Tempe , Arizona Direct Hire Aug 21, 2026 Management Field Operations Manager
Position Summary
The Field Operations Manager owns the performance, profitability, and people of our client's field organization. This is a leadership role first and an operator role second: you build and develop the Area Service Managers, Lead Technicians, and Fleet & Safety Manager who run the field, and you’re accountable for the results those teams produce — safe work, quality installs and service, satisfied customers, and a healthy field P&L. You report to the COO and translate company strategy into field execution.
Key Responsibilities
People Leadership
Lead, coach, and develop the Area Service Managers, Lead Technicians, and Fleet & Safety Manager; set clear expectations and hold that layer accountable.
Own field hiring, onboarding, retention, and succession planning across ASMs, Leads, and technicians, ensuring a strong bench of talent at every level.
Develop ASMs into strong people-managers, and create a clear path for technicians and Leads to grow into those roles.
Establish and run a consistent field training program (technical skill, safety, customer service).
Set the culture of the field organization — safety-first, accountable, and customer-focused.
Drive continuous technical skill development across the field team, raising the bar on craftsmanship and first-time-fix quality.
Financial & Strategic Ownership (P&L)
Own the financial performance of field operations — accountable for controllable margin, including labor productivity, overtime, rework, and direct field cost control.
Partner with the COO on capacity and headcount planning to support growth targets.
Review job-costing, utilization, and KPI trends to identify underperforming jobs, crews, or areas and drive corrective action.
Contribute to revenue growth by ensuring technicians identify and flag additional customer needs for follow-up, while delivering the quality that earns repeat business.
Operational Execution
Own field KPIs (utilization, first-time-fix, on-time arrival, callback rate, customer satisfaction) and the review cadence to improve them.
Own field crew productivity and readiness, working closely with Dispatch to keep technicians efficiently deployed and service levels high.
Own safety and fleet performance through the Fleet & Safety Manager — safety program, compliance, incident reduction, and vehicle fleet cost, maintenance, and utilization.
Drive adoption of company systems and technology (field service software, mobile tools, reporting) for efficiency and visibility.
Qualifications
7+ years leading HVAC field/service operations, including experience leading and developing frontline supervisors.
Deep hands-on HVAC technical expertise; serves as the field’s technical authority for escalated troubleshooting and client meetings, account manager and estimator questions, parts clarifications, and review of repair procedures.
Demonstrated accountability for controllable margin and cost performance in a field/service operation.
Proven ability to build and develop high-performing teams through strong hiring, coaching, and retention.
Strong operational discipline — runs the field by clear metrics and holds the team accountable to them.
Solid grasp of HVAC code compliance, safety standards, and field service technology.
Familiarity with multi-state HVAC licensing, permitting, and compliance requirements; ensures the field organization stays compliant across all operating states.
Success in the First 12 Months
A stable, capable field leadership team is in place — ASMs, Leads, and the Fleet & Safety Manager operating to standard, with next-level talent being developed.
Measurable gains in core field KPIs — utilization, first-time-fix, callbacks — and in controllable margin.
A repeatable training and onboarding path exists for new techs, Leads, and ASMs.
Category Code: JN037, JN019
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Seniority Level: Mid-Senior
Greensboro , North Carolina Direct Hire Aug 21, 2026 Management Senior Electrical Estimator
Location: Remote, must be on the East Coast of the United States or willing to work East Coast hours
Reports To: CFO / COO
Salary: $140k - $180k+ based off of overall experience
Job Description
We are seeking an experienced Senior Electrical Estimator to join a growing and highly respected electrical construction organization. This is a key role responsible for developing accurate and competitive estimates for complex electrical construction projects ranging from small installations to projects exceeding $40M.
The ideal candidate brings extensive estimating experience, strong technical knowledge, and the ability to evaluate project risks, identify opportunities for value engineering, and collaborate closely with leadership, project management, vendors, and clients throughout the bidding process.
This position offers the flexibility of remote work while providing opportunities to contribute to large-scale industrial, pharmaceutical, manufacturing, and healthcare projects.
What You'll Do
Prepare detailed electrical estimates for projects ranging from small installations to $40M+ opportunities
Develop budget pricing from conceptual drawings, design development packages, and project narratives
Analyze drawings, specifications, proposals, and bid documents to determine labor, material, equipment, and subcontractor costs
Create Invitations to Bid (ITBs) and Bills of Material (BOMs)
Evaluate value engineering opportunities and recommend cost-saving solutions
Review subcontractor and vendor proposals to ensure project requirements are accurately captured
Identify project risks, constraints, and potential challenges prior to bid submission
Attend job walks, pre-bid meetings, and client presentations as needed
Maintain accurate bid documentation, notes, RFIs, and addendum tracking
Collaborate with leadership to develop bid strategies and pricing approaches
Prepare customer proposals and bid submission packages
Lead project turnover meetings with project management and field operations teams upon project award
Qualifications
Required Qualifications:
7–10+ years of electrical estimating experience on projects exceeding $10M
Strong experience estimating industrial, pharmaceutical, manufacturing, healthcare, and other large-scale construction projects
Extensive experience with Accubid estimating software
Strong knowledge of electrical construction methods, materials, labor units, and installation practices
Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
Strong organizational, analytical, and problem-solving skills
Ability to manage multiple bids and meet aggressive deadlines
Preferred Qualifications:
Field installation experience within electrical construction
Experience with LiveCount
Experience using Bluebeam
Bachelor's degree in Engineering, Construction Management, or a related field
Experience preparing conceptual budgets from narratives and schematic drawings
What We're Looking For:
A detail-oriented professional who takes pride in producing accurate, competitive estimates
A strategic thinker who can identify project risks and opportunities early in the process
A collaborative team player who works effectively with executives, project managers, vendors, and clients
Someone who thrives in a fast-paced environment and consistently delivers high-quality work under tight deadlines
Why Join Us?
Remote work flexibility
Opportunity to work on high-profile projects valued up to $40M+
Exposure to diverse industries including healthcare, pharmaceutical, manufacturing, and industrial construction
Collaborative leadership team with a strong reputation in the industry
Long-term growth opportunities within a successful and expanding organization
If you're an experienced Electrical Estimator looking to make an impact on complex, large-scale projects, we'd love to hear from you.
Category Code: JN037
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Milwaukee , Wisconsin Direct Hire Aug 21, 2026 Management Manager, SIOP & Demand Planning
Location: Midwest U.S. (Onsite, open to relocation)
Our client is a global manufacturing organization known for its innovation, operational excellence, and market leadership. The company serves customers across diverse industries and continues to invest in talent, technology, and supply chain capabilities to support sustained growth.
We are seeking a Manager, SIOP & Demand Planning to lead the demand planning function and drive alignment across sales, operations, finance, and supply chain. This role will own the demand planning process, lead the demand review within the monthly SIOP cycle, and develop data-driven forecasts that support business growth and operational performance.
The ideal candidate brings strong forecasting expertise, SIOP leadership experience, and the ability to collaborate across functions in a complex manufacturing environment.
Key Responsibilities
Lead the demand planning process and manage a team of demand planning professionals
Develop and maintain rolling demand forecasts to support business and operational objectives
Drive forecast accuracy, bias reduction, and continuous improvement initiatives
Lead demand reviews and support executive SIOP processes
Partner with Sales, Finance, Operations, and Supply Chain to develop consensus forecasts
Utilize data analytics and scenario planning to identify risks and opportunities
Enhance forecasting tools, systems, and planning processes
Qualifications
Bachelor's degree in Supply Chain, Business, Engineering, or a related field
6+ years of experience in Demand Planning, SIOP, Sales & Operations Planning, or related disciplines
Strong expertise in forecasting methodologies, demand analytics, and supply chain planning
Experience leading cross-functional planning processes and stakeholder alignment
Proven leadership and team development experience
Strong analytical, communication, and presentation skills
Preferred Experience
Manufacturing, industrial, or engineered-product environments
Configurable or engineer-to-order product businesses
SAP, Kinaxis Maestro, or similar planning systems
Experience translating demand plans into revenue forecasts and operational plans
Category Code: JN037
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Greensboro , North Carolina Direct Hire Aug 21, 2026 Accounting Manager Technical Accounting Manager
Location: Greensboro, NC
Our client is a growing, employee-owned organization providing highly technical, project-based solutions across multiple locations throughout the Southeast. Known for its strong culture and operational excellence, the company continues to invest in the people, processes, and systems that support its long-term growth.
We are seeking a Technical Accounting Manager to support financial reporting, compliance, and technical accounting for a growing multi-entity organization. Reporting to accounting leadership, this role will ensure the accuracy of financial reporting, support audit readiness, strengthen internal controls, and provide guidance on complex accounting matters.
The ideal candidate brings strong technical accounting expertise, experience with revenue recognition and project-based accounting, and the ability to thrive in a fast-paced, growth-oriented environment.
Key Responsibilities
Support technical accounting and financial reporting in accordance with GAAP
Review month-end close activities, including WIP schedules, reconciliations, and revenue recognition
Support project-based accounting, including percentage-of-completion methodologies
Serve as a key resource for audit, tax, and compliance-related activities
Enhance accounting policies, procedures, and internal controls
Partner with accounting and operational teams to improve reporting accuracy and efficiency
Qualifications
Bachelor's degree in Accounting or Finance; CPA required
5+ years of accounting experience with strong technical accounting expertise
Experience with GAAP, revenue recognition, WIP accounting, and financial statement analysis
Construction accounting experience strongly preferred
Public accounting and/or audit background preferred
Strong analytical, organizational, and communication skills
Ability to work independently and manage multiple priorities
Category Code: JN001, JN005
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Grand Rapids , Michigan Direct Hire Aug 21, 2026 Marketing Director of Marketing
Location: Midwest (Hybrid)
Our client is seeking a Director of Marketing to join a well-established consumer brand with a strong market presence.
