Chattanooga , Tennessee Contract Sep 16, 2026 Customer Service Customer Service Representative
Our client, a leading transportation and logistics company, is seeking a Customer Service Representative to join their team! This person will be responsible for managing customer onboarding and account setup by maintaining profiles, validating requirements, configuring billing settings, and confirming billing details with Accounts Payable contacts. This person will also monitor customer requests, support EDI/API onboarding, and review credit utilization while coordinating escalations as needed.
Opportunity: 26 week contract
Schedule: Monday through Friday between 6am-6pm (need to be flexible to work a variety of shifts during these times)
Location: Chattanooga, Tennessee
Payrate: $20-$27/hour
Responsibilities:
Create and maintain customer profiles
Validate all customer setup requirements following established onboarding procedures
Configure customer billing settings, billing rules, and operational requirements.
Confirm billing requirements with customer Accounts Payable contacts.
Monitor and process inbound requests via email.
Assist with EDI and API onboarding activities.
Review customer credit utilization and coordinate escalations when necessary.
Qualifications:
2+ years of experience in customer service
Experience with Microsoft Office products such as Word, Excel and Outlook
1 year of transportation industry experience preferred
Professional communication skills and phone etiquette
Familiarity with CRM technology such as Salesforce preferred
Category Code: JN003
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SeniorityLevel: Associate
Mooresville , North Carolina Contract Sep 15, 2026 Information Technology General Labor/Warehouse Support
*This is not a typical warehouse support position – it is more of a production support position doing manual labor, dock/warehouse support. This is not working in a large distribution area, but more in a business/storage/production facility. There is NO driving a forklift or working with power tools or other machines**
This is a 1 yr renewable contract, most likely go long term or could go perm. Pay is $19/hr to start for the first 90 days and then if attendance and performance is great, a $1/hr increase to $20/hr is given.
Time management is very crucial – Candidates are required to use a timeclock to record time; tardiness and calling out is not tolerated. Our client uses a point system for attendance.
Schedule is M-F 8am-5pm – with possible overtime – candidates need to be flexible and able to come in early, such as 6am and work to 6pm as needed. All hours over 40 in a work week are paid at time and a half.
Candidates are employees of CRG, working onsite at our client's location in Mooresville, NC and must follow client’s work schedule and policies.
We offer discounted health/dental benefits after 90 days and have 401k with matching with quarterly signups. This is hourly only, no paid time off for the first year.
Primary Job Duties:
Working onsite at client location in a Business/Corporate environment in Mooresville, NC.
Responsible for general/manual labor, helping with shipping and receiving team with the IT equipment, SCO and other Electronic Devices such as printers/mobile devices.
Must help label, update inventory system, help with sorting processing and packing/boxing to be shipped out.
Unload and load trucks via manual pallet jacks or by hand, sorting stacking equipment.
Candidates must be multi-task oriented, a self-starter, on time and reliable.
This position requires a lot of standing, walking, bending, moving--need to be able to lift 25-40lbs.
Other support duties also required such as helping with maintenance and support work for the technical support depts.
Additional duties may include:
Help with cycle counts – audit checks on devices
Cleaning equipment and also Put Barcode labels on IT equipment--verifying the proper equipment is being shipped out to the correct location
Basic Computer knowledge of shipping software and MS Office (Word/Excel)
Requirements:
Candidates must pass a criminal background check, no felonies allowed; must have clean background.
Must have own transportation to work and from work with reliable vehicle.
Category Code: JN008, JN045
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Mooresville , North Carolina Contract Sep 15, 2026 Technical Writer Technical Writer
1-year renewable contract in Mooresville, NC working onsite in our client’s technical operations/service center.
Candidates should have 1-3 years' experience as a Technical Writer, ideally working in a supply chain, production or manufacturing environment.
Duties include:
Creating Standard Operating Procedures (SOP) in the various areas of the Technical Service Center/Supply Chain departments.
Candidate will need to be onsite to observe the work and daily operations of a production/supply chain environment and thereby create procedures for their various departments.
Candidate needs to be able to self-manage, be self-starter and work with team to schedule process shadowing with SME’s, track work, provide weekly reports on work, run own tracker/inventory and manage own in-take and backlog work.
Interact with management and follow guidelines.
Candidate must have:
Expertise working with MS Office Suite, Word, Excel, MS Teams, MS PowerPoint, Snipping tools, etc. Candidate must be able to follow a template.
Any experience with Confluence and ServiceNow is highly desired.
Knowledge of Six Sigma Yellow Belt is a plus.
Education Requirements:
BS or MS Degree in English/Technical or Professional writing.
This is working onsite – Monday – Friday – Hours are: 7:45 am-5:00pm
Pay rate: $30-35/hr DOE – benefits are offered after 90 days (health/dental/vision, 401k with matching, biweekly pay, direct deposit, hourly only)
Category Code: JN008
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Mooresville , North Carolina Contract Sep 15, 2026 Desktop Support IT Support Technician – Onsite
1 yr renewable contract with possible option to hire for an onsite IT support technician with 2-3+ years' experience. The ideal candidate will have A+ or Net+ or other IT certifications and/or IT Degree. This is working onsite in Mooresville, NC – normal working hours M-F 8-5pm.
We offer discounted health/dental benefits after 90 days and 401k with matching with quarterly signups, pay biweekly and have direct deposit.
IT Technical Support
Provide Hardware/Peripheral Warehousing services (onsite).
Provide asset management for the new laptop and equipment that is rolled out to end-users. Also manage the receiving of the returned IT equipment.
Work with ServiceNow ticketing system, deploying IT equipment to End-users.
Perform tracking and documentation by entering details of problems, status of service requests, and resolutions into the company incident management system.
Monitor resolution of problems to achieve closure and provides status updates to employees and technical support team.
Utilize current software, equipment, and tools to, track, inventory, and move computing equipment.
Perform returned equipment cleaning and inspection.
Perform asset tracking process as directed by client.
Provide Customer order fulfillment as directed by client.
Computing Equipment Refresh
Provide Equipment replacement for computing devices weekly as directed by Client’s Computing Refresh process.
Receive/clean/prepare/ship/return for donation or disposal old equipment.
Complete Asset management process.
* Requires a Criminal background check be completed – passed (No felonies or misdemeanor convictions with theft or violence). Client has a drug free and smoke free campus environment. Candidates should have their own reliable transportation to get to and from work.
Category Code: JN008
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Frostproof , Florida Contract Sep 15, 2026 Account Manager Account Manager
Location: Frostproof, Florida 33843
Duration: 13 Weeks, contract (with potential for hire)
Shift Details: Tuesdays-Saturday (8:00 a.m.-5:00 p.m.)
Pay Rate: $23.00-25.00/hr
Responsibilities:
Client Engagement:
Serving as the primary liaison for key accounts
Conducting business reviews and delivering performance update
Routing Management:
Reviewing and approving outbound routing decisions
Ensuring carrier selection meets cost, service-level, and client requirements.
Performance Oversight:
Monitoring on-time delivery, order accuracy, and inventory integrity
Implementing corrective actions for deviations
Issue Resolution:
Managing escalated client concerns
Coordinating with operations to resolve service disruptions.
Strategic Planning and Reporting:
Identifying growth opportunities within accounts
Preparing leadership and client reporting
Tracking trends and recommending process improvements
Qualifications:
Bachelor’s degree in an analytical field or equivalent related work or military experience
1 year of experience in operations, preferably in manufacturing or logistics
Lean or Six Sigma experience
Project management experience
Experience with Microsoft Office (Word, Excel and PowerPoint)
Availability to travel up to 25% of the time
Experience in a customer-facing role
Microsoft Project experience preferred
Category Code: JN037
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SeniorityLevel: Mid-Senior
Charlotte , North Carolina Contract Sep 15, 2026 System Engineer Server Engineer – CCTV
6 month-1 year contract with possible extensions or right to hire. Local candidates in the Charlotte, NC area preferred. This is a remote position but will most likely become hybrid or onsite in the future.
