A CRG client in Greensboro, NC is looking for a Help Desk Technician to add to their growing team. This role is looking for an entry-level IT support professional for onsite and remote support. You must have good people skills as this is a customer-facing position.

 

Job Duties:

• Provide remote and onsite support services
• Perform laptop and server diagnosis and repair
• Conduct analysis of business network systems
• Provide technical system and user support by responding to calls, email, and personal requests for technical support
• Troubleshoot hardware and network issues

 

Qualifications:

• Knowledge of PC operating systems and Microsoft Office
• Experience with PC imaging and configuration, PC/laptop hardware
• (Preferred) Malware/ransomware/virus removal skills
• (Preferred) MCSE or CompTIA A+
• (Preferred) Experience with servers
• Must be self-motivated and organized, able to work independently and prioritize daily work
• Need to be able to handle a fast-paced and demanding environment

Job ID: 7656
Category Code: JN008