Implementation Specialist
We are looking for an Implementation Specialist that will work with business partners and other stakeholders to implement the tag management strategy under the direction of the behavioral analytics implementation manager. This person will support the technical design, construction, delivery, and maintenance of their digital implementation solutions. We are looking to add someone who will anticipate customer needs and is action oriented!
Location: Cincinnati, OH (will start remotely and then be onsite in the future)
Role Type: DIRECT HIRE
Salary: $65,000-$80,000
Responsibilities
- Standardize and solidify data processes and quality
- Assist in developing business reporting
- Increase data availability, standardization, and automation processes
- Problem solve and investigate issues
- Participate in all phases of system testing Work successfully in an Agile Project across multiple feature and component teams
- Complete estimates and work plans in Program Increments (PI) Meetings as appropriate for design, development, implementation, and rollout tasks
- Provide guidance for data integrity issues, ensuring analyses and proposed recommendations are supported by the Behavioral Analytics team
- Maintains detailed documentation of data collection methods and dependencies
- Partner closely with developers and testers to implement, validate, and maintain analytics and reporting for digital channels
- Collaborates with development teams to integrate analytics tracking requirements into production cycles
- Design and implement analytical solutions to meet data collection and reporting needs, performing quality assurance checks to guarantee clean data
- Conduct audits and troubleshoots tracking gaps to maintain data confidence and implement data standardization practices
- Participate in the development of requirements for and implementation of necessary website tagging in order to properly and accurately report on relevant key performance indicators (KPIs)
- Provide general troubleshooting assistance for analytics reporting and analysis
- Support a data-driven culture by educating the digital organization on daily uses of data as a resource
Requirements
- 1-3 years of experience using leading industry analytics tools, such as Adobe Analytics or Google Analytics
- 1-3 years of experience working with tag management systems, such as Adobe DTM or Launch, Google Tag Manager, Tealium, or Ensighten
- Excellent attention to detail, a focus on quality, and the ability to follow through on projects to completion
- Proficient understanding of data dimensioning and metrics and the proper use of tracking variables
- Proficient knowledge of JavaScript, jQuery, JavaScript Object Notation (JSON), and Document Object Model (DOM) manipulation
- Advanced debugging and troubleshooting skills using tools such as browser network tabs, Chrome Debugging tools, Firebug, HttpFox, and Charles Proxy
Desired Experience
- 1 year of experience with testing and optimization platforms (Adobe Target, Maxymiser, Optimizely, Visual Website Optimizer, etc.)
- Any experience with front-end web or analytics development tools
- Any experience in an eCommerce environment
Category Code: JN008