Lease Operations Coordinator
Supply Chain
Supply Chain
Charlotte , North Carolina Contract Aug 12, 2025
Operations Coordinator - Summary
One of CRG's longest partnered clients in on the search for an operations coordinator! New Graduates are strongly encouraged to apply! This role is focused on building operational knowledge through direct involvement with off-hire management, vendor communication, customer support, large lease execution and coordination, and cross-functional collaboration. The ideal candidate will be detail-oriented, eager to learn, and able to prioritize tasks in a fast-paced environment. Success in this role requires strong critical thinking skills, the ability to retain and apply information quickly, and a proactive mindset to support operational efficiency and continuous process improvement.
Opportunity Type: Long term contract with potential for permanent hire
Location: Remote, local to Charlotte, NC
Hours/Schedule: Monday-Friday 8am-5pm
Pay/Compensation: $24.00/hour
Responsibilities:
One of CRG's longest partnered clients in on the search for an operations coordinator! New Graduates are strongly encouraged to apply! This role is focused on building operational knowledge through direct involvement with off-hire management, vendor communication, customer support, large lease execution and coordination, and cross-functional collaboration. The ideal candidate will be detail-oriented, eager to learn, and able to prioritize tasks in a fast-paced environment. Success in this role requires strong critical thinking skills, the ability to retain and apply information quickly, and a proactive mindset to support operational efficiency and continuous process improvement.
Opportunity Type: Long term contract with potential for permanent hire
Location: Remote, local to Charlotte, NC
Hours/Schedule: Monday-Friday 8am-5pm
Pay/Compensation: $24.00/hour
Responsibilities:
- Oversee the end-to-end off-hire process, including communication with customers and vendors, unit tracking, timeline adherence, and confirmation of proper equipment handling.
- Coordinate the retrieval and processing of chassis under Breach of Contract or Early Termination situations, ensuring proper documentation and resolution.
- Ensure Maintenance & Repair (M&R) teams complete off-hire inspections in a timely manner, and that photo-supported estimates are accurate and complete.
- Review repair estimates for accuracy and contract compliance; differentiate between normal wear and tear and billable damage.
- Compile and distribute rebill packages to customers; collaborate with Area Sales Managers and Sales Support to address disputes using objective documentation and analysis.
- Maintain working knowledge of the on-hire process to assist Hub Managers with large lease fulfillment, private pool setups, and vacation coverage as needed.
- Interpret dashboards, scorecards, and performance metrics to monitor trends and recommend opportunities for improvement.
- Assist the Term Lease Operations team with training, system testing, project work, and general overflow support across departments.
Qualifications:
- Bachelor’s degree in business, Logistics, Supply Chain. Management, or a related field (or equivalent work experience).
- Strong critical thinking skills with the ability to assess situations, identify issues, and propose practical solutions.
- Demonstrated ability to retain and apply new information quickly in a dynamic work environment.
- Excellent organizational skills with attention to detail and task follow-through.
- Effective verbal and written communication skills for engaging with internal teams and external vendors/customers.
- Ability to prioritize and manage multiple responsibilities daily.
- Proficient in Microsoft Office Suite, especially Outlook, Excel, and Word.
- Eagerness to learn and grow within an operations or logistics function.
- Team-oriented mindset with the ability to work independently when needed.
Category Code: JN022, JN014
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