Mail Clerk
Location: New York, NY
Pay: $17.00/hour
Schedule: 

As an Mail Clerk at RXO, you will support Messenger Center operations by providing secure, accurate, and timely delivery of packages, documents, and materials to clients within the Elecor Properties corporate building. This primarily office-based role requires strong customer service, attention to detail, basic computer and email proficiency, practical problem-solving skills, and consistent compliance with operational, security, and safety procedures.

What your day-to-day will look like:

• Execute scheduled and on-demand deliveries and pickups while maintaining chain-of-custody accountability.
• Accurately document delivery activity, manifests, and required records using company-approved systems and devices.
• Provide professional and courteous service to clients, building personnel, and team members.
• Follow established operational procedures, security protocols, and safety guidelines at all times.
• Deliver packages, documents, and materials efficiently to clients within the building while meeting service commitments and delivery timelines.
• Maintain clear communication with leadership and dispatch personnel regarding route status, delays, exceptions, or customer concerns.
• Handle packages, documents, and materials safely and responsibly.
• Handle items typically consisting of envelopes, small shopping bags, and small boxes, and provide limited delivery-escort support within the building as needed.
• Support operational coverage needs, including overtime and schedule adjustments when required.
• Perform all duties with a high level of accuracy, professionalism, reliability, and accountability.

Minimum Qualifications

• Experience using computers, email, smartphones, and mobile applications.
• Ability to follow detailed written and verbal instructions.
• Strong customer service, communication, and problem-solving skills.
• Ability to lift up to 10 pounds and perform minimal walking and standing, as the position is primarily office-based.
• Commitment to safety, compliance, and operational excellence.

Category Code: JN002
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SeniorityLevel: Associates