Customer Service Representative
Customer Service
Loxley North Carolina Contract Oct 14, 2024
Customer Service Representative
Our transformative logistics client is searching for a Customer Service Representative in Loxley, Alabama! This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. They have reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.

Opportunity: 16-Week Contract
Schedule: Monday – Friday 9am–5:30pm
Location: Loxley, Alabama
Compensation: $15/hour

Responsibilities:
  • Assist customers and business partners via telephone and email.
  • Handle customer complaints in a calm, professional manner.
  • Diagnose, assess, and resolve problems or issues
  • Monitor progress of delivery routes.
  • Scan haul-away pods and verify stamps.
  • Process changes or cancellations to delivery orders.
Qualifications:
  • Experience with Microsoft Office programs
  • High school diploma or equivalent
  • 1-year related experience preferably within a call center environment
Category Code: JN003
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