Business Analyst
Information Technology
Charlotte North Carolina Direct Hire Feb 22, 2021

Business Analyst

Location: Remote – MUST be able to work East Coast Hours
Duration: Perm/Direct hire

Our Mortgage industry client is looking for a Business Analyst who can support development projects designed to increase sales, improve productivity and efficiency, improve scalability, reduce costs, and drive the company vision. This role is designed for an applicant with strong business acumen, preferably in the mortgage industry, and an understanding of the software delivery lifecycle. The ideal candidate is a hard-working individual who has a creative and analytical mindset.


  • Develop strong working knowledge of their OKR’s, strategies, and business processes across the organization
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
  • Measure project performance using appropriate tools and techniques
  • Perform risk management to minimize project risks
  • Track project performance, specifically to analyze the successful completion of short and long-term goals
  • Develop spreadsheets, diagrams, and process maps to document needs
  • Proactively identify and implement process improvement opportunities: analyze processes, recommend improvements, research potential technology solutions, and coordinate the submission of project proposals
  • Develop and maintain strategic partnerships with senior business executives, business partners, project sponsors, as well as communicating effectively with business and development teams, end users, and product owners


  • 2 – 5 years of Business Analysis experience, preferably in defining and delivery technology solutions to business units
  • 1+ years as a Business Analyst in the Mortgage or financial Industry
  • Knowledge in generating process documentation, developing business requirements, and testing
  • Experience with process improvement projects
  • Experience with MS Project, MS Visio, PowerPoint, and Excel
  • Experience managing projects in a software such as JIRA
  • Demonstrated ability to engage and manage multiple project initiatives simultaneously
  • Demonstrated ability to effectively present statuses, challenges, and recommended solutions
  • Strong written and verbal communication skills
  • Bachelor’s Degree in a business, computer science, or related field or equivalent experience
  • Experience with different methodologies including Kanban, Scrum, and Waterfall

Company Perks:

  • Group health coverage (medical, dental, & vision)
  • Paid Time Off
  • Employee Assistance Programs
  • Pre-tax health spending account (HSA)
  • 401(k) plan (with company match)
  • Company provided life insurance
  • Pet Insurance
  • 8 hours of Volunteer Time Off
  • Employee discounts (fitness, phone)
  • Wellness events
Category Code: JN008, JN057