Licensing Supervisor
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.

Opportunity: Direct Hire
Schedule: Monday – Friday (2 days REMOTE)
Location: Charlotte, NC

Responsibilities:

• Manage daily licensing compliance activities, including filing, renewals, data tracking, and payment coordination.
• Act as the main point of contact with Legal on licensing matters, including alcohol and other regulated permits.
• Advise operational teams and business leaders on requirements tied to location-specific licenses.
• Maintain and enhance process documentation, recommending improvements to strengthen compliance and efficiency.
• Spot opportunities for automation and workflow optimization, driving or supporting implementation efforts.
• Address and resolve licensing-related notices, inquiries, or correspondence from state and local authorities.
• Supervise and develop licensing team members, encouraging accountability, accuracy, and continuous improvement.
• Partner with outside vendors or service providers as needed for licensing activities.
• Contribute to audit and regulatory response efforts in collaboration with the compliance and research team.
• Build strong, professional relationships across departments and with external stakeholders, emphasizing teamwork and service excellence.

Qualifications:

• 7+ years of progressive experience in licensing, compliance, or related functions within a large corporation or public accounting firm.
• 4+ years of previous supervision experience preferred.
• Proven experience managing or coordinating business licensing activities or a similar compliance function across multiple jurisdictions.
• Strong understanding of compliance issues in a complex, multi-entity and multi-state environment.
• Experience with ERP systems (SAP preferred).
• Familiarity with licensing platforms and software tools (e.g., License Pro, License HQ).

Category Code: JN030
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