This is a high-impact leadership role responsible for shaping brand strategy, leading integrated marketing efforts, and driving key initiatives across the organization. You’ll work cross-functionally to deliver a consistent customer experience while executing programs that drive measurable results.
Key Responsibilities
Lead integrated marketing strategy across channels and audiences
Drive product launches and key initiatives with cross-functional teams
Oversee content, campaigns, and digital execution
Manage agency partners and external vendors
Own marketing budget and resource allocation
Use data and insights to optimize performance
Qualifications
10+ years in marketing, brand, or communications leadership
Strength in integrated marketing, content, and digital
Strategic thinker with a hands-on approach
Strong communication and storytelling skills
Experience managing cross-functional teams and partners
Category Code: JN009, JN037
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Milwaukee , Wisconsin Direct Hire Aug 21, 2026 Management Sales Operations Supervisor
Location: Milwaukee, WI | Hybrid (4 days onsite)
Summary of Primary Duties and Responsibilities
Our client is a global manufacturer of advanced energy and power solutions, supporting critical infrastructure across industrial, commercial, and residential markets. Known for innovation and reliability, their technologies power essential operations worldwide.
The Sales Operations Supervisor is a hands-on leadership role responsible for managing a team supporting order management, shipment coordination, billing, and post-sale operations.
This individual will drive execution, team performance, and process improvement across a fast-paced, high-impact operations environment.
Essential Duties & Responsibilities
Lead, coach, and develop a team of sales operations coordinators
Oversee end-to-end order and shipment workflows, ensuring accuracy and on-time delivery
Act as an escalation point for complex order, delivery, and billing issues
Partner cross-functionally with Sales, Operations, Finance, and Logistics teams
Track and improve KPIs, including order accuracy, shipment performance, and service levels
Identify and implement process improvements and efficiencies
Maintain visibility into order status and proactively communicate updates
Foster a culture of accountability, ownership, and continuous improvement
Experience / Skill / Educational Requirements
3+ years of leadership experience in operations, sales operations, supply chain, or similar
Background in manufacturing, logistics, or order management environments
Experience with ERP systems (SAP preferred) and CRM tools (Salesforce a plus)
Proven ability to manage cross-functional workflows and teams
Strong communication, problem-solving, and organizational skills
Experience coaching and developing team members
Ability to operate in a fast-paced, high-pressure environment
Bachelor’s degree preferred
Category Code: JN011, JN037
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Charlotte , North Carolina Direct Hire Aug 21, 2026 Management Manager of Client Success
Location: Charlotte, NC (Hybrid)
Our client is a growth-focused, services-based organization partnering with clients to drive measurable business results and long-term success.
They are seeking a Manager of Client Success to lead and scale their client experience, retention, and revenue growth across an active portfolio. This is a high-impact leadership role responsible for ensuring clients see clear value, stay engaged, and continue to expand over time.
You’ll lead a small, high-performing team while building the systems, processes, and structure needed to improve retention, reduce churn, and drive recurring revenue. This role operates as a “player-coach,” balancing strategic oversight with hands-on execution across client relationships.
Key Responsibilities
Own client retention, churn reduction, and recurring revenue growth (NRR)
Lead and develop a team of Client Success Specialists
Identify and manage at-risk clients, implementing proactive retention strategies
Build and execute client success processes (health scoring, reporting, cadence)
Serve as an escalation point to ensure strong client relationships and outcomes
Partner internally to align delivery with client expectations and results
Qualifications
7+ years in client success, account management, or customer-facing leadership roles
Experience in marketing agency, B2B services, or recurring revenue environments
Proven track record of improving retention, churn, or client growth metrics
Experience leading and coaching small, high-performing teams
Strong operational mindset with the ability to build and implement scalable processes
Category Code: JN037, JN011
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Chicago , Illinois Direct Hire Aug 21, 2026 Management
Senior Consultant / Manager – Manufacturing & Supply Chain
Summary of Primary Duties and Responsibilities:
Our client is a leading management consulting firm specializing in operational excellence and performance improvement of senior industrial, automotive, and manufacturing organizations. The Senior Consultant / Manager will lead client engagements focused on procurement, supply chain, sourcing, and operations. This role requires strong analytical skills, client management capabilities, and the ability to deliver measurable results in complex manufacturing environments.
Essential Duties & Responsibilities:
Manage day-to-day project activities and ensure deliverables meet client expectations.
Analyze data and develop actionable insights for procurement, sourcing, supply chain, and operations.
Facilitate sourcing events, cost analysis, and process improvement initiatives.
Build strong relationships with client stakeholders
Prepare and deliver presentations and reports using Excel, PowerPoint, and Word.
Roll up sleeves and work hands-on with client teams to implement solutions.
Experience/Skill/Educational Requirements:
5–10 years of experience in procurement, supply chain, sourcing, or operations (consulting experience preferred but not required).
Strong analytical and problem-solving abilities.
Excellent communication skills (written, oral, email) and client management capabilities.
Proficiency in MS Office (Excel, PowerPoint, Word).
Familiarity with ERP systems (SAP or similar) is a plus.
Bachelor’s degree in Supply Chain, Engineering, or related field (MBA a plus).
Multilingual (Spanish, German, Portuguese) is a bonus.
Travel:
Must be comfortable with 80% travel.
Location:
Flexible (must live near a major airport).
Category Code: JN029, JN014
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Honolulu , Hawaii Direct Hire Aug 21, 2026 Sales Head of Sales & Merchandising
Location: Honolulu, HI (Hybrid)
About The Company
Our client is a well-established, privately held grocery retailer with more than 70 years of success serving its local communities. As the largest locally owned grocer in its market, the company is known for its strong community ties, commitment to quality, and people-first culture. With multiple store formats and local decision-making authority, the organization is investing in modernizing its commercial capabilities to support continued growth.
About The Position
We are seeking a Head of Sales & Merchandising to lead sales, merchandising, and commercial strategy across all store banners. This executive-level role is responsible for driving revenue growth, improving in-store execution, and strengthening financial performance.
Reporting to executive leadership, this role will build greater structure and accountability within the sales organization while partnering cross-functionally to align assortment, pricing, promotions, and performance goals. The ideal candidate is both strategic and hands-on, comfortable leading at a high level while maintaining strong field visibility.
Key Responsibilities
• Lead enterprise sales and merchandising strategy to drive revenue and margin growth
• Oversee assortment, pricing, promotions, and inventory performance
• Partner with Finance on budgeting and financial planning
• Leverage data and systems to enhance decision-making and execution
• Build, develop, and lead a high-performing team
• Collaborate cross-functionally to ensure alignment and consistent store execution
Qualifications
Minimum Qualifications
• 10+ years of retail experience, including 5+ years in senior sales or merchandising leadership
• Multi-unit retail experience with responsibility for financial performance
• Proven ability to lead change and improve structure and accountability
• Strong analytical and leadership skills
Preferred Qualifications
• Grocery or high-volume retail experience
• Experience leading larger, multi-location teams
Compensation & Benefits
Competitive base salary with performance-based incentives
Hybrid work environment with strong in-store presence
Comprehensive benefits package
Relocation assistance available
Why This Opportunity
This is a high-impact leadership role offering enterprise-level influence, strong visibility, and the opportunity to modernize and elevate sales performance within a respected, community-focused organization.
Category Code: JN011
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Greensboro , North Carolina Direct Hire Aug 21, 2026 Product Manager PRODUCT MANAGER
Seeking an experienced Product Manager to help build and lead a newly defined upstream Product Management function within Engineering & Product Development.
This is a unique opportunity for a product leader who understands that great products start with great discovery. You will own the front end of the NPD process—translating market intelligence, consumer insights, competitive analysis, and business strategy into clear product direction that enables Engineering to execute with speed and precision.
Key Responsibilities
Lead product discovery, market research, competitive analysis, and voice-of-customer activities
Develop product briefs, business cases, cost models, pricing strategies, and commercial requirements
Manage the product pipeline across 12-, 18-, and 24-month development horizons
Partner closely with Engineering, Quality, Sales, Marketing, and Product Implementation
Develop go-to-market strategies and commercialization plans
Maintain strong relationships with retailers, dealers, OEM customers, and industry partners
Analyze post-launch performance, consumer feedback, warranty data, and competitive activity to drive future product development
What We're Looking For
5+ years of Product Management experience with physical consumer products
Experience taking products from concept through commercial launch using a structured NPD/stage-gate process
Strong analytical, financial modeling, market research, and competitive assessment skills
Experience establishing cost targets and pricing strategies
Excellent communication skills with the ability to translate market intelligence into actionable direction for Engineering
RV, automotive, marine, or related aftermarket experience strongly preferred
Why Apply?
This is more than a traditional Product Manager position. You will have the opportunity to build and define a Product Management function from the ground up and play a critical role in determining which products the company brings to market and why.
Greensboro, NC — On-site
Up to 20% travel
Competitive salary + performance bonus. Employee product discounts
Comprehensive benefits + 401(k) match
Professional growth and development opportunities
Category Code: JN037
High Point , North Carolina Direct Hire Aug 21, 2026 Operations Manager Safety Coordinator
Client: Our client has grown into one of the nation’s most respected names in industrial custom truck body manufacturing and upfitting. At the heart of the company's legacy is a deep commitment to their employees, customers, and partners. From the manufacturing floor to our fleet service centers, pride is taken in doing the job right—and doing it together.
