Hardware Transition Engineer

 

Location: Charlotte, NC Hybrid 3 days onsite with free breakfast and lunch

Assignment type: 6-month contract

Pay Rate: $18-20 Hourly

 

JOB DESCRIPTION

Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers. Configures workstations for new users and upgrades existing equipment and software. Sets up and maintains network and telecommunication systems. Troubleshoots LAN, server and connectivity issues. Utilizes ticketing system, when necessary. Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed. Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.

 

RESPONSIBILITIES

• The current domain is being decommissioned by the end of the year. Devices will need to be reset and re-enrolled through the Autopilot provisioning process.
• Reach out to users to ensure data is backed up in OneDrive; walk them through process before wiping machine. Will have script.

QUALIFICATIONS

• Good communications skills
• Helpdesk experience
• Comfortable supporting people remotely
• SCCM
• Intune exp
• Windows upgrade experience

 

Category Code: JN008