Accounts Payable Research Specialist

Opportunity: Contract-to-Hire

Location: Greensboro, NC (Onsite)

Pay: Base pay at $20.26/hr (up to $26.26/hr with monthly KPI bonuses)

Schedule:

• Monday-Friday
• 8am-5pm during training
• Choose your start time after training – start between 7am and 9am

About the Job: CRG is hiring an Accounts Payable Research Specialist for a client to add to their growing team in Greensboro, NC. In this role, you will be responsible for ensuring resolution on overpayment claims while assisting in audit processes. This company is passionate about promoting internally and offers strong benefits, excellent company culture, opportunities for learning and development, and fun team events!

About the Company: Our global client is a leader in developing software for vendors and their data as it relates to audits, recovery and analytics. They support millions of suppliers and help save billions of dollars worth of overpayments annually for their customers. In 2021, 2022, 2023, and 2024, this company has received a “Great Place to Work certification.” This company delivers advanced software performance and communication with partners to ensure the product is having the most positive impact for their employees and partners.

CRG Benefits

CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment.

Benefits Options:

• Medical / Health Insurance (Multiple Plan Options).
• HSA and FSA Options (CRG will match $500 of your HSA contributions!).
• Vision and Dental Insurance.
• Virtual Visits for Urgent Care, Psychiatry, and Therapy.
• 401K - CRG matches up to 4%!
• Life and AD&D Insurance.
• Long-Term & Short-Term Disability Insurance.
• Accident, Hospital, & Critical Illness Insurance.

Responsibilities:

• Initiate and follow through to resolution overpayment claims, updating claim information in the internal contact management system.
• Utilize remote client system access for research and resolution.
• Contact vendors via telephone/e-mail to initiate the recovery process and to provide necessary documentation to assist with claim resolution.
• Partner with other members of the team to keep client informed of overpayment audit progress.
• Produce reports for vendors or internal staff according audit engagement and team requirements.

Qualifications:

• 1-2+ years of experience in Accounts Payable or Accounts Receivable OR new accounting or finance graduates.
• French or German fluency required.
• Strong customer service experience.
• Ability to work in a high-volume, fast-paced environment.

Category Code: JN001