Charlotte , North Carolina Contract Feb 20, 2025 Recruiter Recruiter
Opportunity: Contract (potential for hire)
Location: Charlotte, NC (South)
Schedule: Onsite, with some flexibility
Compensation: $27-$30/hr
About The Company: This client is an award-winning nonprofit life plan community in South Charlotte. They provide exceptional senior living services with a focus on respect, compassion, and inclusivity. The community offers multiple dining venues, an art studio, a woodworking space, an onsite pharmacy, boutique salons, and a variety of wellness programs, many of which can also be utilized by employees. With strong employee retention internally, this team lives out high standards of trust, well-being, and excellence and offers some fantastic benefits!
About the Role: CRG is seeking a high-energy, personable Recruiter / Talent Acquisition Specialist for a client in South Charlotte. In this role, you will support high-volume recruiting, primarily for customer-facing and hospitality roles (e.g., dining, life enrichment, home care, and administrative positions). While covering for a leave, this role has the potential to extend into a long-term opportunity based on performance and organizational needs.
Key Responsibilities:
Manage full-cycle recruitment, from sourcing and screening to hiring and onboarding.
Utilize ATS (Paycom) to track candidates, enhance workflows, and streamline processes.
Ensure a strong culture fit by screening for professionalism, adaptability, and customer service mindset.
Partner with hiring managers to understand workforce needs and hold them accountable for making quality hires.
Support DEI and culture improvement initiatives aligned with strategic plan.
Assist with HR projects as needed, contributing to various people-focused initiatives.
Occasionally support weekend events, with flexible scheduling to balance work-life commitments.
Qualifications:
Previous high-volume recruiting experience required (hospitality or healthcare preferred)
Proficient with ATS software (Paycom preferred)
Professional, engaging, adaptable, and customer service-oriented
Ability to ask the right questions and maintain lines of communication internally and externally
Strong organizational skills and willingness to contribute to broader HR initiatives
Do you know someone who could be a fit for this role? Send their resume to amartyn@getcrg.com – you would get a $200 referral bonus if they are hired in the position!
Category Code: JN007
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Remote Contract Feb 20, 2025 Administrator Fieldglass Support Admin
Opportunity: 1+ Year Contract
Location: Remote (CST preferred)
Pay: $23/hr
About the Job: CRG is seeking a Fieldglass Support Admin for a large, long-standing innovator in the energy industry, with over 100 years of service. In this role, you will be the main point of contact for all Fieldglass-related inquiries and manage Fieldglass submittals throughout the hiring process, communicating consistently with agencies and internal stakeholders. To be successful in this role, you must have Fieldglass experience and have fantastic communication skills to work with both internal and external partners.
Responsibilities
Serve as main point of contact for Fieldglass questions and contingent works through implementation of Fieldglass for a new line of business
Support contingent workforce submitted through Fieldglass, including troubleshooting issues, reaching out for approvals, and creating purchase orders
Answer agency inquiries, checking for candidate statuses, feedback, etc. in Fieldglass, and reaching out to hiring managers
Support the onboarding of new hires, logging any submitted help cases in Workday
Contribute to new process documentation for multiple procedures in talent acquisition and operations
Requirements:
Fieldglass administrative experience required
Excellent communication skills to interact with internal and external partners daily
Human Resources or Talent Acquisition experience highly preferred
Category Code: JN002
Tampa , Florida Contract Feb 20, 2025 Senior Accountant Senior Accountant
Summary: Our client, leading global manufacturer in Tampa, is seeking a Senior Accountant to join their team on a 6-month contract. This person will perform month end close, account reconciliations and operations support for the company’s plant locations.
Opportunity: 6-month Contract
Start Date: March 10th, but flexible
Location: Tampa FL – 100% onsite
Pay Rate: $38.65 / hour
Hours: 8AM-5PM M-F
Job Description:
Perform GL accounting, cost accounting, inventory valuation, and operation support.
Prepare and post journal entries for month-end and year-end close.
Reconcile accounts, including inventory, fixed assets, and production costs.
Analyze manufacturing costs and provide insights to improve efficiency.
Assist in budgeting, forecasting, and reporting.
Ensure compliance with GAAP and internal controls.
Collaborate with operations and finance teams to support decision-making.
Requirements:
Bachelor Degree in Accounting
5+ years of general accounting experience and preferably in a manufacturing environment
Excellent Excel and accounting software experience
Category Code: JN001, JN005
Greensboro , North Carolina Direct Hire Feb 20, 2025 Financial Analyst Financial Analyst
Summary: Our long-standing financial services client that is associated with one of the largest automobile and equipment manufacturers in the world, has been steadily growing for almost 100 years. With over 100,000 employees in 18 countries, this $47B company has a worldwide reputation for being an excellent company to work for.
The Financial Analyst plays a vital role in conducting financial and business analysis to support capital markets planning and execution. The Financial Analyst will collaborate with various external partners to execute, monitor, and analyze financial transactions to ensure successful outcomes.
Opportunity: Direct Hire
Location: Greensboro, NC
Benefits:
Top-tier Medical, Dental & Vision Insurance
100% 401K match up to 5% - Tax Deferred Savings Plan
24 Vacation/Sick Days
7 Paid Holidays
6 weeks of Paid Parental Leave
100% Company-Paid Life Insurance &, Short- & Long-Term Disability
Education Reimbursement, Employee Assistance Program, Employee Referral Program
Responsibilities:
Act as a business consultant by responding to inquiries and communicating effectively.
Support securitization activities, including new pool selection, transaction forecasting, asset tagging, and finalization within receivable and reporting systems.
Generate financial reports, analysis, and presentations for senior management and capital markets teams.
Develop and maintain financial reporting systems to enhance efficiency and drive automation.
Assist in business intelligence initiatives, leveraging analytics to support strategic decision-making.
Analyze and validate financial data by proactively identifying and resolving discrepancies.
Participate in month-end closing processes, analyzing financial metrics and providing insights.
Conduct performance, profitability, and risk analysis to support business objectives.
Collaborate with Country, Regional, and Global HQ leadership teams on financial initiatives.
Qualifications & Experience:
Bachelor’s degree in Finance, Business Administration, or a related field.
2+ years of experience in financial planning, modeling, and business analysis.
Proficiency in business intelligence tools such as Power BI, Power Query, Tableau, or Alteryx.