Summary: Seeking an experienced Safety Coordinator who will work with the EHS Manager in an industrial manufacturing environment. Areas of responsibility and support include workers' comp, audits, employee training, reporting, and OSHA compliance documentation.
Compensation & Benefits: Excellent compensation (salary plus bonus) and comprehensive and competitive benefits package offered for the right candidate.
Bilingual communication skills are required (English and Spanish).
Work location: High Point, NC
Work schedule: Monday through Friday, 1st shift hours
Category Code: JN007
Augusta , Wisconsin Direct Hire Aug 21, 2026 Operations Manager Operations Shift Manager
This role provides direct leadership of specific areas within the Plant Supply Chain Operations. Operations include receiving, preparation of raw materials, conversion of raw materials, fill and close seaming processes, thermal retort processes, labeling, and shipping products. This position is responsible for leading a team on shift (approximately 40 hourly employees) to deliver on the key measures of safety, quality, productivity, and service. Responsibilities include leading, coaching, and developing team members through effective communication and leadership practices, as well as partnering with the greater plant team to identify opportunities to drive toward both short- and long-term objectives.
Opportunity Type: Direct Opportunity
Schedule: Monday-Friday, 2nd shift 3pm-11pm
Compensation: $81-90K/year salary plus bonus
Location: Augusta, WI
Key Responsibilities
Direct team leadership to meet area, plant, and company objectives. Includes the effective and efficient use of company materials and equipment and leadership of area employees. Directly responsible for all aspects of quality, safety, productivity, and service. Directly responsible for coaching and developing team members and ensuring area is appropriately staffed to meet operational objectives. Expected to spend significant time on the production floor with the team. Reports to the Department Manager. Responsible for supporting the company’s food safety and quality programs through compliance with established policies, procedures, and regulatory requirements. Expected to follow GMPs, sanitation practices, operational procedures, and reporting expectations while remaining vigilant for any food safety, quality, or foreign material concerns. Project management and Continuous Improvement will be a focus.
Qualifications
Degrees
Bachelor’s Degree Science in business or technical related field preferred but not required.
Years of Experience
A minimum of 2+ years’ experience preferred in a manufacturing environment as a lead or shift supervisor or manager.
Food and Beverage manufacturing a plus but must have manufacturing and production/operations experience.
Category Code: JN037
Dandridge , Tennessee Direct Hire Aug 21, 2026 Operations Manager Operations Shift Manager
This role provides direct leadership of specific areas within the Plant Supply Chain Operations. Operations include receiving, preparation of raw materials, conversion of raw materials, fill and close seaming processes, thermal retort processes, labeling, and shipping products. This position is responsible for leading a team on shift (approximately 40 hourly employees) to deliver on the key measures of safety, quality, productivity, and service. Responsibilities include leading, coaching, and developing team members through effective communication and leadership practices, as well as partnering with the greater plant team to identify opportunities to drive toward both short- and long-term objectives.
Opportunity Type: Direct Opportunity
Schedule: Monday-Friday, 2nd shift 3pm-11pm
Compensation: $81-90K/year salary plus bonus
Location: Dandridge, TN
Key Responsibilities
Direct team leadership to meet area, plant, and company objectives. Includes the effective and efficient use of company materials and equipment and leadership of area employees. Directly responsible for all aspects of quality, safety, productivity, and service. Directly responsible for coaching and developing team members and ensuring area is appropriately staffed to meet operational objectives. Expected to spend significant time on the production floor with the team. Reports to the Department Manager. Responsible for supporting the company’s food safety and quality programs through compliance with established policies, procedures, and regulatory requirements. Expected to follow GMPs, sanitation practices, operational procedures, and reporting expectations while remaining vigilant for any food safety, quality, or foreign material concerns. Project management and Continuous Improvement will be a focus.
Qualifications
Degrees
Bachelor’s Degree Science in business or technical related field preferred but not required.
Years of Experience
A minimum of 2+ years’ experience preferred in a manufacturing environment as a lead or shift supervisor or manager.
Food and Beverage manufacturing a plus but must have manufacturing and production/operations experience.
Category Code: JN037
Knoxville , Tennessee Direct Hire Aug 21, 2026 Management Quality Area Manager
This role will provide technical expertise and leadership to all plant operations for initiatives that serve to develop, implement and enhance quality systems, with particular emphasis focused on process control, product & process improvement, quality reporting and recordkeeping, trend analysis and recommended action in accordance with company strategic plans, GFSI, and FDA regulatory requirements. The position will serve as a quality systems team member on cross functional teams that support New Product Development and Supply Chain initiatives and at times, lead initiatives that support the Quality Management Strategy.
Opportunity Type: Direct Opportunity
Schedule: Monday-Friday
Compensation: $93-100K/year salary plus bonus
Location: Dandridge, TN (Chestnut Hill)
Key Responsibilities
Collaborates with Engineering and Operations on process, sanitation, and facility designs and modifications.
Serves as the primary site technical resource for managing the seam integrity program. Conducts trend analysis on all critical double seam dimensions to assure acceptable process capability.
Represents the plant on Supplier Technical Teams and manages all qualifications for new or modified packaging supplies as well as related cost savings or process improvement projects.
Provides guidance and direction as appropriate for all inquiries regarding thermal processing at the site.
Partners with plant and corporate personnel to stay abreast of any new developments in low acid canning technologies, current equipment improvements, regulations or industry developments
Serves as the local authority to facilitate FDA, State and GFSI audits and inquiries
Champions process-related design changes and identifies opportunities to improve existing quality policies and QSOPs to best meet the requirements of an evolving workflow process.
Serves as the HACCP Team Coordinator and assures the HACCP based Food Quality and Food Safety plans remain effective including the planning and executing of verification and validation activities.
Manages the Quality Coordinators and Technicians on each shift (e.g. time entry, PTO to ensure appropriate staffing on each shift.
Serve as coach and mentor to help develop individuals.
Qualifications
B.S. Degree in a technical or science discipline required.
Minimum 5 years relevant experience preferred
Lean Six Sigma black belt and certification as SQF Practitioner or other GFSI recognized highly preferred
An advanced understanding of food processing, equipment and controls, quality systems and food safety management programs highly desired
Category Code: JN025, JN037
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Charlotte , North Carolina Direct Hire Aug 21, 2026 Purchasing/Procurement Head of Procurement – North America
Summary:
Our client, a rapidly growing global retailer, is seeking a strategic Head of Procurement to lead the next phase of its North American procurement transformation. This is a highly visible leadership opportunity responsible for building procurement capability, driving organizational change, and establishing governance across a complex, decentralized business operating throughout the United States and Canada.
Reporting directly to the Head of Global Procurement, this leader will serve as the senior procurement transformation partner for North America, overseeing indirect procurement strategy across Operations, Marketing, Real Estate, Logistics, Corporate Services, and other GNFR categories. The role will play a critical part in standing up a best-in-class procurement organization, implementing new procurement technologies, developing procurement talent, and driving measurable commercial value across the business.
This is an ideal opportunity for a procurement leader who thrives in transformation environments and enjoys building teams, implementing operating models, influencing executive stakeholders, and creating scalable procurement processes from the ground up.
Location: Charlotte, NC
Schedule: Full-time | Primarily onsite (5 days/week preferred)
Compensation: $190,000–$200,000 base salary + 20% bonus potential
Benefits:
Medical, dental, and vision coverage for employees and dependents
Life, AD&D, short- and long-term disability coverage
401(k) with company match
Employee Stock Purchase Plan
Paid vacation and sick time
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Tuition reimbursement
Employee discounts and wellness programs
Employee Assistance Program (EAP)
Responsibilities:
Procurement Transformation Leadership
Lead the North American procurement transformation strategy across multiple business units and indirect spend categories.
Drive adoption of centralized procurement processes, governance frameworks, and sourcing best practices.
Partner with executive leadership to define and execute procurement initiatives that support long-term business objectives.
Develop and communicate procurement value creation strategies, including savings realization, risk mitigation, compliance improvements, and supplier optimization.
Help establish success metrics and demonstrate procurement's return on investment to senior leadership.
Organizational Development & Team Leadership
Build and scale the North American procurement organization during a period of significant growth and transformation.
Lead, mentor, and develop procurement managers while helping establish a high-performing procurement culture.
Support organizational design, hiring strategy, and talent development initiatives as the procurement function expands.
Help establish and integrate a new Mexico-based Procurement Center of Excellence while partnering with an existing global COE structure.
Strategic Sourcing & Category Leadership
Provide executive oversight across indirect procurement categories including:
Operations
Marketing
Real Estate
Logistics
Corporate Services
Facilities and Maintenance
Guide category strategies, sourcing initiatives, supplier negotiations, and contract optimization efforts.
Support large-scale sourcing events and complex supplier negotiations across North America.
Identify opportunities for supplier consolidation, standardization, and enterprise-wide value creation.
Stakeholder Management & Change Leadership
Serve as a trusted advisor to senior business leaders across Operations, Marketing, IT, Real Estate, Finance, and Strategy.
Drive stakeholder engagement and procurement adoption within a historically decentralized operating environment.
Build strong partnerships across business units to increase procurement influence and support enterprise decision-making.
Lead change management efforts associated with procurement transformation and process adoption.
