North Fort Myers , Florida Direct Hire Jan 24, 2026 System Admin GIS Developer
Location: Fort Myers, FL (Onsite)
Compensation: $85,000+
Position Overview
We are seeking a hands-on GIS Developer who can hit the ground running and bring strong, real-world development experience to our GIS environment. This role requires an experienced developer whose primary skill set includes Python-based GIS development, mobile GIS application experience, and a solid understanding of standard software development lifecycle (SDLC) practices. The ideal candidate stays current with modern GIS technologies and applies them in production environments.
The GIS Developer will design, develop, maintain, and support GIS applications and spatial data critical to utility operations, integrating GIS with systems such as Outage Management (OMS), SCADA, Customer Information Systems (CIS), and AMI.
Essential Functions
Design, develop, and maintain GIS applications using Python as a primary development language.
Develop and support custom scripts, tools, and automation workflows for GIS data processing, reporting, and analysis.
Build, deploy, and maintain mobile GIS applications used by field crews in real-world operational environments.
Apply standard SDLC methodologies (requirements gathering, design, development, testing, deployment, and maintenance) when developing GIS applications and user interfaces.
Maintain and enhance spatial databases, including electric network models, land base, and asset data.
Integrate GIS applications with OMS, SCADA, CIS, and other enterprise utility systems.
Collaborate with engineering, IT, and field operations to validate, troubleshoot, and improve GIS solutions.
Produce accurate maps, reports, dashboards, and visualizations for operational planning and regulatory needs.
Ensure GIS system performance, data integrity, security, and backup processes.
Provide technical support and training to internal users of GIS applications.
Participate in outage response, emergency planning, and storm restoration efforts as required.
Required Qualifications
Bachelor’s degree in GIS, Geography, Computer Science, Engineering, or a related field.
2–5+ years of hands-on GIS development experience, with demonstrated production-level development work.
Strong Python development experience as a primary skill (not coursework-only or limited exposure).
Proven experience developing and supporting mobile GIS applications in real-world environments.
Working knowledge of modern GIS technologies and trends, including current Esri platforms and tools.
Solid understanding and practical use of standard SDLC practices for application and UI development.
Experience integrating GIS with enterprise systems, preferably within a utility or electric distribution environment.
Ability to work independently, solve complex problems, and deliver solutions with minimal ramp-up time.
Category Code: JN008
Charlotte , North Carolina Direct Hire Jan 24, 2026 Information Technology IT Audit Manager
Location: Charlotte, NC (Hybrid)
Compensation: $115,000-125,000 + 30% bonus
As an Internal Audit Manager, you will lead the development and execution of the North American IT audit strategy, providing critical insights on cybersecurity, systems integrity, and emerging technologies for CRG's largest hospitality client. This is a unique opportunity to apply your broad audit experience, including Big 4 or industry background, in a hands-on, influential role with significant scope for professional growth!
Required Skills
8+ years of IT audit experience in large organizations or major accounting firms
Bachelor’s degree in Information Technology, Accounting, or related field and a valid CISA certification; CISSP, CRISC are beneficial
Strong knowledge of internal auditing standards, PCAOB, SOX, COSO, and frameworks like COBIT, NIST, ITIL
Proven ability to assess and deliver audits on cybersecurity, infrastructure, networks, applications, and emerging technologies such as AI
Excellent verbal and written communication skills with the ability to simplify complex technical concepts
Demonstrated risk awareness and analytical capabilities, with an interest in developing data analytics skills
Self-starter with confidence and relationship-driven soft skills
Ability to work independently and engage effectively across all organizational levels
Nice to Have Skills
SAP experience highly desirable
Knowledge of IT audit at the software development lifecycle and specialized/ emerging tech
Experience with integrated audits and delivering innovative audit approaches
Prior exposure to consumer-focused sectors or Fortune 500 environments
This is your chance to be a strategic and influential part of a global team, advancing your expertise in IT audit and controls while enjoying a competitive compensation package and substantial growth opportunities. Take the next step in your career—apply now!
Category Code: JN001, JN008
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Greenwich , Connecticut Contract Jan 24, 2026 Information Technology Project Support Analyst
Location: Greenwich, CT (onsite)
Compensation: $35.00/hour
Duration: 8+ month contract
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Project Control: Ensure all projects adhere to the standard methodology & Stage Gates
Change Control: Coordinate all ‘Requests for Work, ensuring they follow standard procedure & are delivered efficiently
Budget Regulation: Ensure project and change budgets are tracked and are kept on target
Action Management: Monitor and follow up on actions to ensure timely resolution
Project Planning & Progress Tracking: Support the Project Management Team with the creation, maintenance & closure of project plans
Risk Management: Provide Risk & Issue Management support to the Project Managers to ensure mitigation plans are in place
Reporting: Create & distribute PMO reporting to key stakeholders, ensuring accurate & timely information
Governance Tools: Maintain SharePoint structure, user access, and documentation integrity
Meeting Support: Schedule meetings, capture formal minutes, and track actions
Qualifications Required
Knowledge of Project Management methodologies (essential)
Strong IT skills, including MS Excel and MS Project
Proven experience in a PMO or Project Support environment
PRINCE2 Foundation or equivalent certification (desirable)
Experience within a Finance or ERP implementation environment (preferred)
Category Code: JN008
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Charlotte , North Carolina Contract Jan 24, 2026 Accounts Receivable AR Analyst
Location: Charlotte, North Carolina 28277 (ONSITE)
Duration: 26 Weeks, contract with potential of conversion or extension
Shift Details: Monday - Friday; 7:00 am - 4:00 pm or 8:00 am - 5:00 pm (flexible; In Office)
Pay Rate: $21.63/hr
JOB DESCRIPTION
Bilingual is a plus. Strong excel skills (v-look up), analytical, problem solving, and reconciliation. Strong organizational and communication skills.
GENERAL DESCRIPTION: Responsible for the daily monitoring, cash and collection management of a dedicated portfolio of customers. Improve the overall status of customer accounts by communicating with internal and external customers to increase cash flow and reduce risk by resolving root cause issues impacting customer payment
RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned.
Reviews assigned customer accounts, sending statements to customers, establish collaborate communication.
Responsible for the resolution and management of outstanding invoices and delinquent accounts.
Works directly with customers to negotiate payment terms consistent with company practices.
Interacts with sales support, customer service, and accounts receivable in reconciling accounts.
Serves as the escalation point for customer payment disputes and makes recommendations for write-offs, account adjustments and reconciliation.
Audits and analyzes aging reports, tracking collection efforts and may initiate outside collection approach for unresolved delinquent accounts.
Resolve sand collects overdue account balances and payment discrepancies through research, communication and follow up with customers and/or sales teams.
Partners with leadership to make recommendations on account management strategies.
Researches invoices for billing accuracy; audit and collaborate with internal business partners to correct disputed invoices.
Determines root cause of disputes, report process deficiencies and recommend & execute needed improvements.
Responds to customer inquiries in a timely manner; maintain departmental productivity goals.
Maintains customer contacts in collections tool.
Researches, validates, and submits customer refunds, internal write off requests, cash application offset requests.
Properly documents all collection activity in the AR system
EDUCATION/EXPERIENCE:
Minimum Required Education: High school diploma or general education degree (GED)
Minimum Required Experience:
1-year related experience in freight transportation, logistics or accounting
Solid ability to interpret contracts and research data to determine the root cause of issues.
Desirable Education/Experience:
1–3-year experience billing, commercial account receivable experience, or cash applications
Bachelor’s degree or equivalent related work or military experience
Advanced computer skills with an emphasis on Microsoft Office (Excel)
Excellent organizational skills with the ability to multitask and prioritize work to meet company and departmental goals.
Excellent verbal and written communication skills, including a professional appearance and demeanor, excellent phone etiquette and a good vocabulary.