Advanced skills in Microsoft 365 (Excel, PowerPoint, Teams); SQL knowledge is a plus.
Category Code: JN005
Charlotte , North Carolina Direct Hire Feb 20, 2025 Finance Underwriting Support Operations Analyst
Our client, a growing and expanding venture capital firm specializing in the insurance industry is currently seeking a skilled and dynamic Underwriting Support Operations Analyst to join their team! The primary responsibility of this role is to work closely with businesses on the company platform to ensure smooth functioning of all operational processes.
Opportunity: Direct-Hire
Location: Charlotte, NC (on-site)
Compensation: $80,000-$100,000 + bonus
Responsibilities:
Serve as supporting underwriting assistant in the early months of each business, helping get them off the ground - which will include direct support of the full spectrum policy administration duties such as submission clearance, rating, quote letters, binding, invoicing, issuance, etc.
Ensure all underwriting assistants within various businesses are trained and operating efficiently.
Assist on broker engagement – assist with producer agreements, serve as point of contact for broker inquiries, ensure broker data is accurate, and produce reporting needed by brokers.
Assist businesses in receiving and maintaining Delegated Underwriting Authority from insurers. Assist with due diligence and audits, working closely with the businesses.
Oversee cash, collateral, and bank account and trust management - including monitoring billing, reconciling cash in the policy administration system, ensuring collateral accounts are in compliance, and setting up and managing bank and trust accounts.
Assist with claims reporting and claims management.
Document current processes and helping develop even better processes.
Prepare metrics and presentations.
Qualifications:
Minimum 3 years of experience holding a operations or other relevant role at a US P&C insurer, MGA, Wholesale Broker or Agency
Strong analytic skills, as well as excellent written and verbal communication skills
High level of accuracy and attention to detail
Category Code: JN034
Clayton , North Carolina Contract Feb 19, 2025 Human resources Human Resources Manager
Our global manufacturing client, based in North Carolina, is revolutionizing the furniture industry by creating innovative pieces tailored to modern office spaces. Specializing in furniture designed to enhance productivity and collaboration, they aim to elevate work environments with their unique chairs, tables, stools, and more. With an impressive annual revenue exceeding $15 million, the company is poised for continued growth and success.
This is a key position reporting directly to the President of the company. The HR Manager will play a pivotal role in executing their people and culture strategy, ensuring legal compliance, and managing human resources functions across the organization. They are looking for a leader with HR expertise, especially in manufacturing environments, who can effectively manage legal and compliance matters while contributing to the development and implementation of HR policies, processes, and strategies.
Opportunity: Contract (4-6 months)
Schedule: Monday -Friday 8am-5pm (remote on Fridays)
Location: Clayton, NC
Responsibilities:
Develop and communicate HR policies and programs, including compensation, benefits, performance appraisals, equal employment opportunities, compliance, and employee relations.
Ensure alignment of HR strategies with the company’s business objectives.
Partner with HR departments across the network to ensure collaboration and adherence to shared policies and new ventures.
Support the compliance and maintenance of HRIS and payroll systems.
Oversee staffing and organizational activities, including recruitment, screening, interviewing, and reference/background checks. Manage recruiting costs and the internal posting system.
Maintain and monitor open roles and positions, ensuring alignment with budget and timing.
Consult with legal counsel to ensure compliance with federal, state, and local labor laws.
Act as a culture ambassador, promoting the company’s core values throughout the organization.
Design and implement training programs, particularly for manufacturing team members.
Support the development of compensation strategies, including the annual increase process, salary ranges, and promotions.
Serve as a trusted advisor to senior leadership on HR matters, providing insights and guidance on people-related issues.
Qualifications:
Bachelor’s degree in Human Resources or a related field; 5-7 years of relevant experience, or a combination of education and experience.
PHR, SHRM-CP, or equivalent certification preferred.
In-depth knowledge of federal, state, and local employment laws and regulations.
Experience developing and communicating HR policies in a multi-state organization.
Benefits design and compensation strategy experience.
Ability to work effectively at all levels of the organization, including senior leadership.
Supervisory experience with both professional and clerical staff.
Excellent communication skills, both written and oral.
Category Code: JN007, JN029
Charlotte , North Carolina Contract Feb 19, 2025 Information Technology Remote Network Server Support
This is a 6mo + renewable contract with option to hire opportunity. Seeking Remote - Network Support Engineers to help provide technical phone support to the engineers that are doing the actual installs and upgrades to new servers, cameras, and access control.
Client is seeking a seeking a highly motivated and detail-oriented Remote-Engineer to assist in the installation, configuration, and maintenance of servers, security cameras, and access control systems. This role is critical to ensuring the smooth integration of these systems into customer sites, providing ongoing support, and ensuring the highest standards of performance and security. This is the remote phone support to the engineers that are working onsite at the client locations to make sure the installation, configuration, and maintenance is a complete success – all servers are up, software installed, and cameras are all working properly.
New servers, cameras, access control will be installed at client sites by a 3rd party where connectivity will need to be verified by the Network Remote Support Engineers and brought into production where functionality will need to be verified.
Preferred Skills:
Cisco Switches for Command Line Troubleshooting
Axis Communications support familiarity, ACP Axis Certified Professional desired
Genetec Security Center support familiarity
ServiceNow or other ticket and task/issue management system
Windows Server deployment, management, or Remote Imaging experience
Knowledge of Video Management System /CCTV platform
Knowledge of IP CCTV Cameras
Ability to troubleshoot both hardware and software problems efficiently
Excellent oral and written communication skills
Category Code: JN008
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Mooresville , North Carolina Contract Feb 19, 2025 Information Technology Printer/PC Technician - Break/Fix
This is a 1-year renewable contract – right to hire opportunity for a PC/Printer repair technician.
Candidates must be within commuting distance to Mooresville, NC.
Normal working hours are M-F 8am-5pm.
Pay starts at $19-$20/hr based upon experience.
Qualifications:
Candidates need to have A+ or Dell or HP Certifications.
Must have 1-3 years PC and Laptop repair, printer repair maintenance and configuration experience.
Ideal candidate will have experience building new PCs and repairing Lenovo Laptops, repairing Printers (HP, Lexmark), hand-held bar code scanning devices, scanners, etc.
Strong background in solid break/fix experience.
1-3 or more years' experience supporting and/or maintaining electronic devices, such as PC's, Laptops, and Printers - Lexmark preferred.
