Owner Participate in the Scrum of Scrums and partner with other Scrum Masters Coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization Organize and facilitate planning and coordination including release/Potentially Shippable Increments planning, iteration planning, daily stand-ups, iteration review/demos, and retrospectives Ensure teams are held accountable to Agile SDLC (Software Delivery Life Cycle) tenants and their internal working agreements including use of appropriate tools, standards, and best practices Promote and demonstrate core Agile principles of collaboration, prioritization, team accountability and visibility Ensure the team is tracking and communicating team progress and metrics to the appropriate resources. Facilitate and enable an environment of collaboration and creativity Support and empower the team to make appropriate commitments through story selection and task definition. Empower the team to self-organize around achieving their commitments Identify and remove any impediments/distractions that interfere with the team’s ability to deliver against their commitments Challenge and enable the team to continuously improve through intentional and data driven inspect and adapt cycles (retrospectives) Category Code: JN008

Accounting Analyst

Greensboro , North Carolina Contract To Hire Sep 10, 2021

Accounting Clerk Accounting Analyst Our client is a global partner in the financial services industry. They are a rapidly growing company and offer excellent benefits as well as stability. Looking for an Accounting Analyst a temporary to permanent position. This role is responsible for understanding and performing duties for accounts receivable/cash application processes. The Accounting Analyst works in a team and significantly affects customer satisfaction through accurate payment processing and posting payment receipts. Compensation: $60-$65k Location: Greensboro, NC Benefits: 25 annual holidays Medical insurances including Health, Dental, Vision and ancillary products Gym memberships Employee discounts Responsibilities: Post daily cash receipts, which include lockbox, wire, speed pay and ACH, within established deadlines and with accuracy. Balance daily cash. Analyze customer payment history upon request by other departments. Process customer refunds. Complete internal task requests with speed and accuracy. Develop, issue and file the annual Form 1099s prior to IRS deadlines. Maintain sound internal controls and implement new controls, as needed, to comply with company policies and procedures. Respond to internal and external customer requests to meet their needs and resolve any issues in a timely manner. Actively participate in internal and external audits by providing timely and accurate data to auditors. Identify opportunities for process improvements. Qualifications: BA/BS in Accounting or related field is preferred 5+ years’ experience in cash application or accounting, preferably in the financial services industry 1099 tax experience is preferred Expert in MS Office, with advanced skills in Excel. Power BI a plus. Proven organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast- paced, demanding environment Demonstrated professionalism, including verbal and non-verbal communications, as well as emotional intelligence Innovative problem solving, research and analytical skills Ability and desire to work within and in support of a team environment, including expert relationship development skills Category Code: JN001, JN005

Java Spring Boot Back-End Developer

Cincinnati , Ohio Contract To Hire Sep 10, 2021

Information Technology Java Spring Boot Back-End Developer Our client is looking for an experienced Java Back End Developer to join their team! This is a great opportunity for anyone who enjoys a high energy and fast-paced working environment. As a Back End Developer, you will have the opportunity to design, build, test, maintain, and have a direct and meaningful impact on the roadmap of the Kroger Technology platform. You will be responsible for design and development of backend components of highly scalable eCommerce web and Merchandizing applications. Location: Cincinnati, OH (remote to start) Duration: 12 month contract to hire Pay Rate: Flexible Depending on Experience NOTE: U.S. Citizens, GC, and those authorized to work in the U.S. are encouraged to apply. We are unable to Consider OPT or H1B Visa Candidates for this position. Key Responsibilities: Experience with modern libraries and tooling Significant Java programming skills and data structures Significant Microservices architecture and development skills Significant experience with the Spring Boot Framework (Persistence, REST, Messaging, Integrations) Significant experience on core features of Spring such as Dependency Injection and Aspect-Oriented Programming, Spring Security, etc. Significant knowledge of SQL Database and NoSQL Databases (Oracle, Postgres, Cassandra) Significant experience in Messaging architectures & development- Kafka or equivalent Proven Experience in building RESTful APIs and a deep understanding of REST principles Proven Experience working with Docker or similar technologies, GIT, CI/CD and writing unit/integration tests Strong analytical problem-solving skills and excellent written and verbal communication Self-starter with strong initiative, quality deliverable and ability to work under pressure Business-minded approach to time, costs, and deadlines Demonstrated ability to work well within a team environment Required Skills Develop backend eCommerce services in cloud platform technologies Collaborate with designers & product managers to iterate on the design & implementation of our product Work with Engineers from the full stack to build and ship features Identify and uphold engineering best practices Monitor performance, watch for traffic drops related to usability problems & rectify the issues Review app and feature code, and plan future API upgrades with the development team Category Code: JN008

