Administrative Assistant

One of CRG’s clients is hiring an Administrative Assistant to join their Legal and Risk Management team on a contract basis. This role is critical to supporting the company’s insurance compliance program by managing customer and vendor insurance documentation. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, highly repetitive environment while communicating with internal teams and external partners.

This is an excellent opportunity for entry-level candidates or recent graduates looking to gain experience in insurance administration, compliance, and corporate operations.

Opportunity: 6-month contract
Location: Charlotte, NC (local candidate required; may need to be onsite 1 day per week)
Schedule: Monday–Friday, 8:00am–5:00pm
Pay: $23.00/hour

Responsibilities:

• Monitor customer and vendor insurance certificates, including renewals and cancellations

• Initiate certificate of insurance (COI) renewal processes prior to expiration

• Draft and send standardized communications to customers, vendors, and insurance professionals outlining insurance requirements and renewal requests

• Review and process insurance certificates to ensure compliance with internal requirements

• Collaborate with Customer Enrollment and Customer Setup teams using internal systems and platforms

• Communicate with customers, vendors, and their insurance representatives regarding coverage questions, limits, endorsements, cancellations, and non-compliance issues

• Track follow-ups and maintain accurate records of outstanding insurance documentation

• Generate reports and provide insurance compliance updates to internal stakeholders

• Support additional ad hoc projects as needed

Qualifications:

• 1–3 years of experience in an office or administrative setting

• Entry-level candidates and new graduates encouraged to apply

• Strong organizational skills with high attention to detail

• Ability to work efficiently in a repetitive, task-focused role

• Proficiency in Microsoft Office and ability to learn new software systems

• Excellent written and verbal communication skills

• Comfortable managing email communication and available for phone calls as needed

• Ability to multitask, prioritize, and meet deadlines with minimal supervision

• Team-oriented with strong interpersonal skills

• Must be able to pass background check, drug screening, and MVR check
  
  Category Code: JN022, JN002
  #LI-WP1