Must work well in a fast-paced team environment.
Ability to work with minimal guidance/supervision.
Have excellent communication and customer relationship skills.
Preferred Job Requirements:
One of the following certifications are needed:
A+ certification or Net+, or Microsoft, or Dell or Lenovo or HP or Lexmark Certifications.
AAS Degree or BS Degree in IT - Desired or recent IT training with Certs.
Local candidates only.
Candidates must be able to pass a 20-year criminal background check
Category Code: JN008
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Mooresville , North Carolina Contract Feb 19, 2025 Information Technology Entry Level IT Technician
1-year renewable contract position working onsite for our client in Mooresville. Candidates should have IT knowledge in hardware and software. Any IT certifications such as A+ or Net+ is desired but not required. These are entry level IT – hands on positions building Electronic and IT devices.
We are adding 3 entry level IT Hardware Technicians working in a production environment rolling out the new devices to be shipped to client locations.
This is working in the Technical Service Department – which services and builds all the IT and electronic equipment utilized in the large retail stores – so it is dealing with mobile devices, printers, laptops, scanners, servers,
Duties include:
Help building and configuring new IT/Retail devices such as POS systems/Registers and Self-Checkout (SCO) systems, etc.
These are 1 yr contracts that typically get extended since we always have additional projects coming up. It is a good way to get your foot in the door with a large, stable and dynamic Corporation. The environment is very diverse, and fast paced; team players and self-starters are needed.
Candidates need to be able to follow directions, and company policies, be multi-task oriented and be willing to help in other areas as needed.
Technical Service Dept. is also attached to the warehouse area where they ship all the IT equipment – many times, helping clean, pack, wrap, label and ship devices out are included in duties as well.
CRG offers discounted health/dental benefits after 90 days, 401k plan with matching – quarterly sign ups, this is hourly only no paid time off. Pay starts at $19-20/hr.
The hours are M-F 8am-5pm unless they get into “crunch mode, the hours can start earlier such as 6 or 7am and turn into a 10 or more hour day. Any hours over 40 in a work week is paid at OT rates, time and a half, this team works on Saturdays as needed.
Category Code: JN008
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Mooresville , North Carolina Contract Feb 19, 2025 Information Technology General Labor/QA Warehouse support Technician
1yr renewable contract working onsite in Mooresville, NC.
Hours: M-F 8am-5pm (potential for overtime) - come in early such as 6 am and work to 6pm. Any hours over 40 in a work week are paid at time and a half. Pay is $19-20/hr.
We offer discounted health/dental Benefits and 401k with Matching after 90 days. This is hourly only -no paid time off. We pay biweekly and have direct deposit.
Provide support to the Techs doing the configuration and setup for Self-checkout and Point of Sale (SCO/POS) and mobile, hand-held devices, such as day scanners/ mini-printing devices which include: approximately 3 scanning steps, and then it is configured, if any errors occur in the process, the technician will have steps to resolve, troubleshoot, etc.
This position requires a lot of walking to and from the warehouse, project rooms, receiving areas, etc., A lot of standing and being on your feet. Need to be active and able to move at a fast pace. Moving Pallets with equipment on pallet jacks.
Experience working with MS-Office – MS-Excel – plug and play spread sheets is a must
Create Excel spreadsheet of errors for each project
Inventory and Incidents excel reporting
Service Now reporting to excel
QA will also help with accurate audit/inspection of all Projects in a service environment for IT.
Cycle counting of Parts and Models in warehouse, including completing excel spreadsheet
IT Equipment configuration and repair audits
UTC Warranty completion in Service Now
Additional Duties:
Working with warehouse associates to help with the shipping of the printers/mobile devices, label, update inventory system, help with sorting processing and packing/boxing to be shipped out
Candidates must be multi-task oriented, a self-starter, on time and reliable
*Candidates must be able to pass a criminal background check – no felonies or misdemeanor convictions with theft or violence.
Category Code: JN008
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North Wilkesboro , North Carolina Contract Feb 19, 2025 Information Technology IT Help Desk For Night Support
IT Help Desk For Night Support
Approximately one year renewable contract option to hire. Working Remotely.
Night shift hours - Sun-Thursday hours may vary starting at 8-11pm - 4-7 am EST.
IT Help desk Night support specialist with experience providing IT help desk/phone support in large corporate environment.
Requirements:
Provide routine IT phone support on hardware and software utilized by the organization.
Troubleshoot network devices such as POS, Mobile scanning devices, Android/Zebra, day scanners, hip/receipt printers, etc.
Manage relatively simple hardware, software, or network problems.
Resolve more complex issues requiring detailed systems and applications knowledge. These issues may require 5 to 15 minutes to settle.
Use judgment and decision making skills to generate a work order ticket for issues that cannot be resolved via telephone or e-mail and will require an on-site visit to the user's PC or workstation.
Must be very customer service oriented, have prior IT support experience working with Windows 7-10, MS Office Suite, PC connectivity issues, proprietary software support.
Any experience working with Linux/Unix command line support or Cisco command prompt (routers/switches) is a plus.
Networking and Server support experience/training is a plus.
Starting pay $19+/hr – (Health/Dental and 401k after 90 days).
Excellent opportunity for recent college graduate with IT Degree. Candidates with A+ or NET+ or other IT certs are ideal. Prior technical or customer service - phone support experience is ideal. Must be dependable and reliable to work onsite.
Must be self-starter, willing to learn and grow with a large corporate company. Local candidates only – MS Teams Video interviews.
All candidates must pass 20-year criminal background check - No felonies.
Category Code: JN008
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North Largo , Florida Contract Feb 19, 2025 Customer Service Customer Service Rep
Location: North Largo, Florida
Duration: 25 weeks, 4 days
Shift Details: Fluctuating hours. 7am to 4pm, 8am to 5pm, 9am to 6pm, and 10am to 7pm. All shifts include an hour lunch.
JOB DESCRIPTION
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.
RESPONSIBILITIES
Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps
Process changes or cancellations to delivery orders
QUALIFICATIONS
At a minimum, you’ll need:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It’d be great if you also have:
High school diploma or equivalent
1-year related experience preferably within a call center environment
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations
Category Code: JN003
Charlotte , North Carolina Contract To Hire Feb 19, 2025 Information Technology AWS Cloud Engineer
Location: On-site in Charlotte, NC (Tuesday - Thursday)
Duration: 6-month contract-to-hire
Pay: $50+ per hour
GC & US Citizen only!!
