JOB DESCRIPTION Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
We are seeking a seasoned Senior Project Manager to lead and deliver high-impact IT projects using both Waterfall and Agile methodologies. This role is responsible for end-to-end project execution, financial management, risk mitigation, stakeholder communication, and continuous improvement. The ideal candidate is a strong leader, experienced in hybrid delivery models, and able to collaborate across teams to drive successful outcomes.
RESPONSIBILITIES
Project Execution & Delivery
• Lead end-to-end delivery of IT projects, ensuring scope, timeline, and budget objectives are met.
• Develop and maintain comprehensive project plans and schedules.
• Manage scope changes, resource plans, and dependencies in coordination with stakeholders and solution teams.
• Drive adherence to project governance, change control, and release management practices.
• Ensure phase gate approvals and proper documentation of architecture, testing, deployment, and hypercare plans.
• Lead Go/No-Go decision processes and project close-out activities, including retrospectives and tool updates (e.g., Clarity).
Financial & Risk Management
• Track and manage project financials, including budgeting, forecasting, and PO/invoice reviews.
• Maintain the RAAIDD log (Risks, Actions, Assumptions, Issues, Dependencies, Decisions).
• Proactively identify, assess, and escalate project risks and issues, ensuring mitigation plans are executed.
Stakeholder & Communication Management
• Set and manage stakeholder expectations; communicate changes, risks, and major decisions.
• Prepare and deliver status updates to governance bodies, Steering Committees, and executive stakeholders.
• Maintain transparency with Portfolio Leads, Program Managers, and Business Owners on project health and escalations.
Agile Leadership & Facilitation
• Serve as Scrum Master for Agile teams, facilitating all Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives).
• Guide teams in backlog refinement, sprint planning, and delivery commitments aligned with capacity.
• Protect teams from external disruptions and ensure focus on sprint goals.
• Track and report Agile metrics (velocity, burndown/burnup charts) using tools like Jira and Azure DevOps (ADS).
• Build and manage sprint calendars, release plans, and delivery timelines.
People Leadership & Team Coaching
• Foster a collaborative and motivating team environment.
• Coach teams on Agile principles, project best practices, and continuous improvement.
• Understand team dynamics and negotiate with stakeholders to support team focus and productivity.
Process Adherence & Continuous Improvement
• Ensure compliance with ADUSA IT delivery standards (Waterfall and Agile).
• Coach team members on tools, templates, and process requirements.
• Contribute to ongoing improvements in project delivery frameworks, tools, and methodologies.
QUALIFICATIONS
• 7+ years of experience in IT project management, including both Agile and Waterfall environments.
• Proven success managing cross-functional teams, budgets, risks, and project interdependencies.
• Strong knowledge of project management tools (e.g., Clarity, Jira, Azure DevOps).
• Excellent communication, leadership, and stakeholder engagement skills.
PREFERRED QUALIFICATIONS
• PMP and/or Certified Scrum Master (CSM), PMI-ACP, or equivalent Agile certification.
• Experience working in a scaled Agile environment.
• Proficiency with Agile project management tools such as Jira, Azure DevOps, or Rally.
• Experience working within large enterprise environments, ideally in retail, is a plus.