Collections Specialist
Finance
Finance
Parlin , New Jersey Contract Oct 22, 2025
Collections Specialist
Summary: CRG’s long-standing transportation and logistics client in Charlotte is seeking a local Collections Specialist for a 6-month REMOTE project. The selected candidate will train on-site and then transition to remote work. This role is focused on the timely collection of assigned accounts receivable, making 70+ calls per week and emailing, and does not involve research or dispute resolution – just strictly collecting. It’s an excellent opportunity to gain valuable experience with Oracle Fusion/Cloud while working for a global, industry-leading organization! We also offer excellent benefits for contractors, including 10 Paid Holidays – see below!
Location: REMOTE (on-site in southwest Charlotte, NC for initial training and occasional meetings throughout the contract) – Must be local to Charlotte
Contract Opportunity: 6 months (to help out during implementation project)
Compensation: $25 per hour + production-based bonuses, up to $1,250 in bonuses per month!
Hours: Monday-Friday, 8:00am - 5:00pm
CRG Benefits
CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment.
Job Duties:
Qualifications:
Summary: CRG’s long-standing transportation and logistics client in Charlotte is seeking a local Collections Specialist for a 6-month REMOTE project. The selected candidate will train on-site and then transition to remote work. This role is focused on the timely collection of assigned accounts receivable, making 70+ calls per week and emailing, and does not involve research or dispute resolution – just strictly collecting. It’s an excellent opportunity to gain valuable experience with Oracle Fusion/Cloud while working for a global, industry-leading organization! We also offer excellent benefits for contractors, including 10 Paid Holidays – see below!
Location: REMOTE (on-site in southwest Charlotte, NC for initial training and occasional meetings throughout the contract) – Must be local to Charlotte
Contract Opportunity: 6 months (to help out during implementation project)
Compensation: $25 per hour + production-based bonuses, up to $1,250 in bonuses per month!
Hours: Monday-Friday, 8:00am - 5:00pm
CRG Benefits
CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment.
- 10 Paid Holidays! (even on contract, and starting from day 1!)
- Medical / Health Insurance (Multiple Plan Options)
- HSA and FSA Options (CRG will match $500 of your HSA contributions!)
- Vision and Dental Insurance
- Virtual Visits for Urgent Care, Psychiatry, and Therapy
- 401K - CRG matches up to 4%!
- Life and AD&D Insurance
- Long-Term & Short-Term Disability Insurance
- Accident, Hospital, & Critical Illness Insurance
Job Duties:
- Conduct proactive collection activities to reduce past-due balances and achieve departmental goals.
- Deliver a high level of professionalism and customer service in all interactions with internal and external stakeholders.
- Contact customers by phone and email to determine reasons for delinquent accounts and secure payment commitments.
- Negotiate and arrange payment plans to bring accounts current, and follow up to ensure obligations are fulfilled.
- Verify and monitor the payment status of outstanding invoices to maintain accurate records.
- Record all collection activities and customer communications in the system for proper documentation and tracking.
- Reissue invoices, statements, and supporting documents as needed to facilitate payment.
- Review credit balances and contact customers to obtain remittance details for accurate account reconciliation.
- Collaborate with the payment applications team to ensure proper allocation of customer payments.
- Provide customers with timely updates regarding registration and insurance compliance.
- Recommend process improvements and policy enhancements to the Collections Supervisor to optimize efficiency and effectiveness.
Qualifications:
- HDS Diploma required; Associate's or Bachelor’s degree preferred
- 2-3+ years of corporate B2B collections experience (not consumer collections), preferably from the Logistics industry, but open
- Oracle Fusion (Cloud) or Oracle R12 ERP highly preferred
- Proficiency with Microsoft Office (Excel) required.
Category Code: JN001, JN005
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