Inventory Customer Service Representative 

Location: Fort Worth, TX 76131
Pay Rate: $22.25/hour
Contract: September 11, 2026 – August 26, 2027, could convert to FTE
Schedule:

• Wednesday: 5:00 PM – 10:30 PM

• Thursday – Saturday: 12:00 PM – 10:30 PM

• Wednesday is a half-day shift

Job Overview
We are looking for a Customer Service Representative with warehouse, inventory control, Excel, and WMS experience. Blue Yonder experience is a plus but not required.

Responsibilities

• Assist customers and business partners by phone and email

• Handle customer questions and complaints professionally

• Identify and resolve issues

• Monitor delivery routes and shipment progress

• Scan haul-away pods and verify documentation

• Process delivery order changes and cancellations

• Maintain accurate records and information

Requirements

• Warehouse and inventory control experience

• Experience with a Warehouse Management System (WMS)

• Strong Microsoft Excel skills

• Microsoft Office experience, including Word and PowerPoint

• Strong customer service and communication skills

• Ability to multitask and stay organized

• Ability to work well under pressure

• High school diploma or equivalent preferred

• At least 1 year of related experience preferred, especially in a call center or customer service environment

Preferred

• Blue Yonder/WMS experience

• Experience working in a warehouse or logistics environment

Additional Information

• 10-panel urine drug screen required

• Background check required
  
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  SeniorityLevel: Associate