QUALIFICATIONS
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical Skills:
Identifies and resolves problems.
Demonstrates attention to detail.
Demonstrates strong math aptitude.
Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions.
Strong aptitude for understanding and analyzing large amounts of data from multiple sources.
Produces unambiguous, comprehensive, and accurate interpretations.
Communication Skills:
Writes clearly and informatively. Edits work for spelling and grammar.
Presents organized and thorough information and data appropriate for intended audience.
Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization.
Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures.
Time Management Skills:
Demonstrates follow-up skills.
Provides timely and professional support to all internal/external customers and vendors.
Prioritizes regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within an established time frame.
Other:
Self-motivated.
Team-oriented. Consults with Team members and management as needed to complete assigned responsibilities.
Works with minimal supervision.
Establishes and maintains effective, collaborative work relationships both internally and externally.
Maintains strict confidentiality.
Basic Computer Skills:
Basic knowledge of Windows applications and Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.
Accurately inputs information into and retrieves from the computer.
Quickly learns and achieves proficiency in new software applications as needed.
Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications.
Other Technical / Computer Skills -
Thorough knowledge of internal company software applications applicable to position/business unit
Acts as subject matter expert and provides training, troubleshooting and other support for software applications managed by business unit.
Understands and is familiar with the most widely known and emerging tools, technologies, and social applications.
Category Code: JN005
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Attleboro , Massachusetts Direct Hire Jan 24, 2026 Sales Sales Manager
Summary: We are seeking a results-driven Sales Manager to lead sales growth and customer relationship efforts within the residential product sector. This role is responsible for managing key customer accounts, driving new business, and ensuring operational alignment across sales and service functions. The ideal candidate is proactive, analytical, and skilled in building long-term client relationships to support revenue goals and market expansion.
Compensation: $85,000 - $100,000 base salary (commensurate with experience) + uncapped, performance-based commission
Location: REMOTE within New England territory
Benefits:
• Comprehensive health benefits (Medical, Vision, Dental)
• HSA and FSA Plans
• Life & Disability Insurance
• Generous PTO and Paid Holidays
• 401K Savings Plan and Contribution
Responsibilities:
Sales & Account Management
• Develop, grow, and maintain strong relationships with new and existing customers.
• Identify and pursue opportunities to increase sales within assigned territory or region.
• Promote customer satisfaction by ensuring seamless communication and timely support.
• Implement pricing updates and strategies to maintain profitability and market competitiveness.
Strategic Planning & Market Development
• Evaluate industry trends and competitor activity to inform sales strategy.
• Collaborate with leadership to plan and execute targeted sales campaigns.
• Provide insights to help shape market expansion and customer engagement initiatives.
Operational Coordination & Reporting
• Align closely with operations teams to ensure accurate delivery, installation, and service fulfillment.
• Monitor sales performance and provide regular reporting and analysis to management.
• Oversee administrative sales functions including order tracking, customer data entry, and CRM updates.
Customer Support & Service Enablement
• Work cross-functionally with internal departments to resolve issues and enhance the overall customer experience.
• Assist with customer training, onboarding, and communication around new products.
• Support branch or distribution center teams with operational guidance as needed.
Qualifications:
• Bachelor’s degree or equivalent experience in business, sales, or a related field.
• 2-3 years of experience in outside sales, account management, and territory development.
• Strong organizational, analytical, and time management abilities.
• Proficient in MS Office Suite, CRM, and order management systems.
Category Code: JN011, JN019
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Salisbury , North Carolina Contract Jan 23, 2026 Scrum Master Scrum Master/Project Manager
Location: 100% Remote
Duration: 6-months contract
Pay: $65-70/hour W2
JOB DESCRIPTION
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
Responsible for facilitating all the scrum ceremonial meetings like the Daily Scrum, Sprint planning, Sprint Demo/Review & retrospectives.
Helps the Product Owner and Scrum team create & maintain a healthy product backlog and helps the team in continuously managing & prioritizing the backlog.
Helps the team plan sprints based on team capacity, remove impediments that may hinder progress and continuously monitor sprint progress and assist the team in meeting the Sprint commitments.
RESPONSIBILITIES
Track team(s) velocity and publish metrics like velocity charts, sprint burn up/down charts and release burn up/down charts.
Create, set up and maintain the Scrum/Kanban JIRA/ADS boards for the team and ensure all work is tracked and updated regularly on the board.
Manage the overall scope of the project and negotiate with the PO/business on priority and what can be accomplished by the team.
Protect the team from outside interruptions and distractions.
Build out a sprint calendar, release plan(s) and manage the overall timeline & delivery of the project.
Review project team allocations, project related POs/invoices & manage the project financials.
Reporting & Communication
Identify, track, manage, escalate and report on risks and issues.
Create & publish weekly Clarity project status reports & host Steering Committee meetings.
Negotiate and align the expectations with the capacity/ commitment and the team deliverables.
Keep the RTE/ Program Manager and Portfolio lead informed of the milestones/ deliverables of the team.
Escalate as needed to remove impediments for the team.
Coaching & People Leadership
Establish an environment for the team to thrive and bring out the best in them. Motivate the team and build positive, lasting relationships with the team and other stakeholders.
Coach the team on Agile best practices and help the team continually improve by using retrospective meetings as learning and adjust/improve based on the findings/recommendations.
Category Code: JN008
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Greensboro , North Carolina Contract Jan 23, 2026 Information Technology HTML Email Developer / Email Coder
This well-known and highly respected, retail investment group has over 35 unique properties across 20 states and Canada. This publicly traded company has established 40 years of working with high quality brands like Nike, Michal Kors, Ralph Lauren and many others. They continue to grow and expand while still holding on to their values and community support.
We are seeking an experienced HTML Email Developer to support the execution, optimization, and maintenance of high-quality email campaigns across multiple channels. This role is ideal for someone with strong hands-on HTML email coding experience who is comfortable working in fast-paced marketing environments and collaborating closely with Creative, Marketing, and Platform teams.
While some operational and reporting tasks are included, the primary focus of this role is HTML email development, including coding, troubleshooting, and supporting scalable email production.
Key Responsibilities
Email Development & Execution
Develop, code, and maintain responsive HTML email templates optimized for cross-client compatibility (Gmail, Outlook, Apple Mail, mobile, etc.).
Build and deploy emails using drag-and-drop editors and custom HTML, ensuring brand consistency and technical accuracy.
Provide backup email programming support, reducing dependency on external ESP or vendor resources.
Troubleshoot rendering issues and implement best practices for accessibility, performance, and deliverability.
Cross-Channel Support
Support administrative setup across Email, Web, App, Push, and SMS campaigns as needed.
Assist with manual data transfers between systems until the Customer Data Platform (CDP) implementation is complete.
Partner with internal teams to ensure accurate execution of campaign logic and targeting.
Documentation & Process
Document email job scopes for Creative teams using existing brief guidelines.
Ensure email requirements, dependencies, and timelines are clearly communicated and tracked.
Contribute to improving email production workflows and technical documentation.
Reporting & Operations
Aggregate and prepare weekly, monthly, and quarterly email performance metrics for reporting purposes.
Update Monday.com boards with task status, timelines, and deliverables.
Support operational tracking to ensure deadlines and SLAs are met.
Required Qualifications
3+ years of hands-on HTML email development experience
Strong proficiency in:
HTML (email-specific coding best practices)
Inline CSS
Responsive email design techniques
Experience working with ESP platforms and drag-and-drop email builders.
Solid understanding of email client limitations and testing methodologies.
Ability to manage multiple email builds simultaneously in a deadline-driven environment.
Preferred Qualifications
Experience supporting multi-channel marketing programs (Email, SMS, Push, Web/App).
Familiarity with marketing operations workflows and campaign tracking tools.
Strong attention to detail and documentation skills.
Comfortable collaborating with Creative, Marketing, and Technical teams.
