Enterprise Applications Specialist
Location: Greensboro, NC
Compensation: $70,000+
Our 100% employee-owned client, specializing in HVAC and building automation services, has been serving the Southeastern United States for over 75 years. This company supports commercial and industrial HVAC customers and provides effective and efficient solutions to healthcare facilities, educational facilities and data centers. With an annual revenue over $35 Million, this company has continued to grow and partner with customers on new builds, upgrades and solving complex problems while upholding their values of integrity and dependability.
The Enterprise Applications Specialist is responsible for supporting Viewpoint Vista ERP needs and ensuring that solutions align with organizational goals. Acting as a bridge between business and technology, the Application Specialist enhances processes, analyzes data, provides product support, tests and successfully implements solutions. They collaborate closely with stakeholders, project teams, and developers to optimize business operations and drive efficiency, ensuring that all business objectives are met effectively.
Responsibilities:
- Assist in the installation, implementation, and maintenance of front office enterprise applications.
- Provide technical support to end-users and ensure timely resolution of application-related problems.
- Monitor and analyze the performance of ERP and related systems.
- Troubleshoot and resolve ERP-related software, user access, or other problems.
- Maintain documentation of configurations and processes.
- Conduct training sessions for end-users to enhance their understanding and effective use of front office applications.
- Assist in the testing and validation of new processes, reports, or systems.
- Support appropriate business initiatives.
- Act as a liaison between technical teams and business stakeholders.
Requirements:
- Bachelor’s degree in business, IT, Finance, or a related field or a combination of education and experience.
- 5-7 years of experience in business analysis, data analysis, or a related role.
- Experience in construction industry preferred
- Experience in Viewpoint, Power BI and spreadsheet server is a plus.
Category Code: JN008
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