Client is seeking a seeking a highly motivated and detail-oriented Remote-Engineer to assist in the installation, configuration, and maintenance of servers, security cameras, and access control systems. The ideal candidate will have experience or working knowledge of Genetec software – which develops open-platform software, hardware, and cloud-based services for the physical security and public safety industry. Its flagship product, Security Center, unifies IP-based video surveillance, access control, and automatic license plate recognition (ALPR) into one platform.
This role is critical to ensuring the smooth integration of these systems into customer sites, providing ongoing support, and ensuring the highest standards of performance and security. This is the remote phone support to the engineers that are working onsite at the client locations to make sure the installation, configuration, and maintenance is a complete success – all servers are up, software installed, and cameras are all working properly.
New servers, cameras, access control will be installed at client sites by a 3rd party where connectivity will need to be verified by the Network Remote Support Engineers and brought into production where functionality will need to be verified.
Preferred Skills:
Cisco Switches for Command Line Troubleshooting
Axis Communications support familiarity, ACP Axis Certified Professional desired
Genetec Security Center support familiarity
ServiceNow or other ticket and task/issue management system
Windows Server deployment, management, or Remote Imaging experience
Knowledge of Video Management System /CCTV platform
Knowledge of IP CCTV Cameras –
Knowledge of Genetac security software
Ability to troubleshoot both hardware and software problems efficiently.
Excellent oral and written communication skills
Candidates must have clean background, no criminal convictions
Category Code: JN008, JN004
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Mooresville , North Carolina Contract Sep 15, 2026 Information Technology Entry Level IT Technician
1-year renewable contract position working onsite for our client in Mooresville. Candidates should have IT knowledge in hardware and software. Any IT certifications such as A+ or Net+ is desired but not required. These are entry level IT – hands on positions building Electronic and IT devices.
We are adding 3 entry level IT Hardware Technicians working in a production environment rolling out the new devices to be shipped to client locations.
This is working in the Technical Service Department – which services and builds all the IT and electronic equipment utilized in the large retail stores – so it is dealing with mobile devices, printers, laptops, scanners, servers,
Duties include:
Help building and configuring new IT/Retail devices such as POS systems/Registers and Self-Checkout (SCO) systems, etc.
These are 1 yr contracts that typically get extended since we always have additional projects coming up. It is a good way to get your foot in the door with a large, stable and dynamic Corporation. The environment is very diverse, and fast paced; team players and self-starters are needed.
Candidates need to be able to follow directions, and company policies, be multi-task oriented and be willing to help in other areas as needed.
Technical Service Dept. is also attached to the warehouse area where they ship all the IT equipment – many times, helping clean, pack, wrap, label and ship devices out are included in duties as well.
CRG offers discounted health/dental benefits after 90 days, 401k plan with matching – quarterly sign ups, this is hourly only no paid time off. Pay starts at $19-20/hr.
The hours are M-F 8am-5pm unless they get into “crunch mode, the hours can start earlier such as 6 or 7am and turn into a 10 or more hour day. Any hours over 40 in a work week is paid at OT rates, time and a half, this team works on Saturdays as needed.
Category Code: JN008
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Charlotte , North Carolina Contract Sep 15, 2026 Controller Interim Corporate Controller
Summary:
We are partnering with a rapidly growing, PE-backed, $1B global company with 1,500 employees on an Interim Corporate Controller search to start immediately! Interim Corporate Controller will help the company on a temporary basis and lead and optimize the company’s accounting function, with responsibility for accounting operations, financial reporting, quarterly and annual close, internal controls, technical accounting, and external audits. Reporting directly to the CFO, this is a highly visible leadership role overseeing accounting across four divisions and leading a geographically dispersed team.
Location: Charlotte, NC (South West)
Pay Rate: Targeting $90 per hour - $120 per hour (may be flexible depending on experience)
Work Model: Hybrid (onsite Monday - Thursday, Remote Friday)
Schedule: Monday - Friday, 8:00 AM–5:00 PM
Travel: Approximately 5% travel
Reports to: CFO
Team: 8 direct reports with oversight of a 15-person accounting team across the U.S. and Europe, the Middle East, and Africa.
Key Responsibilities
Leadership & Team Development
Manage a team of accounting professionals across 4 divisions, providing guidance, mentoring, and fostering a collaborative work environment and development mindset
Develop and maintain a high-performing accounting team through ongoing coaching and professional development
Financial Reporting & Compliance
Ensure timely and accurate preparation of all internal and external financial reports and analysis
Coordinate accounting activities across the organization to ensure all financial transactions, reports, policies, and procedures are in accordance with US GAAP standards and submitted accurately and on time to management and regulatory agencies
Implement new accounting standards in a timely manner and ensure ongoing compliance with all relevant accounting regulations and internal policies
Prepare technical memos for significant transactions, including details of accounting impact and related accounting literature
Internal Controls & Process Improvement
Develop and maintain a documented system of accounting policies and procedures
Develop processes to establish and reinforce internal controls for accurate and repeatable financial statement reporting
Maintain inter-entity reconciliation and related financial recordkeeping processes
Identify opportunities to streamline processes and controls to reduce risk and ensure sustainability
Audit & Board Support
Coordinate all audit activity with outside auditors, including annual financial and statutory audits
Support the CFO in engaging the Board and its committees (Audit, Finance) on audit, tax, and financial results
Assist in board presentations and support the budget and forecasting processes
Cross-Functional Collaboration
Collaborate with cross-functional teams, including onshore and offshore members, to provide financial insights that drive informed decision-making
Review financial plans versus actual results to identify, explain, and correct variances
Participate in leadership and divisional discussions as appropriate
Technology
Administer all aspects of new accounting technology implementation
Qualifications:
Bachelor’s or Master’s degree in Accounting, Finance, or related field
CPA required
10+ years of progressive accounting experience
5+ years of accounting leadership experience as a Controller, Corporate Controller, or senior accounting executive
Strong U.S. GAAP, financial reporting, technical accounting, audit, and internal controls experience
Experience managing and developing sizable accounting teams
Experience working across multiple legal entities preferred
Private equity experience is a plus
Logistics industry experience is a plus
Strong systems and process-improvement orientation
Category Code: JN001, JN005
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Seniority Level: Mid-Senior Level
Fort Mill , South Carolina Direct Hire Sep 15, 2026 Tax Accountant Senior Income Tax Accountant
Our client, a leading $11B+ global equipment services company headquartered near Charlotte that recently transitioned its primary public listing to the NYSE, is seeking a Senior Income Tax Accountant! The Senior Income Tax Accountant will primarily support corporate income tax compliance and income tax accounting for North American operations, while gaining broader exposure to cross-border reporting, tax planning, and non-routine transactions. This role will partner closely with the financial accounting team and communicate directly with taxing authorities. This role offers strong long-term growth potential, with the ability to advance into a Manager position within the next few years, while joining a highly stable and profitable organization with a supportive management team. Ideally, this person will have 2.5 to 5 years of strong experience in federal and multi-state corporate income tax compliance and ASC 740 income tax provisions, along with hands-on experience using ONESOURCE Income Tax.
Location: Fort Mill, SC – 10 minutes from Charlotte, NC
Hybrid Flexibility: Typically 3 days onsite / 2 days remote, with 4–5 days onsite during busy periods.
Compensation: $95,000 - $110,000 + 5% annual bonus
Key Responsibilities
Prepare federal, state, and local corporate income and franchise tax returns, including supporting schedules and book-to-tax differences.
Gather and analyze data needed for tax return preparation and coordinate information provided to third-party tax service providers.
Prepare estimated tax payments, extensions, and cash tax forecasts.
Prepare monthly, quarterly, and annual income tax provisions in accordance with ASC 740 and SOX requirements.
Support the consolidation of the worldwide income tax provision and related 10-Q and 10-K tax disclosures.
Respond to inquiries from federal, state, and local taxing authorities.
Assist with fixed asset tax accounting and reconciliation of book-to-tax roll-forwards.
Research and document federal and state/local tax matters through written correspondence and formal memoranda.
