Accounts Receivable Analyst
Financial Analyst
Financial Analyst
Charlotte , North Carolina Contract Aug 10, 2026
Accounts Receivable Analyst
Our client, a leading transportation and logistics company headquartered in Charlotte, NC, is seeking an AR Analyst to join their team! This role will be responsible for managing a dedicated portfolio of customer accounts, with a focus on cash collection, account monitoring, and overall account health. The ideal candidate will proactively communicate with both internal and external customers to resolve payment issues, identify and address root causes impacting collections, improve cash flow, and minimize financial risk.
Opportunity: 28 week contract
Schedule: Monday – Friday 8am – 4pm
Location: Charlotte, NC
Payrate: $21.63/hour
Responsibilities:
Qualifications:
Our client, a leading transportation and logistics company headquartered in Charlotte, NC, is seeking an AR Analyst to join their team! This role will be responsible for managing a dedicated portfolio of customer accounts, with a focus on cash collection, account monitoring, and overall account health. The ideal candidate will proactively communicate with both internal and external customers to resolve payment issues, identify and address root causes impacting collections, improve cash flow, and minimize financial risk.
Opportunity: 28 week contract
Schedule: Monday – Friday 8am – 4pm
Location: Charlotte, NC
Payrate: $21.63/hour
Responsibilities:
- Manage a portfolio of customer accounts, including reviewing account activity and sending customer statements.
- Establish and maintain communication with customers to resolve outstanding balances and support timely payments.
- Manage and resolve outstanding invoices and delinquent accounts, including negotiating payment terms in accordance with company guidelines.
- Partner with Sales Support, Customer Service, Accounts Receivable, and other internal teams to reconcile customer accounts and resolve payment issues.
- Serve as an escalation point for customer payment disputes and make recommendations regarding write-offs, account adjustments, and reconciliations.
- Audit and analyze aging reports, monitor collection efforts, and escalate unresolved delinquent accounts as appropriate.
- Research and resolve overdue balances and payment discrepancies through customer and internal follow-up.
- Partner with leadership to develop and recommend effective account management and collection strategies.
- Research invoices for billing accuracy and collaborate with internal business partners to resolve disputed invoices.
- Identify root causes of payment and billing disputes, communicate process deficiencies, and recommend and implement process improvements.
- Respond to customer inquiries promptly and professionally while meeting departmental productivity and performance goals.
- Maintain accurate customer contact information and collection activity within the designated collections system.
- Research, validate, and submit customer refunds, internal write-off requests, and cash application offset requests.
- Accurately document all collection activities, account updates, and customer communications within the Accounts Receivable system.
Qualifications:
- High school diploma or general education degree required
- 1–3 years of related experience in freight transportation, logistics, accounting, billing, commercial accounts receivable, or cash applications; experience in the transportation or logistics industry strongly preferred.
- Solid ability to interpret contracts and research data to determine the root cause of issues.
- Advanced computer skills with an emphasis on Microsoft Office (Excel)
- Excellent verbal and written communication skills, including a professional appearance and demeanor, excellent phone etiquette and a good vocabulary.
Category Code: JN001
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SeniorityLevel: Associate
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SeniorityLevel: Associate