SUMMARY:

Our client is a well-established, employee-owned specialty contractor serving the construction industry with a strong reputation for craftsmanship and customer service. They design and install custom flooring solutions for residential projects and are committed to delivering exceptional quality and innovative solutions.

They are seeking a Flooring Solutions Consultant to join their retail team. This unique role combines sales, estimating, and project management, guiding customers through the entire flooring process—from showroom consultation and product selection to onsite measurements, cost estimates, and project completion. The ideal candidate is a relationship builder with strong organizational skills and a passion for delivering outstanding customer experiences.

KEY RESPONSIBILITIES:

Consult with clients in the showroom and on-site to understand needs and recommend flooring solutions.
Prepare accurate estimates, including materials, labor, and services; present proposals clearly to customers.
Coordinate material orders, delivery, and installer scheduling to ensure timely project completion.
Oversee projects from initial consultation through installation and final walkthrough, ensuring quality and customer satisfaction.
Maintain project documentation and manage change orders as needed.
Build long-term customer relationships through exceptional service and communication.

QUALIFICATIONS:

3+ years of experience in sales, flooring, or project management (retail flooring experience preferred).
Strong math, analytical, and problem-solving skills.
Proficiency in Microsoft Office Suite; experience with ERP or estimating software is a plus.
Excellent communication and customer service skills; bilingual in Spanish is a plus.
Ability to manage multiple projects in a fast-paced environment and work independently or as part of a team.
Professional appearance and commitment to safety standards.

Category Code: JN011, JN037