Customer Service Representative
Customer Service
Customer Service
Fort Worth , Texas Contract Feb 9, 2026
Customer Service Representative
Location: 1200 Heritage Trace Pkwy, Fort Worth TX 76131
Shift Details (4 different shifts):
Wed-Sat 6:30 pm- 5 am $22.75 pay rate
Sun-Wed 6:30 pm - 5 am $22.75 pay rate
Wed-Sat 11 am - 9 pm $21.25 pay rate
Sun-Wed 11 am - 9 pm $21.25 pay rate
Contract Length: 02/16/2026 to 05/09/2026
Pay Rate: $21.25-22.75/hr (higher rate is for overnight shift)
*Client requires 10 Panel Urine Drug Screen
Description:
What you’ll do on a typical day:
At a minimum, you’ll need:
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Location: 1200 Heritage Trace Pkwy, Fort Worth TX 76131
Shift Details (4 different shifts):
Wed-Sat 6:30 pm- 5 am $22.75 pay rate
Sun-Wed 6:30 pm - 5 am $22.75 pay rate
Wed-Sat 11 am - 9 pm $21.25 pay rate
Sun-Wed 11 am - 9 pm $21.25 pay rate
Contract Length: 02/16/2026 to 05/09/2026
Pay Rate: $21.25-22.75/hr (higher rate is for overnight shift)
*Client requires 10 Panel Urine Drug Screen
Description:
What you’ll do on a typical day:
- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
At a minimum, you’ll need:
- Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
- It’d be great if you also have:
- High school diploma or equivalent
- 1-year related experience preferably within a call center environment
- Strong customer service skills and the ability to satisfactorily resolve issues
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations
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