Sales Support Specialist
Sales
Plano Texas Contract Jan 15, 2025
Sales Support Specialist
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.

Opportunity: Contract (14 weeks)
Compensation: $20/hour
Schedule: Monday – Friday 8am-5pm
Location: Plano, Texas

Responsibilities:
  • Support Sales with managing the branches key accounts
  • Enter loads and confirm notes about the status of shipments
  • Schedule pickup and delivery appointments with warehouses and customers
  • Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
  • Handle any issues that arise on shipments and share information and updates with the customer
  • Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
  • Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
  • Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
  • Monitor report cards

Qualifications:
  • 1 year of sales or customer service experience
  • 1 year of related experience and/or training, and a general understanding of the transportation industry
Category Code: JN044
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