Marketing Customer Service Specialist

Our client in the Triad is a leader in the real estate and retail marketplace. They are currently looking for a tech savvy and customer focused individual to join their Marketing team. This is a great opportunity for a new grad who is interested in getting their foot in the door with a company that values growth and development.

Marketing Customer Service Specialist Compensation

• $18 an hour

Marketing Customer Service Specialist Responsibilities

• Use data entry skills to fulfill, activate, process, and maintain an inventory of memberships, rewards, gift card orders, and coupon books.
• Act as a liaison for the Virtual Shopper Program by managing requests, routing customers, and ensuring customer needs are met and exceeded
• Apply attention to detail to managing customer profiles and web order corrections
• Utilize organizational skills to package and ship large quantities of orders
• Exercise problem-solving skills to provide feedback on how to improve the order submission, credit card payment process, and overall customer experience

 

Marketing Customer Service Specialist Qualifications:

• Prior customer service experience necessary
• Previous order processing and data entry experience preferred
• Ability to navigate mobile technology (Apps and Text communications)
• Ability to self-motivate and work independently
• Ability to problem-solve and communicate effectively
• Maintain a high attention to detail
• Ability to work a flexible schedule is required (including rotating weekends)

 

If you are interested please send your resume to Rebecca Payne at rpayne@getcrg.com or text/call 336-875-3119

 

Benefits of working as an employee of CRG!

All W2 Employees at CRG are offered the following benefits options!

• Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG!
• We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions.
• Our 30K Life Insurance policy is FREE (no cost to the employee), as long as you sign up for it!
• We also have a 401K plan, with open enrollment quarterly (January, April, July, and October) after working at CRG for 90 days.
• CRG matches 100% of the first 3% of employee contributions to the 401K plan!