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Dispatch Specialist
Customer Service
Columbus ,  Ohio Contract Oct 28, 2026

Dispatch Specialist
Location: 9565 Logistics Court, Columbus, OH 43127
Pay Rate: $23.25 per hour
Schedule: Monday through Thursday, 4:00 PM to 12:30 AM
Contract Dates: October 12, 2026 – January 15, 2027
Contract Length: Approximately 3 months
Background Check: Required
Drug Screen: Required

Job Summary
The Dispatch Specialist coordinates drivers, equipment, and freight to ensure shipments are delivered accurately and on time. This role involves tracking shipments, communicating with customers and team members, maintaining transportation records, and supporting inventory accuracy.

The ideal candidate is organized, detail-oriented, and able to communicate effectively in a fast-paced logistics environment.

Key Responsibilities

  • Coordinate and dispatch drivers to meet customer and company requirements.

  • Track and trace shipments to ensure accurate, on-time deliveries.

  • Provide shipment updates to customers and internal teams.

  • Communicate proactively with customers, employees, and management.

  • Enter and maintain accurate transportation data.

  • Generate reports, conduct audits, and maintain required documentation.

  • Monitor shipping supply inventory and notify supervisors when supplies run low.

  • Reconcile inbound receipts and update inventory records as needed.

  • Monitor and reconcile waste inventory and in-transit reports.

  • Assist other team members as needed.

  • Follow company policies, safety procedures, and applicable regulations.

  • Maintain professional conduct, punctuality, and consistent attendance.

  • Identify opportunities to improve safety, productivity, and work quality.

Required Qualifications

  • Knowledge of transportation industry principles and practices.

  • Understanding of effective customer service practices.

  • Knowledge of Department of Transportation (DOT) rules and regulations.

Preferred Qualifications

  • High school diploma or equivalent.

  • At least 2 years of experience in supply chain or logistics operations.

Additional Information

Candidates must complete the required background screening and drug test. The successful candidate will work an evening schedule, Monday through Thursday, supporting transportation and logistics operations.

Category Code: JN003
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SeniorityLevel: Associate