Support tax automation and data initiatives.
Assist with tax planning, acquisition accounting, global transfer pricing compliance, and cross-border reporting.
Provide support for other tax matters as needed.
Qualifications
2.5–5 years of corporate income tax experience within a Big 4/large regional CPA firm or corporate tax department.
Experience with federal and multi-state corporate income tax compliance and ASC740 provision experience.
Must be comfortable preparing monthly income tax provisions and related journal entries, in addition to supporting quarterly and annual tax filings.
Must have ONESOURCE Income Tax (OneSource Tax Provision (OTP) and OneSource Income Tax (OIT) software) experience.
CPA or progress toward CPA preferred, but not required.
Experience with Alteryx and Oracle is a plus, but not required.
Strong communication, project management, and problem-solving skills, and adaptability in a fast-paced environment.
Category Code: JN001, JN005
Charlotte , North Carolina Direct Hire Sep 15, 2026 Controller VP, Corporate Controller
Summary: We are partnering with a rapidly growing, PE-backed, $1B global company with 1,500 employees on a VP, Corporate Controller search! The VP, Corporate Controller will lead and optimize the company’s accounting function, with responsibility for accounting operations, financial reporting, quarterly and annual close, internal controls, technical accounting, and external audits. Reporting directly to the CFO, this is a highly visible leadership role overseeing accounting across four divisions and leading a geographically dispersed team. The Controller will also play an important role in improving processes, strengthening controls, implementing accounting technology, and supporting the CFO and Board.
Location: Charlotte, NC (South West)
Compensation: Targeting $230K – $255K base (possibly higher) + 40% bonus
Work Model: Hybrid (onsite Monday - Thursday, Remote Friday)
Schedule: Monday - Friday, 8:00 AM–5:00 PM
Travel: Approximately 5% travel
Reports to: CFO
Team: 8 direct reports with oversight of a 15-person accounting team across the U.S. and Europe, the Middle East, and Africa.
Key Responsibilities
Leadership & Team Development
Manage a team of accounting professionals across 4 divisions, providing guidance, mentoring, and fostering a collaborative work environment and development mindset
Develop and maintain a high-performing accounting team through ongoing coaching and professional development
Financial Reporting & Compliance
Ensure timely and accurate preparation of all internal and external financial reports and analysis
Coordinate accounting activities across the organization to ensure all financial transactions, reports, policies, and procedures are in accordance with US GAAP standards and submitted accurately and on time to management and regulatory agencies
Implement new accounting standards in a timely manner and ensure ongoing compliance with all relevant accounting regulations and internal policies
Prepare technical memos for significant transactions, including details of accounting impact and related accounting literature
Internal Controls & Process Improvement
Develop and maintain a documented system of accounting policies and procedures
Develop processes to establish and reinforce internal controls for accurate and repeatable financial statement reporting
Maintain inter-entity reconciliation and related financial recordkeeping processes
Identify opportunities to streamline processes and controls to reduce risk and ensure sustainability
Audit & Board Support
Coordinate all audit activity with outside auditors, including annual financial and statutory audits
Support the CFO in engaging the Board and its committees (Audit, Finance) on audit, tax, and financial results
Assist in board presentations and support the budget and forecasting processes
Cross-Functional Collaboration
Collaborate with cross-functional teams, including onshore and offshore members, to provide financial insights that drive informed decision-making
Review financial plans versus actual results to identify, explain, and correct variances
Participate in leadership and divisional discussions as appropriate
Technology
Administer all aspects of new accounting technology implementation
Qualifications:
Bachelor’s or Master’s degree in Accounting, Finance, or related field
CPA required
10+ years of progressive accounting experience
5+ years of accounting leadership experience as a Controller, Corporate Controller, or senior accounting executive
Strong U.S. GAAP, financial reporting, technical accounting, audit, and internal controls experience
Experience managing and developing sizable accounting teams
Experience working across multiple legal entities preferred
Private equity experience is a plus
Logistics industry experience is a plus
Strong systems and process-improvement orientation
Category Code: JN001, JN005
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Seniority Level: Director
Fort Mill , South Carolina Direct Hire Sep 15, 2026 Financial Analyst Senior Financial Analyst | FP&A / Operational Finance
Position Overview
Our large, publicly traded equipment services client is seeking a Senior Financial Analyst to serve as a finance business partner to operational leadership and support a $1B+ division. This is a highly visible role with exposure to VPs and senior leaders, focused on forecasting, financial analysis, budgeting, and strategic decision support. The Senior Financial Analyst will partner with the Finance Manager to provide meaningful financial insights that support business performance and strategic decision-making. The role offers a strong mix of forecasting, financial analysis, budgeting, operational finance, and business partnering, making it an excellent opportunity for someone looking to build broader FP&A experience and work closer to the business. The team also offers an incredibly collaborative environment, a strong team-oriented culture, and excellent opportunities for continued growth and career development!
Salary: $90,000
Annual Bonus: 7.5% target bonus (15% max)
Location: Fort Mill, SC (only 10 minutes from Charlotte, NC)
Hybrid Flexibility: 4 days onsite/ 1 day remote
Key Responsibilities
Serve as the primary Finance business partner for Branch and District Managers, with regular exposure to field and senior operational leadership.
Partner with the Finance Manager on financial analysis and strategic requests from senior leadership.
Lead the monthly market-level forecasting process, including multiple forecasting scenarios and analysis of key business drivers.
Conduct monthly financial reviews with Operations, analyzing prior-month performance, current forecasts, trends, risks, opportunities, and areas for improvement.
Translate financial data into clear, actionable insights that help operational leaders make informed business decisions.
Support the annual bottom-up budgeting and planning process.
Perform financial modeling and ad hoc analysis around key business initiatives, including:
New location/Greenfield investments
Rental fleet mix and financial impact
New facility investments
Leasehold impacts
Support month-end activities, including journal entry requests and inter- and intra-branch income statement reclassifications.
Establish, calculate, and periodically audit quarterly and annual field incentive compensation.
Leverage enterprise reporting systems and financial data to develop models and identify meaningful business trends.
Qualifications
Bachelor’s degree in Accounting, Finance, Economics, or a related field.
2–5 years of relevant experience in Finance, Accounting, FP&A, Audit, or a related analytical role.
Strong understanding of financial statements and financial analysis.
Strong analytical and financial modeling capabilities.
Experience working with enterprise reporting systems such as Oracle/Hyperion, IBM Cognos, or similar platforms.
Ability to analyze complex information and communicate findings in a concise, business-focused manner.
Strong interpersonal and presentation skills with the ability to work effectively with both Finance and Operations leaders.
Detail-oriented, proactive, and naturally curious with strong investigative and problem-solving skills.
Comfortable presenting and explaining financial concepts to non-finance stakeholders.
Willingness to travel periodically – 2-4x a year (if needed)
Category Code: JN005, JN014
Greensboro , North Carolina Contract Sep 15, 2026 Technical Writer API Technical Writer
Location: Greensboro, NC
Duration: 1-year contract
Pay: $50+/hr
JOB DESCRIPTION
The primary objective is to produce high-quality API documentation that explains how our portfolio of commercial, retail and compliance work, the business processes they support, and why/how they can be used. Deliverables include reference documentation, tutorials, instructions, and adoption-focused guidance for internal and external audiences.
The writer is expected to independently identify, build, and continuously prioritize a backlog of documentation and text improvements across the API portfolios, proactively addressing gaps, inconsistencies, outdated content, and opportunities to improve clarity, accuracy, structure, and usability, and drive updates through to publication.
The API Technical Writer will work closely with internal product experts and marketing copywriters to learn and validate technical details, workflows, and documentation requirements and develop technically focused sales collateral.
RESPONSIBILITIES
Own an improvement roadmap for API documentation: independently assess current content, build and prioritize a backlog, and plan delivery (timelines, deadlines, and review cycles).
Gather requirements and insights by interviewing other team experts and internal stakeholders; incorporate feedback and tailor content (tone, structure, terminology) for target audiences to ensure understanding.