Establish credibility with stakeholders by demonstrating measurable business value and commercial impact.
Technology & Process Improvement
Champion implementation and adoption of procurement technology platforms, including:
Ariba
Procure-to-Pay (P2P)
Contract Lifecycle Management (CLM)
ServiceNow
Spend Analytics Solutions
Support procurement data governance, spend visibility initiatives, and reporting enhancements.
Drive process standardization and operational excellence through automation, analytics, and continuous improvement initiatives.
Help shape future procurement capabilities leveraging digital tools, automation, and emerging technologies.
Global Collaboration
Partner closely with procurement leaders across Europe, North America, and global support functions.
Collaborate with global category leaders supporting Operations, Marketing, IT, Real Estate, and other indirect spend areas.
Share best practices and support development of global procurement strategies while ensuring alignment with North American business priorities.
Participate in global procurement initiatives and contribute to long-term organizational planning.
Qualifications:
10-15 years of progressive procurement, sourcing, supply chain, or commercial leadership experience.
Proven experience leading procurement transformation initiatives within large, complex organizations.
Demonstrated success building, scaling, or redesigning procurement organizations and operating models.
Experience leading indirect procurement strategies across multiple categories and business functions.
Strong executive presence with the ability to influence senior stakeholders and drive organizational alignment.
Track record of delivering measurable commercial value through sourcing, supplier management, and process improvement initiatives.
Experience implementing procurement technologies, ERP systems, P2P solutions, or contract management platforms.
Strong leadership, coaching, and team development capabilities.
Exceptional communication, negotiation, and relationship-building skills.
Ability to thrive in fast-paced, high-growth, and transformational environments.
Self-starter mentality with a demonstrated ability to operate autonomously and drive results.
Preferred Qualifications:
Experience supporting organizations transitioning from decentralized to centralized procurement structures.
Experience establishing or partnering with Procurement Centers of Excellence or shared services organizations.
Familiarity with Ariba, Coupa, SAP, Maximo, ServiceNow, CLM platforms, or similar procurement technologies.
Multi-region or global procurement leadership experience.
Experience leading procurement governance, compliance, and procurement operating model initiatives.
Travel:
Approximately 20–25% travel, primarily throughout North America with occasional travel to Mexico and Europe.
Why This Opportunity?
Lead a large-scale procurement transformation with significant executive visibility and organizational impact.
Shape the future procurement operating model for a global organization with substantial North American operations.
Build and develop a growing procurement team while helping establish a best-in-class procurement function.
Partner directly with senior executives and influence enterprise-wide strategy and decision-making.
Play a key role in launching a new Procurement Center of Excellence supporting North America.
Drive implementation of next-generation procurement technologies and processes.
Deliver meaningful business impact through savings, governance, supplier optimization, and operational excellence.
Join an organization investing heavily in procurement modernization, technology, and long-term capability building.
This is a unique opportunity for a transformational procurement leader to build, influence, and scale a procurement organization while creating lasting impact across a global enterprise.
Category Code: JN016, JN028
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Fort Mill , South Carolina Direct Hire Aug 21, 2026 Information Technology Oracle ICM Systems Analyst
Summary
A leading, multi-billion-dollar public company in the industrial sector is seeking an Oracle Incentive Compensation (ICM) Developer to support a major enterprise-wide incentive compensation transformation initiative.
This individual will play a key role in the implementation, configuration, and ongoing administration of a new Oracle ICM platform. Working closely with business analysts, compensation leaders, and IT partners, this person will help translate complex commission plans into scalable system solutions, validate commission calculations, troubleshoot issues, and support the long-term evolution of the organization’s incentive compensation programs.
This is an excellent opportunity to join a highly visible team during a significant systems modernization effort and become a key contributor in shaping the future state of a critical business function.
Location: Charlotte, NC area (Fort Mill, SC)
Compensation: $115K – $120K base + 5% bonus (flexible for top candidates)
Responsibilities
Configure, develop, and maintain Oracle Incentive Compensation Management (ICM) solutions to support commission and incentive compensation programs.
Translate business requirements and commission plan designs into scalable system configurations.
Support implementation efforts, including testing, validation, and deployment of new compensation plans.
Validate data integrations, commission calculations, and payout results to ensure data integrity and accuracy.
Troubleshoot system issues, identify root causes, and implement sustainable solutions.
Partner with business analysts, compensation teams, and IT stakeholders to support enhancements and ongoing system improvements.
Participate in user acceptance testing (UAT), quality assurance activities, and change management processes.
Develop and maintain system documentation, configuration standards, and support procedures.
Assist with ongoing administration, enhancements, and optimization of the Oracle ICM platform.
Support reporting, data reconciliation, and audit compliance activities related to compensation programs.
Qualifications
Bachelor's degree in Information Technology, Computer Science, Business, Finance, or a related field, or equivalent work experience
1–3+ years of experience configuring or supporting incentive compensation management systems
Experience with Oracle ICM strongly preferred; experience with Varicent, SAP Commissions (Callidus), Xactly, Motivator, or similar platforms will also be considered
Understanding of commission plans, incentive compensation structures, and calculation methodologies
Experience translating business requirements into technical solutions and system configurations
Strong analytical and problem-solving skills with the ability to troubleshoot complex system and data issues
Experience validating calculations, data integrations, and reporting outputs
Strong SQL, reporting, Excel, or data analysis skills preferred
Experience working with HR, Finance, Sales Operations, Compensation, or IT stakeholders
Excellent communication skills with the ability to work effectively across technical and non-technical teams
Ability to manage multiple priorities in a fast-paced, project-driven environment
Experience supporting enterprise software implementations or system enhancements preferred
Benefits
Health, Dental and Vision plans – multiple options, including HSA and FSA
PTO: 12–25 vacation days depending on tenure, 5 sick days, 6 holidays, 2 half-day holidays, 2 floating holidays, 1 inclusion day, 1 volunteer day
401(k) with 50% match up to 6%
Tuition reimbursement
Company-paid Calm app membership for mental wellness
Category Code: JN008
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Honolulu , Hawaii Direct Hire Aug 21, 2026 Marketing Director of Pricing Strategy
Location: Honolulu, HI (Hybrid)
About the Company
Our client is a well-established, privately held grocery retailer with more than 70 years of success serving its local communities. As the largest locally owned grocer in its market, the company has built a trusted brand grounded in quality, value, and a deep connection to the people it serves.
Known for balancing competitive pricing with premium fresh offerings, the organization operates multiple store formats and is widely respected for its community engagement, commitment to local sourcing, and people-first culture. Unlike national chains, this retailer maintains local decision-making authority, allowing teams to move quickly, collaborate closely, and tailor strategies to the unique needs of its customers.
The company is currently investing in the modernization of its pricing capabilities, including new pricing systems and advanced analytics designed to empower buyers and improve decision-making. This creates a rare opportunity for a pricing leader to make a visible, enterprise-level impact while helping guide the next phase of growth.
About the Position
We are seeking a Director of Pricing Strategy to lead enterprise pricing strategy for a respected regional grocery retailer. This role is critical to ensuring the company remains a preferred grocery destination by developing and executing pricing strategies that balance customer value, competitive positioning, and profitability.
The Director of Pricing Strategy will partner closely with Sales, Merchandising, Marketing, and Operations to shape pricing decisions across all store locations. This leader will also play a key role in the rollout, optimization, and ongoing governance of new pricing systems, ensuring pricing accuracy, analytical rigor, and operational effectiveness. In addition, the role may support pricing-related services provided to affiliated companies.
This position offers broad ownership, cross-functional visibility, and the opportunity to build and lead a high-impact pricing function within a values-driven organization.
Key Responsibilities
Pricing Strategy & Execution
Develop, manage, and execute pricing strategies that balance competitiveness, margin performance, and customer trust across all store locations.
Partner with Sales and Merchandising leaders to align pricing with assortment, promotions, and overall commercial strategy.
Establish pricing frameworks and governance that support consistency while allowing for local market nuance.
Pricing Systems & Analytics
Oversee the implementation, optimization, and ongoing use of pricing systems and analytics tools that provide data-driven pricing recommendations.
Ensure pricing accuracy across labels, shelf tags, and POS systems.
Oversee item creation and maintenance processes and manage the execution of promotional pricing.
Market & Performance Analysis
Analyze competitive pricing, industry trends, inflationary impacts, and external market factors to inform pricing decisions.
Monitor sales, margin, and promotional performance; identify opportunities for improvement and course correction.
Leadership & Collaboration
Build, lead, and develop a pricing team responsible for execution, system integrity, and analytical support.
Collaborate cross-functionally with senior leaders to align pricing strategy with merchandising, marketing, and store operations.
Develop training and education programs to improve pricing knowledge and system adoption across teams.
You’ll Make an Impact By
Establishing competitive price points that drive sales and strengthen brand loyalty.
Elevating pricing capabilities through data, systems, and disciplined execution.
Influencing senior leadership decisions with actionable insights and recommendations.
Ensuring pricing systems are reliable, accurate, and embedded into daily operations.
Building a high-performing pricing team equipped to support evolving business needs.
Qualifications
Minimum Qualifications
Bachelor’s degree in Economics, Accounting, Finance, Business, Merchandising, Retail Management, Marketing, or a related field.
5+ years of experience in pricing, merchandising, retail operations, finance, or a related discipline (or 7+ years of equivalent experience).
2+ years of experience leading or managing teams.
Preferred Qualifications
Master’s degree in Business, Finance, Marketing, or a related field.
Experience in strategic pricing, financial planning, and retail merchandising.