MDM Applications Architect

Greensboro , North Carolina Contract Sep 10, 2021

Sr. Identity Management Engineer

Charlotte , North Carolina Contract To Hire Sep 10, 2021

Information Technology 6-month contract to hire position Pay Rate: $70 - $75/hr. Location: Remote for now, could go back on-site 2-3 days/week in future (sites in Greensboro, NC, Charlotte, NC, and Dallas, TX – preference is for candidates near those areas) As the Lead Identity Manager (IDM) Engineer, you will be responsible for primary functional and operational support of the Microsoft Identity Manager (MIM) solution and providing enhancements to identity and access management capabilities. Your team will drive self-service and automation for access, provisioning, groups, and accounts to enhance new functionality and support the MIM platform. Requirements 3 years of experience managing MIM and/or Forefront Identity Manager (FIM) environments In-depth understanding of Microsoft Identity solutions, including Azure AD Site component topology Expertise with engineering solutions that allow automated provisioning from HR systems Category Code: JN008

IT Help Desk II

Greensboro , North Carolina Contract To Hire Sep 10, 2021

Information Technology A CRG client in the High Point, Greensboro, NC area is looking for a Help Desk II Technician to join their team. The Help Desk II provides technical support to system users and customer support staff. They also provide timely, accurate service to generate high customer satisfaction, and mentors teammates to do the same. This client offers career advancement opportunities as they are experiencing unprecedented growth. Job Duties: Evaluates user needs, defines technical problems, and works with engineers to determine solutions. Assists customers in implementing solutions, both remotely and on site. Follows the triage process and documentation expectations and models the behavior to teammates. Qualifications: Bachelor’s degree in computer science or related field One plus year of relevant service as an MSP Help Desk Technician Demonstrated leadership ability Excellent written and verbal communication skills Demonstrated problem-solving and troubleshooting skills Familiarity with ITIL v3, ConnectWise and CompTIA A+ certification is a plus Ability to work in a fast-paced environment Strong customer service skills Category Code: JN008

IT Administrator

Greensboro , North Carolina Contract To Hire Sep 10, 2021

Information Technology A CRG client in the Triad area is looking for an IT Administrator to join their team. This role is responsible for support of all desktop hardware, software and telecommunications equipment. If you are organized and have a passion for technology and a spirit of service, this a great place for you. This client values employees who want to grow within the organization. IT Administrator 6+ Month Contract to Hire Greensboro, NC Job Duties: Work with vendors and manage contracts Data entry (management of data) -accurately prioritize, categorize, track and log calls, tickets, chats, etc. following client or internal tracking protocols Conduct software audits Work closely with other team members to identify and suggest resolutions and improvements Requirements: One plus years of Administrative experience Must have excellent customer service and interpersonal communication skills Must have desire to learn and grow Strong organization and Excel skills Category Code: JN008

Agile Coach

Greensboro , North Carolina Contract Sep 10, 2021

Information Technology Our client is a global automotive manufacturer and financer, who has been awarded by the Great Place to Work® Institute and Fortune amongst the 25 World’s Best Workplaces. Its winning culture thrives on fostering strong connections and meaningful work. Joining the team means you will be engaged with innovative technology, participating in global teams and contributing to the collaborative process. Consultants are highly valued and high retention rates. Agile Coach 6+ Months Contract Greensboro, NC (Hybrid Schedule: Onsite/Remote) NOTE: Consultant is needed in Greensboro, NC. Ok with remote contract during Covid but expected to work from Greensboro as much as possible once the situation normalizes. Responsibilities Train, Lead and coach scrum masters and product owners and cross-functional teams to build, sustain, and strengthen agile values, providing them with the necessary tools and guidance to successfully implement across programs. Develop Agile teams that foster continuous communication and teamwork between business and technology Work across both existing and new Agile teams to develop successful functional teams with an aim toward stabilization of commitment to delivery of work and business value Teach, lead, and mentor team members and empower them to make decisions and take actions that will be conducive for the team to complete goals, focusing on what can be done and recognizing opportunities for improvements. Assist team in building out effective user stories and product backlog Responsible for guiding teams on the first principle of Agile Coaching to deliver working software. Fosters strong spirit of communication and collaboration between teams to align goals, deliver final products, and ensure transparency to impediments and progress. Provide training, mentoring/coaching valuable Agile skills that lead toward the organization-wide transformation Qualifications Experience coaching and guiding existing agile teams to maturity Knowledge of various Agile or Lean frameworks Strong experience training, coaching and standing up new agile teams in various frameworks – Scrum, Kanban etc. Strong understanding of business and technology working as one team Understands the fundamentals of iterative and incremental development Demonstrates in-depth knowledge of and background with agile concepts Enthusiastic and knowledgeable about agile processes, practices, and their benefits Possess great interpersonal skills, teaching abilities, and a capacity to inspire and motivate Basic knowledge of software development processes and procedures Understand the business value of agility Preferred Experience in working through an agile transformation within a large company and with distributed teams Knowledge and Experience in agile Scaling methods Agile Certifications (Certified/Professional SCRUM Master, Professional SCRUM Product Owner, etc.) Knowledge of Work Management tools such as Azure DevOps, Jira Involvement within DevOps/Continuous Integration Category Code: JN008 #zr #Dice

