Collections Coordinator

Opportunity: 1 Year Contract
Location: Toledo, OH
Pay: $23/hr
Schedule:

• Monday-Friday
• 8am - 5pm
• Fridays remote

About the Role: CRG is seeking a Collections Coordinator for a contract position with a manufacturing company in Toledo, OH. In this role, you will be responsible for managing and collecting on delinquent accounts within your portfolio. You will build strong partnerships internally and externally to reduce delinquency for assigned accounts and assist in the resolution of customer billing and payment issues.

About the Company: This Fortune 500 client is a global manufacturer of residential and commercial building supplies and has won awards for sustainability and leadership while consistently maintaining a place in the top 10 Best Corporate Citizens list for multiple years in a row. With options for growth and development, as well as a commitment to inclusivity, health & wellness, and competitive benefits options, this is a great company to grow your career!

Responsibilities:

• Collect past due balances, reducing delinquency for assigned accounts and recording efforts to connect, notes, and follow-ups.
• Develop action plans in partnership with sales and credit teams to maximize results and mitigate potential risks.
• Collaborate with credit team on reporting tasks, ensuring streamlined and insightful management reports.
• Present updates on aging in monthly accounts receivable meetings.
• Collaborate on 30- and 60-day cash forecasting for business units and the customers supported.
• Review accounts receivable process quality and test root cause analysis to assist in team process improvements.
• Serve as liaison for supplier, operations, and customer concerns and escalate customer issues to credit and leadership teams.
• Analyze cash discount deductions for resolution and collect as is appropriate.
• Assist colleagues on tasks, cross training on additional skillsets and filling in as back-up when needed.

 
Qualifications:

• High school diploma
• 2+ years of similar AR experience (collections, cash applications, and/or billing)
• Proficient in MS Excel and Business Intelligence (BI)
• SAP experience
• Expertise with negotiation and collections techniques
• Strong time management and attention to detail
• Experience within the manufacturing industry preferred

CRG Benefits
CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment.

Voluntary Benefits Options:

• Medical / Health Insurance (Multiple Plan Options)
• HSA and FSA Options (CRG will match $500 of your HSA contributions!)
• Vision and Dental Insurance
• Virtual Visits for Urgent Care, Psychiatry, and Therapy
• Voluntary Life and AD&D Insurance
• Voluntary Short & Long-Term Disability Insurance
• Accident, Hospital, & Critical Illness Insurance
• 401K with up to a 4% match – Enrollment & contributions can begin on the first day of the quarter following 90 days of employment

Category Code: JN001
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