Customer Service Representative
Customer Service
Customer Service
Fort Worth , Texas Contract Aug 28, 2026
Customer Service Representative
Location: Fort Worth, TX 76131
Pay Rate: $22.75/hour
Schedule: Sunday, Monday, Tuesday & Friday
Hours: 2:00 AM – 12:30 PM
Job Summary
We are looking for a Customer Service Representative to support customers and business partners while helping resolve delivery-related questions and issues. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
What You’ll Do
- Assist customers and business partners by phone and email
- Handle customer complaints professionally
- Identify and resolve customer issues
- Monitor delivery route progress
- Scan haul-away pods and verify stamps
- Process delivery order changes and cancellations
- Provide timely and professional solutions to customer concerns
What You’ll Need
- Microsoft Office experience, including Word, Excel, PowerPoint, or similar programs
- Strong customer service and communication skills
- Ability to multitask and stay organized
- Ability to work well under pressure
- Strong problem-solving skills
- High school diploma or equivalent preferred
- Blue Yonder or SAP WMS experience required
- At least 1 year of related experience, preferably in a call center or customer service environment
Additional Requirement
- Urinalysis required