Inside Sales Specialist
CRG has launched a search for a Inside Sales Specialist in the Triad area for a client of ours in the furniture industry. This role will be responsible for answering inbound phone calls, resolving any customer service issues and other duties as assigned.
Opportunity: Contract to Hire
Schedule: Monday–Friday 8-5
Location: High Point, NC (on-site 4 days a week)
Compensation: $32/hour ($70,000-$85,000 upon conversion + bonus)
Responsibilities:
- Answer telephone calls, assist customers with technical questions about products and enter sales orders.
- Proactively seek out new customer opportunities and maintain these relationships.
- Help establish customer pricing, review open orders, and set up new customers.
- Participate, organize, and document minutes from the weekly virtual sales meetings.
- Assist in assuring and organizing documentation in CRM.
- Document/create operating manual for Sales Managers.
- Process customer returns and price adjustments.
- Assist in forecasting and special projects.
- Assist the Procurement Manager in inventory management and control, including entering pricing in the system, making freight/shipping arrangements and entering freight bills.
Qualifications:
- 2 -3 years of overall experience in customer service, sales, and/or inventory management
- Proficient in MS Office Suite
- Adaptable, willing to jump in when needed and wear multiple hats
Category Code: JN011, JN003