Billing Specialist | Logistics
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Opportunity: Contract
Location: Charlotte, NC – South (100% onsite)
Contract Duration: 18 weeks
Shift Details: Monday-Friday 8:00-5:00

Job Description
As a Billing Specialist, you will take charge of reviewing and analyzing carrier freight invoices, proactively identifying and resolving errors or duplicate charges, and ensuring seamless billing of orders to customers. In this role, you’ll benefit from the support needed to succeed in your work and access to resources that empower you to grow your career.

Company Description
This $4B+ logistics company is a leading provider of transportation solutions, specializing in connecting shipping teams with carriers through advanced technology. As an organization, they value inclusivity and encourage continuous improvement, recognizing and rewarding hard work. The company is continuing to grow and is ready to help you grow and develop in your career!

Responsibilities

• Collaborate with both internal teams and external partners to resolve outstanding tasks, while upholding high-quality service standards and client satisfaction.
• Address issues promptly and ensure the appropriate stakeholders are informed to achieve effective resolutions.
• Prioritize customer satisfaction as the primary motivator for maintaining successful quality processes across internal and external groups.
• Build a strong working knowledge of internal systems and technologies necessary for daily operations.
• Coordinate with various internal departments to resolve obstacles preventing orders from being billed to customers.
• Work with transportation providers to obtain required documentation for accurate customer billing.
• Streamline and enhance the billing cycle, ensuring efficient processing from carrier invoice to customer payment, while seeking ongoing opportunities to optimize current workflows.

Qualifications
Required:

• 1 year in accounts receivable, accounts payable, audit, load planning or transportation/logistics

Preferred:

• Associate degree in Business or Transportation/Logistics, or equivalent combination of education and experience
• Microsoft Office experience
• Excellent problem-solving skills