Category Code: JN008
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Charlotte , North Carolina Direct Hire Jan 23, 2026 Information Technology Head of Data & Analytics
Location: Remote
Base Salary: $150,000 (Additional bonuses and long-term monetary incentives)
Overview
Our hospitality client, with over 600 locations nationwide, is looking to grow their team! This highly acclaimed company provides their customers with state-of-the-art locations and living spaces. Our client prides itself on ease of use and functionality for business travelers or other guests in need of longer-term accommodation solutions. This corporation brings in 1 billion dollars annually and has consistent positive reviews from their guests and employees!
We are seeking a Head of Data & Analytics to lead and scale our enterprise data platform, transforming complex, multi-domain data into insights that directly inform strategy, profitability, and future investment decisions. This role is both highly strategic and highly tactical—ideal for a data leader who can oversee platforms, guide teams and vendors, and clearly articulate how data can drive market differentiation, operational efficiency, and revenue growth.
This leader will play a critical role within the Information Management & Analytics organization, owning the data platform vision while ensuring day-to-day reliability, governance, and performance. The role has broad latitude to innovate and shape where the data function heads over the next several years.
Data Platform & Operations
Oversee the enterprise data platform, ensuring systems are reliable, scalable, and operating effectively on a day-to-day basis
Own data products, standards, and operating models—defining how data is used, managed, and evolved across the organization
Ensure data alerts, monitoring, and operational issues are tracked, managed, and resolved
Oversee and optimize data feeds and processing pipelines, including ingestion, transformation, and consumption layers
Lead efforts to layer and modernize legacy data warehouses, integrating historical and current data sources into a cohesive platform
Strategy, Vision & Business Impact
Translate data into actionable insights that inform enterprise strategy, profitability, and growth decisions
Use data to identify trends, inefficiencies, and opportunities—clearly articulating what the company may be losing money on and where data can increase marketability
Partner with business leaders to forecast future impacts, support investment decisions, and guide long-term planning
Drive innovation in analytics, machine learning, and predictive modeling to support future-focused decision making
Analytics, Machine Learning & Insights
Oversee the development of algorithms and analytical models, including machine learning use cases for classification, prediction, and trend analysis
Ensure analytics solutions are aligned to business outcomes rather than purely technical outputs
Champion best practices for data governance, data quality, metadata management, and enterprise analytics standards
Leadership & Stakeholder Management
Lead and mentor 3–5 direct reports while also managing external vendors/partners
Serve as a clear, confident communicator who can translate complex technical concepts into business-friendly language
Collaborate closely with finance, operations, technology, and executive leadership (financial expertise supported by internal partners)
Category Code: JN008
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North Fort Myers , Florida Direct Hire Jan 23, 2026 System Admin Senior Application Support Specialist
Location: North Fort Myers, FL (Onsite)
Salary Range: $85-115K
The Senior Application Support Specialist is responsible for the support, configuration, maintenance, and optimization of enterprise business applications, including Human Capital Management (HCM) systems and related tools. This role serves as a key liaison between business stakeholders, IT teams, and third-party vendors to ensure applications align with business objectives, perform reliably, and evolve with organizational needs.
The specialist plays a critical role in process improvement, system enhancements, and data integrity across the full application lifecycle, from day-to-day operations through upgrades and new implementations.
Responsibilities:
Administer, configure, and support enterprise business applications (e.g., HCM, ERP, CRM, GIS).
Act as a subject matter expert (SME) for assigned applications, providing functional and technical guidance to stakeholders.
Analyze business processes and translate organizational needs into effective system configurations and enhancements.
Partner with business units, IT teams, and external vendors to gather requirements, troubleshoot issues, and implement solutions.
Provide functional and technical support to end users, resolving issues and escalating complex problems as appropriate.
Support data governance and data integrity initiatives, including auditing, reporting, and data quality assurance.
Develop and maintain system documentation, including configuration changes, workflows, integrations, and release notes.
Create and maintain custom reports and dashboards to support operational and strategic decision-making.
Develop and deliver user documentation, job aids, and training materials to promote system adoption and efficient use.
Assist in planning and executing system upgrades, patches, testing, and new application implementations.
Monitor vendor releases and updates; assess impact, coordinate testing, and manage deployment of new functionality.
Maintain a consistent support presence for functional leaders and end users, ensuring clear communication and timely issue resolution.
Contribute to the strategic technology roadmap by recommending improvements aligned with IT standards and organizational goals.
Build and maintain strong working relationships across all levels of the organization to ensure effective collaboration and communication.
Ensure timely, accurate, and professional responses to all system-related requests and inquiries.
Qualifications:
Bachelor’s degree in Information Systems, Business Administration, or a related field (or equivalent experience).
Minimum of 5 years of experience working in a systems analyst, administrator, or application support role.
Minimum of 5 years of experience supporting system implementations, upgrades, or enhancements.
Hands-on experience with at least one major HCM, ERP, or CRM platform.
Demonstrated ability to support enterprise applications in a complex, cross-functional environment.
Work Experience
Minimum 5 years of experience working with systems in an analyst or administrator role.
Minimum 5 years of experience in system implementation or upgrades.
Prior work experience with at least one major HCM, ERP, and CRM platform.
Category Code: JN008
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Knoxville , Tennessee Direct Hire Jan 23, 2026 Salesforce Developer Consumer Insights Specialist
CRG is partnered with one of our clients to help them find a Consumer Insights Specialist to join their team! We’re looking for someone who can help drive brand growth by using data and consumer insights to shape national, regional, and retailer-specific plans. This role guides decisions on distribution, shelving, promotions, and pricing, using syndicated data and shopper insights.
You’ll use deep knowledge of retailers, shoppers, and company strategy to support the brand team—setting goals, partnering with Sales and brokers to execute plans, and reviewing performance. You will also lead strategic category management work internally and with major retailers.
A key part of the job is educating teams on how to use data effectively and acting as a thought leader on category, retailer, and shopper behavior.
Location: Knoxville, TN
Opportunity Type: Direct-Hire (no contract period!)
Pay/Compensation: $78,900 + 25-30% annual bonus
Schedule: on-site Monday-Friday 8am-5pm
Benefits: Extremely competitive benefits & PTO package!
Qualifications
Bachelor’s degree required.
Master’s in business or market research preferred.
At least 2 years of experience in CPG and/or retail grocery in areas like Category Management, Sales, Sales Planning, Trade Marketing, or Market Research.
Advanced analytical skills; able to identify issues, form hypotheses, and use data (syndicated, loyalty, custom studies, shipment/financial) to create insights.
Able to turn insights into clear, fact-based plans and presentations.
Strong Microsoft Excel and PowerPoint skills (required).
Experience with Nielsen/IRI and retailer data systems is a plus.
Comfortable working with data in spreadsheets/databases.
Ability to coordinate work with indirect reports (broker BI and Shelf Technology teams).
Strong prioritization and time-management skills; able to handle multiple projects and meet deadlines.
Category Code: JN028, JN016
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Statesville , North Carolina Direct Hire Jan 23, 2026 Paralegal Real Estate Paralegal
Location: Statesville, NC (ONSITE)
Key Responsibilities
The ideal candidate will:
Conduct title searches to verify property ownership and identify claims, liens, or easements.
Review and prepare deeds, purchase agreements, leases, and other real estate–related documents.
Advise internal staff engaged in real estate negotiations, transactions, and disputes.
Coordinate with internal teams and outside counsel during real estate closings.
Candidate Profile
Strong background in real estate law, property documentation, or title work.
Comfortable working closely with attorneys and internal stakeholders.
Highly organized with strong attention to detail.
Experience in the energy, utilities, or corporate sector is a plus (not a requirement).
The manager is not necessarily looking for a candidate from a real estate agency background.
