Supply Chain Coordinator
Our client, a publicly traded designer, manufacturer, and distributor of interior and exterior doors for residential and commercial builders, has been going strong for almost 100 years. With 15,000 employees, the company produces over 100,000 doors a day, which it sells to around 8,000 customers in 60 countries. The organization has won several prestigious awards for its products. With stability and growth top of mind, it has completed a recent acquisition and is continuously expanding its North American Footprint. The organization offers exciting leadership opportunities and a competitive compensation and benefits package to its employees.
Opportunity: Contract-to-Hire
Location: On-site in Charlotte, NC 
Compensation: $28/hour
Responsibilities:

• Review suspended carrier invoices and provide resolution and approval to carrier partners.
• Provide payment status to carrier’s and give feedback on aging invoices. 
• Review planned shipments from pickup to point of delivery and resolve any problems for plants and carriers’ partners around appointment setting, contact information, rating, missed pickups, and missed deliveries. 
• Communicate with the Logistics Team and direct Managers daily to escalate issues; loads requiring recovery, spot quote shipments, critical or urgent issues on shipments or site needs, etc. 
• Track & trace shipments, manage and report on various measurables in the TMS including, but not limited to carrier tender rejections, late delivery and pick-up, late delivery reason codes, load updates from carriers, critical customer lists, and others as needed. 
• Maintain TMS data integrity, error corrections, template updates, rate and carrier management within the TMS and other administrative functions within the TMS 
• Assist in executing and communicating carrier scorecard data results for the carriers.
• Monitor freight invoices for fuel cost discrepancies and research as needed. 

Qualifications:

• Associates degree; or 3 years post-high school work experience. 
• 1+ year of experience in business analytics and freight audit, with 2+ years in customer service and transportation/load planning.
• Intermediate skill level with MS Office; required Excel and Word. 
• Strong teamwork, communication, and interpersonal skills.

Category Code: JN014
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