AV Event Producer
Location: Rockville, MD
Compensation: $55.00 hourly
Duration: Contract to Hire
Key Responsibilities
- Serve as the primary point of contact for supported meetings and events
- Meet directly with customers to gather requirements, confirm logistics, and ensure alignment on expectations
- Provide white-glove service for executive and high-visibility meetings
- Support and manage VTC sessions utilizing platforms such as Zoom, Microsoft Teams, and WebEx
- Perform daily system checks to ensure meeting room equipment and conferencing tools are functioning properly
- Coordinate with technical support teams when troubleshooting or escalation is required
- Oversee live meetings to ensure smooth execution, participant connectivity, and overall production quality
- Proactively anticipate and resolve issues to prevent disruptions
- Maintain professionalism and composure in fast-paced, high-visibility environments
Qualifications
- Experience supporting Video Teleconferencing (VTC) meetings
- Working knowledge of Zoom, Microsoft Teams, and/or WebEx
- Strong client-facing and communication skills
- Experience gathering customer requirements and translating them into execution plans
- Ability to provide white-glove service in executive or government environments
- Light technical aptitude (comfortable running checks, basic troubleshooting, and coordinating with AV teams)
- Strong organizational skills and attention to detail
Preferred Qualifications
- Prior experience supporting NIH, FDA, or other HHS agencies
- Previously issued HHS badge (highly preferred to accelerate onboarding)
- Experience supporting government or regulated environments
Category Code: JN008
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