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
The role will be focused on cloud and platform engineering, automation, and modernization, along with the execution of our ongoing operational activities related to our existing cloud footprint.
RESPONSIBILITIES
Provide quality advice and ensure well-thought through recommendations that build maturity in automating common operational activities.
Assist in developing, scoping, and defining deliverables that guide the operations team
Adhere to industry best practices and established enterprise standards
Work within a collaborative team, adhering to Agile best practices, documentation, and knowledge sharing
Develop and maintain deployment pipelines in Microsoft Azure DevOps and AWS Systems Manager
Engage with development teams to ensure pipeline support is provided as needed in accordance with security practices, and that source code is properly managed across solutions
Develop and maintain operational automation scripts written in PowerShell (or Linux Bash) and orchestrated with AWS Systems Manager
Perform Security and Risk Management through proper audit logging, encryption key management, certificate management, and software vulnerability management
Perform Resource and Platform Management by leveraging automation to provision (or reclaim) cloud resources.
Perform Event Management through proper monitoring, logging, and alerting. Ensure solutions are resilient and require minimal support overhead
Perform Change and Release Management process that adhere to corporate practices. Assist in developing and implementing proper environment strategy for all solutions or projects.
Perform Problem and Incident Management in coordination with product teams to address issues when they arise, perform root case analysis, and implement corrective actions to mitigate future occurrences
Perform Cost Management analysis on a regular basis to ensure efficiency and identify anomalies with provisioned resources.
Perform Business Continuity Planning, ensuring that backup and recovery practices are properly managed, routine data refresh activities occur for non-prod environments, and perform disaster recovery testing on a regular basis
QUALIFICATIONS
Bachelor’s degree required.
3+ years of experience in programming, automation, or similar role and the following qualifications:
Extensive knowledge of core computing concepts (compute, networking, security, platforms, cloud)
Extensive experience writing and understanding Python, PowerShell, and/or Bash scripting languages (preferably PowerShell)
Extensive experience working with CI/CD pipelines (preferably Microsoft Azure DevOps)
Experience working with orchestration toolsets (preferably AWS Systems Manager)
Experience writing YAML scripts for AWS Cloud Formations (desired, but not required)
Experience working with SQL, ISS, Tomcat, and other core services
Experience working in a formal Software Development Lifecycle (SDLC) environment
Experience working in an Agile / Scrum environment
Experience with basic project management skills
The ability to work independently and in a team environment
Creative problem-solving skills
Managing conflicting priorities
Committed and enthusiastic approach to supporting business customers
Excellent written and verbal communication skills
Excellent organizational and time management skills
Category Code: JN008
Pontiac , Michigan Contract Feb 18, 2025 Accounting Clerk Supply Chain Clerk
Location: Pontiac, Michigan
Duration: 6 months
Shift Details: 5:00am-1:30pm
JOB DESCRIPTION
As a Clerk, you will be responsible for recording shipping and receiving information and performing hands on inventory control tasks. Are you ready to develop your skills to work for a rapidly growing company? Become a part of our dynamic team and we'll help you build an exciting career.
RESPONSIBILITIES
Enter customer part numbers, supplier information and other data into customer inventory management system with 100% accuracy
Data entry administrative functions in established computer programs
Process shipping and receiving documents and input information from the bill of lading
Dispatch orders and provide tags for customer part selection
Process claims for misdirected parts and use the customer system to update claim information
Conduct quality control checks for supplier compliance
Full training is provided, no experience needed
QUALIFICATIONS
At a minimum, you’ll need:
Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends
Experience with Microsoft Office
Clerical or data entry experience
This job requires the ability to:
Walk and/or stand for extended periods of time
Category Code: JN005
Fargo , North Dakota Contract Feb 18, 2025 Customer Service Customer Service Representative
Location: Fargo, ND
Duration: 1 year, contract
Shift Details: Afternoon Shift 9:30 AM to 6:00 PM M-F
Pay: $20.00 per hour
Responsibilities:
Provide exceptional customer support via telephone and email, delivering prompt, accurate, and helpful responses.
Resolve customer complaints and concerns with professionalism, composure, and a solutions-driven approach.
Diagnose, assess, and resolve customer issues efficiently, ensuring a high level of customer satisfaction.
Monitor and track the progress of delivery routes, ensuring timely and accurate updates to customers.
Scan haul-away pods and verify stamps to ensure proper tracking and timely delivery.
Process changes or cancellations to delivery orders seamlessly, minimizing disruption and maintaining a positive customer experience.
Qualifications:
At a minimum, you’ll need:
Proficiency in Microsoft Office Suite, including MS Project, Word, Excel, and PowerPoint.
It would be a plus if you also have:
A high school diploma or equivalent.
At least 1 year of experience in a customer service or call center environment.
Strong communication and interpersonal skills with a customer-centric mindset.
Excellent organizational and multitasking abilities, ensuring smooth operations in a fast-paced environment.
Ability to stay calm under pressure and deliver exceptional solutions that meet or exceed customer expectations.
Category Code: JN003
Union City , California Contract Feb 18, 2025 Customer Service Customer Service Rep
Location: Union City, California 94587
Duration: 6 month contract with Potential for extension
Shift Details: Mon-Fri 8AM-4:30PM
JOB DESCRIPTION
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver to customers. We’re a company where you can continually advance your career, no matter what your background is, the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we meet our commitments and delight our customers at every stage of the experience.
RESPONSIBILITIES
Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnoses, assess, and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps
Process changes or cancellations to delivery orders
QUALIFICATIONS
At a minimum, you’ll need:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It’d be great if you also have:
High school diploma or equivalent
1-year related experience preferably within a call center environment
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations
Category Code: JN003
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Charlotte , North Carolina Direct Hire Feb 18, 2025 Finance Internal Financial Controls Manager| SOX
Summary:
Our publicly-traded client, a Fortune 500 hospitality organization headquartered in Charlotte, NC, is seeking an Internal Controls Manager to join their newly created team! Reporting to the VP of Controls, The Internal Controls Manager will serve as part of the second line of defense, maintaining and enhancing the internal controls framework to ensure compliance with SOX and UK Corporate Governance Code standards as they evolve. This position involves working collaboratively across the organization to uphold a strong financial risk and control environment by providing independent assessments, sharing best practices, and ensuring thorough documentation, review, testing, and reporting of risk and control activities. The successful candidate will play a key role in enhancing the company’s control environment and contributing to executive-level reporting for the UK-based corporate office. This organization offers a collaborative work culture with exponential growth potential. Applicants with a solid audit backgrounds, especially Big 4 with SOX experience, are encouraged to apply!
