Customer Service Representative (Inventory) – Fort Worth, TX

Location: Fort Worth, TX 76131
Pay: $22.25/hour
Schedule: Wednesday – Saturday | 12:30 PM – 11:00 PM

What You'll Do:

• Assist customers and business partners via phone and email
• Handle customer concerns professionally and resolve issues promptly
• Monitor delivery routes and provide shipment updates
• Process order changes and cancellations
• Scan haul-away pods and verify documentation
• Support outbound warehouse operations

Qualifications:

• High school diploma or equivalent preferred
• At least 1 year of customer service experience, preferably in a call center, warehouse, or logistics environment
• Strong Microsoft Excel skills (required)
• Proficiency with Microsoft Office (Excel, Word, PowerPoint)
• Experience with Warehouse Management Systems (WMS) required
• Blue Yonder experience is a plus
• Shipping and Receiving or warehouse experience preferred
• Excellent communication, multitasking, and problem-solving skills
• Ability to work in a fast-paced environment

Additional Information:

• Interviews are conducted Monday–Thursday between 8:00 AM and 1:00 PM
• Candidates must pass a background check and a 10-panel urine drug screen
• This role supports outbound warehouse operations.

Category Code: JN003
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