Business Analyst

Location: Remote

Duration: 2 months, contract

Pay: $40.00+ Hourly

 

JOB DESCRIPTION

Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees, with options for overtime if desired.

 

Plans, conducts, and directs the analysis of business problems to be solved with automated systems and applications. Partners with users to identify, evaluate, and develop systems and procedures which are cost effective and meet user requirements. May plan and execute unit, integration, and acceptance testing; and create specifications for systems to meet business requirements. Designs details of automated systems. May lead cross-functional linked teams to address business, systems, or application issues.

 

 

Responsibilities:

• Setting up assessment meetings with the Server Service Owner and the Server Rebuild team to go through a checklist of questions and artifacts required to make decisions on the rebuild and approach.
• Assist in scheduling the change in production for the server rebuild (most of these will be off hours and weekends for the change).
• Must be present on the call during the change and help escalate if resources are not in attendance.
• Attend all weekly and daily meetings on server rebuild stand up calls.
• Follow the change management policy and process documented in ServiceNow.
• Meet aggressive deadlines and ability to work independently.
• Responsible for managing at least 2 - 3 changes per week for a set of servers.

 

QUALIFICATIONS

• ServiceNow experience (beginner to intermediate)
• Technical experience with Wintel and Linux server support
• Ability to facilitate and coordinate complex work with multiple teams
• Attention to detail and detailed planning

Category Code: JN008