Category Code: JN030
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Greensboro , North Carolina Direct Hire Jan 23, 2026 Director - IT Director of IT Operations
Hybrid in North Carolina
Our 100% employee-owned client, specializing in HVAC and building automation services, has been serving the Southeastern United States for over 75 years. This company supports commercial and industrial HVAC customers and provides effective and efficient solutions to healthcare facilities, educational facilities and data centers. With an annual revenue over $35 Million, this company has continued to grow and partner with customers on new builds, upgrades and solving complex problems while upholding their values of integrity and dependability.
Duties and Responsibilities:
Oversee procurement, installation, and maintenance of IT equipment, software, and infrastructure.
Identify infrastructure vulnerabilities and opportunities to improve system security and performance.
Develop business cases and manage IT projects from planning through implementation.
Lead, mentor, and develop IT team members to achieve departmental and organizational goals.
Monitor IT spending and ensure alignment with strategic priorities
Partner with business leaders to ensure IT operations effectively support company goals.
Implement and maintain IT best practices to keep the organization competitive and secure.
Oversee cybersecurity awareness.
Serve as the primary liaison with IT vendors, office equipment providers, and telecommunications partners to ensure cost-effective and reliable solutions.
Maintain and test backup and disaster recovery systems.
Requirements:
Bachelor’s degree in Information Technology or a related discipline, or equivalent professional experience.
5+ years of progressively responsible IT leadership experience, covering infrastructure and end-user support services.
In-depth experience with Microsoft 365 platforms and tools.
Solid understanding of cybersecurity frameworks, compliance requirements, and best practices.
Strong vendor management capabilities, including contract negotiation.
Experience working with SD-WAN technologies, virtualization platforms, and endpoint management solutions.
Comprehensive knowledge of technical operations, information analysis, and computer hardware/software systems.
Demonstrated success overseeing IT operations, including servers, networking, and cloud environments (Azure strongly preferred).
Hands-on people management experience paired with strong leadership, communication, and strategic planning abilities. Proven project management skills with the ability to handle multiple initiatives simultaneously.
Experience executing operating system and application migrations or upgrades.
Familiarity with common office equipment such as copiers, printers, and fax machines.
Ability to prioritize effectively and shift priorities quickly when needed.
Strong written communication skills, with the ability to create clear user documentation, policies, and procedures.
Category Code: JN008
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Toledo , Ohio Contract Jan 23, 2026 Data Analyst - IT DATA ANALYST
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Location: Toledo, OH
Contract Length: 24+ months
Pay Rate: $25/hour
Position Overview
A leading organization is seeking a detail-oriented Data Analyst (Data Specialist – PIM) to support product information management initiatives. This role is responsible for managing, maintaining, and optimizing product data across PIM platforms while ensuring data accuracy, governance, and alignment with business and technical teams.
Key Responsibilities
Data Management
Manage and maintain product data within Stibo STEP and PDX platforms, including data entry, enrichment, and validation.
Partner with product managers and technical experts to gather, validate, and maintain product specifications, certifications, and compliance data.
Implement and uphold data governance policies and standards to ensure data quality and integrity.
Coordinate with external partners and customer portals to deliver accurate and timely product information.
Monitor and analyze data syndication performance metrics, identifying opportunities for improvement and optimization.
Provide support and training to internal stakeholders on PIM systems and data management best practices.
Troubleshoot data or system issues and escalate to IT or vendor partners as needed.
Stay current on industry trends and best practices related to PIM systems and data management
Minimum Qualifications
Bachelor’s degree in Business Administration, Information Systems, or a related field.
Minimum of 2 years of experience in product information management, data analysis, or a related role.
Hands-on experience with PIM systems, preferably Stibo STEP and PDX.
Strong understanding of data governance, data quality management, and compliance standards.
Excellent communication and interpersonal skills with the ability to collaborate across teams and with external partners.
Strong attention to detail with a high degree of accuracy.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
Category Code: JN005
Fort Mill , South Carolina Direct Hire Jan 23, 2026 Senior Accountant Senior Accountant | Consolidations & SEC Reporting
Summary: CRG is partnering with a $10B+ publicly traded company on a search for a highly motivated and detail-oriented Senior Accountant focused on SEC Reporting and Consolidation. In this role, you will be a key player in supporting the monthly and quarterly close and consolidation activities across the organization, preparing SEC filings, and ensuring compliance with U.S. GAAP and Sarbanes-Oxley (SOX) requirements. This company has big projects on the horizon and a strong focus on work-life balance and is a great place to continue to grow your corporate accounting career!
Location: Fort Mill, SC – Hybrid
Hours: Flexible – choose within core business hours (6-3, 7:30-4:30, 8-5, 8:30-5:30, etc.)
Salary: $95,000-$115,000 + 5% bonus (bonus based on company + individual performance)
Benefits:
PTO, Sick Leave, Volunteer Leave, Paid Parental Leave, and Holidays (including 2 floating holidays!).
High-quality, yet affordable Medical, Dental, and Vision plan options.
HSA and FSA.
Company-Paid Life Insurance.
Short- and Long-Term Disability.
Life, Accident, and Critical Illness Insurance options.
EAP and Telemedicine.
Tuition Assistance.
Company-Paid Membership for the Calm app for mental wellness.
Value-Added Benefits (travel medical support, estate guidance, grief counseling, discounted tickets and gift cards, etc.).
401K with 50% match up to 6% of contributions.
Responsibilities:
Monthly Close & Consolidation
Participate in the monthly, quarterly, and annual close processes, including preparation of journal entries, account reconciliations, and intercompany eliminations.
Support the global consolidation of financial results across multiple subsidiaries and entities, ensuring compliance with U.S. GAAP.
Prepare and review supporting schedules for internal and external reporting requirements.
SEC Filings & External Reporting
Assist in the preparation of SEC filings, including Forms 10-K, 10-Q, and 8-K, ensuring compliance with U.S. GAAP, SEC rules, and disclosure requirements.
Prepare supporting workpapers, tie-outs, and documentation for financial statements, footnotes, and management’s discussion and analysis (MD&A).
Support the preparation of XBRL tagging and ensure data accuracy in external filings.
Internal Controls & Compliance
Support SOX compliance efforts by maintaining accurate documentation and evidence of key controls over financial reporting.
Ensure accounting practices align with company policies and regulatory requirements.
Miscellaneous
Participate in special projects, including process improvements, system implementations, and M&A integration activities.
Qualifications:
Bachelor’s Degree in Accounting or Finance.
CPA / CPA Candidate.
3+ years of experience in accounting/reporting within large, publicly traded companies or public accounting (audit) for large, publicly traded clients, or a combination of the two.
Strong knowledge of U.S. GAAP, SEC reporting requirements, and SOX compliance.
Strong critical thinking skills, curiosity to learn, and self-starter mindset.
Hands-on experience with monthly close, consolidation, and financial reporting processes highly preferred.
Proficiency in consolidations systems (e.g. Oracle, HFM, OneStream, etc.) highly preferred.
Exposure to intercompany transactions and legal entity roll-ups highly preferred.
#Category Code: JN001, JN005
#LI-AZ1
Toledo , Ohio Contract Jan 23, 2026 Customer Service Customer Support Representative
Location: (Hybrid) Toledo, Ohio 43659
Shift Details: 8am-6pm
Contract Length: 6 month, contract to hire
Pay Rate: 18.00/hr
Description:
Shift:
Full time hours are normally 40 hours per week.
Must be able to work between 8am – 6pm, no exceptions
Required to attend ~ 4 week instructor led training Monday through Friday in the office.
