JOB DESCRIPTION Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
The role will be responsible for working closely with the Solutions Architect on architecture and senior development decisions of Dynamics 365 CRM and Field Services application (internally branded as Smart Tech). RESPONSIBILITIES
Work closely with the Dynamics Solutions Architect to implement Dynamics solutions scalability and best practices
Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 implementations
Provide guidance and mentoring to other technical resources on the team
Work with the business to understand requirements to propose and develop technical solutions and effectively communicate those to lower-level development resources.
Keep leadership up to date on team progress, risks, etc.
Ensuring optimal performance of Microsoft Dynamics CRM systems and products.
Upgrading and configuring Microsoft Dynamics systems for optimized integration.
Coordinate and support integration with third-party apps, plugins, and tools.
QUALIFICATIONS
Minimum of 4 years Dynamics 365 modules experience
Minimum of 3 years Dynamics 365 implementations experience
Minimum of 3 full lifecycle Dynamics 365 implementations
Minimum of 3 years of Dynamics 365 development experience including:
Core Skills: JavaScript, Plugins, PCF Controls (React/FluentUI), TypeScript, Power BI, Power Automate
Field Service module experience
AWS/node js experience – strongly encouraged
AI knowledge – nice to have
Work environment
Hybrid
Monday and Friday work from home
Tuesday, Wednesday, Thursday in office
Occasional travelA solid track record of the following is a must:
The ability to work independently and in a team environment.
Creative problem-solving skills to help identify, communicate and resolve systems issues.
Managing conflicting priorities and gaining consensus across multiple user groups
Committed and enthusiastic approach to supporting business customers and end users.
Excellent written and verbal communication skills.
Excellent organizational and time management skills
Excellent relationship building in all levels of organization.