Strong analytical and problem-solving skills with a data-driven approach.
Experience working in grocery or multi-location retail environments.
Familiarity with regional or island market dynamics is a plus.
Compensation & Benefits
Competitive base salary with performance-based incentives
Hybrid work environment (on-site and remote flexibility)
Comprehensive health, dental, and vision insurance
401(k) with employer match
Paid time off, including vacation and sick leave
Employee discounts and wellness programs
Opportunities for long-term growth within the organization
Why This Opportunity
This role is ideal for a pricing leader who wants:
Broad ownership and real influence
The ability to see strategy translate quickly into action
A stable, values-driven organization investing in modernization
Leadership impact without excessive corporate bureaucracy
Category Code: JN055, JN028
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Honolulu , Hawaii Direct Hire Aug 21, 2026 Purchasing/Procurement Director of General Merchandise
Location: Honolulu, HI (Hybrid – Office and Store Locations, includes Neighbor Island travel)
About the Company
Our client is a well-established, privately held grocery retailer with more than 70 years of success serving its local communities. As the largest locally owned grocer in its market, the company has built a trust brand grounded in quality, value, and a deep connection to the people it serves.
The company blends traditional values with modern merchandising practices, offering a wide assortment of grocery, seasonal, and lifestyle products. With a culture rooted in local decision-making, teams are empowered to respond quickly, collaborate closely, and deliver products and experiences that resonate with Hawaii’s unique communities.
The organization is investing in its general merchandise capabilities, enhancing assortment planning, vendor partnerships, and in-store execution. This creates a rare opportunity for a merchandising leader to have enterprise-level impact and guide the next phase of growth.
About the Position
We are seeking a Director of General Merchandise to lead strategy and operations across all general merchandise categories, including seasonal items, home goods, and everyday essentials. This role will ensure the company’s product offerings are relevant, engaging, and profitable, while reflecting Hawaii’s culture and customer preferences.
The Director of General Merchandise will work closely with Procurement, Marketing, Store Operations, and Finance to optimize assortment, pricing, promotions, and vendor partnerships. This highly visible role offers broad ownership, cross-functional influence, and the opportunity to build and lead a high-performing merchandising team within a values-driven organization.
Key Responsibilities
Merchandise Strategy & Execution
Define and execute a comprehensive general merchandise strategy aligned with company goals and market opportunities.
Partner with senior leadership to establish sales, margin, and assortment objectives for assigned categories.
Use data, customer insights, and industry trends to guide product strategy and decision-making.
Assortment Planning & Merchandising
Oversee product assortment, planograms, and in-store presentation to ensure visual appeal, innovation, and consistency.
Develop and execute pricing, promotional, and seasonal programs to maximize sales and customer engagement.
Maintain high standards for product quality, freshness, and in-store merchandising.
Vendor & Supplier Management
Build and maintain strong relationships with local, national, and international vendors.
Negotiate contracts, terms, and programs that support profitability and business objectives.
Collaborate with Procurement and Operations to ensure smooth supply chain and inventory consistency.
Performance Analysis & Reporting
Monitor category performance, including sales, margins, and inventory metrics.
Analyze reports to inform buying, pricing, and assortment decisions.
Present actionable insights and recommendations to executive leadership.
Leadership & Collaboration
Lead, inspire, and develop corporate and store-level merchandising teams.
Foster alignment with corporate strategy and ensure effective in-store execution.
Manage multiple concurrent projects in a fast-paced, result-driven environment.
You’ll Make an Impact By
Driving category growth and profitability through strategic assortment and vendor partnerships.
Elevating merchandising standards and in-store execution to enhance customer experience.
Influence company strategy with actionable insights and market knowledge.
Building a high-performing merchandising team equipped to support evolving business needs.
Qualifications
Minimum Qualifications
Bachelor’s degree in Business, Merchandising, Retail Management, Marketing, or related field.
5+ years of experience in general merchandise, retail merchandising, or category management in multi-unit retail.
2+ years of experience managing and developing teams.
Proven track record of improving category performance, profitability, and customer satisfaction.
Preferred Qualifications
Master’s degree in Business, Retail, or related discipline.
Experience with vendor negotiation, pricing strategy, and assortment planning.
Strong analytical skills and data-driven decision-making experience.
Familiarity with Hawaii market, culture, and consumer preferences.
Multi-location retail experience is preferred.
Compensation & Benefits
Competitive base salary with performance-based incentives
Hybrid work environment with office, store visits, and Neighbor Island travel
Comprehensive health, dental, and vision insurance
401(k) with employer match
Paid time off, including vacation and sick leave
Employee discounts and wellness programs
Opportunities for long-term growth within the organization
Why This Opportunity
This role is ideal for a merchandising leader who wants:
Broad ownership and enterprise-level impact
The ability to translate strategy into actionable results quickly
Leadership influence within a values-driven, community-focused company
A dynamic, fast-paced, and collaborative environment
Category Code: JN033, JN016
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Fort Mill , South Carolina Direct Hire Aug 21, 2026 Tax Accountant Senior Income Tax Accountant
Our client, a leading $11B+ global equipment services company headquartered near Charlotte that recently transitioned its primary public listing to the NYSE, is seeking a Senior Income Tax Accountant! The Senior Income Tax Accountant will primarily support corporate income tax compliance and income tax accounting for North American operations, while gaining broader exposure to cross-border reporting, tax planning, and non-routine transactions. This role will partner closely with the financial accounting team and communicate directly with taxing authorities. This role offers strong long-term growth potential, with the ability to advance into a Manager position within the next few years, while joining a highly stable and profitable organization with a supportive management team. Ideally, this person will have 2.5 to 5 years of strong experience in federal and multi-state corporate income tax compliance and ASC 740 income tax provisions, along with hands-on experience using ONESOURCE Income Tax.
Location: Fort Mill, SC – 10 minutes from Charlotte, NC
Hybrid Flexibility: Typically 3 days onsite / 2 days remote, with 4–5 days onsite during busy periods.
Compensation: $95,000 - $110,000 + 5% annual bonus
Key Responsibilities
Prepare federal, state, and local corporate income and franchise tax returns, including supporting schedules and book-to-tax differences.
Gather and analyze data needed for tax return preparation and coordinate information provided to third-party tax service providers.
Prepare estimated tax payments, extensions, and cash tax forecasts.
Prepare monthly, quarterly, and annual income tax provisions in accordance with ASC 740 and SOX requirements.
Support the consolidation of the worldwide income tax provision and related 10-Q and 10-K tax disclosures.
Respond to inquiries from federal, state, and local taxing authorities.
Assist with fixed asset tax accounting and reconciliation of book-to-tax roll-forwards.
Research and document federal and state/local tax matters through written correspondence and formal memoranda.
Support tax automation and data initiatives.
Assist with tax planning, acquisition accounting, global transfer pricing compliance, and cross-border reporting.
Provide support for other tax matters as needed.
Qualifications
2.5–5 years of corporate income tax experience within a Big 4/large regional CPA firm or corporate tax department.
Experience with federal and multi-state corporate income tax compliance and ASC740 provision experience.
Must be comfortable preparing monthly income tax provisions and related journal entries, in addition to supporting quarterly and annual tax filings.
Must have ONESOURCE Income Tax (OneSource Tax Provision (OTP) and OneSource Income Tax (OIT) software) experience.
CPA or progress toward CPA preferred, but not required.
Experience with Alteryx and Oracle is a plus, but not required.
Strong communication, project management, and problem-solving skills, and adaptability in a fast-paced environment.
Category Code: JN001, JN005
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CHarlotte , North Carolina Direct Hire Aug 21, 2026 Executive Dealer Floor Plan Insurance Expert
Position Summary
Our client, a large, global commercial vehicle financial services organization with approximately 2,000 employees and a $35B financial services portfolio worldwide is searching for a dealer floor plan insurance expert to join their team in Charlotte, NC! This leader will play a key role in managing and growing a Floor Plan Insurance program for commercial vehicles, supporting a network of 400+ dealerships across the U.S. (with potential expansion into Canada in the future!) This is a highly visible individual contributor role responsible for managing existing dealer insurance programs while identifying opportunities to expand and enhance insurance offerings. The position will work closely with dealerships, insurance carriers, brokers, and internal partners to ensure dealers have appropriate coverage while supporting broader revenue and growth objectives. The role reports directly to leadership and offers the opportunity to help shape a specialized insurance program with the potential to become a model for other regions globally.
Why the Opportunity is Exciting!
High-visibility role supporting a program that is strategically important to the company’s growth and revenue strategy.
Own a specialized insurance program supporting 400+ commercial vehicle dealerships across the U.S., with potential future expansion into Canada.
Opportunity to make a meaningful impact by improving and expanding the program, not simply maintaining existing processes.
Unique combination of commercial insurance, program management, dealer relationships, and business development.
Gain broad exposure by partnering directly with dealerships, insurance carriers, brokers, and internal leadership.
Help grow the program by developing dealer relationships and identifying new insurance solutions and opportunities.
Global visibility, with the potential for the U.S. program to become a model for other regions.
Significant ownership and autonomy in an individual contributor role with the opportunity to influence the direction of the program.