Hybrid Schedule: In Office: Tuesday, Wednesday, and Thursdays - After training
Candidates should have the following skills and education:
High School Diploma or equivalent
Prior customer facing role or call center experience desired
Customer and team focused
Excellent verbal and written communication skills
Able to work in multiple internet based systems
Interview (Must have access to internet and email)
1st - Pre screen Video/ Phone Screen
2nd - Panel Video interview
Position Specifics: This is a full-time position (approximately 8 hours a day) between the hours of 8am-6pm, Monday through Friday. Opportunities exist to work over-time based on business need. Schedules will fluctuate within this time frame based on business demand. Qualified candidates must be flexible and available to work slightly varying schedules.
This role operates as a hybrid schedule. The expectation is Tuesday, Wednesday and Thursdays will be in office and Monday and Friday are remote. Must have reliable internet and will supply equipment to complete successful work from home environment.
PURPOSE OF THE JOB
The call center agent is the first point of contact to address direct and indirect customer inquiries, regarding products and services. The Agent is responsible for ensuring that all questions are handled in a professional and mutually beneficial manner and in accordance with standards.
JOB RESPONSIBILITIES
Provide quality service to internal and external customers.
Handle incoming customer calls, emails and web inquiries regarding products and warranties
Ensure a timely and professional response
Enter all relevant information regarding inquiries into the system
Provide detailed step-by-step instructions to customers concerning website navigation and browsing, warranty claim or claim status, and/or product information
Advise customers on newly available products and programs to promote the OC brand and drive overall sales
Follow up with customers as requested
Metrics:
Call quality score
Customer feedback
Information accuracy
Adherence to schedule
Attendance
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS:
High School diploma or equivalent (Associates or Bachelors Degree preferred)
At least one year work experience in a customer facing environment
EXPERIENCE:
Building materials experience desirable
1-3 years prior customer service experience
Prior experience working in a team environment
Demonstrated ability to work independently
KNOWLEDGE, SKILLS & ABILITIES:
Strong oral and written communication skills
Proficient typing skills
General business acumen
Proficient working knowledge of the MS Office Suite including Outlook, Word, and Excel
Capable of quickly and accurately identifying customer needs, solving problems systematically, using sound business judgment, and following through on commitments
Strong team building, customer service, planning and organizing skills
High attention to detail with the ability to handle multiple priorities
Ability to excel in a fast paced and ever-changing work environment
Ensures personal accountability
Quickly learns and adapts to change
Inquisitive and curious
Category Code: JN003
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Chesapeake , Virginia Contract Jan 23, 2026 Customer Service Lead Customer Service Representative
Location: Chesapeake, Virginia 23323
Duration: 26 Weeks, contract to hire
Shift Details: Must be available Friday and Saturday — this is a 5-day operation (Tue–Sat) with Sunday off guaranteed, 6-day operation during holidays. First Shift: 6:00 AM – 3:00 PM – Candidate may rotate hours based on operational needs.
Pay Rate: $21.00/hr
JOB DESCRIPTION
Overview
This is a dispatch-heavy role in a fast-paced delivery warehouse — not your typical customer service job. The Lead CSR acts as the central point of communication between our in-home driver teams, their contractor leadership, and operations. This role is all about real-time problem solving, clear communication, and accountability.
We are looking for someone mature and experienced, ideally with a hands-on background (such as handyman work, appliance installation, or furniture assembly) who can speak confidently to driver teams and customers alike.
Schedule & Shift Details
Must be available Friday and Saturday — this is a 5-day operation (Tue–Sat) with Sunday off guaranteed, 6-day operation during holidays.
First Shift: 6:00 AM – 3:00 PM
Candidate may rotate hours based on operational need.
RESPONSIBILITIES
Key Responsibilities
Dispatch & Route Oversight
Monitor 6-10 daily routes and stay in direct phone contact with driver teams during deliveries
Keep teams on schedule, confirm delivery updates, reroute as needed, and document issues
Address driver performance concerns and escalate to contractor leadership if teams are unresponsive or non-compliant
Maintain real-time awareness of route exceptions, delays, and customer escalations
Customer Escalation Support
Communicate with customers during in-home deliveries when drivers need assistance explaining services
De-escalate complaints and clarify expectations
Act as a liaison between the customer and driver teams to preserve the experience and protect the brand
Warehouse Check-In Support (AM)
Direct driver teams returning from their routes on trash segregation and haul-away drop zones
Ensure drivers complete the check-in process before leaving
Identify and report any non-compliance or missing assets
Team Leadership & Communication
Serve as lead over CSR support staff during shift; provide direction and escalation support
Capture daily service disruptions, late departures, and unscanned badges
Share key issues and recommendations with the Ops Manager for follow-up
QUALIFICATIONS
Requirements
3+ years in dispatch, field operations, or logistics (appliance/furniture preferred)
Strong phone presence — assertive, calm under pressure, and capable of influencing others
Comfort working in a warehouse environment with live driver communication
Reliable and professional demeanor — this is a customer-facing position, even if you're behind the scenes
Preferred Experience
Fluent in Spanish and English — must be able to speak, listen, and translate clearly in both languages
Prior work in appliance installation, furniture assembly, or handyman/trade roles
Previous leadership experience in a dispatch, warehouse, or delivery setting
Familiarity with Descartes Route Planner, CLX, or other TMS systems
Category Code: JN003
#LI-AD1
Charlotte , North Carolina Contract To Hire Jan 23, 2026 Supply Chain Logistics Specialist - Entry Level
*New Graduates encouraged to apply!*
Job Summary: CRG is launching a search for a Route Planner and Scheduler for a major consumer packaged goods company in North Charlotte. In this role, you will be responsible for coordinating, planning, and scheduling installations, movement, and removal of equipment. You are a key contact for customers, sales and territory managers, and internal teams to ensure quality work and service, working cross-functionally to achieve the successful completion of work requests. The environment of this location and team is full of life and energy, with strong support and training, as well as celebration amongst team members.
If you are looking to grow your supply chain or logistics career, this could be a great opportunity for you!
Company Summary: Our Consumer Packaged Goods client that boasts a brand that resonates worldwide, has a history that spans over a century. Headquartered in Charlotte, NC with over 17,000 employees, the organization values diversity, inclusion, and collaboration, where individuals can grow, contribute, and make a difference. Over the past 10+ years, CRG has helped hire over 120 employees at this company, which offers competitive employee benefits and perks, ranging from wellness programs and annual bonus and merit increase potential to free access to popular refreshments onsite!
Opportunity: Contract-to-Hire
Pay: $21/hr
Location: Charlotte, NC (Northlake area)
Schedule:
Hybrid – Monday-Thursday onsite, Fridays remote optional after training.
Flexible Hours – 8:00-5:00, 7:00-4:00, 9:00-6:00, 7:30-4:30, 6:30-3:30, 8:30-5:30.
Responsibilities
Develop schedules and plans, ensuring assigned service work requests achieve maximum productivity and customer satisfaction.
Schedule reset team to locate equipment and schedule resources in SharePoint.
Communicate with customers, equipment services team members, sales, and other cross-functional partners via phone and email to ensure alignment on timing and schedules.
Participate in weekly call with management and territory manager to ensure alignment and open communication.
Review inventory levels and replenish weekly for assigned areas, ensuring equipment is ready when needed and following up with equipment manager on any necessary items required.
Perform limited warehouse and administrative duties on an as-needed basis.
Qualifications
Bachelor’s degree in Supply Chain Management or similar field; or HS Diploma/GED + 12 months of similar route planning experience.
Intermediate Microsoft Office Suite – especially Outlook and Excel.
Strong organizational, prioritization, and time management skills
Self-motivated, collaborative, and adaptable.
Customer Service experience from a call center environment preferred.
Category Code: JN014, JN022, JN044
#LI-WP1
Glendale , Wisconsin Contract Jan 23, 2026 Human resources Talent Coordinator
Our Manufacturing & Energy Solutions client in Kohler, WI, is seeking a Talent Coordinator to join their team! This individual will support the Talent Team Center of Excellence by managing and optimizing learning systems, primarily Workday Learning and LinkedIn Learning, including course content, learning campaigns, reporting, and data quality. They will also coordinate logistics, communications, and materials for leadership and talent development programs, track participation, manage invoices, and ensure global consistency across learning initiatives.
