Customer Service Representative
Customer Service
Customer Service
Everett , Washington Contract Oct 28, 2026
Customer Service Representative
Location: Everett, WA
Schedule: M-F 6AM-230PM
Contract Length: 3+ month contract
Pay Rate: $22.50 Hourly
Summary:
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing and distribution, with transportation management. This client has reached an annual revenue of $13 Billion by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Responsibilities:
Category Code: JN003
#LI-LB1
#LI-Onsite
Seniority Level: Associate
Location: Everett, WA
Schedule: M-F 6AM-230PM
Contract Length: 3+ month contract
Pay Rate: $22.50 Hourly
Summary:
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing and distribution, with transportation management. This client has reached an annual revenue of $13 Billion by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Responsibilities:
- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
Qualifications:
- Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
- High school diploma or equivalent
- 1-year related experience preferably within a call center environment
- Strong customer service skills and the ability to satisfactorily resolve issues
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations
Category Code: JN003
#LI-LB1
#LI-Onsite
Seniority Level: Associate