Digital Coordinator

A CRG retail client is seeking a detail-oriented Digital Coordinator to support its Digital Marketing team. This role focuses heavily on administrative and routine digital updates that ensure the accuracy and consistency of their consumer-facing website and mobile app. The ideal candidate is highly organized, comfortable with repetitive tasks, and enjoys working through a high volume of tickets in a structured environment.

Opportunity: Contract
Location: Remote (EST preferred, flexible)
Schedule: Full-Time
Pay Rate: $27/hour

Role Overview:
The Digital Coordinator plays a critical support role for the company's web and app operations. This position is primarily administrative and execution-focused, handling 40–50 similar tickets per week. Accuracy, consistency, and follow-through are key to success in this role. This position does not involve HTML development work and is separate from other digital coordinator roles focused on coding.

Key Responsibilities:

Administrative & Digital Operations (Primary Focus)

• Perform high-volume data entry and routine digital updates across web and app platforms

• Update store listings, center and store hours, directories, maps, and geolocation data

• Push live retail promotions and maintain accurate event listings

• Update WiFi landing pages and consumer-facing content as needed

• Manage invoices and provide general administrative support

• Take meeting minutes and support team documentation

Cross-Functional Support

• Work closely with marketing directors, operations directors, and center teams

• Coordinate updates and requests across departments to ensure timely execution

Reporting & Analytics Support (Nice to Have)

• Assist with weekly reporting and basic data analysis

• Support website analytics efforts using tools such as Siteimprove

• Review traffic trends and user sources to support team insights

Qualifications:

Required Qualifications

• Strong attention to detail and commitment to accuracy

• Comfort with repetitive, routine work and high ticket volume

• Excellent organizational and time management skills

• Ability to prioritize administrative responsibilities

• Strong written and verbal communication skills

Preferred Qualifications

• Exposure to data analytics or reporting support

• Experience assisting with website or digital performance reporting

• Basic understanding of HTML (can be trained; not a hard requirement)

• Experience working cross-functionally with multiple teams

Software & Tools

• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Experience with content management systems or digital platforms preferred
  
  Category Code: JN002,  JN009
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