Opportunity: Open-ended contract
Location: Glendale, WI
Schedule: Monday – Friday 8am-5pm (HYBRID 3 days on-site)
Compensation: $23-$25/hour
Responsibilities:
Workday & Systems Administration
Support administration of Workday Learning LMS (loading new course content, launching learning campaigns, tracking and reporting).
Manage case requests and tasks in Workday (tuition reimbursement and other learning inquiries).
Partner with the business on requests to load and launch their training content in Workday for targeted audiences
Support enhancements and incoming requests related to Workday Learning.
Support administration of the companies LinkedIn Learning platform (creating custom learning paths, managing audiences, tracking and reporting).
Ensure data quality and consistency across systems; recommend improvements in data architecture and processes.
Learning and Leadership Development Project Support
Coordinate training logistics and internal communications for organizational talent development programs (manage Outlook invitations, email communications, room-set, etc.)
Track training completions, reporting, and training evaluations.
Support the development and preparation of materials used in talent programs.
Manage billing and invoice tracking for talent-related program expenses and tools.
Coordinate the translation of internal materials for global consistency and inclusion.
Qualifications:
Bachelor’s Degree in Human Resources, Business, or related field preferred.
Previous experience with HR systems (Workday and LinkedIn Learning strongly preferred).
Proficient in Microsoft Office 360 tools (Outlook, PowerPoint, Excel)
Comfort with data analysis, reporting, and curious about new technologies
Exhibits strong attention to detail, ensuring accuracy and thoroughness in all tasks
Ability to transition between diverse projects to manage multiple tasks simultaneously.
Category Code: JN002, JN007
#LI-BL1
Charlotte , North Carolina Direct Hire Jan 23, 2026 Account Manager Accounting Manager, Special Projects
Summary: We are partnering with a $10B+ global, publicly traded company just outside of Charlotte to hire an Accounting Manager, Special Projects. This is a highly critical role within the Controllership organization, responsible for driving the public-ready transformational journey. In this role, you will drive strategic and complex accounting projects to optimize end-to-end accounting and financial reporting process and technology, while maintain utmost compliance with US GAAP, SOX, and SEC regulations. You should apply if you are a strong communicator with a demonstrated foundation in US GAAP and controllership principles as well as project management, and you have an innate passion for how process and technology optimization can elevate finance and accounting functions!
Location: Fort Mill, SC (15 minutes from Charlotte)
Hybrid Flexibility: 4 days onsite, 1 remote
Schedule: Flexible start time between 6am and 9am
Responsibilities:
Strategic & Transformation Initiatives
Partner with leadership to develop the finance transformation roadmap which guides future initiatives.
Lead and support high-impact, cross-functional accounting projects (process redesign, system enhancements, automation opportunities, policy rollouts, etc.), ensuring adherence to relevant laws, regulations, and industry best practices.
Develop business requirements, project plans, and key milestones and manage delivery timelines and stakeholder expectations.
Project Management & Operational Excellence
Analyze existing finance processes and systems to identify inefficiencies and areas for improvement.
Foster cross-departmental collaboration to drive successful adoption of new processes and tools.
Track the effectiveness of transformations and monitor performance to ensure desired outcomes are met and to enable continuous improvement.
Stakeholder Engagement & Communication
Collaborate with cross-functional teams to gather requirements, design solutions, and implement changes effectively.
Lead workshops, coach teams, and foster cross-departmental collaboration to drive successful adoption of new processes and tools.
Direct complex, cross-functional projects from planning to implementation, managing budgets, timelines, and deliverables.
Serve as a key liaison between Finance, Technology, and Operations teams on special initiatives.
Innovation & Continuous Improvement
Stay informed on industry best practices, digital finance trends, and emerging technologies supporting accounting and external reporting processes.
Recommend and implement tools or improvements that reduce manual work and enhance controls.
Qualifications:
Education & Certifications
Bachelor’s degree in Accounting, Finance, or a related field required
CPA or equivalent certification (preferred)
Experience
5+ years of overall progressive accounting experience with a publicly traded company, ideally with 2-3+ years in public accounting for publicly traded clients
Experience managing or supporting finance transformation, special projects, or process improvement initiatives
Familiarity with accounting systems (e.g., Oracle, SAP)
Exposure to automation, RPA, or other digital tools (preferred)
Skills
Solid understanding of U.S. GAAP, financial reporting, and internal controls following SOX guidelines
Strong project management skills, with ability to manage multiple priorities and deadlines
Excellent interpersonal and communication skills—comfortable engaging with stakeholders at all levels
Ability to think strategically while maintaining attention to detail
Highly adaptable and proactive, with a continuous improvement mindset
Comfortable working with ambiguity and navigating complex organizational structures
Preferred Qualifications:
Prior involvement in ERP implementation or optimization projects
Prior experience in Initial Public Offerings (IPOs) or listing companies in the US public market
Benefits:
PTO, Sick Leave, Volunteer Leave, Paid Parental Leave, and Holidays (including 2 floating holidays)
High-quality, yet affordable Medical, Dental, and Vision plan options
HSA and FSA
Company-Paid Life Insurance
Short- and Long-Term Disability
Life, Accident, and Critical Illness Insurance options
EAP and Telemedicine
Tuition Assistance
Company-Paid Membership for the Calm app for mental wellness
Value-Added Benefits (travel medical support, estate guidance, grief counseling, discounted tickets and gift cards, etc.)
401K with 50% match up to 6% of contributions
Category Code: JN005, JN001
#LI-AZ1
North Fort Myers , Florida Direct Hire Jan 23, 2026 CyberSecurity Manager of Digital Security
Location: Fort Myers, FL (Onsite 5 days/week, Offering relocation assistance)
Compensation: $175,000-185,000
About the Role:
We are seeking an experienced Manager of Digital Security to lead and strengthen our client’s security posture. This role combines strategic leadership with hands-on technical expertise, overseeing security initiatives that protect our data centers, cloud environments, and operational systems. You will drive security strategies, foster a proactive culture, and ensure compliance with industry standards like CIS and NIST.
Key Responsibilities:
Lead, mentor, and manage a high-performing security team across multiple technical layers.
Develop and implement security strategies, policies, and procedures to safeguard IT and OT environments.
Oversee security architecture, incident response, risk management, and threat mitigation activities.
Ensure compliance with industry frameworks and regulatory standards, including CIS and NIST.
Collaborate with cross-functional teams to integrate security into business processes and cloud initiatives.
Translate complex security concepts into actionable guidance for stakeholders.
Monitor emerging threats and technologies, making recommendations to strengthen organizational resilience.
Required Qualifications:
Bachelor’s degree in Cybersecurity, Information Technology, or related field (Master’s preferred).
7+ years of progressively responsible experience in digital security, including leadership roles.
Experienced within Utility Industries.
Certified security professional (CISM, CISSP, or equivalent).
Hands-on expertise in IT/OT security, cloud environments (Azure preferred), and data center operations.
Strong understanding of security frameworks and standards, including CIS controls and NIST.
Excellent communication, problem-solving, and leadership skills.
Preferred Qualifications:
Experience in a co-op environment.
Familiarity with automated metering, ESRI GIS systems, and cloud transition strategies.
Additional leadership certifications (e.g., ISM, PMP).
Category Code: JN008
East Syracuse , New York Contract Jan 23, 2026 Compliance Analyst Compliance Specialist
Pay: $19.00/hr
Address: Syracuse, New York 13057
Shift details: Monday - Friday 8am - 4:30pm
As a Compliance Specialist, you will process customer-mandated background checks, Motor Vehicle Reports (MVR) and drug screens for contract carrier applicants and contract carrier employee applicants. You’ll also review the results of all background, MVRs, and drug screens to determine whether they meet the criteria. This position will require badge generation, utilizing many applications to do so. This role is critical to our company’s success.