Systems Engineer I

Greensboro , North Carolina Contract To Hire Sep 10, 2021

Information Technology A CRG client in the Triad area is looking for talented Level I Microsoft Systems Engineers, who have experience working in SMB environments as part of an MSP. This client is going through significant growth and the environment is fast-paced, so they are looking for engineers who enjoy days that move quickly and tasks that will hone your skills. Systems Engineer I - Direct Hire Greensboro, NC We are looking for engineers who love a good challenge and problem solving, and working in a close team environment. Currently, we are all working from home. As the pandemic eases, depending on the day’s tasks, you might work in the office in Greensboro, NC or at a client site. Occasional travel may be required. Open to first or second shift! Desired Skills and Experience Three plus years of experience as a Help Desk Technician in an MSP environment Bachelor's Degree in Computer Science or equivalent Prefer experience with: ConnectWise Legal, human and veterinary health, and/or financial practice management software Active Directory, Exchange, VMWare Category Code: JN008

Deskside Support Technicians

Goodyear , Arizona Contract Sep 10, 2021

Information Technology Deskside Support Technicians 6+ Months Contract Phoenix, AZ Multiple Positions (1st, 2nd, 3rd Shifts available) What you’ll do on a typical day: Identify, triage, prioritize and resolve Level 1 & 2 Incidents within our Service Level Agreement, which includes responding to high-priority outages outside of normal business hours; work as the liaison between site leadership, IT leadership and other technical team during outages Perform daily walks around the warehouse or plant and perform equipment inspections and preventive maintenance Manage and maintain an inventory of assets to ensure asset readiness to minimize incident impact and downtime Help create and maintain IT processes and procedures to support the site; lead local project management for site technical refreshes, end-user equipment deployments for expansions, and end-user equipment deployments for site startups Perform installation, upgrades, maintenance, basic troubleshooting and repair of various software, as well as computer devices, mobile phones, scanners, network equipment, printers, telephones, etc. Provide training, mentorship and leadership for other technicians Maintain exceptional service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, identifying trends and recommending system improvements Make technical recommendations to site leadership regarding problems, projects and releases Create batch files or PowerShell scripts for asset management and incident resolution What you need to succeed. At a minimum, you’ll need: 2 years of experience supporting networked systems Ability to troubleshoot and configure RF devices or other handheld terminals, Android PCs and tablets, and printers (multifunction, laser, fax, barcode label, dot matrix and high-volume scanners) It’d be great if you also have: Bachelor’s degree or vocational training in CS or MIS, or equivalent related work or military experience Availability to travel; occasionally on short notice 5 years of experience supporting a corporate or warehouse networked computer environment 5 years of experience installing, troubleshooting and supporting corporate AV equipment; building, deploying and troubleshooting desktop computers in a corporate environment; telephony equipment and Microsoft Windows OS Strong understanding of warehouse management systems Category Code: JN008

Deskside Support Technician II

Aberdeen , Maryland Contract To Hire Sep 10, 2021

Desktop Support Deskside Support Technicians 6+ Months Contract to Hire Aberdeen, MD Night Shift : 6:00PM - 4:00AM (M-Thu or Th-Su) What you’ll do on a typical day: Identify, triage, prioritize and resolve Level 1 & 2 Incidents within our Service Level Agreement, which includes responding to high-priority outages outside of normal business hours; work as the liaison between site leadership, IT leadership and other technical team during outages Perform daily walks around the warehouse or plant and perform equipment inspections and preventive maintenance Manage and maintain an inventory of assets to ensure asset readiness to minimize incident impact and downtime Help create and maintain IT processes and procedures to support the site; lead local project management for site technical refreshes, end-user equipment deployments for expansions, and end-user equipment deployments for site startups Perform installation, upgrades, maintenance, basic troubleshooting and repair of various software, as well as computer devices, mobile phones, scanners, network equipment, printers, telephones, etc. Provide training, mentorship and leadership for other technicians Maintain exceptional service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, identifying trends and recommending system improvements Make technical recommendations to site leadership regarding problems, projects and releases Create batch files or PowerShell scripts for asset management and incident resolution What you need to succeed. At a minimum, you’ll need: 2 years of experience supporting networked systems Ability to troubleshoot and configure RF devices or other handheld terminals, Android PCs and tablets, and printers (multifunction, laser, fax, barcode label, dot matrix and high-volume scanners) It’d be great if you also have: Bachelor’s degree or vocational training in CS or MIS, or equivalent related work or military experience Availability to travel; occasionally on short notice 5 years of experience supporting a corporate or warehouse networked computer environment 5 years of experience installing, troubleshooting and supporting corporate AV equipment; building, deploying and troubleshooting desktop computers in a corporate environment; telephony equipment and Microsoft Windows OS Strong understanding of warehouse management systems Category Code: JN008