Help Desk Support
Helpdesk
Helpdesk
Greensboro , North Carolina Contract Mar 3, 2025
Help Desk Support
Location: Greensboro, NC (Onsite)
Pay: $20/hourly
Hours: Monday-Friday, 9AM-6PM, or 10AM-7PM (on call rotation every 4 weeks)
Job Description:
This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally this position utilizes global processes and tools to achieve the end results. The Help Desk Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.
Desired Qualifications:
#zr
Location: Greensboro, NC (Onsite)
Pay: $20/hourly
Hours: Monday-Friday, 9AM-6PM, or 10AM-7PM (on call rotation every 4 weeks)
Job Description:
This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally this position utilizes global processes and tools to achieve the end results. The Help Desk Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.
Desired Qualifications:
- Excellent Customer service skills
- Excellent written and oral communication skills
- Strong organizational skills
- Strong interpersonal skills
- Strong analytical ability to troubleshoot complex problems
- Solid Microsoft environment knowledge
- Solid understanding of TCP/IP and networking principles
- Desire to learn and be part of a team
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