What your day-to-day will look like:
Review each applicant’s background and drug test authorization forms and supporting documentation for completeness, accuracy, and usability, as required by vendors and FCRA regulations
Obtain missing, inaccurate, or unusable documents from appropriate Operations Manager
Accurately place orders for background and/or Motor Vehicle Reports (MVR) using appropriate vendor website
Renew annual background checks and MVRs for all contract carriers and their driver/helper employees
Review results of background/MVR/drug tests and determine pass/fail scores using insurance vendor criteria and company criminal background check matrix for contract carriers
Communicate results to appropriate Operations Manager via Contract Logix program
What you’ll need to excel:
At a minimum, you’ll need:
Basic knowledge of and experience with Windows applications and Microsoft Office
Experience accurately inputting information into and retrieving information from the computer
It’d be great if you also have:
Associate degree in Business Administration
Availability to work additional hours as needed, which may include evenings and weekends
Category Code: JN003
Charlotte , North Carolina Contract To Hire Jan 23, 2026 Network Analyst Network Support Technician
Location: Charlotte, NC (onsite Mon and Wed every other week)
Shift: 8am – 5pm
Duration: 6-month contract w/ potential to hire
Pay: $30.00/hour
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
We are seeking a Network Support Technician (Contract) to join our Digital Care team at our Charlotte, NC office. In this role, you will:
Assist with remote network setups, configurations, and ongoing support.
Ensure all work complies with strict PCI standards for retail operations.
Partners with Cyber Security, Technology Delivery, Internet Service Providers, POS vendors, and business stakeholders to support network initiatives.
Deliver legendary customer support, emphasizing proactive communication, clear documentation, and efficient escalation procedures.
Utilize Meraki full-stack solutions (security appliances, switches, access points, and cellular gateways) to deliver modern, cloud-managed networking.
Take full ownership of cases, demonstrating a driven, self-motivated mindset with a focus on career growth and technical development.
RESPONSIBILITIES
Provide support via phone, chat, portal, and remote tools.
Troubleshoot and resolve issues related to WAN/LAN/ISP connectivity, enterprise/local wireless, local firewalls, and VPN configurations.
Validate and support PCI-compliant network designs in enterprise and retail environments.
Assist with the design, review, and troubleshooting of network security configurations.
Work closely with internal support teams, vendors, and technicians to install and maintain business-class internet services.
Collaborate with security and operational teams to ensure policy compliance and effective audit remediation.
Execute timely responses to audit recommendations and observations.
Deliver superior customer service to internal teams, in-unit managers, and external stakeholders.
Participate in a support on-call rotation to provide operational coverage after hours.
QUALIFICATIONS
5+ years’ experience in remote diagnosis, troubleshooting, and issue resolution for large, national, and distributed LAN/WAN environments.
5+ years’ networking experience with extensive knowledge of TCP/IP, DNS, OSI, and related technologies.
CCNA certification required (or equivalent proven experience).
Strong knowledge of PCI DSS standards and retail network connectivity requirements.
Expertise in VPN technologies, internet connectivity options, and remote support tools.
Hands-on experience with Cisco Meraki full-stack cloud-managed solutions strongly preferred.
Strong knowledge of ticket management systems such as Zendesk (or equivalent tool).
Proven ability to collaborate effectively with users, vendors, and engineering staff.
Excellent verbal and written communication skills.
Demonstrated commitment to delivering legendary customer service at every interaction.
Self-driven and career-growth–minded, with a focus on continuous learning and development.
Category Code: JN008
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Charlotte , North Carolina Contract To Hire Jan 23, 2026 Information Technology Senior APM Engineer
Pay: $65/hour W2
6-month contract-to-hire
Location: Charlotte, NC preferred
Our global client, headquartered in Charlotte, NC, is a world class food service provider with a top notch, state of the art technology stack. This innovative company provides employees with excellent work-life balance and prioritizes safety, health, and environment first. This company provides an excellent benefits package and is recognized for their great culture.
The Senior APM Engineer is a key member of the Application Performance & Monitoring team, supporting the Enterprise Architecture and Shared Services Technology division. This role focuses on designing, implementing, and maintaining application and infrastructure monitoring solutions to ensure system reliability, performance, and availability across AWS and on-prem environments.
You will work closely with application, middleware, and infrastructure teams to analyze performance data, troubleshoot issues, and proactively improve system health using industry-leading monitoring tools.
Responsibilities
Application Performance & Monitoring
Install, configure, maintain, and upgrade monitoring tools including Dynatrace, Zabbix, PagerDuty, and Alertbot.
Configure application and infrastructure monitoring across AWS, ECS, and on-prem servers.
Define thresholds and alerts in collaboration with application teams.
Perform daily operational tasks including health checks, log analysis, alert reviews, and release support.
Tune and optimize alerts to reduce noise and improve signal quality.
Build and manage trend analysis and predictive monitoring.
Implement custom monitoring solutions using scripting and APIs.
Apply security patches and upgrades to monitoring platforms.
Support incident response and participate in troubleshooting and root cause analysis.
Monitor AWS services using CloudWatch and integrate with Dynatrace.
Support database monitoring and microservices-based architectures.
Technical Development & Automation
Use Dynatrace DQL, APIs, Extensions, and AI/OPS features to enhance observability.
Develop custom scripts using Shell, PowerShell, and YAML.
Query SQL databases to support monitoring and analytics use cases.
Identify and implement automation opportunities to eliminate manual processes.
Create and manage PBIs in Azure DevOps.
Collaboration & Customer Focus
Work cross-functionally with IT, application, and leadership teams.
Complete service requests within defined SLAs.
Communicate progress, risks, and blockers effectively.
Translate technical findings for both technical and non-technical stakeholders.
Participate in triage sessions and cross-team problem-solving efforts.
Planning & Operations
Independently manage assigned work and project components.
Monitor alerts and take appropriate corrective actions.
Maintain accurate ticket updates and status reporting.
Identify potential business impact when planning changes to production.
Contribute to project planning, timelines, and delivery commitments.
Demonstrate strong attention to detail and organizational skills.
Leadership & Professional Standards
Demonstrate a positive, collaborative, and solutions-oriented mindset.
Actively participate in team and leadership meetings.
Share knowledge, ideas, and best practices with peers and management.
Skills & Qualifications
8+ years of experience as an Application Performance / Monitoring Engineer
Strong experience with Dynatrace and Zabbix (administration and configuration)
Experience with Alertbot, Foglight, and PagerDuty
Hands-on experience with AWS monitoring and CloudWatch
Proficiency in Shell scripting, PowerShell, and YAML
Solid understanding of databases, microservices, and recovery models
Ability to multitask and work across multiple teams
Strong troubleshooting, analytical, and critical-thinking skills
Excellent verbal and written communication skills
Bachelor’s degree in Computer Science or equivalent experience
Category Code: JN008
#LI-AK1
Miami , Florida Contract To Hire Jan 23, 2026 Operations Manager Operations Specialist
Location: Miami, FL 33015 (ONSITE)
Pay Rate: $25.00/hr
Contract
Responsibilities
Provide Operations support to branch management
Assist with customer billing
Complete Inventory receiving and cycle counts
Assist with procurement issues and collaborate with purchasing department for timely resolution
Research and resolve supplier invoicing discrepancies and provide accounts payable support
Provide order management support
Assist with inventory management
Assist with safety and regulatory compliance
Build sustainable relationships and trust with customers through open and interactive communication
Other duties as required
Qualifications:
Education and/or Experience: High school diploma or GED required
Bachelor’s degree, or equivalent work experience in a Business oriented discipline preferred
Excellent organizational and time management skills
Back up support for other locations may be required
Must have intermediate Microsoft Office (Word, Excel, Outlook) skills
Must be able to efficiently use a Windows-based computer
Ability to prioritize and complete assignments accurately and in a timely manner
Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment
Strong interpersonal, organizational, oral, and written communications skills
Must be able to work alone, and with a team
Must be able to read and communicate in English, for safe and effective performance of the job and business operations
Must be able to pass a drug screen and criminal background check
Category Code: JN044
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Marietta , Georgia Contract Jan 23, 2026 Customer Service Customer Service Representative
Location: Marietta, Georgia 30062
Duration: 26 Weeks, contract to hire
Shift Details: Monday – Friday: 8:00 a.m.-5:00 p.m. *Saturday Flexibility if needed.
