Customer Service Representative 

Location: Fort Worth TX 76131
Wed-Sat 6:30 pm- 5 am 
Contract Length: 02/16/2026 to 05/09/2026, contract to hire 
Pay Rate: 22.75/hr 
 *Client requires 10 Panel Urine Drug Screen

Description:
What you’ll do on a typical day:

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders

What you need to succeed at:
At a minimum, you’ll need:

• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
• It’d be great if you also have:
• High school diploma or equivalent
• 1-year related experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations
• MUST have WMS experience 

Category Code: JN003