Create and maintain API reference documentation (endpoints, functions, parameters, sample code, error messages) and explain how APIs interact with applications and business processes, including recommended usage patterns.
Develop tutorials and adoption assets across formats (documents, eLearning, video scripts/storyboards) and produce business cases/use-case narratives showing effective API usage and value.
Write and maintain general developer-portal content beyond API reference docs e.g., Getting Started/onboarding guides, authentication and credential setup, FAQs/troubleshooting, release notes/updates etc.
Produce or coordinate diagrams and other visual aids (directly or with designers) to clarify products, processes, and integrations.
Partner with solution experts to validate technical accuracy and collaborate with marketing teams to create technically credible sales collateral aligned to go-to-market messaging and ongoing initiatives.
Category Code: JN008
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Seniority Level: Mid-Senior Level
Chesapeake , Virginia Contract Sep 15, 2026 Payroll Payroll Specialist - Garnishments
Summary: CRG's Fortune 150 retail client in Chesapeake, VA is seeking a Garnishments Specialist to join their team. In this contract role, the Garnishments Specialist is expected to enter all garnishment information into the needed systems while also answering back to letters. Interested in working with one of the largest retail companies that continues to increase their footprint? Then this is just the role for you!
Location: Chesapeake, VA
Schedule: Monday-Friday; 8am-5pm (100% onsite)
Opportunity: Contract (thru October, possible additional extensions)
Pay: $25.00/hour
Responsibilities:
Accurately enter and answer withholding orders within the regulated time period
Work closely with outside agencies to proactively resolve issues regarding withholding orders
Establish and maintain complete electronic files pertaining to all notices of withholding for all employees
Assist all customers with garnishments inquires by telephone and email
Process refunds of withholdings due to late notification of termination orders
Respond to wage subpoenas and written disclosers
Provide support with payroll processing and tax specialty
Qualifications:
1-3 years of garnishment experience
Ability to work in high volume environment
Knowledge of deductions and fiscal limitations
Ability to compute disposable income and interpret legal withholding orders
Multi-state involuntary wage assignment experience
Microsoft Office (Excel, Word, Outlook)
Category Code: JN007, JN002
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SenioirtyLevel: Associate
Fort Mill , South Carolina Contract To Hire Sep 15, 2026 Software Engineer Software Engineer - .NET & C#
Location: Fort Mill, SC
Duration: 12-month Contract to Hire
Compensation: $60+/hour W2, $100k+ FTE
Are you a passionate software engineer eager to develop cutting-edge solutions using the latest Microsoft .NET technologies? We’re seeking talented professionals to join our client's dynamic team in Fort Mill, SC, where you'll design, build, and maintain scalable enterprise applications that drive operational excellence. Whether you're a seasoned Senior Developer or a motivated Mid-Level Engineer, this opportunity offers a chance to grow your career in a collaborative and innovative environment.
What You’ll Bring to the Table:
Proven expertise with C# and .NET frameworks, including ASP.NET Core and .NET 8+
Experience designing and consuming RESTful APIs and microservices architectures
Skilled in building and supporting enterprise web applications and API integrations
Proficiency with source control tools such as Git and Azure DevOps
Familiarity with CI/CD pipelines, automated build, and deployment processes
Strong problem-solving skills with the ability to troubleshoot and optimize application performance
Ability to collaborate effectively across cross-functional teams
Preferred Education & Experience:
Bachelor’s degree in Computer Science, Software Engineering, or a related field; equivalent practical experience considered
Minimum of 4+ years developing enterprise-grade applications using C# and .NET technologies
Prior experience with Web API development and supporting scalable back-end services
Nice to Have:
Experience working with Azure cloud services and cloud-native deployments
Knowledge of secure coding practices and application security
Prior exposure to enterprise architecture and middleware solutions
Familiarity with other programming languages or frameworks is a plus
Category Code: JN008
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Seniority Level: Mid-Senior
Charlotte , North Carolina Contract Sep 15, 2026 Financial Analyst Accounts Receivable Analyst
Our client, a leading transportation and logistics company headquartered in Charlotte, NC, is seeking an AR Analyst to join their team! This role will be responsible for managing a dedicated portfolio of customer accounts, with a focus on cash collection, account monitoring, and overall account health. The ideal candidate will proactively communicate with both internal and external customers to resolve payment issues, identify and address root causes impacting collections, improve cash flow, and minimize financial risk.
Opportunity: 28 week contract
Schedule: Monday – Friday 8am – 4pm
Location: Charlotte, NC
Payrate: $21.63/hour
Responsibilities:
Manage a portfolio of customer accounts, including reviewing account activity and sending customer statements.
Establish and maintain communication with customers to resolve outstanding balances and support timely payments.
Manage and resolve outstanding invoices and delinquent accounts, including negotiating payment terms in accordance with company guidelines.
Partner with Sales Support, Customer Service, Accounts Receivable, and other internal teams to reconcile customer accounts and resolve payment issues.
Serve as an escalation point for customer payment disputes and make recommendations regarding write-offs, account adjustments, and reconciliations.
Audit and analyze aging reports, monitor collection efforts, and escalate unresolved delinquent accounts as appropriate.
Research and resolve overdue balances and payment discrepancies through customer and internal follow-up.
Partner with leadership to develop and recommend effective account management and collection strategies.
Research invoices for billing accuracy and collaborate with internal business partners to resolve disputed invoices.
Identify root causes of payment and billing disputes, communicate process deficiencies, and recommend and implement process improvements.
Respond to customer inquiries promptly and professionally while meeting departmental productivity and performance goals.
Maintain accurate customer contact information and collection activity within the designated collections system.
Research, validate, and submit customer refunds, internal write-off requests, and cash application offset requests.
Accurately document all collection activities, account updates, and customer communications within the Accounts Receivable system.
Qualifications:
High school diploma or general education degree required
1–3 years of related experience in freight transportation, logistics, accounting, billing, commercial accounts receivable, or cash applications; experience in the transportation or logistics industry strongly preferred.
Solid ability to interpret contracts and research data to determine the root cause of issues.
Advanced computer skills with an emphasis on Microsoft Office (Excel)
Excellent verbal and written communication skills, including a professional appearance and demeanor, excellent phone etiquette and a good vocabulary.
Category Code: JN001
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SeniorityLevel: Associate
Charlotte , North Carolina Direct Hire Sep 15, 2026 Engineering Data Engineering Lead
Location: Charlotte, NC
Compensation: $145,000+
Join a global logistics leader generating more than $1 billion in annual revenue with over 20 years of industry experience. This technology-driven organization is transforming the way global supply chains operate, delivering end-to-end 4PL solutions across Intermodal, Integrated Marine Logistics, Transport & Warehousing, and Managed Services.
By combining deep operational expertise, advanced technology, and data-driven insight, the company helps some of the world’s most dynamic organizations solve complex supply chain challenges. With a strong track record of growth and continued investment in technology and talent, this is an exciting opportunity to join an established global organization while helping shape the future of logistics.
The Data Engineering Lead drives the enterprise data engineering strategy, platform development, and delivery of scalable data solutions that support operational visibility, automation, analytics, and AI-enabled decision-making. This role manages a team of data and analytics engineers while partnering closely with business, operations, product, and technology stakeholders to translate complex logistics challenges into trusted, actionable data products. The position is critical to maturing a modern data platform and advancing a more data-driven organization.
Responsibilities:
Lead the architecture and development of the enterprise data lake to improve logistics operations, real-time tracking, supply chain optimization, and customer-facing analytics.
Partner with business, operations, and product stakeholders to identify high-impact data initiatives, prioritize delivery, and translate logistics use cases into scalable technical solutions.
Own and evolve the modern data stack, including Databricks, Delta Lake, Sigma Computing, Snowflake, Airflow, and AWS.
Oversee ELT/ETL pipelines integrating data from TMS, WMS, telematics, EDI feeds, and IoT sensors.
Deliver trusted, reusable, high-quality data products that support self-service dashboards, operational reporting, and embedded analytics.
