Collections / Accounts Receivable Specialist
Accounts Receivable
Accounts Receivable
Charlotte , North Carolina Contract Mar 4, 2026
Collections / Accounts Receivable Specialist
Opportunity: Contract (6+ months)
Pay: $21.00-$21.63/hr
Location: Charlotte (Ballantyne)
Schedule:
Summary: CRG is looking for a Collections Specialist for a fully onsite Accounts Receivable role with a large client in Ballantyne. In this role, you will be responsible for managing a dedicated portfolio of customer accounts to support cash flow, reduce delinquency risk, and resolve billing and payment issues. If you have some business-to-business accounts receivable experience (billing, cash applications, collections) or have had a client-facing role in logistics, coupled with a goal of building and maintaining those strong relationships with your clients, this could be the role for you!
CRG Benefits for Contractors after 90 days:
CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!
Benefits Options:
Responsibilities:
Qualifications:
#LI-AZ1
Opportunity: Contract (6+ months)
Pay: $21.00-$21.63/hr
Location: Charlotte (Ballantyne)
Schedule:
- 100% Onsite
- Monday-Friday with flexible start time
Summary: CRG is looking for a Collections Specialist for a fully onsite Accounts Receivable role with a large client in Ballantyne. In this role, you will be responsible for managing a dedicated portfolio of customer accounts to support cash flow, reduce delinquency risk, and resolve billing and payment issues. If you have some business-to-business accounts receivable experience (billing, cash applications, collections) or have had a client-facing role in logistics, coupled with a goal of building and maintaining those strong relationships with your clients, this could be the role for you!
CRG Benefits for Contractors after 90 days:
CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!
Benefits Options:
- Medical / Health Insurance (Multiple Plan Options)
- HSA and FSA Options (CRG will match $500 of your HSA contributions!)
- Vision and Dental Insurance
- Virtual Visits for Urgent Care, Psychiatry, and Therapy
- 401K – CRG matches up to 4%!
- Life and AD&D Insurance
- Long-Term & Short-Term Disability Insurance
- Accident, Hospital, & Critical Illness Insurance
Responsibilities:
- Manage a portfolio of customer accounts, monitoring and analyzing aging reports and collection activity
- Contact customers regarding outstanding balances and negotiate payment arrangements aligned with company policies
- Research and resolve billing discrepancies, payment disputes, and account reconciliation issues
- Partner with sales, customer service, and accounting teams to correct invoice errors and resolve root causes of delayed payments
- Document all collection activity accurately and update customer contact information accordingly within the accounts receivable system
- Process customer refunds, write off requests, account adjustments, and cash application offsets as needed
- Analyze account trends and recommend strategies to improve cash flow and reduce risk
- Escalate unresolved or high-risk accounts appropriately
Qualifications:
- High School Diploma or GED
- 1+ year of experience in collections, billing, cash applications, logistics/transportation, or related accounting role
- Experience managing commercial customer accounts highly preferred
- Strong analytical, research, and problem-solving skills with attention to detail
- Ability to interpret contracts, invoices, and payment data to identify discrepancies
- Proficiency in Microsoft Excel and Microsoft Office
- Ability to manage multiple accounts and prioritize workload effectively
- Clear and professional written and verbal communication skills
#LI-AZ1