Pay Rate: $17.50/hr
JOB DESCRIPTION
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delight our customers at every step of the experience. In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter what your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.
RESPONSIBILITIES
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders
QUALIFICATIONS
At a minimum, you’ll need:
• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It’d be great if you also have:
• High school diploma or equivalent
• 1-year related experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations
JN003
Chesapeake , Virginia Contract Jan 23, 2026 Payroll Payroll Tax Specialist
CRG's client in Chesapeake, Virginia is a Fortune 200 Company that has a long history of success and stability in the retail industry. The corporation has grown significantly in 60 years to over 200,000 employees, including 109 that CRG has successfully hired within the past 3 years. Offering a competitive benefits package, promotional opportunities, job stability, employee discounts, and more, it is no wonder that many individuals are drawn to the prospect of working at this employee-focused organization.
Opportunity: Contract (2-3 months)
Schedule: Monday – Friday 8:30am-5:00pm (on-site)
Location: Chesapeake, Virginia
Pay rate: $25-$26/hour
Responsibilities:
Manage and process a high volume of incoming emails daily, including forwarding requests to the appropriate internal teams while independently resolving items requiring direct action.
Utilize Microsoft Outlook proficiently to organize, track, and respond to communications in a timely manner.
Accurately assess email inquiries to determine required actions, prioritize workloads, and maintain operational efficiency in a fast-paced environment.
Handle sensitive Personally Identifiable Information (PII) with the highest level of confidentiality, including full names, Social Security numbers, addresses, tax elections, and pay documentation.
Adhere strictly to data privacy, security, and compliance standards by ensuring confidential information remains internal and is shared only with authorized teams.
Qualifications:
Knowledge of MS Office Suite, including Outlook, Excel, and Word
Experience in handling PII
Some type of experience in HR or Payroll
Experience with data entry
Payroll tax experience preferred
Working knowledge of basic HR/payroll processes
Category Code: JN001, JN007
#LI-BL1
Kent , Washington Contract Jan 23, 2026 Customer Service Customer Service Representative
Location: Kent, Washington
Duration: 6 month contract with potential to extend
Compensation: $18/hour W2
JOB DESCRIPTION
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.
RESPONSIBILITIES
Assist customers and business partners via telephone and email.
Handle customer complaints in a calm, professional manner.
Diagnose, assess, and resolve problems or issues.
Monitor progress of delivery routes.
Scan haul-away pods and verify stamps.
Process changes or cancellations to delivery orders.
QUALIFICATIONS
At a minimum, you’ll need:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It’d be great if you also have:
Ability to speak both English and Spanish.
1-year related experience preferably within a call center environment.
Strong customer service skills and the ability to satisfactorily resolve issues.
Solid ability to multitask with exceptional organizational skills.
Ability to thrive under pressure while delivering solutions that exceed customer expectations.
Category Code: JN003
Jacksonville , Florida Contract Jan 23, 2026 Customer Service Customer Service Representative
Location: Jacksonville, Florida 32219
Duration: 10 Weeks, Contract to hire
Shift Details: (Sunday- Saturday off two days during weekday7-4pm 11-8pm shifts)
Pay Rate: $18.50/hr
*Employment is contingent upon successful completion of a background check and drug screening
JOB DESCRIPTION
(Candidate must be flexible with work Hours and scheduled workdays)
As a Customer Service Rep II, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delight our customers at every step of the experience. To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the team, you’ll have a starring role in helping us continue to provide daily freight solutions for our global customers. In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter what your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.
RESPONSIBILITIES
What your day-to-day will look like:
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders
QUALIFICATIONS
What you’ll need to excel:
At a minimum, you’ll need:
• 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues.
• Experience with Microsoft Office (Word, Excel, & Outlook)
It’d be great if you also have:
• High school diploma or equivalent
• Experience with Microsoft Office and other business-related applications
• Experience in a call center environment
• Bilingual English/Spanish
• Strong customer service skills with the drive to resolve issues
• Excellent organizational skills
• The ability to thrive under pressure while delivering solutions that exceed customer expectations
Category Code: JN003
Wyandotte , Michigan Contract Jan 22, 2026 Dispatcher Dispatch Specialist - Third Shift
Schedule: 6PM - 6AM on a 2-week cycle (week 1: M/Tu/TH, week 2: Su/W/F/Sa
Location: Wyandotte, MI
Compensation: $21.00 hourly W2
Duration: 9-month contract, potential for extension
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Are you a proactive communicator with a passion for logistics and operations? We’re seeking a dedicated Dispatch Specialist to coordinate drivers, shipments, and equipment at a dynamic logistics hub. If you thrive in fast-paced environments and take pride in ensuring timely deliveries, this is your opportunity to make a significant impact and grow your career in the supply chain industry.
What You’ll Do:
Coordinate and dispatch drivers to designated locations to meet customer and company needs
Track and trace shipments, providing timely updates to ensure on-time, accurate deliveries
Communicate proactively with customers, team members, and management to ensure seamless operations
Input data accurately into the transportation management system and generate essential reports
Assist with inventory management, including monitoring shipping supplies and reconciling inbound and outbound shipments
Maintain compliance with safety regulations and uphold professional standards throughout all tasks
Support team members as needed and suggest process improvements to enhance efficiency and quality
Required Skills:
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Proficiency with transportation management systems and data entry
Knowledge of DOT regulations and industry best practices
Ability to maintain punctuality and consistent attendance
Team-oriented mindset with a positive attitude
Nice to Have Skills:
Prior experience in logistics, supply chain, or transportation operations
Familiarity with inventory reconciliation and waste management
Certification or training related to transportation or logistics
Category Code: JN014
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Greenwich , Connecticut Contract Jan 22, 2026 Information Technology Project Manager - Oracle Fusion
Greenwich, CT
$50-$55/hour
10 month Contract
Description:
Deliver the Oracle Fusion US & Canada wave of the Global Project, using best-practice project and program management methodologies.
Define, document, and manage project requirements, resources, and timelines.
Establish robust governance and tracking mechanisms to monitor progress.
Develop delivery plans with Workstream Leads, set up and ensure appropriate tracking mechanisms are in place
Build strong relationships with senior stakeholders across Finance, IT & HR and develop strategies for successful delivery.
Prepare and present Steering Committee documentation and progress reports.
Work with Program Director / Project Managers and Workstream Leads to provide appropriate content and updates for Steering Committee papers.
Identify, manage, and escalate project risks appropriately and develop mitigation plans.
Skills & Experience Required:
Proven experience delivering complex finance transformation programs with cross-functional interdependencies, ensuring the links and interdependencies with other functions i.e. HR and IT are captured, understood and delivered.
Strong senior stakeholder management skills (e.g., Exec team, MDs, FDs, Senior Directors).
Demonstrable experience of delivering finance related projects
Experience in process improvement and business case development
Ability to lead and manage 3rd party suppliers and resources.
Excellent problem-solving, communication, and time management skills
Ability to effectively manage time in the face of multiple, high priority demands
High-level knowledge of core finance processes and systems.
Qualifications Required
PRINCE2 or equivalent project management certification
Category Code: JN008, JN005
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