Implement best practices for data observability, pipeline orchestration, CI/CD, performance optimization, scalability, and resilience.
Champion data governance, lineage, and quality standards aligned with GDPR, SOX, customer SLAs, and internal standards.
Manage sprint planning, agile execution, resource allocation, and team development.
Collaborate with vendors and external partners on tool adoption, integrations, and roadmap alignment.
Lead, coach, develop, and retain a high-performing global data engineering team.
Qualifications:
Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or related field.
5+ years of experience building and supporting data platforms, analytics, business intelligence, or data engineering solutions.
2+ years of leadership and management experience.
Strong technical expertise in data architecture, data modeling, cloud platforms, and modern data engineering practices.
Experience with Databricks, AWS, Snowflake, Airflow, Sigma Computing, or comparable tools and platforms.
Proven ability to lead large-scale data initiatives that support business goals and improve decision-making.
Strong collaboration and stakeholder management skills, with the ability to align technical solutions to business needs.
Excellent leadership, problem-solving, communication, and prioritization skills.
Logistics, transportation, or supply chain experience preferred
Category Code: JN008, JN014
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Seniority Level: Mid-Senior Level
Charlotte , North Carolina Direct Hire Sep 15, 2026 Finance Senior Financial Analyst | Accounting & Reporting
Opportunity: Direct-Hire
Location: Charlotte (Southwest)
Schedule: Hybrid - Wednesday and Thursday onsite, Monday, Tuesday, and Friday remote
About the Job: CRG is seeking a Senior Financial Analyst to focus on accounting, reporting, and analysis for one of our hospitality clients in southwest Charlotte. In this role, you will be responsible for accurate and timely financial reporting, detailed analysis, end-to-end accounting for key clients, and the development of new processes, reports, and solutions. If you are ready to own process improvements and utilize your accounting and finance strengths into one position, this could be a great match for you!
About the Company: Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating 30+ years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 300 employees within the last 10 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
Responsibilities:
Own and manage the end-to-end accounting lifecycle for key clients and business relationships
Execute monthly close activities, including journal entries, account reconciliations, and financial reporting
Perform detailed financial, trend, and variance analyses, translating findings into actionable business insights
Develop reports, processes, analytical tools, and solutions from the ground up
Prepare and deliver concise, polished presentations to senior management and internal stakeholders
Serve as the primary point of contact for assigned accounting processes
Partner across accounting, finance, operations, and other business functions
Identify and implement process improvements, automation opportunities, and reporting enhancements
Prepare ad hoc reports and analyses as requested by management
Required Qualifications
Bachelor’s degree in Accounting or Finance
5+ years of progressive experience in financial reporting, accounting, audit, or a related discipline
Strong accounting knowledge and demonstrated financial analysis experience
Advanced Excel skills, including the ability to build clear and effective analytical models and presentations
Experience creating new reports, processes, tools, or frameworks from scratch
Proven ability to analyze detailed information and communicate the key takeaways concisely
Experience presenting financial data and recommendations to senior management and business partners
Exposure to ERP systems such as SAP, Oracle, Workday, or a comparable platform
Experience working in a $2B+ company or similarly large multi-unit organization
Preferred Qualifications
CPA certification or active CPA candidacy
Experience with Power BI or another business intelligence and reporting platform
Food service, hospitality, retail, or multi-unit industry experience
Company Benefits & Perks:
4 weeks of vacation and sick days
12 paid holidays + 3 paid half-day holidays + Floating holiday
Medical, Dental, and Vision Insurance – multiple plan options!
Flexible Spending Accounts (FSAs)
Life & Disability Insurance
Employee Assistance Program (EAP)
Commuter Benefits
Pet Insurance
Employee Discounts & Shopping Programs
Health & Wellness Programs
401K: 50% potential company match on the dollar up to 6%
Onsite medical clinic, basketball court, and fitness center, alongside other onsite perks!
Category Code: JN001, JN005
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SeniorityLevel: Mid-Senior Level
Hyattsville , Maryland Contract Sep 15, 2026 Information Technology Executive IT Support
Location: Onsite Monday – Friday; Hyattsville, MD
Duration: 1-year contract
Pay: $35+/hour
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success.
This individual with provide highly technical and immediate assistance to our senior level executives and other traveling business partners. This person will drive optimal corporate campus experience to ensure all technologies are operational and partners with third parties to ensure consistent delivery of services.
RESPONSIBILITIES
Identify, troubleshoot and analyze complex business IT problems for our Senior Executives across all brands and entities
Coordinate, conduct, and lead meetings to drive solutions from IT as it relates to issues impacting our Executives
Liaise with vendor partners, business users, IT programmers and IT Service owners regarding solutions for meetings, new technology and enhancements to existing technology as it relates to the needs of our Executive partners
Provide immediate onsite support for offsite meetings and sponsored events
Coordinate with other IT staff and users to identify the need for new systems and/or recommend enhancements to improve IT operations
Perform data analysis on trends in specific platforms for process improvement
Complete reviews, trending analysis, develop action plans, and take action on resolving chronic incidents
Communicate / interface with other IT associates to improve IT systems to keep up with demand from our Executive users need for immediate data
Prepare reports, and/or present findings to IT Leadership
Travel to multiple locations to support our various geographically located Executives, including home visits for the highest level Executives and Board Members
QUALIFICATIONS
Bachelors Degree in Computer Science, Technical field and/or Business related field - Equivalent trainings/certifications/experience equivalency will be considered
3 or more years of equivalent experience in relevant job or field of technology
Excellent written and verbal communication skills; ability to communicate across the organization
Ability to plan, prioritize and drive issues, tasks, and deliverables from concept to closure
Ability to take on mid to large projects from start to finish and work independently on these efforts with minimal direction required
Highly collaborative with proven experience partnering & influencing
PREFERRED QUALIFICATIONS
Masters degree, Advanced training and or certifications in relevant field/s of study preferred
Experience in Agile teams and or Product/Platform based operating model
Experience in retail or grocery preferred
Category Code: JN008
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Seniority Level: Mid-Senior Level
Suffolk , Virginia Contract Sep 15, 2026 Customer Service Lead Customer Service Representative
Our client, a leading transportation and logistics company, is seeking a Lead Customer Service Representative to join their team! As a Lead, Customer Service Rep you will be responsible for ensuring superior service delivery to online customers by directly supervising the daily operational activities of a team of customer service specialists. This person will lead and coach the team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services.
Opportunity: 9-week contract (Potential to go permanent)
Schedule: Monday – Saturday 11am-8pm (Off Sundays and one additional day during the week)
Location: Suffolk, VA
Payrate: $20-$21/hour
Responsibilities:
Directly organize and supervise day-to-day operations and activities of a customer service team to achieve key performance goals
Support the building and developing of an effective and high-performance team
Maintain daily and weekly statistics for individual direct report
Analyze department results
Troubleshoot operational problems
Complete team reports as required
Identify and analyze escalated problems and provides guidance to direct reports for resolution
Serve as point of escalation for transactions requiring advance expertise or discernment in order to resolve complex customer issues and ensure timely follow up and customer satisfaction
Qualifications:
4+ years of experience in a customer service role troubleshooting and handling complex transactions with 1-year team lead experience
1 year of Dispatch experience; routing, route monitoring, and working with delivery teams, etc.
Experience with Microsoft Office (Word, Excel, & Outlook)
Experience in a call center environment preferred
Category Code: JN003
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SeniorityLevel: Associate
Charlotte , North Carolina Contract Sep 15, 2026 Accounting Clerk Compensation Analyst I
Our Consumer Packaged Goods client that boasts a brand that resonates worldwide, has a history that spans over a century. Headquartered in Charlotte, NC with over 17,000 employees, the organization values diversity, inclusion, and collaboration, where individuals can grow, contribute, and make a difference. Over the past 9 years, CRG has helped hire over 100 employees at this company, which offers competitive employee benefits and perks, ranging from wellness programs and annual bonus and merit increase potential to free access to popular refreshments onsite!
Opportunity: 6-month contract
Schedule: Monday – Friday 8am-5pm (flexible during core business hours)
Location: Charlotte, NC
Payrate: $35-$38/hour
Responsibilities:
Conduct analysis and create high-level summaries to support leadership presentations and decision-making.
Research and analyze market data trends that align external benchmarks with internal positions, evaluate internal equity, external competitiveness, business conditions, legal requirements, and economic impact to make sound recommendations and resolve compensation concerns.
Provide analytical support to identify gaps and inefficiencies in programs and processes for base and/or incentive compensation initiatives.
Conduct individual and group salary analysis using market-based evaluation methods and prepare recommendations to maintain a competitive position within labor markets.
Audit compensation processes and programs and provide recommendations to ensure compliance with internal guidelines and government regulations.
Support job-building and job-maintenance activities, including reviewing and updating job descriptions and ensuring jobs are appropriately classified and aligned.
Perform job matching and benchmarking activities using compensation survey and market data, including Mercer and other market-pricing resources as applicable.
Review and validate compensation-related data, including pay grades, bonus structures, job classifications, geographic/geo codes, and other position or employee information.
Perform ongoing compensation data audits, reconciliations, and cleanup activities to identify inaccurate, outdated, incomplete, or misaligned information.
Investigate and resolve data discrepancies resulting from organizational restructuring, employee movement, job changes, or other business changes.
Support data-integrity activities associated with HR system implementations, transformations, and other projects by validating information before it moves through downstream processes or systems.
Support annual compensation-cycle activities, including data review, validation, analysis, and potentially associated employee or leadership communications.
Utilize advanced Excel functionality to sort, manipulate, reconcile, audit, and analyze large datasets. Experience with VLOOKUP/XLOOKUP, pivot tables, formulas, and macros is strongly preferred.
Proactively identify discrepancies, potential downstream issues, and items requiring follow-up rather than relying solely on established processing procedures.
Manage multiple priorities and ad hoc data requests while maintaining accuracy during high-volume periods and tight deadlines.
Handle confidential employee, compensation, and potentially compliance-related information with appropriate discretion.
Qualifications:
3–5 years of relevant experience in Compensation, HR Data Analytics, HRIS, Total Rewards, or a related analytical HR function preferred.
Demonstrated experience performing data analysis, auditing, reconciliation, and/or compensation-related analysis.
Bachelor’s degree in Accounting, Statistics, Business Administration, Economics, Finance, Human Resources, or related experience preferred.
Compensation experience is strongly preferred, particularly experience with job classification, job matching/benchmarking, pay grades, bonus structures, and annual compensation cycles.
Category Code: JN001
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SeniorityLevel: Mid-Senior
Santa Clara , California Contract Sep 15, 2026 Customer Service Customer Service Representative
Location: Santa Clara, CA 95050
Pay: $24.50/hour
Schedule: Monday–Friday, 3:00 PM–11:30 PM
Training: Day-shift training for at least 1 week
Job Responsibilities
Assist customers and business partners by phone and email
Handle customer complaints professionally and calmly
Identify and resolve customer issues and concerns
Monitor delivery routes and track progress
Scan haul-away pods and verify required stamps
Process delivery order changes and cancellations
Requirements
Experience using Microsoft Office, including Word, Excel, PowerPoint, and MS Project
High school diploma or equivalent preferred
At least 1 year of related experience, preferably in a call center or customer service environment
Strong customer service and problem-solving skills
Excellent multitasking and organizational abilities
Ability to work well under pressure and provide effective solutions
Category Code: JN003
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SeniorityLevel: Associates
Alpharetta , Georgia Contract Sep 15, 2026 Associate Accountant Accounts Receivable Associate
Opportunity: Contract with strong potential for conversion to full-time
Location: Alpharetta, GA (Hybrid)
Hybrid Schedule: Mon-Thu onsite, Fri remote
Schedule: Flexible start time between 7-9am (40 hours/week)
Pay: $23/hr-$29/hr, depending on experience
Job Summary: Are you ready to take your customer account management skills into an accounting career? CRG is seeking an Accounts Receivable Associate for a large logistics company in Alpharetta, GA. In this role, you will be responsible for daily monitoring, cash and collection management of a dedicated portfolio of small business customers. You’ll improve customer accounts through excellent communication and problem solving in order to increase cash flow, reduce risk, and resolve root cause issues impacting customer payments.
Company Summary: Our client is a leading, technology-enabled transportation and logistics organization with an extensive customer and carrier network across North America. Following a major strategic acquisition, the organization has expanded its market reach, capabilities and opportunities for continued growth. Employees work in a fast-paced, collaborative environment where technology, problem-solving and customer service are central to the business. The company also emphasizes career development, inclusive teamwork, and competitive benefits.
Responsibilities:
Manage high-volume portfolio of small-business accounts, reviewing customer accounts, sending statements to customers, and establishing business relationships.
Resolve and manage outstanding invoices and delinquent accounts.
Negotiate payment terms directly with customers, ensuring adherence to company policies and best practices.
Partner with sales support, customer service, and accounts receivable on account reconciliations.
Serve as the escalation point for customer payment disputes and make recommendations for write-offs, account adjustments, and reconciliation.
Audit and analyze aging reports, tracking collection efforts and initiating outside collection approach as needed for unresolved delinquent accounts.
Resolve and collect overdue account balances and payment discrepancies through research, communication and follow up with customers and/or sales teams.
Partner with leadership to make recommendations on account management strategies.
Research invoices for billing accuracy and collaborate with internal business partners to correct disputed invoices.
Determine root causes of disputes and potential solutions, report process deficiencies, and implement needed improvements.
Respond to customer inquiries via email and sometimes phone in a timely manner, maintaining departmental productivity goals.
Maintain customer contacts in collections tool and document all collection-related activities in AR system.
Research, validate, and submit customer refunds, internal write off requests, cash application offset requests.
Qualifications:
Bachelor’s degree OR equivalent combination of related work, education, and/or military experience
Proficiency in Microsoft Office Suite, especially Excel
Solid ability to interpret contracts and research data to determine the root cause of issues
Excellent verbal and written communication skills with demonstrated attention to detail
Strong organizational skills with the ability to multitask and prioritize work to meet company and departmental goals
Problem solving and process improvement mindset, with ability to spot recurring issues to prevent future problems
1+ years’ experience billing, commercial account receivable experience, or cash applications preferred
CRG Benefits
CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment.
Voluntary Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
Voluntary Life and AD&D Insurance
Voluntary Short & Long-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
401K with up to a 4% match. Enrollment & contributions can begin on the first day of the quarter following 90 days of employment
Category Code: JN001
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SeniorityLevel: Associate
Mooresville , North Carolina Contract Sep 15, 2026 Supply Chain Load Planning Specialist - Supply Chain & Transportation
We are seeking a detail-oriented Load Planning Specialist to provide temporary support to the Centralized Load Planning team. This position will be responsible for coordinating and planning daily shipments across multiple distribution channels while partnering closely with operational teams and transportation carriers. The ideal candidate is highly organized, comfortable working in a fast-paced logistics environment, and able to effectively manage changing priorities while maintaining clear communication with internal and external partners.
Schedule: Tuesday-Friday 6am-5pm
Location: Mooresville, NC
Pay/Compensation: $28.00-$31.00/hour
Opportunity Type: indefinite contract assignment
Key Responsibilities
Plan and coordinate BDC-to-XDT, BDC-to-Store, and FDC-to-Store shipments based on daily transportation and operational needs.
Support daily load planning activities to help ensure shipments are planned accurately and efficiently.
Monitor and manage the team's shared email communications, responding to requests and escalating issues as appropriate.
Partner with distribution, transportation, and operational teams to address load planning needs and resolve shipment-related issues.
Communicate with transportation carriers regarding load requirements, scheduling, changes, and other daily transportation needs.
Monitor planned loads and make adjustments based on operational changes, capacity constraints, or shifting priorities.
