Customer Service Rep - Inventory Clerk

Location: Fort Worth, TX, 76131
Shift Details:  
Wed - Sat 5am - 530pm
OR 
Wed - Sat 5pm - 530am (OVERNIGHT) 
OR 
Sun - Wed 5pm - 530am (OVERNIGHT)

Contract Length: 03/16/2026 to 06/13/2026, contract to hire (potential for conversion) 
Pay Rates:
$21.25/hr (DAYSHIFT) 
$22.75/hr (OVERNIGHT)

Onboarding: Hourly Background Package *Client requires 10 Panel Urine Drug Screen (Candidate must be prepared to start ASAP) 

What you’ll do on a typical day:
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders

What you need to succeed:
At a minimum, you’ll need:
• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It’d be great if you also have:
• High school diploma or equivalent
• 1-year related experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations

Category Code: JN003
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