IT Support Specialist
Information Technology
Information Technology
Byhalia , Mississippi Contract Dec 4, 2025
IT Support Specialist
Location: Byhalia, MS (Onsite)
Contract Length: 6 months contract
Pay Rate: $19.00/hr
Overview:
Our long-standing client, one of the largest automobile and equipment manufacturers in the world, has been steadily growing for almost 100 years. With over 100,000 employees in 18 countries, this $47B company has a worldwide reputation for being an excellent company to work for. Having supported various teams with long-tenured employees, the organization has a history of low turnover, offering an impressive benefits package, great work-life balance, and promotional opportunities to grow with a multinational leader.
We’re looking for an Associate Support Specialist to provide onsite IT support during a temporary staffing shortage. This role will help ensure smooth daily operations by supporting end users, resolving technical issues, and assisting with application and service usage.
What You’ll Do:
Location: Byhalia, MS (Onsite)
Contract Length: 6 months contract
Pay Rate: $19.00/hr
Overview:
Our long-standing client, one of the largest automobile and equipment manufacturers in the world, has been steadily growing for almost 100 years. With over 100,000 employees in 18 countries, this $47B company has a worldwide reputation for being an excellent company to work for. Having supported various teams with long-tenured employees, the organization has a history of low turnover, offering an impressive benefits package, great work-life balance, and promotional opportunities to grow with a multinational leader.
We’re looking for an Associate Support Specialist to provide onsite IT support during a temporary staffing shortage. This role will help ensure smooth daily operations by supporting end users, resolving technical issues, and assisting with application and service usage.
What You’ll Do:
- Provide day-to-day technical support to business users, both onsite and remotely.
- Assist with Service Desk tasks, user administration, and handling user requests.
- Deliver time-critical and desk-side support for hardware, software, and network issues.
- Help maintain and operate end-user services, ensuring minimal downtime and strong user satisfaction.
- Troubleshoot issues and escalate when needed to ensure timely resolution.
- Prior IT support or help desk experience preferred.
- Strong customer service and communication skills.
- Ability to work onsite and respond to time-sensitive issues quickly.
- Basic understanding of troubleshooting Windows systems, applications, and user access.
Category Code: JN008
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