CWR-Specialist, Billing I

• Communicate with internal and external sources to resolve open tasks; maintain quality and service levels
• Data entry, keying in customer freight bills
• Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
• Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
• Develop a working understanding of the internal technologies required for daily functions
• Communicate with various internal company departments to address problems preventing orders from being billed to a customer
• Partner with transportation providers to secure required documentation for customer billing
• Continuously seek opportunities to improve current billing processes

• 1 year of experience in data entry, audit, accounts receivable, accounts payable, load planning or transportation/logistics It’d be great if you also have:
• Associate degree in business or Transportation/Logistics, or the equivalent combination of education and experience
• Experience with Microsoft Office
• Strong problem-solving skills
• Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience