Summary

Our Consumer Packaged Goods client that boasts a brand that resonates worldwide, has a history that spans over a century. Headquartered in Charlotte, NC with over 17,000 employees, the organization values diversity, inclusion, and collaboration, where individuals can grow, contribute, and make a difference. The Leave Management Manager oversees the implementation, administration, and evaluation of core leave management policies and processes for union and non-union employees. This role ensures effective communication and collaboration with vendors and internal stakeholders, with a focus on the complexities of leave management processes.

 

Opportunity Type: Direct-Hire

Compensation: $105,000-$115,000 + 15% Bonus

Schedule: Monday-Friday 8am-5pm (one day remote/week)

Location: Charlotte, NC

 

Responsibilities:

 

• Lead and develop the leave management team, setting goals and guiding project execution to meet operational objectives.
• Ensure compliance with LOA policies and return-to-work procedures among team members, stakeholders, and customers.
• Oversee and audit Third-Party Administrator (TPA) processes, including FMLA, ADA, state leave compliance, and payroll coordination.
• Serve as primary liaison between TPA and HR to resolve complex leave and payroll issues; provide training and process guidance.
• Utilize TPA systems to investigate and address inquiries, delivering clear communication and support to HR and People Leaders.
• Coordinate reporting, document management, and stakeholder communications related to leave and ADA processes.
• Conduct training for HR on TPA portal use and leave/ADA procedures, ensuring consistent application of policies.
• Perform audits and investigations to ensure compliance with federal/state laws (e.g., EEO, AA, OFCCP), and contribute to policy improvements.

Requirements

• People management experience; including goal setting, regular feedback, and performance evaluations, to drive employee engagement and productivity.
• Minimum of 7 years of work-related experience in HR, Benefits, Payroll and Leave Administration experience, including an understanding payroll of STD/paid leave claims processing preferred.
• Knowledge of federal and state laws regarding ADA, FMLA, Military, and company leave policies for Parental, Personal, Administrative and WC leaves required and may also include union contract requirements.
• Full understanding of LTD and STD plan designs and pay structure preferred.
• Payroll experience preferred, specifically in SAP and Dimensions timekeeping system.

Category Code: JN002