Infrastructure Workplace Platform Engineer
Engineering
Engineering
Charlotte , North Carolina Contract Feb 9, 2026
Infrastructure Workplace Platform Engineer
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
Are you passionate about optimizing end-user computing environments and ensuring seamless enterprise printing services? We’re seeking a highly skilled Infrastructure Workplace Platform Engineer III to play a pivotal role in supporting and advancing our client's enterprise desktop OS support, endpoint policies, and print services.
What You’ll Do
• Manage and support Windows 10/11 and MacOS endpoints, including OS deployment, configuration, and compliance policies using MECM (SCCM), Intune, and GPO.
• Triage tickets, handle escalations, and collaborate with business units to resolve issues swiftly, maintain a knowledgebase in ServiceNow, and contribute to endpoint security and patching initiatives.
• Support and enhance enterprise print solutions such as Canon uniFLOW and Lexmark MarkVision, ensuring optimal fleet health, firmware updates, and incident reduction.
• Develop and maintain documentation, runbooks, and procedural dashboards, providing clear status updates and reports to management and stakeholders.
• Coordinate deployment activities, pilot programs, and change management processes across various teams and locations.
• Monitor print operational metrics, troubleshoot fleet issues, and implement continuous improvements.
Required Skills
• 3+ years of experience in End User Computing, Endpoint Engineering, or related roles.
• Hands-on proficiency with MECM (SCCM), Microsoft Intune, and experience managing Windows 10/11 and MacOS devices.
• Strong expertise in ServiceNow, including incident, change management, and knowledgebase content creation.
• Excellent communication skills, with the ability to present technical information clearly to management and non-technical audiences.
• Proven organizational ability to prioritize tasks, manage multiple workstreams, and meet deadlines.
• Skilled in data extraction, reporting, and analysis using Excel and PowerPoint.
Nice to Have Skills
• Knowledge of Active Directory, Azure AD, and GPO management.
• PowerShell scripting for endpoint automation and reporting.
• Experience with Autopilot, co-management solutions, and OS deployment tools like MDT/WinRE.
• Familiarity with enterprise print management platforms such as Canon uniFLOW and Lexmark MarkVision.
• Understanding of ITIL practices, SLA management, and print server administration.
• Relevant certifications such as Microsoft 365 Certified: Endpoint Administrator Associate, ITIL 4 Foundation, or comparable credentials.
If you’re ready to leverage your technical expertise to shape a streamlined, secure, and efficient end-user environment, we encourage you to apply now!
Category Code: JN008
Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.
Are you passionate about optimizing end-user computing environments and ensuring seamless enterprise printing services? We’re seeking a highly skilled Infrastructure Workplace Platform Engineer III to play a pivotal role in supporting and advancing our client's enterprise desktop OS support, endpoint policies, and print services.
What You’ll Do
• Manage and support Windows 10/11 and MacOS endpoints, including OS deployment, configuration, and compliance policies using MECM (SCCM), Intune, and GPO.
• Triage tickets, handle escalations, and collaborate with business units to resolve issues swiftly, maintain a knowledgebase in ServiceNow, and contribute to endpoint security and patching initiatives.
• Support and enhance enterprise print solutions such as Canon uniFLOW and Lexmark MarkVision, ensuring optimal fleet health, firmware updates, and incident reduction.
• Develop and maintain documentation, runbooks, and procedural dashboards, providing clear status updates and reports to management and stakeholders.
• Coordinate deployment activities, pilot programs, and change management processes across various teams and locations.
• Monitor print operational metrics, troubleshoot fleet issues, and implement continuous improvements.
Required Skills
• 3+ years of experience in End User Computing, Endpoint Engineering, or related roles.
• Hands-on proficiency with MECM (SCCM), Microsoft Intune, and experience managing Windows 10/11 and MacOS devices.
• Strong expertise in ServiceNow, including incident, change management, and knowledgebase content creation.
• Excellent communication skills, with the ability to present technical information clearly to management and non-technical audiences.
• Proven organizational ability to prioritize tasks, manage multiple workstreams, and meet deadlines.
• Skilled in data extraction, reporting, and analysis using Excel and PowerPoint.
Nice to Have Skills
• Knowledge of Active Directory, Azure AD, and GPO management.
• PowerShell scripting for endpoint automation and reporting.
• Experience with Autopilot, co-management solutions, and OS deployment tools like MDT/WinRE.
• Familiarity with enterprise print management platforms such as Canon uniFLOW and Lexmark MarkVision.
• Understanding of ITIL practices, SLA management, and print server administration.
• Relevant certifications such as Microsoft 365 Certified: Endpoint Administrator Associate, ITIL 4 Foundation, or comparable credentials.
If you’re ready to leverage your technical expertise to shape a streamlined, secure, and efficient end-user environment, we encourage you to apply now!
Category Code: JN008