Compensation: $120,000-133,000 (possibly higher) + bonus
Location: Charlotte, NC – Ballantyne
Hybrid: 4 days per week in office
Relocation Assistance: Yes
Perks & Benefits Overview:
Onsite Gym
401(k) match up to 8% plus 3–7% non-elective contribution based on age
4+ Weeks Paid Vacation
13+ Paid Holidays
Paid Volunteer Time Off
8 Weeks Parental Leave
Tuition Assistance
Multiple Healthcare Plans
Short-Term & Long-Term Disability Coverage
Employee Assistance Program (EAP)
Key Responsibilities
Floor Plan Insurance Program Management
Manage the administration and ongoing execution of commercial vehicle Floor Plan Insurance programs.
Lead complex policy renewals, coordinating with dealerships, brokers, carriers, and internal stakeholders.
Service existing policies, including claims, policy additions and changes, billing, renewals, and dealer requests.
Track dealer inventory reviews and ensure appropriate insurance coverage is maintained.
Partner with insurance carriers and brokers to evaluate coverage options, negotiate terms, and develop solutions that meet dealer needs.
Identify opportunities to improve, expand, and transform the overall Floor Plan Insurance program.
Dealer Relationship Management & Growth
Serve as a primary insurance resource for dealerships, building strong relationships and providing ongoing support.
Conduct regular dealer outreach and visits to understand business needs, resolve issues, and identify opportunities.
Prospect and develop relationships with new dealer clients to support program growth.
Develop insurance solutions based on dealer needs, market conditions, and business objectives.
Operations, Compliance & Analysis
Oversee the efficient processing of insurance applications, claims, renewals, billing, and policy changes.
Monitor program performance and analyze data to identify trends, risks, and opportunities for improvement.
Ensure insurance policies and practices comply with applicable federal and state regulations and internal requirements.
Prepare reporting on insurance program performance, sales activity, and dealer feedback for leadership.
Partner cross-functionally to improve processes and enhance the overall dealer experience.
Training & Program Development
Share insurance expertise and best practices with team members and internal partners.
Conduct training on insurance products, processes, and program requirements.
Collaborate with the broader insurance team to develop new solutions and continuously improve the Floor Plan Insurance program.
Qualifications
Bachelor’s degree in Finance, Business Administration, Insurance, or a related field; 8 years of relevant experience may be considered in lieu of a degree.
5+ years of insurance experience, ideally within commercial vehicle, automotive/dealership, transportation, or Floor Plan Insurance.
Active Property & Casualty (P&C) Insurance license required.
Knowledge of floor plan financing and/or insurance, ideally within the commercial vehicle or automotive industry, broader dealer floor plan experience may also be considered
Experience managing insurance policies, including renewals, claims, billing, and policy servicing within the Commercial trucking, transportation, automotive, dealership, or captive finance industry
Strong understanding of commercial insurance products, underwriting, and claims processes.
Experience working directly with dealerships or similar commercial clients strongly preferred.
Ability to work effectively with insurance carriers and brokers, including negotiating terms and developing solutions.
Strong analytical, communication, presentation, and relationship-building skills.
Category Code: JN034, JN006
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SeniorityLevel: Mid-Senior
Fort Mill , South Carolina Direct Hire Aug 21, 2026 Finance Manager Finance Manager
Our publicly traded $11B industrial services client, headquartered right outside of Charlotte, is seeking a Finance Manager to join their growing finance organization. This is a newly created position driven by the company's continued growth and expansion. The Finance Manager will serve as a strategic business partner to Operations leadership, while also leading, coaching, and developing a team of Financial Analysts. The position is heavily focused on forecasting, business partnering, and operational finance. The Finance Manager will be responsible for understanding the key drivers of the business, including major projects, risks, opportunities, fleet investments, and operational performance metrics.
Key responsibilities include partnering with field leadership on weekly forecasting discussions, leading monthly financial review meetings, supporting budgeting and long-range planning efforts, developing budgets, analyzing rental fleet mix and profitability, and providing financial insights to help drive business decisions.
This person will act as a bridge between Finance and Operations, translating complex financial concepts into actionable business recommendations for non-financial leaders while helping Operations better understand performance, risks, and growth opportunities. The company offers strong visibility to senior leadership, significant business partnering exposure, and a clear path for growth into a Senior Finance Manager role as the organization continues to expand.
Location: Fort Mill, SC (only 10 minutes from Charlotte, NC)
Hybrid Flexibility: 4 days onsite & 1 day remote
Compensation: $120,000 - $130,000 + 15% annual bonus
Responsibilities:
Serve as the primary business partner for Operational Vice Presidents in the field.
Lead, coach, and develop a team of two employees (Financial Analyst and Sr. Financial Analyst)
Drive forecasting and financial planning efforts, including analysis of key business drivers, risks, opportunities, special projects, and operational performance metrics.
Serve as a liaison between Finance and Operations, translating complex financial concepts into clear, actionable recommendations for non-financial leaders.
Address finance-related inquiries and provide succinct, actionable analyses in a timely manner
Lead monthly forecasting and financial review meetings with operational leaders, providing insights on business performance, risks, opportunities, and future outlook.
Support the annual bottom-up budget process
Establish and periodically audit quarterly and annual field incentive compensation calculations
Execute various ad hoc requests, which includes but is not limited to: New location (Greenfield) budgets
Rental fleet mix impact analyses
New facility impact analyses
Leasehold impact analyses
Support the month-end close process, including review and approval of journal entries as needed.
Requirements:
Bachelor’s degree in Accounting, Finance, Economics, or related.
5-7 years of progressive work experience in operational finance, FP&A, or Big 4/large regional public accounting
Prior leadership experience in some capacity, with strong leadership potential and a demonstrated desire and ability to lead, coach, mentor, and develop a team of Financial Analysts.
Strong Excel skills required and experience with enterprise reporting systems and financial modeling preferred
Ability to communicate professionally and confidently with leaders at all levels, as well as explain complex financials in layman’s terms
Strong attention to detail with the ability to establish expectations, review the work of others, and hold team members accountable for results.
Highly motivated with the desire to grow with the company and potentially be promoted in the future
Willing and able to travel quarterly
Category Code: JN005, JN014
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Knoxville , Tennessee Direct Hire Aug 21, 2026 Marketing Brand Innovation Manager
Location: Knoxville, TN
Schedule: Monday – Friday, Onsite
Reports to: VP of Marketing
Compensation: Up to $135,000.00 plus yearly bonus
About the Role
The Innovation Manager sits within the portfolio team of the marketing department and serves as the hub for innovation strategies across the organization. This role is positioned as a key growth driver for the company, responsible for developing consumer-focused innovation that meets market needs while balancing feasibility, viability, and consumer likability. The position requires understanding how to translate consumer insights into viable business ideas that can be brought to market through the stage gate process.
Key Responsibilities
Develop innovation ideas with a consumer mindset and business acumen
Work with insights partners to understand consumer problems
Lead early front-end innovation including product development with R&D and sensory teams
Develop packaging concepts
Guide products through the stage gate process
Prioritize which innovations to move forward based on feasibility, viability, and consumer appeal
Serve as the central hub coordinating innovation efforts across the organization
Work with commercialization teams to bring products to market
Encompasses the full end-to-end innovation process from idea generation through consumer insights, product development, concept testing, packaging development, and final launch
Some innovations grow at different speeds and may be parked for later relevance, requiring ongoing nurturing and development
Qualifications/Must Haves
Self-starter mentality with ability to create work independently
Innovation experience in CPG or related consumer product industries
Experience developing innovation from the marketing/consumer perspective
Track record of working with consumer insights partners to understand consumer problems
Experience with product development and R&D collaboration
Experience with packaging development and testing
Ability to guide products through stage gate processes
Understanding of feasibility, viability, and consumer appeal in innovation decisions
Curious mindset about how the business works across functions
Ability to balance consumer-focused ideas with business viability
Collaborative work style and comfort with highly integrated team environments
Experience working in highly collaborative organizational cultures
Ability to read and interpret consumer data reports and brand health trackers
Preferred Experience
Experience in retail innovation or adjacent CPG categories
Experience with food service or away-from-home food innovation
Diverse marketing experience across different roles (brand management, social, etc.)
Extroverted personality and/or strong collaboration skills
Category Code: JN009, JN019
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Porter , Indiana Direct Hire Aug 21, 2026 Finance Finance Director
Our client, a $5M manufacturing company near Porter, Indiana, is seeking an experienced Finance Director to help lead a $500M division through its next stage of growth. This position will work directly with senior leadership and play a critical role in shaping financial priorities, strengthening business performance, and providing the analysis needed to guide key company decisions. The Finance Director will oversee the organization’s financial planning, forecasting, performance analysis, and management reporting activities. Rather than simply reporting results, this individual will help leadership understand what is driving the numbers, anticipate future performance, and identify opportunities to improve margins, cash flow, and overall business results. This is an ideal opportunity for a finance leader who enjoys being close to the business, working alongside operations, and building processes in an entrepreneurial manufacturing environment.
Location: Porter, IN
Hybrid Flexibility: 3-4 days onsite, 1-2 days remote
Compensation: $190,000 - $210,000 + 20% annual bonus
Direct Reports: 3-5 employees
Key Responsibilities
Own the annual planning and forecasting process, updating projections as business needs evolve.
Lead and develop a finance team of 5 employees, establishing clear priorities and performance expectations.
Develop short- and long-term financial plans to support company goals and growth initiatives.
Build financial models and provide analysis to support investments, resource allocation, and strategic decisions.
Partner with manufacturing and operations leaders to evaluate production, labor, purchasing, inventory, and other key business drivers.
Analyze customer and product profitability, costs, pricing, and operating trends to identify opportunities for margin and profitability improvement.
Monitor working capital and identify opportunities to improve cash flow.