Maintain accurate load planning information and ensure appropriate documentation and communication are completed.
Identify and communicate potential transportation or scheduling issues that could impact store or distribution operations.
Provide timely updates to internal stakeholders regarding shipment status, changes, and exceptions.
Support additional transportation and load planning activities as needed.
Qualifications
Previous experience in transportation, logistics, supply chain, dispatch, load planning, or distribution operations preferred.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Strong written and verbal communication skills.
Comfortable communicating and coordinating with transportation carriers and operational teams.
Strong attention to detail and problem-solving skills.
Ability to work independently while collaborating effectively within a team environment.
Proficiency with Microsoft Office, including Outlook and Excel, preferred.
Ability to learn transportation and load planning systems quickly.
Category Code: JN014, JN004
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SeniorityLevel: Associate
Charlotte , North Carolina Contract To Hire Sep 15, 2026 Business Analyst Business Analyst
Location: Hybrid- Charlotte, NC
Duration: 6-month contract-to-hire
Pay: $40-50/hour W2
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
The Business Analyst is focused on the multi-year implementation of an ERP system upgrade across the organization. The Business Analyst is responsible for working within the our client’s sectors to gather and document business requirements for developing and implementing the ERP upgrade. The position is hybrid and based in Charlotte, NC.
RESPONSIBILITIES
Partner with business stakeholders, cross-functional team members, developers, and third-party vendors to elicit, analyze, and document both current-state processes and future-state requirements.
Collaborate closely with Product Managers and Product Owners to define and refine features by providing detailed business requirements, supporting solution design, and ensuring alignment with business objectives.
Quickly develop a deep understanding of complex business domains and effectively facilitate cross-functional decisions across diverse stakeholder groups.
Contribute to backlog refinement by working with team members to break down Features into detailed user stories and tasks that are ready for development.
Identify and communicate risks, dependencies, and process gaps in a timely and proactive manner.
Translate business needs into well-defined, testable User Stories and Tasks, including clear acceptance criteria to guide development and validation efforts.
Collaborate with the Agile team and product management to define and model future-state (To-Be) business processes that align with S/4HANA capabilities and best practices.
Ensure delivered solutions effectively address business needs and are aligned with strategic transformation goals.
Actively facilitate and participate in Agile ceremonies, including daily stand-ups, sprint planning, backlog grooming, and sprint retrospectives.
Track progress of deliverables, ensuring milestones are met and work is completed on schedule and to quality standards.
Manage post-implementation feedback and enhancements, working with stakeholders to refine system capabilities based on user input.
Develop and execute test cases and scripts; collaborate with QA and other analysts to support end-to-end testing across integrated systems.
Evaluate system outputs and deliverables to verify they meet defined business requirements and are free of defects, ensuring adherence to quality standards.
QUALIFICATIONS
Bachelor’s degree in Accounting, Finance, Information Systems, or a related field preferred.
Minimum of 4 years of Business Analysis experience, ideally within software development, ERP implementation, or digital product enhancement environments.
Hands-on experience with SAP modules such as FI, SD, MM, IM, EWM, AM, AP, AR, CO, or PCA; exposure to SAP S/4HANA is strongly preferred.
At least 1 year of practical experience working on Agile projects or within Agile teams (Scrum, SAFe, or similar frameworks).
Exceptional communication and interpersonal skills, with the ability to collaborate effectively across technical and business teams.
Strong sense of ownership, accountability, and a commitment to delivering high-quality outcomes.
Proven analytical and critical thinking abilities, with a proactive approach to problem-solving.
Highly organized and detail-oriented, with the ability to manage competing priorities and multiple deliverables under tight deadlines.
Adept at building relationships, influencing stakeholders, and driving alignment on business solutions.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); familiarity with collaboration tools such as Miro and Azure DevOps is a plus.
Willingness to travel occasionally (
Category Code: JN008, JN005
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Seniority Level: Mid-Senior
Charlotte , North Carolina Contract Sep 15, 2026 Human resources Leave of Absence Coordinator | Bilingual
Contract Duration: 6-month contract with potential for 90-day extensions
Location: Remote (EST/CST)
Pay: $22/hr
About the Role: We are seeking an experienced bilingual LOA Coordinator to support managers and administer Family Medical Leaves and related leave functions in a high-volume, fast-paced environment. This role is responsible for handling inbound leave-related inquiries, maintaining accurate case documentation, researching discrepancies, and ensuring compliance with applicable company policies and state and federal leave regulations. The ideal candidate brings leave administration experience, excellent communication and customer service skills, and the ability to manage multiple priorities with accuracy and professionalism.
About the Company: Our global Fortune 500 client is a world-class food service provider with a strong presence across the nation. Celebrating 30+ years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 300 employees within the last 9+ years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
Key Responsibilities
Assist managers and associates with Family and Medical Leave (FMLA), state leave programs, and related absence inquiries.
Review file notes and clearly explain leave policies, processes, and next steps to employees and managers.
Capture accurate information from high-volume inbound calls and update records in the CRM, Absence Tracker, and other leave systems.
Research and resolve discrepancies related to leave requests, documentation, and eligibility.
Apply working knowledge of federal and state leave regulations to ensure policy compliance.
Compile and submit required employee data for state leave programs as applicable.
Manage associated leave tasks, including Helix case management, document routing, and email scan processing.
Ensure all leave cases are properly documented and maintained within the AbsenceSoft /
Absence Tracker system.
Communicate leave updates and changes via phone, Helix cases, and AbsenceSoft / Absence Tracker tools.
Balance multiple priorities in a fast-paced environment with frequent interruptions.
Provide timely, professional follow-up to employees and managers throughout the leave lifecycle.
Qualifications
Bachelor’s degree with leave of absence experience OR 3+ years of experience supporting leave of absence inquiries
Working knowledge of federal and state leave regulations, including FMLA; state-specific leave experience strongly preferred
3 years’ experience in a customer support or call-center-based environment
Excellent verbal communication and active listening skills
Highly organized and detail-oriented with strong analytical and problem-solving abilities
Proven ability to manage high call volumes, multitask, and prioritize effectively in a dynamic, high-pressure setting
Proficiency with Microsoft Office tools, including Excel, Word, Teams, and Office 365
Bilingual in Spanish and English
Experience with Short-Term Disability (STD) and ADA processes preferred
CRG Benefits
CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment.
Voluntary Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
Voluntary Life and AD&D Insurance
Voluntary Short & Long-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
401K with up to a 4% match. Enrollment & contributions can begin on the first day of the quarter following 90 days of employment.
Category Code: JN007
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SeniorityLevel: Associates
Waunakee , Wisconsin Contract Sep 15, 2026 Human resources Retirement & Deferred Compensation Administrator
Location: Milwaukee, WI (North)
Compensation: $48 - $55 / hour
Schedule: Remote or Hybrid (2-3 days onsite in Milwaukee)
Opportunity: Contract (remote) or Contract-to-Hire (hybrid)
About the Job: CRG is hiring a Retirement and Deferred Compensation Administrator for a large energy and manufacturing company in the Milwaukee area. In this role you will support the administration, reporting, compliance, and ongoing improvement of U.S. retirement programs, with a strong emphasis on retirement plan work. If you are someone who likes strategic thinking and brings experience with revamping or creating corporate retirement plans, this could be the role for you!
About the Company: This global leader with a 100+ year history in energy resilience delivers solutions for home energy, powertrain technologies, and industrial energy systems. With a culture of inclusion and a commitment to sustainability, creativity, and their people, this innovative company is a great place to expand your career!
Key Responsibilities
Support retirement strategy initiatives, including plan updates, communications, and ongoing process improvements
Partner with vendors, brokers, and internal stakeholders to resolve issues and ensure accurate execution
Support retirement and deferred compensation plan administration
Assist with audits, compliance processes, and annual retirement activities
Review payroll deductions, reporting, reconciliations, and plan-related data
Help manage retirement-related projects, including union-related considerations and other strategic initiatives
Qualifications
5+ years of experience supporting U.S. retirement, pension, and/or deferred compensation plans
Strong experience with plan administration, audits, reporting, and vendor management
Strategic experience supporting updates or creation of U.S. retirement, pension, and/or deferred compensation plans
Ability to analyze data, compare reports, and identify issues
Comfortable working both operationally and strategically
Experience with union-related retirement matters and/or M&A activity highly preferred
CRG Benefits
CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment.