Location: Charlotte, NC (Southwest – Airport area)
Work Setup: Hybrid (2 days remote, 3 days onsite)
Benefits for both roles:
4 weeks of Vacation/Sick Days!
13 paid Holidays and 3 half-day days
Affordable health, vision, and dental coverage
Company-sponsored life insurance
Short- and long-term disability benefits
Discounts, wellness rewards, health coaching, and employee assistance programs
Pet insurance coverage
Tuition reimbursement and support for continuing education
Commuter benefits
Onsite gyms and medical clinic
Extensive career advancement opportunities
Essential Duties and Responsibilities:
Support the ongoing design and implementation of the Internal Controls framework.
Manage a team of Internal Controls Analysts in execution of controls testing, monitoring etc.
Ensure financial and accounting processes have appropriate controls to optimally manage control risk, assisting with the execution of risk assessments where necessary.
Provide ongoing support and review to the organization’s largest and complex sectors as they document and operate Risk and Control Matrices (RACMs).
Collaborate with process and controls owners to obtain process understanding, documenting the process flows and/or procedure documents.
Evaluate control deficiencies and oversee remediation of those deficiencies.
Identify & document best practice controls which can published across the organization.
Develop guidance to support the organization with control compliance, such as evidence maintenance, job aids etc.
Stay up to date on internal and external changes that may impact the design or operation of controls and partner with the appropriate stakeholders to make changes accordingly.
Support training initiatives across the organization to improve awareness and understanding of internal control requirements.
Partner with both internal and external audit teams to facilitate a streamlined and effective audit processes, when necessary.
Collaborate with key stakeholders across all levels of the organization to enhance the control environment through process optimization and automation.
Respond to emerging regulatory updates/Corporate Governance Code update.
Qualifications:
Bachelor’s degree in Accounting or Finance
CPA, CIA, FRM, or CRMP certification required
4-5 years of experience in a Big 4 public accounting audit role or a comparable environment with a focus on financial controls, SOX audits, and risk management.
Recent experience in financial controls, audits, and SOX compliance for large publicly traded organizations ($3B+ revenue).
Strong knowledge of IFRS and US GAAP standards.
Strong experience with Excel, Access, PowerPoint, and Visio.
Experience with SAP and HFM preferred.
Familiarity with the UK Corporate Governance Code is preferred.
Category Code: JN001, JN005
Charlotte , North Carolina Direct Hire Feb 18, 2025 Associate Accountant Accountant
A leading global food service provider with U.S. headquarters in Charlotte, NC, is looking for recent Accounting graduates to join their expanding team. This role provides hands-on experience in month-end close processes, including general ledger maintenance, journal entries, reconciliation, and financial analysis, all while adhering to US GAAP standards.
Employment Type: Direct Hire
Location: Southwest Charlotte (Airport Area)
Schedule: Hybrid – 6 onsite days per month (2 days onsite each week for 3 weeks, with the 4th week fully remote)
Key Responsibilities:
Assist with accounting inquiries from field managers via email and phone, providing prompt and accurate responses
Prepare journal entries using SAP accounting software
Review and ensure monthly P&L statements accurately reflect financial performance
Reconcile balance sheet accounts monthly, ensuring consistency and accuracy
Oversee balance sheet reviews, including fund management, inventory, and accruals, while supporting operational closures
Maintain accurate and up-to-date contact information for managers in SAP
Ensure adherence to accounting policies and internal controls for compliance purposes
Qualifications:
Bachelor’s Degree in Accounting
Internship experience in Accounting
Strong attention to detail, analytical mindset, and self-motivation
Excellent customer service and communication skills
Proficiency in Excel, including pivot tables and vlookups
Company Benefits & Perks:
4 weeks of vacation/sick leave, 12 paid holidays, and 3 paid half-days
Weekly 1-on-1 meetings with your manager for continuous feedback and guidance
Onsite amenities: Two gyms, a basketball court, and a medical clinic
Employee discounts, wellness rewards, lifestyle health coaching, and an Employee Assistance Program
Affordable dental, vision, and health insurance, including pet insurance and disability coverage
100% company-paid life insurance policy
401(k) Plan with up to 50% company match on contributions up to 6%
Category Code: JN001
Charlotte , North Carolina Direct Hire Feb 18, 2025 Finance Senior Internal Controls Analyst | SOX
Position Overview: Reporting to the Internal Controls Manager, this role serves as part of the second line of defense, maintaining and enhancing the internal controls framework to ensure compliance with SOX and UK Corporate Governance Code standards as they evolve. This position involves working collaboratively across the organization to uphold a strong financial risk and control environment by providing independent assessments, sharing best practices, and ensuring thorough documentation, review, testing, and reporting of risk and control activities. The successful candidate will play a key role in enhancing the company’s control environment and contributing to executive-level reporting for the UK-based corporate office.
Location: Charlotte, NC (Southwest – Airport area)
Work Setup: Hybrid (2 days remote, 3 days onsite)
Benefits:
4 weeks of Vacation/Sick Days!
13 paid Holidays and 3 half-day days
Affordable health, vision, and dental coverage
Company-sponsored life insurance
Short- and long-term disability benefits
Discounts, wellness rewards, health coaching, and employee assistance programs
Pet insurance coverage
Tuition reimbursement and support for continuing education
Commuter benefits
Onsite gyms and medical clinic
Extensive career advancement opportunities
Key Responsibilities:
Assist in the ongoing development and implementation of the internal controls framework.
Execute and review second-line defense activities, including control testing, monitoring, and issue tracking.
Ensure financial and accounting processes include effective controls for risk management, supporting risk assessments when required.
Provide guidance and review for complex business units as they maintain and operate Risk and Control Matrices (RACMs).
Collaborate with process owners to document process flows and control procedures accurately.
Identify control deficiencies and manage the remediation process effectively.
Develop second-line policies, including guidance on self-assessment methodologies, testing, sampling, and control governance.
Create resources to support control compliance, such as job aids and documentation standards.