Develop financial and operational reporting that provides leadership with clear visibility into business performance.
Analyze actual results against expectations and communicate key trends, risks, and performance drivers.
Establish and monitor KPIs and prepare financial analysis and presentations for senior leadership.
Improve finance processes, reporting, and automation to increase efficiency and accuracy.
Optimize SAP and other financial systems to support reporting and business needs.
Serve as a strategic finance partner to leadership and collaborate closely across Finance, Operations, and Sales.
???????Qualifications
Bachelor’s degree in Finance, Accounting, Business, or related field
10–15+ years of progressive Finance/FP&A experience
Manufacturing, Distribution, or other operationally complex industry experience preferred
Strong experience with budgeting, forecasting, financial modeling, and management reporting
Strong knowledge of profitability, cash flow, working capital, and operational finance
Ability to translate financial data into actionable business recommendations
Advanced Excel and ERP systems experience
Strong communication skills with the ability to partner with senior and operational leadership
Proactive, hands-on leader who thrives in a fast-paced, evolving environment
Category Code: JN005, JN037
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Seniority Level: Director
Charlotte , North Carolina Direct Hire Aug 21, 2026 Accounting Manager Senior Payroll Tax Manager
Our client, a large, complex organization with operations across the U.S., is seeking an experienced Senior Payroll Tax Manager to lead its payroll tax function. This highly visible role will oversee payroll tax compliance, controls, systems, and reporting while leading a team and partnering closely with Payroll, HR, Finance, Accounting, Legal, Benefits, and IT. The Senior Payroll Tax Manager will serve as the organization’s payroll tax subject matter expert, ensuring accurate and timely compliance across federal, state, and local jurisdictions. This individual will also play an important role in strengthening processes, improving controls, supporting system initiatives, and ensuring the organization remains compliant as operations continue to evolve and expand.
Compensation: $100,000 - $120,000
Location: Charlotte, NC
Hybrid Flexibility: 3 days onsite, 2 days remote
Key Responsibilities
Oversee federal, state, and local payroll tax compliance, including filings, deposits, and reporting.
Lead, coach, and develop a team of 3–4 Payroll Tax Analysts.
Lead quarter-end and year-end processes, including W-2 and W-2C reporting.
Monitor regulatory changes and ensure new requirements are appropriately implemented.
Manage payroll tax registrations, setup, and configuration across multiple jurisdictions.
Oversee payroll tax reconciliations, controls, and audits, researching and resolving discrepancies.
Lead internal and external payroll tax audits and ensure documentation remains accurate and audit-ready.
Partner with IT and payroll vendors on system configuration, testing, and regulatory updates.
Evaluate payroll tax processes and implement improvements that increase accuracy, efficiency, and compliance.
Ensure taxability rules, wage types, and payroll tax system logic are properly maintained.
Lead and develop the payroll tax team, providing coaching, guidance, and performance management.
Partner cross-functionally on payroll tax matters and broader organizational initiatives.
Support M&A, business expansion, and new jurisdiction activity, researching requirements and ensuring appropriate tax registrations, system setup, reporting, and ongoing compliance.
Qualifications
Bachelor’s degree in Accounting, Finance, Business, or related field.
8+ years of payroll tax experience, including significant multi-state experience.
3+ years of people leadership experience.
Strong knowledge of federal, state, and local payroll tax regulations.
Experience with payroll tax systems and filing platforms; SAP and ADP MasterTax experience preferred.
Experience managing payroll tax controls, reconciliations, audits, and regulatory compliance.
Experience within a large, high-volume, complex, multi-entity organization required.
CPP certification and SOX experience are a plus, but not required
Strong analytical and problem-solving skills with excellent attention to detail.
Strong communication and business partnership skills with the ability to work effectively across multiple functions.
Category Code: JN001, JN005
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Seniority Level: Mid-Senior Level
Fort Mill , South Carolina Direct Hire Aug 21, 2026 Senior Accountant Senior Corporate Accountant
Our client, a leading $11B+ global equipment services company headquartered near Charlotte that recently transitioned its primary public listing to the NYSE, is seeking a Senior Corporate Accountant to join their team! The Senior Corporate Accountant will play a key role in the monthly close and financial reporting processes, including preparing journal entries and account reconciliations, supporting SOX compliance, and assisting with special projects to ensure accurate and reliable financial reporting. This position offers a beautiful, modern office environment with an onsite gym, excellent work-life balance, and exciting opportunities for growth and career development!
Location: Fort Mill, SC – 10 minutes from Charlotte, NC
Hybrid Flexibility: 4 days onsite / 1 days remote
Compensation: $95,000-105,000 + 5% Bonus
Position Responsibilities:
This position plays a key role in the monthly close process, ensuring journal entries are accurately recorded, account reconciliations are completed, and all required monthly documentation is maintained.
Prepare monthly general ledger account reconciliations.
Prepare and post monthly journal entries.
Maintain accurate records and reporting to support SOX compliance.
Partner with cross-functional teams to ensure the completeness and accuracy of financial reporting.
Assist with additional accounting responsibilities and projects as assigned.
Requirements:
Bachelor’s degree in Accounting
Targeting 3-5 years of progressive accounting experience
Regional or Big 4 public accounting experience with publicly traded clients
CPA or CPA candidate
US GAAP and SOX Compliance experience required
Intermediate to Advanced Excel skills required; exposure or experience with Oracle is a plus
Soft Skills desired: Excellent attention to detail and organizational skills, with the ability to work independently and collaboratively, communicate effectively, handle confidential information with discretion, and a strong motivation to learn and grow professionally.
Category Code: JN001, JN005
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Seniority Level: Mid-Senior Level
Charlotte , North Carolina Direct Hire Aug 21, 2026 Human resources Director of Total Rewards
We are partnering with a rapidly growing, PE-backed, mid-sized global company on a Director of Total Rewards search! This individual will lead the strategy, design, execution, and optimization of the organization’s compensation and benefits programs, ensuring they remain competitive, compliant, and financially sound. The role will have broad ownership across Total Rewards and play a key part in aligning programs with business objectives while supporting a consistent employee experience across a multi-site, multi-state organization.
Location: Charlotte, NC (South Charlotte)
Compensation: $150,000 - $180,000 + 20% bonus
Schedule: Hybrid – 4 days per week in office
Supervisory Responsibilities: Yes, 2 direct reports
Total Rewards Strategy & Execution
Lead the design and execution of compensation and benefits programs aligned with organizational and financial objectives.
Evaluate programs through market analysis, benchmarking, and ongoing performance reviews to ensure they remain competitive and cost-effective.
Leverage data and market insights to identify opportunities and recommend meaningful program enhancements.
Compensation
Oversee compensation programs, including salary structures, job evaluations, market pricing, and incentive plans.
Lead annual compensation cycles, including planning, modeling, and implementation of salary and incentive changes.
Advise leadership on pay decisions, internal equity, and job leveling.
Maintain competitive and equitable compensation frameworks.
Benefits & Leave
Oversee employee benefit programs, including self-funded medical, 401(k), retirement, wellness, and leave programs.
Manage benefits across multiple pay groups and employee populations.
Lead annual renewals, plan design changes, and open enrollment.
Ensure benefits programs are communicated clearly and effectively to employees.
Compliance & Governance
Ensure compensation and benefits programs comply with applicable regulations, including FLSA, ERISA, and ACA.
Maintain audit readiness and appropriate governance over plan administration.
Oversee 401(k) compliance, testing, and issue resolution, including Puerto Rico considerations.
Monitor regulatory developments and implement required program changes.
HRIS, Payroll & Data Management
Maintain the accuracy and integrity of Total Rewards data within the HRIS
Partner closely with Payroll to ensure alignment across compensation and benefits processes.
Oversee vendor integrations and file feeds and resolve data and eligibility issues.
Develop reporting and analytics to support Total Rewards and business decision-making.
Vendor Management
Manage relationships with brokers, carriers, compensation data providers, and other Total Rewards vendors.
Evaluate vendor performance, service delivery, and cost effectiveness.
Lead the implementation of new programs, vendors, and tools.
Leadership & Employee Support
Serve as the organization’s subject matter expert for Total Rewards.
Lead and develop the Total Rewards team.
Resolve complex compensation and benefits issues affecting employees and leadership.
Identify process and program gaps and implement solutions that improve effectiveness and the employee experience.
Qualifications
Bachelor’s degree in Human Resources, Business, or a related field preferred.
7+ years of progressive compensation/benefits/ Total Rewards experience.
Experience managing Total Rewards programs within a multi-site, multi-state environment.
Strong knowledge of self-funded medical plans, including carved-out pharmacy benefits.
Experience with 401(k) compliance and audit processes.
Experience supporting multiple pay groups and complex payroll structures.
Strong understanding of multi-state compliance; Puerto Rico exposure is preferred.
Dayforce or comparable HRIS experience preferred.
Experience with wellness and population health initiatives.
Experience managing vendor integrations and file feeds.
Strong analytical, communication, stakeholder management, and problem-solving skills.
Category Code: JN007, JN005
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Seniority Level: Director
Charlotte , North Carolina Direct Hire Aug 21, 2026 Accounting Manager Accounting Manager
Summary: Our large, rapidly growing manufacturing client is seeking a motivated Accounting Manager to lead an accounting team within a dynamic and evolving environment. This role will sit within the corporate headquarters in the South Park area of Charlotte while overseeing accounting activities and financial reporting support across multiple plant locations. The Accounting Manager will oversee day-to-day accounting operations, manage the month-end close process, and partner cross-functionally with operations, sales, plant leadership, and corporate finance teams to support financial reporting, forecasting, and overall business performance initiatives. The Accounting Manager will play a key role in driving process improvements, enhancing reporting accuracy, strengthening operational visibility, and supporting strategic financial initiatives across multiple divisions and manufacturing facilities. This position offers strong visibility to leadership, exposure to various sectors within manufacturing, and excellent long-term growth potential within the organization and broader corporate structure.
