Vendor Maintenance Coordinator

Contract Duration: 3 month with potential to hire
Location: Hybrid-Onsite in CLT 2x a week
Work Location: Charlotte NC USA 28217

Description:

Summary: 

• Review and audit all incoming vendor maintenance requests in a timely manner.
• Communicate and enforce policies pertaining to vendor set-ups and changes.
• Must be detail oriented, conscientious, and able to work within deadlines within a fast pace environment.
• Self-motivated with a drive to seek efficiency and process improvement.
• Independent thinker able to make decisions without continual guidance from management.
• Significant daily contact with associates company-wide via e-mail, telephone and face-to-face.

Essential Functions and Responsibilities:

• Monitor and maintain vendor maintenance mailbox daily.
• Complete incoming requests within department’s 24 business hour service level agreement.
• Review and audit all requests for appropriate documentation and approvals.
• Process vendor requests; communicating the maintenance is complete to the requestor(s).
• Process mass vendor change uploads.
• Provide guided instruction to requestors unfamiliar with the Supplier Maintenance Request (SMR) console.
• Provide superior customer service to all levels of the organization.
• Document requests and correspondence in the Supplier Maintenance Request (SMR) console.
• Assist in providing vendor updates to the new SAP S4 accounting process.
• Maintain clean and safe work environment; perform job safely.
• Other tasks/projects may be assigned by management.

Qualifications: 

• Knowledge of A/P and 1099 reporting preferred.
• SAP experience preferred.
• Background in customer service or other business discipline involving extensive human interaction.
• Ability to work within a fast pace environment.
• Great attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Organizational skills a must due to multi-task environment.
• Proficient in spreadsheets and databases.
• Understanding of Supplier Finance program a plus.
• Role is not eligible for work visa sponsorship

JN056