Monitor internal and external regulatory changes impacting control frameworks and partner with stakeholders to implement necessary adjustments.
Deliver internal control training initiatives to strengthen organizational awareness and compliance.
Partner with internal and external audit teams to ensure effective audit processes.
Collaborate with the Canada Controls Team on framework execution and standardization.
Qualifications:
Bachelor’s degree in Accounting or Finance
CPA, CIA, FRM, or CRMP certification
3+ years of experience in a Big 4 public accounting audit role or a comparable environment with a focus on financial controls, SOX audits, and risk management.
Recent experience in financial controls, audits, and SOX compliance for large publicly traded organizations ($3B+ revenue).
Strong knowledge of IFRS and US GAAP standards.
Strong experience with Excel, Access, PowerPoint, and Visio.
Experience with SAP and HFM preferred.
Familiarity with the UK Corporate Governance Code is preferred.
Category Code: JN001, JN005
Charlotte , North Carolina Direct Hire Feb 18, 2025 Accounting Manager Manager of Business Intelligence & Accounting Projects
Summary: Our publicly traded client headquartered in Charlotte, NC, is seeking a Manager of Business Intelligence & Accounting Projects to support and drive efficiencies within the Accounting department. This role is responsible for leading a team of 2, managing critical projects, and implementing automation solutions to create a more streamlined and effective work environment while delivering exceptional support to the Accounting team. This role is ideal for a motivated leader with a blend of technical expertise, strategic vision, and a passion for driving process efficiencies within the accounting function.
Location: Charlotte, NC (Southwest Charlotte)
Work Type: Hybrid
Direct Reports: 2
Key Responsibilities:
Lead and manage a team of analysts and developers supporting accounting projects and initiatives.
Oversee planning and execution of team processes to meet or exceed goals, ensuring accountability for performance.
Coordinate with internal and external technical support teams to resolve issues promptly.
Maintain and enhance existing solutions to ensure business continuity.
Streamline and automate processes related to the accounting close cycle.
Support and sustain critical business applications and reporting for the Accounting department.
Develop and deliver key reports and analytics for management.
Provide expert advice and innovative automation solutions to accounting partners.
Contribute to the modernization of existing systems, optimizing processes and resource allocation.
Identify, recommend, and implement process improvements and efficiencies within the department.
Manage system changes, document processes, and resolve critical business issues while ensuring clear communication of project updates and solutions.
Build and maintain strong relationships with internal teams, stakeholders, and technology partners.
Offer data management expertise, share best practices, and support accounting processes, including closing cycles and audit requests.
Collaborate across departments to align technology solutions with business needs.
Ensure adherence to proper accounting practices and controls to mitigate risks.
Handle ad hoc assignments as directed by management.
Qualifications:
Bachelor’s degree in Accounting, Finance, or Information Systems.
5+ years of related accounting/finance experience, ideally within a large public company.
2+ years of management experience (leading direct reports), with exceptional leadership skills
Advanced proficiency in MS Access and MS Excel.
Experience with automation tools, preferably Power Automate.
Experience with Azure DevOps or similar tools.
Intermediate knowledge of SAP
Knowledge of SQL and Python
Strong analytical, problem-solving, and process improvement abilities.
Excellent communication skills, with the ability to build relationships across all organizational levels.
Category Code: JN001, JN008
Carlisle , Pennsylvania Contract Feb 18, 2025 Information Technology Systems Analyst
Location: Hybrid 3 days a week (Carlisle PA, Quincy, MA, or Salisbury, NC)
Duration: Contract
Pay: $60+ an hour
JOB DESCRIPTION
The candidate will lead the analysis of our application landscape to support our application rationalization initiatives. This role focuses on enhancing technical currency, improving application resiliency, and optimizing our application footprint. The candidate will be responsible for capturing and analyzing application data, identifying, and resolving data anomalies, and tracking down missing information. Additionally, the candidate will form hypotheses and make recommendations based on their analysis of what applications should prioritized by the application rationalization effort. They will also identify areas for improvement in data collection processes or systems and suggest corrective actions.
QUALIFICATIONS
Strong Systems Analyst skills
Advanced Excel Skills---v-look ups; pivot tables; data visualization/graphs
Understanding of various technologies used in retail domain
Familiar with applications infrastructure
Strong communications skills--ability to communicate with business stakeholders and IT leaders
Great experience in application rationalization
Certification/Degree: Nice to have BS in IT, not a must
Years of experience: 3 plus years of relevant experience
Category Code: JN008
Charlotte , North Carolina Contract To Hire Feb 18, 2025 Information Technology E-Commerce Technical Architect
Location: Charlotte, NC preferred
Duration: 6-month contract-to-hire
Pay: $+75/hr
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
One of the key responsibilities will be to provide expertise in architecting sustainable solutions and mature IT processes.
RESPONSIBILITIES
Work with business leaders and enterprise architects to align solution architecture with enterprise strategy
Foster an environment of innovation within the e-commerce team, taking the initiative to move us in the best technical direction to meet our needs
Understand and document functionality requirements within the e-commerce space
Work with internal teams to provide solutions for process improvement, whether coding or 3rd party integration
Develop an understanding of the e-commerce business models and their unique challenges
Recommend and oversee a technical modernization roadmap that meets the needs of the company’s e-commerce business and aligns to the broader company's Technology approved architecture; ensuring that solutions meet key requirements of reliability, supportability, resilience, security, and performance
Reviewing code changes that have been made and ensure practices adhere to internal and external regulations and practices
Provide consultation and guidance to product owners as well as mentoring and oversight to application developers, act as a technical subject matter expert for the e-commerce platform.
Assist technical teams in performing technical problem-solving and troubleshooting in the areas of e-commerce and integrations.
Oversee the implementation of proper software development lifecycle practices
Mentor team members on proper practices for testing and reporting
QUALIFICATIONS
Bachelor’s degree required or equivalent experience.
