Our client is a global automotive manufacturer and financier, who has been awarded by the Great Place to Work® Institute and Fortune amongst the 25 World’s Best Workplaces. Its winning culture thrives on fostering strong connections and meaningful work. Joining the team means you will be engaged with innovative technology, participating in global teams and contributing to the collaborative process.

 

Help Desk Analyst

Greensboro, NC

6+ Months Contract

 

Description:

This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally this position utilizes global processes and tools to achieve the end results.

The Help Desk Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.

• Excellent Customer service skills
• Excellent written and oral communication skills
• Strong organizational skills
• Strong interpersonal skills
• Strong analytical ability to troubleshoot complex problems
• Solid Microsoft environment knowledge
• Solid understanding of TCP/IP and networking principles
• Desire to learn and be part of a team
   

Category Code: JN008