Business Systems Analyst – Financial & Enterprise Applications
Location: Chicago, IL (Onsite Tues-Thursday)
Duration: 6-months contract with potential to extend or convert
Pay: $45.00+ hourly
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
Seeking a Business Systems Analyst (BSA) to join our team. In this role, you will support, enhance, and optimize a portfolio of enterprise applications, including our EPM / financial planning platform as well as several custom-built, in-house systems that support business functions such as Finance, HR, Risk, and Audit.
You will act as a key liaison between business stakeholders (Finance, FP&A, Accounting, and other functional teams) and Technology—helping translate business needs into clear, scalable system solutions. This role is well-suited for an early-career to mid-level BSA who is eager to grow their skills, take on increasing ownership, and develop into a strong functional partner within a complex enterprise environment.
RESPONSIBILITIES
- Partner with business stakeholders across Finance and other corporate functions to evaluate, document, and improve business processes supported by enterprise applications.
- Act as a functional bridge between business users and technical teams, ensuring requirements are clearly understood and delivered as intended.
- Document functional requirements and specifications for enhancements, integrations, and internally developed applications.
- Manage and refine the product backlog using Azure DevOps (ADO), including user stories, acceptance criteria, and prioritization.
- Participate in Agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, and retrospectives.
- Support delivery planning and coordination for application enhancements, releases, and upgrades.
- Develop and execute functional test plans for new features, patches, and system updates.
- Coordinate User Acceptance Testing (UAT) and support business stakeholders through testing and sign-off.
- Ensure changes are validated in non-production environments prior to production deployment.
- Assist with training, documentation, and change-management activities related to system updates and enhancements.
QUALIFICATIONS
- 3+ years of experience as a Business Analyst, Systems Analyst, or Finance / FP&A Systems Analyst.
- Bachelor’s degree in Business, Accounting, Information Systems, or equivalent relevant experience.
- Experience supporting enterprise applications, including financial planning, reporting, or operational systems.
- Familiarity with tools such as SAP BPC, Anaplan, Azure DevOps, Microsoft Office, or similar platforms.
- Foundational understanding of financial processes such as budgeting, forecasting, consolidations, and variance analysis.
- Experience with requirements documentation, functional testing, and change management.
- Strong analytical, communication, and collaboration skills, with a willingness to learn and grow.
NICE TO HAVE
- Experience working with custom-built or internally developed applications.
- Exposure to system integrations, data mapping, ETL processes, or APIs.
- Basic SQL or data query experience for analysis or troubleshooting.
- Familiarity with Figma or similar tools for process flows or functional mockups.
- ITIL certification or exposure to IT service management concepts.
- Experience in large, complex, or operationally intensive environments (e.g., hospitality or food service).
Category Code: JN008
#LI-LB1