Compensation: $120,000 – $130,000 base salary (possibly higher depending on experience) - No bonus
Schedule: Monday – Friday | 8:00 a.m. – 5:00 p.m.
Location: Charlotte, NC (SouthPark area)
Responsibilities
Supervise, mentor, and develop members of the general accounting team, including performance management, coaching, and career development
Assign, delegate, and coordinate accounting activities to ensure departmental objectives and deadlines are achieved
Manage the monthly, quarterly, and year-end close processes across multiple divisions, ensuring timely and accurate financial reporting
Review and approve journal entries, account reconciliations, and financial statement packages
Respond to inquiries from operations, sales, and corporate departments related to financial statements and general ledger activity
Partner cross-functionally with operational and corporate leadership to support budgeting, forecasting, and financial planning activities
Analyze financial performance against budgets and forecasts, including P&L, balance sheet, capital expenditures, and cash flow
Identify and communicate key financial variances, trends, risks, and opportunities to management
Assist with interim and annual audit processes and support audit requests
Develop ad hoc financial analyses and reporting for operations and executive leadership
Drive continuous improvement initiatives related to financial reporting, analytics, and accounting processes
Identify opportunities to improve efficiency, strengthen controls, and enhance accuracy through process optimization and documentation
Participate in special projects, strategic initiatives, and operational finance analyses as requested by finance leadership
Lead and participate in collaborative on-site meetings and cross-functional initiatives on a regular basis
Qualifications
Bachelor’s degree or higher in Accounting or related field required
5+ years of progressive accounting experience
2+ years of supervisory or team leadership experience
Manufacturing industry experience required
Strong understanding of general accounting, financial reporting, and month-end close processes
Advanced Excel skills required
ERP system experience required (Dynamics 365, NetSuite, Oracle, SAP)
Strong analytical, organizational, and communication skills
Ability to thrive in a fast-paced, growth-oriented environment
Category Code: JN001, JN005
Charlotte , North Carolina Contract Aug 21, 2026 Human resources Recruiter
Opportunity: Contract (6-months, possibility for extension)
Location: Charlotte, NC – Southpark area
Schedule: 100% onsite, Mon-Fri 8am-5pm
Compensation: $25 – $28/hr
About the Role: Our client is seeking an adaptable, service-minded Recruiter to manage full-cycle hiring for a Charlotte manufacturing site. This person will manage approximately 50 requisitions at a time, partner closely with hiring managers, and provide recruiting support across additional sites as needs shift.
Responsibilities:
Manage full-cycle recruiting for hourly manufacturing positions, including welders, painters, machine operators, and other technical roles.
Source, screen, interview, and assess candidates through phone-based outreach, referrals, job boards, and passive sourcing tools.
Partner with hiring managers and HR to clarify hiring needs, recommend recruiting strategies, and maintain strong working relationships.
Communicate timely updates to candidates, including delivering difficult decisions with professionalism and care.
Balance multiple requisitions, priorities, hiring managers, and site-specific processes in a fast-paced environment.
Support recruiting activity across other manufacturing locations when business needs require.
Coordinate recruiting events and outreach initiatives, including career fairs, university programs, and community partnerships.
Track recruiting activity, prepare reports and metrics, and use data to inform hiring decisions.
Maintain accurate candidate and requisition information in the recruiting management system.
Use Microsoft Excel and Outlook to organize hiring activity and communicate with stakeholders.
Qualifications:
1-3 years of experience in high volume recruiting – highly preferring experience recruiting for manufacturing
Bilingual in Spanish and English
Bachelor's Degree or comparable experience
Basic Excel knowledge
Strong customer service, communication, organization, and problem-solving skills
Ability to build productive relationships with a range of hiring managers and stakeholders
About the Company: Our client, a $1B manufacturer of waste and recycling equipment, is headquartered in Charlotte, NC and has an extensive manufacturing footprint across North America. This organization is strongly committed to producing quality products that minimize negative environmental impacts, making it a leader in sustainability among its competitors. As the company continues to innovate and shape the waste management industry, it is offering exciting opportunities for growth, collaboration, and meaningful work.
CRG Benefits
CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment.
Voluntary Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
Voluntary Life and AD&D Insurance
Voluntary Short & Long-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
401K with up to a 4% match. Enrollment & contributions can begin on the first day of the quarter following 90 days of employment
Category Code: JN007
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SeniorityLevel: Associate
Charlotte , North Carolina Contract Aug 21, 2026 Supply Chain Fleet Services Specialist - Logistics & Administrative
We are seeking a detail-oriented Fleet Services Specialist to provide high-level customer service and account support for fleet customers, dealers, sales teams, and internal business partners. This position serves as a primary point of contact for inquiries related to fleet accounts and is responsible for ensuring timely request resolution, accurate account maintenance, and exceptional customer service. The ideal candidate will have experience in customer service, collections, compliance, and remarketing, with the ability to manage complex account requests while minimizing financial and compliance risk.
Location: Charlotte, NC (South Charlotte/Ballantyne area)
Hours/Schedule: Monday-Friday, 8am-5pm
Compensation: $25.00/hour
Opportunity Type: Contract with potential extensions/permanent conversion
Responsibilities
Serve as a primary point of contact for fleet customers, dealers, sales teams, and internal partners, responding to account inquiries and service requests via phone, email, mail, and internal case systems.
Prepare and process legal documentation related to account modifications, including lease renewals, rewrites, extensions, due date changes, collateral substitutions, and account restructures.
Review executed account modification documents for accuracy and completeness and process approved changes within the portfolio management system.
Provide account information and complete customer requests related to payoffs, payment histories, amortizations, insurance claims, title and contract copies, powers of attorney, billing updates, and other account maintenance needs.
Coordinate title releases, payoff documentation, account dispositions, and other requests with appropriate internal departments, ensuring timely completion and follow-up.
Partner with internal teams to address account taxation requirements, obtain necessary tax exemption documentation, and maintain compliance with established policies and procedures.
Review unapplied incoming payments, research account details, and determine appropriate posting instructions to support accurate account reconciliation.
Manage assigned maturing lease accounts by proactively contacting customers, reviewing lease-end options, and assisting with turn-ins, payoffs, renewals, and rewrites.
Monitor outstanding requests and lease maturities through completion, ensuring timely processing and minimizing potential legal, financial, and compliance risk.
Maintain accurate account documentation while delivering a high level of customer service and building strong relationships with customers and internal partners.
Qualifications
High school diploma required; Bachelor's degree preferred.
3–5 years of overall professional work experience.
Minimum of 2 years of customer service experience.
Strong written and verbal communication skills with the ability to effectively support customers and internal business partners.
Strong attention to detail, organizational skills, and ability to manage multiple complex requests simultaneously.
Ability to interpret account documentation, follow established procedures, and maintain accuracy in a fast-paced environment.
Category Code: JN002, JN014
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SeniorityLevel: Mid-Senior Level
Richmond , Virginia Contract To Hire Aug 21, 2026 Customer Service Customer Service Specialist
Opportunity: Contract-to-Hire
Pay: $21-$24/hour
Location: Richmond, VA (Onsite)
Schedule: Monday-Friday, 7:30 AM-4:00 PM
About the Job: CRG is seeking a Customer Service Specialist to support spare parts operations at a customer site in Richmond, VA. In this role, you would serve as a key backup and partner within the department, helping process orders, manage customer communication, support invoicing, and assist with inventory-related activities. This role is ideal for you if you have demonstrated experience in customer service with order processing, along with strong Excel skills, ERP system experience, and attention to detail.
About the Company: Our client is a global leader in sophisticated packaging machinery, known for innovative engineering, reliable performance, and high-quality solutions across the packaging industry. With more than 2,200 employees worldwide, the company supports customers through technical expertise, operational excellence, and a strong commitment to service.
What you’ll do:
Review inventory availability and process internal purchase orders
Prepare and process customer quotes, orders, and invoicing
Respond to customer emails and phone calls
Provide updates on part availability and order status
Support inventory review and inventory control
Enter data and maintain accurate records in company systems and databases
Update information related to machine projects and kits
Work closely with internal teammates and onsite partners to ensure smooth customer service operations
What we’re looking for:
2+ years of B2B customer service and/or similar office experience
Experience with order processing, invoicing, or purchase orders
Strong Excel skills, including VLOOKUP, pivot tables, and conditional formatting
Large accounting system (ERP) experience required; prefer SAP specifically
Strong attention to detail and problem-solving skills
Professional communication skills and a team-oriented attitude
Additional details:
Quarterly travel to Greensboro, NC area for trainings and group meetings
Hybrid Potential after 6 months – 1 remote day/week after 6 months, based on performance
Available Benefits (when permanent):
18 days of PTO annually and additional days for longevity with the company
Health and Dental Insurance for employee is fully paid for by the company, with dependent coverage shared
Vision insurance
FSA
Life Insurance and Short-Term Disability Insurance covered by the company
Volunteer Life, Accident, Illness, and Long-Term Disability Insurance
401K plan with full employer match up to 6% of contributions
Category Code: JN003
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SeniorityPolicy: Associate