4+ years of proven experience as a solution architect or equivalent role
Applicants should have the following qualifications:
Hands-on experience in software development or system engineering
Familiarity with programming languages like C#, NodeJS, and Python
Familiarity with eCommerce platforms and integration API’s
Knowledge of strategic IT solutions and best practices
Knowledge of CI/CD deployment practices
Excellent analytical and organization skills
Excellent critical thinking and problem-solving skills
Good communication skills (presentations, documents, emails)
The ability to work independently and in a team environment
NICE TO HAVE
Experience working with OroCommerce
Experience working with API’s
Experience working in an Agile / Scrum environment
Experience with Microsoft Azure DevOps
Experience with AWS Managed Services
Category Code: JN008
Bowie , Maryland Contract Feb 18, 2025 Information Technology Onsite AV Systems Technician
Location: Washington, DC
Job Type: Long- term contract (3-5 years)
Salary: $60,000 - $80,000 (based on qualifications)
Work Schedule: Four weekdays and one weekend day, with occasional evening and weekend work
About the Role
We are seeking a skilled Onsite AV Systems Technician to support AV operations, ensuring seamless execution of events, exhibitions, and daily AV technology needs across theaters, conference rooms, and exhibition spaces.
The ideal candidate is a problem-solver with strong troubleshooting skills and hands-on experience in AV systems integration, live event production, and customer service.
Responsibilities
Daily Operations & Maintenance
Conduct daily inspections to ensure AV equipment in theaters and exhibition spaces is fully operational.
Install, test, and maintain AV equipment, including projectors, monitors, microphones, and digital signage.
Perform preventive maintenance, including component replacements (e.g., projector bulbs).
Maintain and track AV equipment inventory.
Event & Meeting Support
Set up and operate AV systems for meetings, training sessions, video conferences, and special events.
Configure and manage portable sound systems, video conferencing tools, and live-streaming equipment.
Operate and monitor audio levels, camera angles, and captioning equipment for live events.
Provide audio and video recording services, including post-production formatting and distribution.
Support external AV contractors during large-scale events and exhibitions.
Exhibit Installations & Technical Support
Assist in the installation, transition, and maintenance of temporary exhibits.
Troubleshoot and maintain AV control systems, media players, and projection systems.
Qualifications & Requirements
3+ years of experience in AV systems integration, service, or live event production.
Strong ability to troubleshoot AV issues independently and provide effective solutions.
CTS certification (preferred) or equivalent work experience.
Hands-on experience with SDI/NDI video switchers, digital audio consoles, and hybrid meeting platforms.
Proficiency in reading AV system flow diagrams and technical documentation.
Experience leading technical support for live-streaming and video conferencing.
Strong computer skills and excellent written/verbal communication abilities.
Ability to multi-task and meet deadlines in a fast-paced environment.
Live event production experience (preferred).
Familiarity with Dante and AV-over-IP (AVOIP) solutions (a plus).
Experience configuring audio DSPs (Biamp, QSC, ClearOne) (a plus).
Category Code: JN008
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Charlotte , North Carolina Contract To Hire Feb 18, 2025 Data Analyst - IT Functional Analyst
Location: Charlotte, NC (onsite 2-3 times per week)
Duration: 12-month contract w/ potential to extend
Pay: $35.00+
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
RESPONSIBILITIES
The Functional Analyst will provide system analysis, configuration, QA and support for Enterprise level time and attendance applications. Key responsibilities include but are not limited to:
Work directly with business team members, developers, and user communities to identify business needs and interpret them as application requirements primarily related to time and attendance/payroll systems
Configure complex business pay and entitlement rules in the application pertaining to state and federal labor laws such as overtime, vacation, guarantee, grace pay etc.
Assist the business with the creation, testing and implementation of feature enhancements with web-based time and attendance/payroll applications
Provide second level support
Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications
Function as primary liaison between business and developers
Write and execute functional test scripts and coordinate with other analysts for system integration testing
Learn about complex business and facilitate initiatives and decisions across many user groups.
QUALIFICATIONS
Bachelor’s degree required.
At least 5 years of experience in functional analysis role, preferably on a time and attendance system
Category Code: JN008
Marietta , Georgia Contract Feb 18, 2025 Finance Billing Specialist
Location: Marietta, Georgia 30062
Duration: 26 weeks, 2 days
Shift Details: Monday - Friday (Friday is remote)
Compensation: $17-19/hour
JOB DESCRIPTION
As a Specialist, Billing, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
RESPONSIBILITIES
Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
Develop a working understanding of the internal technologies required for daily functions
Communicate with various internal company departments to address problems preventing orders from billing to a customer
Partner with transportation providers to secure required documentation for customer billing
Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
QUALIFICATIONS
At a minimum, you’ll need:
1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
It’d be great if you also have:
Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
Experience with Microsoft Office
Strong problem-solving skills
Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience
Category Code: JN005
Tucker , Georgia Contract Feb 18, 2025 Customer Service Customer Service Rep
Location: Tucker, Georgia 30084
Duration: 13 weeks
Shift Details: Monday - Friday: 12:30pm - 8:30pm
JOB DESCRIPTION
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we meet our commitments and delight our customers at every stage of the experience.
RESPONSIBILITIES
Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnoses, assess, and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps
Process changes or cancellations to delivery orders
QUALIFICATIONS
At a minimum, you’ll need:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It’d be great if you also have:
High school diploma or equivalent
1-year related experience preferably within a call center environment
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations
Category Code: JN003
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Remote Contract To Hire Feb 18, 2025 Engineering Senior Data & Analytics Engineer
Location: Remote, must work EST hours
Duration: 6-month contract-to-hire
Pay: $65+ per hour
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
We are looking for a hands-on Senior Data Engineer/Analytics Engineer with expertise in developing data pipelines and transforming data to be consumed downstream. This role is crucial in designing, building, and maintaining our data infrastructure, focusing on creating scalable pipelines, ensuring data integrity, and optimizing performance. Key skills include strong Snowflake expertise, advanced SQL proficiency, data extraction from APIs using Python and AWS Lambda, and experience with ETL/ELT processes. Workflow automation using AWS Airflow is essential, and experience with Fivetran and dbt or similar tools are also a must have.
RESPONSIBILITIES
Design, build, test, and implement scalable data pipelines using Python and SQL.
Maintain and optimize our Snowflake data warehouse’s performance, including data ingestion and query optimization.
Design and implement analytical data models using SQL in dbt and Snowflake, focusing on accuracy, performance, and scalability
Own and maintain the semantic layer of our data modeling, defining and managing metrics, dimensions, and joins to ensure consistent and accurate reporting across the organization
Collaborate with the internal stakeholders to understand their data needs and translate them into effective data models and metrics
Perform analysis and critical thinking to troubleshoot data-related issues and implement checks/scripts to enhance data quality.