Voluntary Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
Voluntary Life and AD&D Insurance
Voluntary Short & Long-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
401K with up to a 4% match. Enrollment & contributions can begin on the first day of the quarter following 90 days of employment.
Category Code: JN007
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SeniorityLevel: Mid-Senior Level
Richmond , Virginia Contract To Hire Sep 14, 2026 Customer Service Customer Service Specialist
Opportunity: Contract-to-Hire
Pay: $21-$24/hour
Location: Richmond, VA (Onsite)
Schedule: Monday-Friday, 7:30 AM-4:00 PM
About the Job: CRG is seeking a Customer Service Specialist to support spare parts operations at a customer site in Richmond, VA. In this role, you would serve as a key backup and partner within the department, helping process orders, manage customer communication, support invoicing, and assist with inventory-related activities. This role is ideal for you if you have demonstrated experience in customer service with order processing, along with strong Excel skills, ERP system experience, and attention to detail.
About the Company: Our client is a global leader in sophisticated packaging machinery, known for innovative engineering, reliable performance, and high-quality solutions across the packaging industry. With more than 2,200 employees worldwide, the company supports customers through technical expertise, operational excellence, and a strong commitment to service.
What you’ll do:
Review inventory availability and process internal purchase orders
Prepare and process customer quotes, orders, and invoicing
Respond to customer emails and phone calls
Provide updates on part availability and order status
Support inventory review and inventory control
Enter data and maintain accurate records in company systems and databases
Update information related to machine projects and kits
Work closely with internal teammates and onsite partners to ensure smooth customer service operations
What we’re looking for:
2+ years of B2B customer service and/or similar office experience
Experience with order processing, invoicing, or purchase orders
Strong Excel skills, including VLOOKUP, pivot tables, and conditional formatting
Large accounting system (ERP) experience required; prefer SAP specifically
Strong attention to detail and problem-solving skills
Professional communication skills and a team-oriented attitude
Additional details:
Quarterly travel to Greensboro, NC area for trainings and group meetings
Hybrid Potential after 6 months – 1 remote day/week after 6 months, based on performance
Available Benefits (when permanent):
18 days of PTO annually and additional days for longevity with the company
Health and Dental Insurance for employee is fully paid for by the company, with dependent coverage shared
Vision insurance
FSA
Life Insurance and Short-Term Disability Insurance covered by the company
Volunteer Life, Accident, Illness, and Long-Term Disability Insurance
401K plan with full employer match up to 6% of contributions
Category Code: JN003
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SeniorityPolicy: Associate
Swedesboro , New Jersey Contract Sep 14, 2026 Customer Service Bilingual Customer Service Representative
Location: Swedesboro, NJ
Pay: $17.00–$20.00/hour
Schedule: Open availability for 8-hour shifts. Sundays are always off, with one additional weekday off that may vary based on business needs.
Position Summary:
We're seeking a customer-focused professional to support customers, drivers, and internal teams in a fast-paced logistics environment. This role involves handling inbound customer inquiries, tracking deliveries, resolving issues, processing order changes, and ensuring a positive customer experience. The ideal candidate is organized, thrives while multitasking, and enjoys solving problems. A strong work ethic is essential, and bilingual English/Spanish candidates are encouraged to apply, though it is not required.
Key Responsibilities:
Respond to customer inquiries via phone and email
Resolve customer concerns professionally and efficiently
Track deliveries and provide shipment updates
Process order changes and cancellations
Verify shipment documentation and support daily operations
Qualifications:
At least 1 year of customer service experience, preferably in a call center or high-volume environment
Proficiency with Microsoft Office (Word, Excel, Outlook)
Strong communication, organizational, and problem-solving skills
Ability to multitask in a fast-paced environment
High school diploma or equivalent preferred
Bilingual English/Spanish is a plus, but not required
Category Code: JN003
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Charlotte , North Carolina Contract Sep 11, 2026 Human resources Leave of Absence Coordinator | ADA Support
Location: Remote (EST/CST)
Duration: 90-day contract with potential for extension
Pay Rate: $22/hr
About the Role: CRG is seeking a detail-oriented and highly organized LOA ADA Support professional for a remote contract role with one of our large clients in North Carolina. This position will support the interactive ADA accommodations process while also assisting with a variety of leave of absence (LOA) administrative and case management tasks. The ideal candidate will have experience managing employee leave or accommodation inquiries, navigating case management systems, and supporting a high-volume HR environment.
About the Company: Our global Fortune 500 client is a world-class food service provider with a strong presence across the nation. Celebrating 30+ years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 300 employees within the last 9+ years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
Key Responsibilities
Support the interactive ADA accommodations process and related administrative activities
Manage leave of absence case creation, maintenance, and follow-up tasks
Maintain and update cases in AbsenceTracker and Helix/ITSM
Communicate with employees, managers, and internal partners regarding leave and accommodation updates
Review case notes, track documentation, and ensure records are accurate and up to date
Research and resolve discrepancies related to leave requests, accommodations, and case information
Ensure timely, accurate handling of leave and accommodation requests
Qualifications
Bachelor’s degree (HR or similar) or 3+ years of experience supporting leave of absence, ADA, or HR-related inquiries
Hands-on experience with AbsenceSoft/AbsenceTracker and Helix/ITSM
Experience with ADA accommodations or leave of absence case management, as well as employee support
Knowledge of ADA, FMLA, and related leave regulations
Strong communication, organization, and multitasking skills
Proficiency with Microsoft Office, including Excel, Word, Teams, and Office 365
Eastern Time (EST/EDT) highly preferred
CRG Benefits
CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment.
Voluntary Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
Voluntary Life and AD&D Insurance
Voluntary Short & Long-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
401K with up to a 4% match. Enrollment & contributions can begin on the first day of the quarter following 90 days of employment
Category Code: JN007
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SeniorityLevel: Associate
Ann Arbor , Michigan Contract Sep 11, 2026 Recruiter Recruiter
Location: Ann Arbor, Michigan 48106
Duration: 17 Weeks, contact
Shift Details: Monday - Friday 8 am - 5 pm - Onsite Required (Mon-Thurs onsite, Fri remote)
Max Pay Rate: $45.00
JOB DESCRIPTION
Contract opportunity for recruiter to join our Brokerage Recruiting team to support our growing business. Workday experience is preferred. Looking for candidates with strong recruiting fundamentals and experience in both professional and high-volume or fast paced environments.
RESPONSIBILITIES
What day-to-day will look like:
Drive the recruiting process by partnering with leadership to fulfil staffing requirements through effective recruitment strategies, including pipelines for current and future needs
Conduct regular business partner meetings to educate them on recruiting best practices and market data, including execution of recruiting processes and tools
Handle offer process to include salary recommendations, offer letter generation and offer acceptance/rejection; collaborate with business partners on all negotiations
Maintain data integrity within applicant tracking system
Handle interview scheduling and logistics
Ensure a smooth and positive candidate experience
Develop and maintain a network of contacts to easily identify and source qualified talent through a variety of channels
Initiate contact with potential qualified talent for specific positions via direct sourcing
QUALIFICATIONS
What you’ll need to excel:
At a minimum, you will need:
Bachelor’s degree or equivalent related work or military experience
2 years of professional recruitment experience
It’d be great if you also have:
2 years of experience with a leading applicant tracking system / Workday
Recent high-volume recruiting experience in a fast-paced and dynamic environment
Experience in the transportation, logistics and/or freight brokerage industry
Demonstrated expertise in advanced internet searching, researching candidates and cold calling.
Demonstrated confidence in all settings when advising/working with business partners; capability to maintain professionalism and focus in an ambiguous environment
Category Code: JN007
