Credit and Collections Specialist
Consumer Collections
High Point North Carolina Direct Hire May 22, 2020

A CRG client in the Triad area is looking for a Credit and Collections Specialist to join their team. This is a direct hire opportunity and the compensation is $45,000 - $50,000. Do you know someone who would be interested? If your candidate is chosen, we can offer you a $200 referral bonus. For immediate consideration please send resumes to

Job Duties:

  • Supervise the team to ensure office efficiency and identify inefficiencies/unresolved issues
  • Manage assigned accounts
  • Generate daily/weekly cash reports for the team and management
  • Communication with customers to ensure timely collection of accounts receivable
  • Conduct timely research, analysis and suggest resolution of disputed items, short/over-payments
  • Work with the Credit Collection Team to resolve billing disputes and credit note requests
  • Promote strong working relationships and processes between the Credit & Collection functions and all other internal departments
  • Initiate and maintain complete, accurate and updated records of contacts, collection activities and account reconciliations
  • Enlist the efforts of sales and customer support when necessary to accelerate the collection process


  • At least 3-5 years of Credit Collection and Accounts Receivable experience, with previous leadership experience preferred.
  • Proven ability to work with cross-functional teams.
  • Strong analytical, problem solving and decisions making skills.
  • Ability to effectively teach strong negotiation and decision-making skills ensuring profitably while maximizing recovery of outstanding balances, documents or resolving escalations.
  • Display highest level of integrity when dealing with customers/employees and processes.
  • Proficiency in Excel is required.
  • Prior experience with ERP tools and systems.  SAP knowledge is a plus.
  • Bachelor's degree in accounting or finance.

Category Code: JN001