Collaborate with other data engineers and architects to develop new pipelines and/or optimize existing ones.
Maintain code via CI/CD processes as defined in our Azure DevOps platform.
QUALIFICATIONS
Highly self-motivated and detail-oriented with strong communication skills.
5+ years of experience in Data Engineering roles, with a focus on building and implementing scalable data pipelines for data ingestion and data transformation.
Expertise in Snowflake, including data ingestion and performance optimization.
Strong experience using ETL software (Fivetran, dbt, Airflow, etc.)
Strong SQL skills for writing efficient queries and optimizing existing ones.
Proficiency in Python for data extraction from APIs using AWS Lambda, Glue, etc.
Experience with AWS services such as Lambda, Airflow, Glue, S3, SNS, etc.
Category Code: JN008
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Remote Contract Feb 18, 2025 Information Technology Senior z/OS Database System Engineer (DB2, IMS/DB)
Location: Remote
Duration: Contract
Pay: $80 per hour w2
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
In this role, you will be responsible for overseeing the design, implementation, maintenance, and optimization of our mainframe database systems, with a focus on DB2, IMS/DB, data sharing, and related systems. You will collaborate with cross-functional teams to understand business requirements, provide technical leadership, and drive initiatives to enhance the performance, reliability, and security of our DB2 and IMS/DB environments. Experience working with a managed service provider is essential.
RESPONSIBILITIES
Design and implement robust and scalable database solutions utilizing DB2, IMS/DB, and data sharing technologies.
Manage and optimize database system performance, including monitoring, tuning, and capacity planning, to ensure high availability and responsiveness.
Collaborate closely with development, database administration, infrastructure, and architecture teams to understand database system requirements and provide effective solutions.
Develop and enforce database security policies and procedures to protect sensitive data and ensure compliance with regulations.
Implement and maintain database system backup, recovery, and disaster recovery strategies to ensure data integrity and business continuity.
Troubleshoot database issues, identify root causes, and implement timely and effective solutions.
Document database configurations, processes, and procedures for knowledge sharing and compliance purposes.
Stay current with emerging technologies and best practices in database management, including data sharing techniques.
Provide mentorship, guidance, and technical expertise to members of the operations, database administration and development teams.
QUALIFICATIONS
Bachelor’s degree in Computer Science, Information Technology, or a related experience ( at least 7 years)
7 years of experience as a Database System Programmer, System Administrator, or System Engineer, with expertise in DB2, and IMS/DB system administration and programming.
Proficiency in DB2 and IMS/DB subsystem/region design, implementation, administration, and security.
Experience with managed service providers and off shore support teams.
Strong understanding of database and database management system performance tuning and optimization with tools like Omegamon and SYSView.
Experience with database security concepts, tools, and regulatory compliance.
Excellent troubleshooting and problem-solving skills, with the ability to analyze complex database issues.
Effective communication and collaboration skills, with the ability to convey technical concepts to both technical and non-technical stakeholders.
Proven leadership abilities, including experience leading technical projects and mentoring junior team members.
Relevant certifications in DB2, or IMS/DB are a plus.
Additional Requirements:
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Strong analytical and organizational skills, with attention to detail.
Willingness to stay updated on emerging technologies and industry trends
Category Code: JN008
Hanahan , South Carolina Contract Feb 14, 2025 Customer Service Customer Service Representative
Work Location: Hanahan, SC 29406, USA
Shift: Sunday - Thursday 10:00am - 6:00pm
Pay: $20.50 per hour
What You’ll Do on a Typical Day:
Assist customers and business partners via telephone and email, providing timely and accurate support.
Handle customer complaints in a calm, professional manner, ensuring customer satisfaction.
Diagnose, assess, and resolve issues or concerns efficiently, providing effective solutions.
Monitor progress of delivery routes to ensure timely and accurate deliveries.
Scan haul-away pods and verify stamps to ensure compliance with company standards.
Process changes or cancellations to delivery orders, keeping customers informed throughout.
What You Need to Succeed:
At a minimum, you’ll need:
Proficiency with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.
It’d be great if you also have:
High school diploma or equivalent.
At least 1 year of related experience, preferably in a call center environment.
Strong customer service skills with the ability to effectively resolve customer issues.
Excellent multitasking abilities and exceptional organizational skills.
Ability to thrive under pressure while delivering solutions that exceed customer expectations.
Why Join Us?
We are committed to providing exceptional service while creating a work environment where individuals can grow and succeed. Join our team and become part of a company that values its employees and encourages development.
Category Code: JN003
Richmond , Virginia Direct Hire Feb 14, 2025 Management Safety Coordinator
Summary: Our client specializes in delivering high-quality construction solutions for healthcare, financial services, commercial, administrative, and light-industrial industries. Most of their business comes from repeat clients, a testament to their commitment to excellence. They are seeking a GC Safety Coordinator to join our team and ensure the successful execution of construction projects while maintaining the highest safety standards. This role is critical in creating a secure working environment and ensuring compliance with all local, state, and federal regulations.
Location: Richmond, VA
Compensation: $65,000 to 75,000
Responsibilities:
Develop, implement, and monitor safety policies and procedures in compliance with OSHA, federal, state, and local regulations.
Investigate workplace incidents and collaborate with the Safety Manager to implement corrective actions.
Conduct safety training programs for employees and new hires, ensuring adherence to general and job-specific safety protocols.
Regularly inspect job sites for potential safety hazards, reporting and addressing risks proactively.
Review and ensure Superintendent toolbox talks are up-to-date and aligned with best practices.
Encourage prompt reporting of workplace injuries, ensuring proper documentation and follow-up.
Maintain comprehensive safety reports and documentation.
Collaborate with management, subcontractors, and stakeholders to foster a culture of safety and compliance.
Stay updated on industry best practices, building codes, and safety regulations.
Perform additional duties as assigned by management.
Qualifications:
Bachelor's degree in Construction Management, Engineering, or a related field (or equivalent work experience).
Minimum 3 years of relevant safety coordination experience in commercial construction.
Strong knowledge of OSHA regulations, safety codes, and compliance standards.
Experience managing safety for ground-up projects in healthcare, financial, and light-industrial sectors.
Ability to travel 60-75% of the time (short-duration trips).
Excellent leadership, problem-solving, and interpersonal skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Strong organizational skills with the ability to manage multiple priorities.
Category Code: JN037
